Top Tech Jobs & Startup Jobs

Designs scalable enterprise and ERP solutions, leading API-driven integrations, EDI frameworks, event-driven architectures, data pipelines, microservices, and real-time messaging. Defines AI/ML architecture and integrates machine learning, NLP, and intelligent decision engines into ERP processes. Guides cloud-native deployments across AWS, Azure, or GCP using Terraform and Ansible, and collaborates with DevOps, application, development, and QA teams on secure, compliant, high-performance systems.

Manage customer and stakeholder inquiries, meet KPIs, support client success and business growth, train colleagues, multitask under pressure, accept responsibility, and occasionally travel overseas.

Supports daily financial operations through accurate bookkeeping, financial data entry, ERP template uploads, record maintenance, reporting, and data quality checks. Reviews source documents, resolves discrepancies, safeguards confidential financial information, and applies Indian financial regulations and global accounting standards. The role requires strong analytical, organizational, communication, and prioritization skills in a fast-paced environment.

Drive business growth against revenue, profitability, and product goals. Serve as primary customer contact: answer queries, advise, introduce products, develop and visit prospects, manage logistics follow-up and AR, report progress to sales manager.

Analyze market trends, respond to customer pricing queries and RFQs, provide competitive spot rates, negotiate carrier contracts, collaborate with global pricing team, maintain KPIs, train colleagues, and support pricing process improvements in a multicultural logistics environment.

Manage day-to-day customer service and communications with clients, origin offices, agents, and vendors; monitor and act on eManifest messages; ensure warehouses receive correct documentation, EDI transmissions, and container pickup numbers; review OS&D reports and photos for damages/overages/shortages and notify origin of discrepancies to achieve customer satisfaction.

Manage daily air import/export operations for a Houston branch: supervise staff, ensure timely processing and regulatory compliance, coordinate carriers and agents, resolve shipment issues, control costs, prepare operational and financial reports, and lead budgeting and forecasting.

Coordinate FCL, LCL, and co-load import shipments from assigned origins. Submit and validate manifests via e2m, verify pre-alerts, coordinate with carriers, brokers, warehouses and shipping lines, prepare customs and release documents (MBL, DO, authorizations, container guaranty), assist with HBL endorsement and trigger release orders through Phoenix, and liaise with overseas offices, partners, and agents to support department operations.

Oversee daily import freight forwarding operations for multiple white-label customer programs. Supervise and support the operations team, monitor shipment milestones, documentation, customs clearance, delivery, billing, and service performance. Resolve escalated issues, coordinate with carriers, brokers, agents, truckers, warehouses, and overseas offices, and ensure customer-specific procedures and confidentiality requirements are followed. Review operational and financial exceptions, train staff, maintain accurate records, and identify process improvements.

Coordinate all aspects of air export shipments, including daily pickup scheduling, shipment rating, export procedures, customer service, and cross-department collaboration. The role requires accurate work under demanding deadlines, knowledge of domestic and international geography, basic U.S. regulatory knowledge, strong communication, organization, prioritization, problem-solving, and the ability to work independently and as part of a team.