Top Director of Operations Jobs

Leads enterprise billing, accounts receivable, collections, and Finance components of Lead-to-Cash transformation. The role designs scalable operating models, improves billing quality, realization, collections, DSO, cash conversion, reporting, controls, and automation. It manages onshore and offshore teams, partners with Finance, Operations, Technology, ERP, and business leaders, oversees process redesign and vendor implementations, establishes performance governance, and develops talent and service standards.

Leads revenue systems strategy and field adoption across Sales, Marketing, Partners, Advisory Services, and Sales Enablement. Owns go-to-market process design, standards, forecasting and pipeline inspection, change management, enablement design, data quality, and AI adoption. Translates field requirements into prioritized system capabilities, measures process compliance and adoption, and drives remediation. Requires extensive Revenue Operations or Sales Operations experience, enterprise forecasting expertise, analytical capability, and the ability to influence senior stakeholders across regions and segments.

Leads end-to-end Revenue Operations across Sales, Marketing, and Customer functions. Owns forecasting, pipeline management, territory and capacity planning, performance management, operating cadences, technology architecture, and commercial decision support. The role partners with senior leaders to redesign workflows using AI and automation, improve operational leverage, and build a scalable operating system for a complex, multi-product, multi-market B2B business.

The Director of Revenue Operations will lead revenue planning, forecasting, pipeline management, CRM architecture, GTM systems, reporting, and cross-functional processes. The role oversees a three-person Revenue Operations, Enablement, and GTM Engineering team, supports Sales, Marketing, Customer Success, and Account Management, and builds scalable systems for qualification, routing, renewals, retention, expansion, and growth. This is an in-person leadership role based in SoHo, New York City.

Leads global Clinical Pharmacology and Pharmacometrics Quality operations, strategy execution, transformation, organizational effectiveness, digitalization, AI adoption, governance, performance management, budgeting, workforce planning, vendor investments, and change management. Partners with senior leadership to manage strategic initiatives, improve operational excellence, build capabilities, and sustain a high-performing organization across R&D and Global Quality.

Leads execution of complex global oncology clinical programs, overseeing quality, budgets, timelines, vendors, CROs, inspection readiness, risk management, and cross-functional collaboration. Provides operational strategy, senior-level issue resolution, resource planning, and program governance. Manages staff, supports clinical development planning and business development evaluations, and ensures compliance with global regulatory requirements including ICH GCP, US CFR, and EU CTD.

Leads research program strategy and execution across drug discovery and preclinical development. Develops integrated plans, budgets, milestones, governance, risk mitigation, reporting, and portfolio recommendations. Coordinates internal teams, CROs, and external partners; drives decision-making, operational excellence, and on-time delivery. Provides financial analysis, forecasting, stakeholder influence, and senior leadership escalation while mentoring program managers and scaling enterprise program-management capabilities.

Leads clinical operations strategy and execution for global oncology programs, coordinating clinical teams, CROs, strategic partners, and vendors. Oversees study planning, budgets, enrollment, risks, compliance, inspection readiness, regulatory preparation, and operational performance. Represents Clinical Operations on global program and clinical subteams, escalates issues, supports business development evaluations, and drives cross-functional process improvement.

Leads global clinical operations for complex pharmaceutical programs, overseeing execution, budgets, timelines, vendors, CROs, inspection readiness, regulatory compliance, and cross-functional teams. Provides strategic and operational leadership across therapeutic areas, manages resources and risks, supports clinical development plans, and represents Clinical Operations with senior leadership and governance committees. Requires extensive clinical study management experience, including early-phase or Phase 2/3 global programs, people leadership, and strong program management expertise.

Direct hotel property operations, ensuring building functionality, safety, regulatory compliance, maintenance, energy management, and guest service quality. Leads preventive maintenance, inspections, capital improvement projects, contractor bidding, budgeting, permitting, inventory management, forecasting, and operational standards. Manages team performance, engagement, development, and retention while overseeing mechanical, electrical, HVAC, life safety, and grounds operations.

Direct hotel property operations, facility safety, mechanical and electrical systems, HVAC, life safety, maintenance, energy conservation, capital projects, budgeting, contractor coordination, regulatory compliance, guest service, inventory, and team development. Leads property improvements and daily department performance while maintaining a safe, functional, high-quality guest environment.

Leads the reliability, security, resilience, and cost efficiency of Ford Credit’s hybrid cloud, container, and AI infrastructure. Oversees GCP, Kubernetes/OpenShift, hybrid HA/DR, secure AI enablement, security scanning, compliance, FinOps, and AI-driven automation. Partners with engineering, architecture, cybersecurity, vendors, and leadership while mentoring technical teams, resolving complex issues, and presenting operational and financial metrics.

Leads global 24/7 GSOC operations, including physical security monitoring, travel risk management, badging and access identity management. Oversees staffing, standards, incident response, threat intelligence, emergency notification, vendor performance, budgets, technology optimization, and executive reporting across international locations.

Leads Tapestry’s global asset protection, physical security, safety, crisis management, business continuity, investigations, executive protection, and workplace violence prevention programs. Oversees the GSOC, security standards, emergency response, security technology, third-party providers, budgets, and global teams. Partners with law enforcement, legal, HR, cybersecurity, finance, and senior leadership to manage threats, incidents, investigations, regulatory compliance, and operational risks across corporate sites, retail stores, and fulfillment centers.

Leads software engineering teams and complex technology initiatives within Operations Collections. Establishes governance for agentic AI-enabled engineering, SDLC automation, quality controls, security, resiliency, and traceability. Directs technical strategy, budgets, resources, talent development, cloud-native solutions, and cross-functional delivery while influencing senior stakeholders and enabling reusable solutions across business domains.

Directs pharmacy operations across multiple Virginia locations, providing strategic leadership, ensuring regulatory and HIPAA compliance, managing budgets, developing clinic partnerships, driving growth, and leading talent acquisition and workforce engagement. The role oversees pharmacy performance, customer experience, vendor relationships, operational standards, security measures, and leadership development while traveling extensively throughout the region.

Leads strategic Revenue Operations across forecasting, GTM planning, funnel analytics, sales operations, deal desk, pricing, commissions, data governance, and AI transformation. Owns forecast accuracy, unified revenue reporting, annual planning, territory and quota models, commission systems, and GTM technology priorities. Partners with executive leadership and cross-functional teams while managing a team of 2 direct and 9 indirect reports. Drives AI adoption in forecasting, analysis, planning, deal operations, and reporting.

Lead multi-year strategic planning and annual operating cycles, evaluate portfolio tradeoffs, build financial models for capital allocation, and translate strategy into cross-functional execution plans with KPIs. Conduct market sizing, competitive analysis, scenario modeling, and track performance through operating cadences to identify bottlenecks and recommend solutions.

Directs sales operations strategy, processes, planning, forecasting, territory coverage, quota allocation, performance analysis, and sales technology optimization. Partners with Sales, Finance, Legal, Product, Marketing, and technology teams to improve productivity and execution. Oversees Salesforce and the broader sales tech stack, aligns lead management with Marketing Operations, and supports organizational change and mentoring.

Leads enterprise-wide social media strategy, governance, operations, technology platforms, vendor relationships, budgets, and process adoption. Partners with legal, compliance, procurement, marketing, finance, and communications teams to improve policies, tools, training, account security, content execution, and operational efficiency. Manages RFPs, onboarding, stakeholder engagement, and strategic projects while mentoring junior team members.

Lead private market fund and investor operations from launch through wind-down, including subscriptions, capital calls, distributions, onboarding, servicing, reconciliations, and provider oversight. Design scalable workflows, controls, SOPs, KPIs, and launch playbooks; interpret fund documents; manage enterprise client implementations and cross-functional technology initiatives; and mentor analysts with a path toward people management.

Leads manufacturing operations consulting engagements focused on operating-model design, lean improvement, supply chain integration, cost reduction, quality, and digital transformation. Sets strategic direction, advises executive clients, develops manufacturing excellence roadmaps, guides complex operational transformations, drives business development, and mentors consulting teams.

Leads client-facing finance transformation engagements, improving financial operations, shared services, controls, reporting, and transaction processes. Directs redesign of accounts payable, accounts receivable, order-to-cash, and financial close activities; oversees automation, financial systems, operating model development, and AI-enabled solutions. Advises finance executives, shapes engagement strategy and business growth, manages multidisciplinary teams, develops thought leadership, and mentors leaders.

Leads aerospace repair and overhaul operations in Clearwater as FAA Accountable Manager. Oversees supply chain strategy, materials scheduling, production execution, compliance, quality, safety, and continuous improvement. Partners with OEM, customer-facing, finance, logistics, and functional teams to achieve operational goals, reduce turnaround times and costs, improve productivity, and meet AOP and KPI targets. Provides organizational leadership, presents performance reports, and drives Aerospace Operating System and lean manufacturing initiatives.

Leads day-to-day operations across retail locations, including staffing, store performance, customer service, merchandising, inventory, budgets, compliance, vendor relationships, and receivables oversight. Coaches store managers and associates, analyzes operational KPIs, improves efficiency, and ensures consistent standards across locations. Regular travel between stores is required.