The Role
Manage daily air import/export operations for a Houston branch: supervise staff, ensure timely processing and regulatory compliance, coordinate carriers and agents, resolve shipment issues, control costs, prepare operational and financial reports, and lead budgeting and forecasting.
Summary Generated by Built In
As a subsidiary of Denmark-based Scan-Group, our history in shipping and logistics dates to 1969. From Scan-Group, Shipco Transport was founded in 1988 and has organically grown into one of the world’s leading neutral NVOCCs. Headquartered in Chatham, New Jersey, Shipco Transport operates more than 75 offices in over 30 countries across 5 continents and employs over 2,200 people. Our company’s truly intermodal character, offering LCL & FCL Ocean and Air freight services, uniquely positions Shipco as a ‘one stop’ provider of worldwide transportation solutions. (Website: www.shipco.com)
Shipco Transport Inc., a leading international cargo transportation company, has an immediate opening at our HAF branch located in Houston, TX for an experienced Airfreight Manager.
We are looking for a candidate who is pro-active, dynamic, highly motivated, reliable and who understands and appreciates the importance of a team effort. The candidate should also possess the ability to ‘think outside the box’, and think and work outside their local market, and be aware of various time zones and regional norms for all parties involved.
Key Responsibilities
- Lead and oversee the daily operations of the Air Import and Export departments, ensuring compliance with company procedures and service standards.
- Supervise, coach, and develop team members while managing workloads, productivity, and performance to meet operational goals.
- Ensure accurate and timely processing of airfreight shipments, including bookings, documentation, customs compliance, and carrier coordination.
- Monitor shipment progress, resolve operational issues, and proactively communicate with customers, overseas agents, airlines, and internal stakeholders.
- Maintain operational accuracy by ensuring timely billing, cost control, data integrity, and compliance with IATA, TSA, U.S. Customs, and other regulatory requirements.
- Prepare monthly operational and financial performance reports for Shipco Corporate Management and lead the annual budgeting and forecasting process for the branch.
Skills, Knowledge and Expertise
- Minimum of 3-5 years of airfreight forwarding experience, including supervisory or management responsibility within Air Import, Air Export, or both.
- Strong leadership skills with the ability to motivate, coach, and develop high-performing teams in a fast-paced environment.
- Comprehensive knowledge of international airfreight operations, including import, export, documentation, customs procedures, and shipment lifecycle management.
- Solid understanding of IATA regulations, TSA security requirements, U.S. Customs regulations, Incoterms, and hazardous materials handling.
- Experience coordinating with airlines, ground handling agents, trucking companies, customs brokers, and overseas offices.
- Strong knowledge of air carrier services, routings, transit times, and truck transportation, including LTL and airport recovery procedures.
- Proficient in preparing and reviewing air waybills, customs documentation, commercial invoices, and other shipping documents.
- Ability to manage shipments from origin through final delivery while independently resolving operational challenges and making sound business decisions.
- Strong financial awareness with experience reviewing freight costs, vendor charges, customer billing, and operational profitability.
- Excellent verbal and written communication skills with the ability to build strong relationships with customers, carriers, vendors, and internal teams.
- Highly organized, detail-oriented, and able to prioritize multiple tasks while meeting deadlines in a high-volume environment.
- Experience with transportation management systems (TMS), freight forwarding software, and Microsoft Office applications, including Excel.
- Commercial awareness and business development experience are considered a plus.
- Bachelor's degree in Supply Chain, Logistics, Business, or a related field is preferred, but equivalent industry experience will be considered.
- IATA Dangerous Goods, Customs Brokerage, or other industry certifications are considered an advantage.
Benefits
We offer a positive and friendly atmosphere with opportunities for advancement and personal growth. Salary is commensurate with experience.
We offer medical, dental, life and vision insurance, STD and LTD insurance. We also offer a flexible benefits account, an optional wellness program and a matching 401(k) plan.
We offer medical, dental, life and vision insurance, STD and LTD insurance. We also offer a flexible benefits account, an optional wellness program and a matching 401(k) plan.
Shipco Transport is an Equal Opportunity Employer, welcoming applications from individuals of all abilities, backgrounds, and experiences.
About
Scan-Group is the holding firm for a group of companies spanning the shipping and logistics, technology, and leisure industry with its headquarters in Copenhagen, Denmark. The firm is private and 100% Danish-owned with a strong presence in Asia, Europe, and North America.
Skills Required
- 3-5 years of airfreight forwarding experience, including supervisory or management responsibility
- Leadership ability to motivate, coach, and develop teams
- Comprehensive knowledge of international airfreight operations, import/export documentation, customs procedures, and shipment lifecycle management
- Understanding of IATA regulations, TSA security requirements, U.S. Customs regulations, Incoterms, and hazardous materials handling
- Experience coordinating with airlines, ground handlers, trucking companies, customs brokers, and overseas offices
- Knowledge of air carrier services, routings, transit times, LTL and airport recovery procedures
- Proficiency preparing and reviewing air waybills, customs documentation, commercial invoices, and other shipping documents
- Ability to manage shipments from origin to final delivery and independently resolve operational challenges
- Financial awareness with experience reviewing freight costs, vendor charges, customer billing, and operational profitability
- Excellent verbal and written communication skills and relationship-building with customers, carriers, vendors, and teams
- Highly organized, detail-oriented, able to prioritize multiple tasks in a high-volume environment
- Experience with transportation management systems (TMS), freight forwarding software, and Microsoft Office (including Excel)
- Bachelor's degree in Supply Chain, Logistics, Business, or related field (preferred) or equivalent industry experience
- IATA Dangerous Goods, Customs Brokerage, or other industry certifications (advantage)
- Commercial awareness and business development experience (plus)
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The Company
What We Do
SCAN Group is a mission-driven healthcare organization dedicated to improving the health and independence of older adults. It operates SCAN Health Plan, one of the nation's largest not-for-profit Medicare Advantage plans, and invests in innovative care delivery models, such as the PACE (Program for All-Inclusive Care for the Elderly) model, to provide comprehensive, integrated care for vulnerable seniors in their homes and communities.
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