Top Tech Jobs & Startup Jobs in Mexico

Manage enterprise customer accounts as a trusted technical advisor, driving platform adoption, measurable business value, and technical ROI. Develop success plans, troubleshoot complex hardware, software, and API issues, manage escalations, conduct root-cause analysis, and lead technical reviews. Collaborate with Sales, Support, Product, and Engineering while communicating effectively with technical and executive stakeholders. Use AI tools to improve customer insights and outcomes, and contribute to knowledge sharing and team development.

Leads the strategy, modernization, reliability, automation, and performance of distributed VMware and Oracle Linux infrastructure platforms. Builds and mentors an SRE organization, drives Infrastructure as Code, observability, disaster recovery, high availability, incident management, and continuous improvement. Establishes SLOs, SLIs, error budgets, and operational standards while partnering with security, audit, application, network, storage, and executive stakeholders to deliver secure, scalable infrastructure.

Designs, develops, and configures ServiceNow solutions focused on IT asset management, software licensing, hardware management, and IT operations. Customizes workflows, business rules, and UI policies; integrates ServiceNow with external systems through REST and SOAP APIs; maintains platform performance and best practices; and collaborates with product owners and stakeholders to gather requirements and deliver solutions.

Owns the vision, roadmap, requirements, prioritization, release goals, and performance of technical platform features for Mastercard’s cross-border payments services. The role conducts customer and competitive research, translates business needs into feature definitions, makes data-driven trade-offs, partners with engineering and cross-functional teams, monitors delivery and operational health, and incorporates post-launch learnings into future planning.

Executes enterprise data strategy by designing, building, and maintaining scalable data pipelines, curated data layers, governance frameworks, and analytics-ready data products. Translates business requirements into reliable, compliant technical solutions, supports data quality and automation, collaborates with analytics and business teams, and mentors junior team members.

Provide technical support for Cradlepoint products and services through phone, email, chat, and case management systems. Troubleshoot hardware, software, connectivity, configuration, and networking issues; collect diagnostic data, document cases, escalate appropriately, and communicate professionally with customers. Follow established procedures, participate in training and certifications, contribute to knowledge sharing, and meet service and quality expectations while developing foundational networking expertise.

Lead federal mergers and acquisitions tax engagements involving due diligence, transaction structuring, restructuring, insolvency, financial modeling, tax risk analysis, and regulatory matters. Manage major projects, improve processes, advise senior clients, develop business strategies, and mentor multidisciplinary teams. Build client relationships, apply U.S. federal income tax law, use complex data to provide insights, and represent the firm externally.

Lead end-to-end product design for Circle’s AI-powered Discover marketplace. Own design direction, discovery and ranking experiences, trust signals, creator and consumer workflows, rapid AI-assisted prototyping, and shipped product outcomes. Mentor designers, collaborate closely with engineers and product leadership, and shape a two-sided marketplace experience in an ambiguous environment.

Analyze and improve data ingestion processes, data quality, reporting standards, and operational performance. Validate loading statistics, cleanse data, resolve inconsistencies, execute testing, track project milestones, document procedures, and coordinate data requirement changes with business, technology, supplier, and client stakeholders. Develop metrics and reports, support reporting entities, and implement data solutions that improve efficiency, reliability, and service quality.

Manage a portfolio of high-value B2B SaaS accounts in Mexico, serving as a strategic advisor to IT executives. Drive onboarding, adoption, retention, customer health, executive business reviews, and expansion opportunities. Develop success plans, mitigate churn risks, handle escalations, advocate for product improvements, and advise customers on IT infrastructure, identity, access management, and security best practices. Collaborate cross-functionally with Sales, Support, Product, Engineering, and Professional Services.

Develop and optimize Crunchyroll’s Roku video player library using TypeScript and BrightScript. Design scalable, high-performance features, identify bottlenecks, participate in code reviews, and maintain engineering standards. Collaborate with engineering, product, program management, and QA teams to deliver consumer-facing streaming experiences used by millions of global viewers. Research Roku technologies and multimedia protocols to improve platform capabilities and user experience.

Lead Mexico-based Accounting Data Management, overseeing a team responsible for investment and accounting data integrity, governance, validation, operational controls, reconciliations, automation, and issue resolution. Partner with accounting, operations, technology, product, clients, vendors, and investment managers on onboarding, migrations, implementations, process transformation, and platform modernization. Improve data quality, scalability, capacity planning, and service delivery across investment accounting workflows.