Top Operations Jobs

Lead daily legal document processing operations involving subpoenas, levies, and related inquiries. Provide quality control, coaching, mentorship, escalation support, and independent prioritization. Identify legal and operational risks, improve processes and tools, and lead initiatives that enhance performance, reduce risk exposure, and implement procedures. Collaborate with internal and external stakeholders, government agencies, and attorneys while meeting production and quality standards in a fast-paced banking environment.

Supports the Security Master Pricing function by validating and updating securities on the BETA platform. Performs securities production, transaction processing, reconciliation, research, exception resolution, reporting, and trade lifecycle support. Ensures compliance with policies, controls, and regulations; collaborates with internal partners; identifies process improvements; and provides guidance to less experienced staff.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, minimizing operational risk, and assisting with scheduling. Provides customer service, promotes digital banking solutions, identifies financial needs, makes banker introductions, detects potential fraud, and helps motivate the team to meet business objectives while following bank policies and compliance procedures.

Leads Trader Desktop and Voice Support across U.S. trading floors. Manages Systems Operations Engineers, service delivery, incident resolution, risk and compliance, workforce planning, resource allocation, and stakeholder partnerships. Drives operational efficiency, automation, process improvements, and adherence to SLAs. Oversees performance management, talent development, hiring, and support for critical desktop, voice, collaboration, operating system, application, and systems management technologies.

Performs routine clerical and lockbox operations, including receiving, logging, batching, distributing, filing, photocopying, answering phones, and handling mail. Works under close supervision, follows established procedures, escalates issues, and maintains accuracy in high-volume payment processing. The role requires schedule flexibility, occasional additional hours, bank holiday availability, and the ability to lift at least 10 pounds.

Leads teller operations, risk controls, scheduling, customer service, issue resolution, compliance, and team performance at a Wells Fargo branch. Coaches and develops employees, manages staffing and financial resources, supports hiring, resolves customer concerns, and refers eligible customers to loan-originator team members. Requires customer-facing leadership, regulatory awareness, operational judgment, and the ability to work most Saturdays.

Supports daily bank branch operations by processing and approving teller transactions, resolving customer and employee concerns, minimizing operational risk, and assisting with scheduling. Provides customer service, promotes digital banking solutions, identifies financial needs, detects potential fraud, and makes referrals to bankers. Helps the branch manager and motivates team members while following established policies, procedures, compliance controls, and escalation requirements.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, managing scheduling and operational tasks, minimizing risk, and connecting customers with banking products and digital solutions. The role assists branch leadership, handles escalations, identifies fraud risks, maintains compliance with policies, and helps motivate the team to meet business objectives while delivering excellent customer service.

Supports branch operations by processing and approving teller transactions, assisting customers with banking needs, promoting digital solutions, identifying fraud risks, resolving operational issues, and supporting branch scheduling. The coordinator also helps manage complaints, maintains compliance with policies, and motivates employees while supporting the branch manager and delivering strong customer service.

Leads daily legal operations processing for subpoenas, levies, and other legal document inquiries. Provides quality control, coaching, and mentorship; handles escalations; evaluates complex operational tasks; and improves processes to reduce risk. The role requires collaboration with internal and external stakeholders, independent prioritization, sound judgment, and leadership of initiatives that improve operational performance and compliance.

Provides Tier 1 and Tier 2 technical support for Windows desktop and laptop systems. Troubleshoots hardware, software, networking, VPN, Microsoft 365, and endpoint management issues for remote and onsite users. Uses Microsoft Intune and Active Directory, supports device provisioning, software deployment, upgrades, Windows 11 migrations, and hardware refreshes. Documents incidents, escalates complex issues, and delivers customer-focused technical assistance.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, managing operational activities, assisting with scheduling, identifying financial service needs, promoting digital banking solutions, mitigating fraud and operational risk, and helping motivate branch staff to meet business objectives.

Leads teller-line operations, risk controls, scheduling, customer service, issue resolution, compliance, and team development for a bank branch. Manages people and financial resources, coaches direct reports, supports hiring, resolves escalated concerns, and refers customers interested in dwelling-secured products to qualified loan-originator team members without taking applications or negotiating terms.

Supports daily branch operations by processing and approving teller transactions, resolving customer and employee concerns, minimizing operational risk, assisting with scheduling, promoting digital banking solutions, and making appropriate banker introductions. Provides customer service, identifies financial needs, detects potential fraud, follows policies, and helps motivate team members to meet business objectives.

Own revenue operations, billing, collections, contracts, vendor and partner administration, recruiting and people operations, compliance, systems, and process documentation. Build scalable workflows, hire and manage an Operations Associate, reconcile systems, improve operational controls, and gradually take ownership of the company’s operating cadence and strategic initiatives.

Leads customer engagement strategy and executive-level customer and partner interactions for Moveworks from ServiceNow. Translates product, customer, and go-to-market priorities into engagement plans, prepares executives for high-stakes meetings, stewards strategic partnerships, synthesizes customer signals into business recommendations, and builds AI-enabled operating workflows. The role mobilizes cross-functional teams, manages escalations, drives follow-through, and determines when executive intervention is needed.

Owns new product adoption across the post-sale organization by integrating products into post-sale workflows, analyzing adoption data, identifying gaps, and executing strategies to improve adoption. Coordinates cross-functional teams including implementation, customer success, education, partnerships, and lifecycle marketing without direct authority. Defines metrics, establishes operating cadences, influences senior stakeholders, and drives measurable results.

Leads a lockbox receivables operations team responsible for processing paper payments and invoices, meeting production and quality targets, managing shift operations, resolving workflow issues, ensuring policy and security compliance, communicating organizational priorities, tracking performance, and implementing improvement plans.

Own and improve Benefits Labs, an AI-powered system for intake, pilot governance, execution, measurement, evidence synthesis, and leadership recommendations. Build agents, automations, and workflows that scale operational change with minimal manual effort. Define success metrics, improve pilot quality, solve systemic process issues, coordinate cross-functional teams, influence decisions through data-driven narratives, coach Pilot Leads, and shape the future operating model for Benefits Labs.

Leads Customer Success revenue operations, including renewal forecasting, retention and expansion planning, customer health analytics, capacity planning, performance management, reporting, and process optimization. Partners with Customer Success, Finance, Revenue Operations, IT, and other teams to standardize operating models, improve data accuracy, and drive revenue effectiveness across the post-sales organization.

Supports and improves revenue operations systems and workflows, including quote-to-cash, CPQ, billing, subscriptions, Salesforce automation, data governance, forecasting, routing, quotas, and commissions. Partners with Finance, GTM Engineering, Sales, Customer Success, and Renewals to troubleshoot issues, reconcile data, automate repetitive processes, and improve commercial systems. The role also helps implement scalable processes and AI-enabled operational solutions.

Supports fraud operations by investigating high-risk transactions, resolving fraud escalations, managing incidents, handling privacy workflows, optimizing chargeback strategies, and overseeing outsourced agent performance. The role maintains SOPs, coordinates with data and risk teams, identifies process and data gaps, and supports automation, system migrations, and broader payment operations such as routing, virtual card health, and ledger reconciliation.

Leads technology support operations teams and drives service reliability, incident response, monitoring, automation, documentation, and operational improvements. Oversees end-user support, IT service management, change and problem management, endpoint operations, business controls, performance metrics, and compliance. Partners with engineering and security teams to improve tooling, platform reliability, service continuity, and customer experience while managing people, processes, and operational results.

Leads engineering operations and strategy, including shared processes, a $50M–$100M+ budget, vendor management, forecasting, M&A technology due diligence, major migrations, and cross-functional strategic decisions. Partners with senior executives to resolve complex operational challenges, align stakeholders, optimize engineering workflows, and drive scalable execution in a high-growth environment.

Leads engineering operations and strategy across a high-growth organization. Owns shared engineering processes, a $50M–$100M+ budget, vendor forecasting and relationships, strategic decisions, M&A technology due diligence, migrations, and cross-functional alignment. Partners with executives to resolve complex operational challenges, translate business goals into execution plans, and improve technology operations using AI tools and formal methodologies.