Top Operations Jobs

Drive enterprise growth by diagnosing high-leverage opportunities, owning end-to-end initiatives, and building repeatable systems, playbooks, and automation. Join a Client Strategy, Client Implementations, or Compliance team to scale integrations, deepen client relationships, or turn compliance into a competitive advantage.

The Revenue & Billing Operations Manager oversees end-to-end revenue and billing operations, ensuring accuracy, driving automation, and collaborating with various departments to optimize processes and support billing-related issues.

Support Palantir teams by tracking and stabilizing projects, removing blockers, and driving operational outcomes. Troubleshoot issues, design and implement processes/tools, scope initiatives with stakeholders, and deliver results on-time and on-budget while learning and improving team productivity.

Provide day-to-day technical support for investment account opening operations, train and mentor staff, resolve complex account issues, design and execute quality assurance, and lead process and system improvements to ensure timely, compliant service to subscribers.

Manage safety, staffing, and performance of weekend shift employees. Monitor productivity, assign tasks, ensure quality, and lead operations to meet KPIs while improving team efficiency.

Manage operational execution of workforce engagement programs (Matching Gifts, Volunteers for Good, Community Impact Grants, Giving Campaign). Serve as platform administrator for CSRconnect and GrantsConnect, ensuring data integrity, configurations, reporting, and user support. Provide program analysis, benchmarking, grant payment backup, vendor coordination, and customer service for employees and agents while supporting campaign logistics and executive reporting.

Provide high-level executive administrative coverage for Executive Team members during absences and support Shared Services programs. Manage complex calendars, travel logistics (domestic/international), expenses, confidential correspondence, process improvements, and event/project coordination to ensure operational continuity.

As an Operations Associate, you'll handle mail sorting, item verification, quality control, invoicing, and shipping responsibilities while ensuring accurate processing of collectibles.

The Operations Specialist helps onboard new advisors, enhances operational workflows, and improves processes across teams to ensure effective advisor experiences.

Respond to sellers and customers via phone, chat, and email; resolve order-related issues; monitor and confirm pending orders; maintain seller relationships; collaborate with internal teams to improve processes; participate in projects and adopt AI tools to improve efficiency.

Lead strategy and execution for remote autonomous operations, building and scaling Remote Operations Control Centers (ROCCs). Define intervention protocols, staffing, KPIs, tooling, and escalation pathways. Partner with engineering and field teams to reduce human interventions, improve uptime, and translate operational insights into autonomy improvements. Hire, train, schedule, and manage operator performance while driving process automation and continuous operational optimization.

Support Renewals Operations through analytics, reporting, and forecasting; analyze renewal workflows and quoting; ensure data quality across CRM and renewal systems; partner cross-functionally to improve processes, implement system enhancements, and support strategic GTM initiatives to maximize ARR retention.

Individual-contributor Sales Operations role responsible for sales planning, forecasting, pipeline reporting, and Salesforce data governance for International Acceptance. Deliver strategic analytics and market coverage models, automate sales scorecards and MBRs, redesign sales processes, and partner cross-functionally to drive sales excellence and standardized CRM hygiene.

The Associate in CDFI Loan Operations processes transactions related to debt and equity deals, manages systems, communicates with stakeholders, and performs reconciliation and reporting tasks.

Lead analytics and sales operations for international acceptance: analyze sales performance, support semi-annual sales planning and incentives, improve CRM data quality and reporting, build standardized scorecards and MBRs, and partner cross-functionally to optimize sales processes and execution.

Lead Capital One Travel's servicing organization by defining strategy, optimizing operations and workforce design, improving customer experience, integrating AI/data-driven automation, partnering with product/engineering, and developing a high-performing, distributed servicing organization.

Supervise daily media operations to ensure seamless acquisition, cataloging, scheduling and distribution of news content. Manage asset requests, monitor feeds and quality control, support live signal scheduling, troubleshoot transmission paths with technical teams, and optimize media workflows across platforms.

Lead and execute end-to-end control testing for US Card, assessing design and operational effectiveness of automated/hybrid/manual controls. Create test documentation and findings, perform code and quality assurance reviews, identify control weaknesses and recommend remediation, and partner cross-functionally to advance process simplification, automation, and sustainable risk management.

Owner of Empathy's business value agenda: build frameworks and infrastructure to prove ROI, run experiments with Sales/Product, coordinate cross-functional work, set and track goals, promote AI adoption, and drive ad hoc commercial priorities alongside leadership.

Support branch operations and customer experience by processing and approving teller transactions, resolving operational issues, educating customers on digital solutions, assisting branch manager with scheduling and tasks, identifying fraud/risky accounts, and escalating concerns while following bank policies and risk controls.

Lead and develop a network engineering team to provide advanced troubleshooting and escalation support, manage major incident bridges, drive root cause analysis and corrective actions, oversee complex routing/switching/firewall/load balancer/SD-WAN issues, improve operational discipline across change management, and partner with engineering, architecture, and vendors to reduce recurring incidents and ensure reliable support for critical platforms.

Process and approve teller transactions, support daily branch operations and scheduling, resolve customer issues, promote digital banking, identify potential fraud, ensure compliance with policies, escalate concerns, and assist the branch manager in operational tasks while motivating the team to meet business objectives.

Process and approve teller transactions, support branch operations and scheduling, resolve teller-line issues, deliver excellent customer service, promote digital solutions, identify fraud risks, and assist the branch manager with operational tasks.

Support branch operations by processing teller transactions, resolving teller-line issues, completing operational tasks, assisting the branch manager with scheduling, escalating customer or operational concerns, educating customers on digital solutions, and helping motivate staff while following compliance and risk policies.

Handle fraud and claims casework by authenticating customers, researching multiple systems, making case decisions, contacting third parties, de-escalating sensitive situations, and identifying process improvements to mitigate risk and improve customer experience.