Top Tech Jobs & Startup Jobs in the Philippines

Manage complex customer orders from intake through completion, including validation, entry, changes, renewals, migrations, disconnects, serviceability checks, and exception resolution. Coordinate with Sales, Project Management, Service Delivery, Engineering, and Billing teams while maintaining data integrity across multiple systems. Troubleshoot order fallout and system issues, meet quality and service objectives, and support process improvement and automation initiatives. The role requires night and weekend availability with a hybrid schedule in Pasig City.

Provides front-line employee support for process-related questions, collects case details, explains policies, manages cases in a case management system, assigns severity, tracks resolution against service-level agreements, and supports quality, data protection, and process improvement activities.

Supports business accountability, risk mitigation, controls, monitoring, reporting, and compliance activities for money movement operations. Performs complex coordination and transactional tasks, interprets procedures, provides subject matter expertise, coaches less experienced staff, conducts quality reviews, and recommends process improvements. The role requires onsite night-shift work, support across U.S. time zones, adherence to SLAs, and occasional training responsibilities.

Drive SMB solution sales for Jira Service Management across Indonesia, Malaysia, the Philippines, and Singapore. Serve as an ITSM and ESM subject matter expert, lead new sales and co-selling motions, manage high-volume opportunities, and collaborate with sales, partners, and pre-sales teams. Build tailored solutions, demonstrate product ROI, grow revenue through upselling and cross-selling, meet performance targets, and provide customer insights to improve products, marketing, and satisfaction.

Lead the AI Quality engineering team while remaining hands-on building evaluation infrastructure, CI/CD pipelines, scorers, datasets, observability tooling, and diagnostic systems for production AI agents. Design experiments across prompts and models, improve agent reliability, latency, and cost, develop annotation and simulation workflows, and partner with AI Core engineering to validate product changes.

Maintains, administers, monitors, and supports Microsoft 365, Exchange Hybrid, SharePoint Hybrid, and related on-premises systems. Resolves advanced escalations, performs patching and upgrades, supports migrations, automates processes with PowerShell, and leads incident response, root cause analysis, and post-incident reviews. Collaborates with engineering, security, compliance, and infrastructure teams while contributing to documentation, KPI reporting, capacity planning, and operational improvements. Includes on-call and after-hours responsibilities.

Provides first-line customer service for financial products in a fast-paced call center. Handles more than 100 calls daily, identifies customer needs, explains solutions, navigates multiple computer systems, follows regulatory procedures, and resolves interactions with empathy and sound judgment. The role requires adaptability, multitasking, accurate documentation, teamwork, and willingness to work evenings, weekends, or night shifts.

Manages assigned client accounts as the primary relationship contact, leads sales discussions, identifies customer needs, pitches TransUnion solutions, negotiates favorable outcomes, and coordinates internal teams. Uses Salesforce and pricing tools to support sales discipline and revenue growth. Monitors industry trends, contributes to new service and technology development, ensures regulatory and privacy compliance, and strengthens client relationships beyond vendor interactions.

Ensures accurate, compliant setup, administration, and maintenance of global projects and quotations in Microsoft Dynamics 365. Responsibilities include configuring project structures, billing schedules, financial dimensions, contracts, budgets, timesheets, journals, and project closures; maintaining databases and trackers; coordinating with opportunity owners and stakeholders; preparing reports; resolving system concerns with Business, IT, Finance, and HR; and identifying process improvements.

Supports day-to-day Associate Relations operations, including case management, employee inquiries, documentation, reporting, trend analysis, conflict resolution, mediation, orientations, and stakeholder partnership. Supervises coordinators as needed, manages team productivity and development, and supports process improvement and related HR functions. The role requires knowledge of Philippine labor laws, strong communication and analytical skills, and supervisory experience.