Top Technical Support Engineer Jobs

Lead Tier 2/Tier 3 Technical Support Engineering teams, focusing on performance, systems, and partnerships across customer segments and functions to improve support outcomes at scale.

As a Technical Support Engineer, you'll assist customers with technical issues, improve product understanding, identify trends, and automate support processes.

The Lead Technical Support Engineer will serve as a trusted advisor to customers, addressing mobile SDK application issues, providing solutions, and ensuring customer success with HERE's products.

As a Technical Support Engineer, you'll assist customers with technical questions, develop relationships, and engage in education and documentation efforts while supporting Datadog's Premier Customers.

The role involves providing technical support, managing product defects, advocating for customers, and collaborating with cross-functional teams while handling customer cases effectively.

The Lead Technical Support Engineer monitors digital application performance, handles customer issues, and manages service levels, incident and change management, as well as problem resolution for dealer tools in eCommerce.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

The Senior Technical Support Engineer will assist customers in maximizing value from HERE's location products by diagnosing issues with mobile SDK applications and managing escalations efficiently.

Premier Support Engineers at Datadog engage with clients to provide technical support, develop relationships, and drive product discussions while working in a fast-paced environment.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

The IT Support Engineer serves as the first point of contact for technical support, handling triage, basic troubleshooting, and ticket management to ensure timely resolutions.

The Data Engineer will design and manage scalable data solutions, focusing on ETL pipelines, data quality, and integration for reliable analytics. They will collaborate with stakeholders to ensure data accuracy and compliance while resolving data issues and optimizing performance.

The Technical Support Engineer II will triage support tickets, engage with customers for issue clarification, and hand off cases to senior engineers. Responsibilities include resolving straightforward tickets, gathering technical details, maintaining ticket hygiene, and identifying process improvements.

The Technical Support Engineer II will triage support cases, lead customer discovery conversations, gather technical evidence, and resolve straightforward issues while maintaining ticket hygiene and documentation.

The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.

The Technical Support Engineer provides technical and engineering support for ResMed products, troubleshooting software issues, and ensuring customer satisfaction while documenting cases and communicating with internal teams.

The Technical Support Engineer, Associate provides operational and technical support for DOT's Drupal-based CMS, handling incidents, troubleshooting, and vendor coordination to ensure system stability and compliance.

The Technical Support Engineer will maintain semiconductor equipment, troubleshoot issues, provide technical support and training, and participate in product improvements.

Provide technical support for ResMed products by triaging customer cases, using SQL database queries, and communicating effectively with customers. Manage software defects and collaborate with engineers.

As a Technical Support Engineer I, you will provide exceptional support to law enforcement clients, troubleshoot technical issues, develop knowledge base articles, and ensure customer satisfaction through effective communication and problem-solving.

The Technical Support Engineer installs, configures, and supports proprietary meter testing software, providing customer training and handling technical issues. Responsibilities include coordinating with sales and IT, performing installations, and ensuring compatibility between hardware and software.

The Technical Support Engineer will support VoIP implementations, troubleshoot networking issues, and ensure service delivery for retail installations, acting as a technical liaison for clients and partners.

As a Technical Support Engineer, you will provide technical problem-solving support, diagnose issues, and enhance customer experience through effective communication and collaboration.

The Technical Support Engineer manages customer queries, maintains relationships, and assists with Luminance’s AI technology, ensuring seamless support.

Provide Tier 2 technical support for AV and video-conference systems, resolving escalated tickets via phone, email, and chat, coaching Tier 1 staff, reporting trends, suggesting process improvements, and assisting on related projects during low support volume.