Top Technical Support Engineer Jobs
Senior Technical Support Engineer responsible for managing and resolving challenging performance and instance availability issues within the ServiceNow platform. Mentor junior team members, troubleshoot technical issues, work on web applications stack components, and communicate solutions clearly. Must have strong technical skills in Java, JavaScript, Python, Unix/Linux, databases, and system administration.
Verkada is seeking Technical Support Engineers to assist enterprise customers with troubleshooting and advising on their cloud-managed building security products. Responsibilities include full-stack troubleshooting, providing design expertise, communicating with customers, collaborating with teams, and creating knowledge base articles. Bachelor's or Master's degree in a related technical discipline is required, with coursework focusing on specific technical areas. Strong problem-solving and communication skills are essential.
As a Technical Support Engineer at Dynatrace, you will troubleshoot the platform for clients in various technical environments and work on multiple languages. This role offers continuous learning opportunities and growth.
Technical Support Engineer at Finch responsible for providing technical solutions to customers, collaborating with engineering and product teams, enhancing technical documentation, and improving self-resolution rates. Requires strong problem-solving skills, API troubleshooting experience, communication skills, and knowledge of NodeJS, PostgreSQL, Redis, AWS technologies.
As a Technical Support Engineer II at Deputy, you will provide level two technical support for Deputy ecosystem and related integrations, triage technical issues, resolve problems independently, and escalate where appropriate. You will work closely with different support teams and have the opportunity to transition into a Tier III Support Engineer role.
The Senior Technical Support Engineer will manage and resolve challenging issues for the ServiceNow Technical Support team, focusing on Performance and instance availability. This role requires strong technical skills in Java, JavaScript, relational databases, Unix/Linux, web applications, and networking. The engineer must work well in a team environment, demonstrate a personal commitment to quality and customer service, and have excellent written and verbal communication skills.
The Senior Technical Support Engineer at ServiceNow is responsible for providing technical support to customers, resolving technical cases, and identifying solutions to complex technical problems. They must have 4+ years of customer-facing technical support experience and the ability to troubleshoot difficult technical issues with ease and complexity. Strong skills in Java and JavaScript are required for this role.
The Senior Technical Support Engineer role at ServiceNow involves guiding customers during critical issues, resolving technical cases, providing exceptional customer support, and collaborating with teams to find solutions. The successful candidate will need strong technical skills in Java and JavaScript, along with a commitment to quality and customer service.
Featured Jobs
Full-time Technical Support Engineer role based in Tampa, Florida for Rapid7. Responsibilities include troubleshooting network issues, analyzing log files, collaborating with teams, and becoming a subject matter expert in vulnerability management. Seeking candidates with strong technical skills and excellent communication abilities.
The Senior Technical Support Engineer on the Integrations Team at ServiceNow is responsible for guiding customers through technical issues to ensure timely resolutions. This role involves troubleshooting technical cases, providing customer support through various channels, and collaborating with other teams to resolve complex issues. The engineer will also provide input for process and product improvements based on customer interactions.
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Senior Technical Support Engineer at Wasabi, providing technical leadership in solving complex issues related to cloud storage and networking infrastructure. Must have hands-on experience with AWS S3 Cloud Storage and be AWS Solution Architect Associate Certified. Responsible for integrating enterprise applications with Wasabi Cloud Storage and collaborating with support team members.
The Senior Technical Support Engineer is responsible for providing technical support to customers experiencing issues with the ServiceNow software and platform. They will troubleshoot complex technical issues, communicate solutions effectively, and collaborate with other teams when necessary. The role also involves providing input for process and product improvements based on customer interactions.
As a Technical Support Engineer at ServiceNow, you will provide customer support for technical issues related to ServiceNow software and platform. Responsibilities include resolving cases, utilizing various technologies, and collaborating with teams to address complex issues. You will also contribute to process and product improvements.
The Senior Technical Support Engineer on the Integrations Team at ServiceNow is responsible for resolving technical cases created by customers, providing excellent customer support experiences, and collaborating with other teams to troubleshoot and resolve complex issues.
Technical Support Engineer responsible for handling customer technical issues and providing excellent support. Requires 2-4 years of experience in Technical Support, proficiency in Ruby, Python, APIs, Salesforce, SQL, and experience with Salesforce Service Cloud, Jira, Slack, and Atlassian (Confluence).
As a Technical Support Engineer, you will be a trusted advisor on product functionality, drive resolution of complex issues, educate customers, create documentation, communicate effectively with customers, work with Product Management and Engineering, own server fleet maintenance, and troubleshoot technical issues.
As an Associate Technical Support Engineer on the production support trading team, responsible for providing technical support to clients using VestmarkONE.
The Senior Technical Support Engineer at ServiceNow is responsible for guiding customers through critical technical issues and ensuring timely resolution. They must have strong customer service skills, technical troubleshooting abilities, and expertise in Java, JavaScript, SQL, and Oracle. The role involves resolving technical cases, providing support through various channels, and collaborating with teams to address complex issues. The engineer also contributes to process and product improvements based on customer feedback.
As a Technical Support Engineer at Kustomer, you will be responsible for mastering the Kustomer platform to diagnose and resolve customer issues, provide technical help, document knowledge, and ensure customer satisfaction. This role involves collaborating with customers and internal teams to deliver world-class customer experiences.
As a Technical Support Engineer at Starburst, you will provide support for standard and custom deployments, answer technical questions, reproduce reported issues, open bug reports, provide upgrade support, conduct technical check-ins, contribute to reference documentation, lead peer training, and contribute to departmental initiatives.
Resolve technical cases created by customers, provide amazing customer support experiences, employ various diagnostic tools, manage and resolve challenging issues, collaborate with other teams, provide input for process and product improvements.
Passionate Technical Support Engineer responsible for analyzing and resolving software and configuration issues, collaborating with customers and internal teams, and maintaining technical knowledge. Bachelor's degree in computer science or information technology required. Opportunity to work in a collaborative environment with competitive base salary and bonuses. Commitment to diversity and inclusion. Remote and hybrid work options available.
Lead role on the technical support team within the Marketing Solutions organization, responsible for troubleshooting and delivering digital and data-driven marketing solutions in an AWS Cloud based environment.
Assist prospects and customers with technical questions about Datadog, engage with Premier Customers, develop documentation, participate in client meetings, and work on a rotating schedule with weekend availability.
The Technical Support Engineer position at Motorola Solutions involves providing technical support for the Carrier On-shore Support offering of the WAVE On Cloud Platform. Responsibilities include monitoring and responding to system notifications, on-call support, troubleshooting complex issues, and documenting system knowledge.
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