Top Customer Success Jobs

As a Customer Success Lead, you will guide a sub-team, enhance customer relationships, mentor team members, and improve product adoption while managing revenue and customer experience.

Lead and scale a North America Customer Success Engineering team, partnering tightly with Sales to prioritize accounts, drive adoption and expansion, build operational cadences, capture product feedback, and deliver measurable customer outcomes and retention.

Lead post-sales strategy and execution for enterprise accounts, drive customer transformation and renewals, partner with C-level executives, mitigate risks, align roadmaps to KPIs, and scale Customer Success operations to deliver long-term value and expansion.

Manage a portfolio of mid-market partners on Wise Platform: own relationships, triage escalations, troubleshoot payments and integrations, analyze operational data, deliver QBRs and success plans, support product feedback, and manage incidents and postmortems.

Lead client onboarding, foster strong client relationships, collaborate across departments, and ensure smooth project delivery while enhancing client experiences.

The Client Success Associate will manage client onboarding, enhance client relationships, coordinate internally, and optimize client experience on software platforms.

Manage long-term customer relationships for a high-volume book of Datadog customers, drive product adoption, identify growth and renewal risks, handle escalations and billing, negotiate upsell/cross-sell, and collaborate cross-functionally to ensure retention and a positive customer experience.

Manage mid-market customer relationships, drive adoption and engagement, reduce churn, collaborate cross-functionally, and develop customer success processes.

Lead enterprise customer success strategy and drive renewal outcomes for strategic accounts, building strong relationships and managing a Customer Success team.

As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.

As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The role involves leading a Customer Success team, defining strategies for customer engagement, and ensuring customer satisfaction through effective management and coaching.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

As a Customer Success Manager, you will foster relationships with customers, advocating for their needs while promoting product adoption and growth opportunities. Responsibilities include managing account transitions, advising customers on best practices, and collaborating with internal teams to ensure satisfaction.

The Customer Success Manager will manage enterprise-level clients in Financial Services, driving adoption of the Yext platform while ensuring customer satisfaction and growth through strategic planning and collaboration.

Manage daily operations for client accounts: build and schedule loads, obtain appointments, track shipments, communicate updates with carriers and customers, and close out loads while prioritizing accuracy and timeliness.

Serve as first point of contact for clients managing self-directed retirement accounts via chat, phone, and email. Educate customers, troubleshoot issues, provide proactive recommendations, guide inquiries to resolution, and collaborate with internal teams to ensure satisfaction and retention.

Manage a portfolio of enterprise customers to drive adoption, retention, renewals and expansion of Smartly.io’s social advertising platform. Serve as main customer contact, provide consultative support and best practices for social ad platforms, liaise with partners (Facebook, TikTok, Pinterest, Snapchat) and internal Product/Engineering, and help build Customer Success processes and knowledge resources.

Lead and scale post-sale Customer Success for Enterprise and Mid-Market: own retention and expansion metrics, build playbooks and onboarding, manage CSM team, handle escalations, partner cross-functionally, establish health scoring and forecasting, and report to executives.

Lead strategic, programmatic client relationships to launch, optimize, and report cross-channel campaigns; drive account growth, present analytics, collaborate with sales and analytics, and ensure high client satisfaction.

Partner with 8-10 enterprise customers to manage the full lifecycle—implementation, adoption, expansion, and renewal—driving product utilization, business alignment, executive engagement, and account growth while coordinating cross-functional teams.

As a Customer Success Architect, you'll align GitLab's DevSecOps platform with customers' business goals, provide technical enablement, manage customer portfolios, and ensure satisfaction through collaboration with various teams.

The role involves managing customer experience analytics, maintaining dashboards, translating data into actionable business insights, and collaborating with various teams to improve customer satisfaction and operational efficiency.

Lead and develop a team of Client Success Managers to drive client satisfaction, retention, and expansion for top real estate agents. Own strategy, operations, training, and data-driven insights (NPS, CSAT, GRR). Collaborate cross-functionally, manage escalations, streamline processes, and support renewals and upsells to grow revenue.