Top Customer Success Jobs

The Senior Customer Success Manager will ensure customer satisfaction, build relationships, drive user engagement, and track customer goals. Responsibilities also include collaboration with internal teams and risk mitigation strategies.

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

The SMB Account Manager at CrowdStrike will manage client relations, drive sales growth, advocate for customers, and ensure timely renewals while providing high-touch service in a hybrid-remote environment.

The Principal Customer Success Executive leads post-sales activities for high-value accounts, driving customer success and aligning ServiceNow solutions with business transformation goals. Key responsibilities include building C-level relationships, mitigating risks, and ensuring KPIs are met while fostering innovation.

The Senior Customer Success Manager oversees client portfolios, ensuring they achieve business goals, providing guidance on ServiceNow products, and managing customer relationships, risks, and engagements.

The Principal Customer Success Executive will focus on improving customer satisfaction and retention by identifying risks, working with sales on adoption plans, and ensuring governance adherence. They will collaborate with IT and business leaders and leverage AI in processes.

The Associate Customer Success Guide will support customer success, onboarding, and adoption for AMS customers while collaborating with teams to ensure positive outcomes.

The Director of Customer Success leads retention and expansion efforts for mobile operator accounts, driving revenue and customer engagement through structured processes and high-touch relationships.

As a Client Success Manager I, you'll lead client engagement, educate on digital strategies, drive product adoption, and identify growth opportunities.

The Client Success Manager II at Luxury Presence manages client relationships, implementing marketing strategies, guiding website builds, and ensuring client success throughout their lifecycle.

The Customer Success Leader will manage a team, drive customer adoption, and build relationships with scientific and IT leaders in biotech.

Serve as primary client contact for a large account, coordinate cross-functional teams to deliver CRM and marketing solutions, manage billing and revenue reporting, run client status meetings, drive strategic initiatives, and grow revenue across the book of business.

Serve as primary client contact for CRM-driven accounts, coordinating cross-functional teams to deliver strategy, technology, and operations. Lead client communications, recurring status meetings, billing and revenue reporting, and strategic initiatives. Drive client satisfaction, intra-team collaboration, and revenue growth while managing a multi-disciplined team.

The Senior Customer Success Manager will enhance partner relationships in banking and fintech by driving operational performance, retention, and continuous improvement in payment solutions. Responsibilities include data analysis, incident management, and cross-functional collaboration to achieve better customer outcomes.

As a Customer Success Manager, you will engage with real estate agents, manage calls, ensure customer satisfaction, and drive retention through solution-based conversations.

The Associate Customer Success Manager advocates for customers, oversees a portfolio, and helps achieve business outcomes through guidance and resources.

The Customer Success Analyst manages renewals and customer account growth, ensuring smooth transitions and maximizing product value through relationship-building and support.

As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.

As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.

The Client Success Intern will support the Client Success team with operations, client deliverables, reporting, and cross-functional coordination, while gaining hands-on experience in digital marketing and account management.

The Customer Success Engineer will provide support, configuration, and training on GXP products, troubleshoot issues, and conduct customer presentations.

The Customer Success Manager will drive client adoption, maximize engagement with TULU's products, and ensure measurable ROI for property management and landlord clients, while developing customer success processes and improving client satisfaction.

Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.

The Principal Customer Success Manager oversees major enterprise accounts, serving as a strategic advisor to clients while driving value realization and retention efforts in collaboration with internal teams.

Lead and manage comprehensive programs for renewals sales and customer success, enhancing retention and project execution through cross-functional collaboration and data-driven strategies.