Top Customer Success Jobs

The Senior Customer Success Manager will ensure customer satisfaction, build relationships, drive user engagement, and track customer goals. Responsibilities also include collaboration with internal teams and risk mitigation strategies.

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

The SMB Account Manager at CrowdStrike will manage client relations, drive sales growth, advocate for customers, and ensure timely renewals while providing high-touch service in a hybrid-remote environment.

The Enterprise Customer Success Manager oversees post-sales activities, ensuring customer satisfaction and retention, while managing relationships with key stakeholders and driving program success.

The Customer Success Manager builds strong relationships with clients, engages proactively, provides onboarding and training, resolves technical issues, and analyzes customer health metrics to enhance platform usage.

The Sr. Customer Success Manager will manage strategic accounts, fostering relationships, driving value, and leading renewals in a fast-paced SaaS environment.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

The Customer Success Associate at Samsara will support customers in maximizing the value of IoT solutions, ensuring safety and efficiency, while managing relationships across various teams.

Serve as the day-to-day client lead for a portfolio of programmatic accounts: manage 10+ live campaigns end-to-end, handle client communications and escalations, own technical campaign setup and optimization in DSPs, deliver performance reporting with Analytics, and drive retention, upsells, and cross-sell opportunities while collaborating across Sales, Operations, and Analytics.

The Customer Success Engineer provides technical support for Rubrik products, ensuring customer satisfaction by diagnosing issues and managing technical problems across various platforms and technologies.

The Director will lead the Renewals and Customer Success Operations, optimizing customer experience and revenue while managing a dedicated team. Responsibilities include strategic planning, data analysis, cross-functional collaboration, and KPI monitoring to enhance renewal processes and mitigate churn.

Oversee software and applications management, ensuring alignment with global strategies while maximizing business transformation and efficiency.

The role involves managing customer relationships, advising on product usage, addressing inquiries, and ensuring customer satisfaction and retention in cybersecurity solutions.

The Principal Customer Success Analyst will utilize AI and Machine Learning to analyze customer data, providing insights to enhance customer experience and operational efficiency. Responsibilities include collaborating with teams, maintaining a culture of experimentation, and creating frameworks for insights application.

As a Customer Success Specialist, you will manage CARE renewals, support sales teams and resellers, and ensure data quality using Salesforce.

Manage a portfolio of enterprise customers to drive adoption, retention, renewals and expansion. Serve as primary contact, advise on social advertising best practices, liaise with partners and product teams, and build processes and knowledge resources to improve customer outcomes.

Manage and develop a team of Onboarding Specialists, shape customer engagement strategies, and use data to monitor account health and retention metrics.

The Customer Success Manager engages enterprise customers, driving adoption of SmartBear solutions and ensuring value realization through relationship management and stakeholder collaboration.

The Digital Customer Success Manager at mabl focuses on customer adoption, value realization, and retention through digital engagements, leveraging Gainsight and data analysis to improve customer health and collaboration with cross-functional teams.

The Client Success Manager at Zeta Global will oversee client relationships, manage campaign execution, and contribute to account growth through strategic planning and communication.

The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.

The Customer Success Manager at Homebot ensures clients unlock value from the platform, drives retention and usage, and builds trusted customer relationships while managing a book of business.

Own a portfolio of clients as the primary contact to launch, manage, and optimize campaigns. Drive performance reviews, identify optimizations and upsell opportunities, develop client growth plans, coordinate cross‑functional teams, and ensure strong client relationships, retention, and account expansion.

The Customer Success Specialist assists clients with troubleshooting ALIS software, manages support tickets, and builds strong relationships. They work closely with teams to ensure customer satisfaction and specialize in various software modules.