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Top IT Support Specialist Jobs
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Provide technical support for employees, executives, and clients across desktop systems, hardware, software, accounts, networks, VOIP, conference rooms, and remote environments. Manage onboarding and offboarding, inventory, ticketing, vendor coordination, endpoint security, identity systems, and technology testing. Document solutions, create user guides, support IT initiatives, and coordinate with DevOps and information security teams.
Top Skills:
Active DirectoryAntimalwareAntivirusApple TvC++CrestronDropboxEndpoint SecurityGoogle AdminGoogle WorkspaceMac MinimacOSMS OfficeMicrosoft SccmWindowsMobile Device ManagementNetwork SystemsOktaPowershellPythonServicenowVoipWindows ServerZendesk
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
Provides first-level technical support for employees, troubleshooting hardware, software, accounts, networks, printers, phones, and connectivity issues. Installs and configures equipment, supports onboarding, manages tickets, maintains technology inventory and compliance, documents solutions, and escalates complex issues. Requires strong customer service, communication, troubleshooting, and organizational skills, along with Windows, macOS, networking, and access-management experience. This is a full-time, in-office Austin role with occasional after-hours or on-call support.
Top Skills:
JIRAmacOSAzureMicrosoft EntraMicrosoft ExchangeMS OfficeSlackTcp/IpVoipVpnWi-FiWindows 10Windows 11
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
Provides desktop and remote IT support for employees and clients, including hardware, software, accounts, peripherals, conference-room technology, VOIP, and endpoint security. Maintains IT inventory, ticketing workflows, onboarding and offboarding, documentation, and vendor relationships. Supports executives and IT operations initiatives while troubleshooting macOS, Windows, SaaS, identity-management, network, and mobile-device systems.
Top Skills:
Active DirectoryAntimalwareAntivirusApple TvC++CrestronDropboxEndpoint SecurityGoogle AdminGoogle SuiteJavaMac MinimacOSMacrosMobile Device Management (Mdm)MS OfficeOktaPowershellPythonServicenowVoipWindows 11Windows ServerZendesk
Healthtech • Manufacturing
Provides first-line technical support for employees, troubleshooting Windows systems, mobile devices, software, hardware, printers, and workplace applications. Manages iPhone, iPad, and Android devices through MDM, supports onboarding and offboarding, administers accounts and access, documents solutions, educates users, and escalates complex issues. The role is full-time and on-site in Chadds Ford, Pennsylvania, within a mission-driven durable medical equipment organization.
Top Skills:
AndroidiOSIpadosMobile Device Management (Mdm)Office 365Windows
Healthtech
Provides technical support across multiple centers, troubleshooting hardware, software, Windows and Mac devices, mobile devices, networks, user accounts, backups, and common IT requests. Maintains IT policies, prepares reports, communicates with staff, and collaborates with the IT team. Requires travel between Antioch, Richmond, and Walnut Creek.
Top Skills:
AndroidData Backup And RecoveryiOSmacOSMicrosoft Office SuiteNetwork SystemsWindows
Healthtech
Provides local and remote IT support for providers, clinicians, and business staff. Installs, configures, repairs, and troubleshoots hardware, software, peripherals, mobile devices, and basic audiovisual systems. Resolves service incidents within SLA, documents tickets, performs preventive maintenance, supports vendors, and follows field operations procedures. The role also participates in projects, on-call coverage, occasional nights and weekends, and travel between locations.
Top Skills:
Audio-Video TechnologyAWSAzureCiscoDevice ImagingInternet BrowsersIt Network HardwareIt Security PracticesmacOSMicrosoft 365MS OfficeMobile DevicesWindowsWorkstation Management Software
Artificial Intelligence • Cloud • Information Technology • Database • Analytics • Consulting • Cybersecurity
Provides onsite IT support across school district sites, resolving hardware, software, networking, and connectivity issues. Responsibilities include help desk ticket response, computer and peripheral setup, system maintenance, asset tracking, network infrastructure support, user training, and collaboration on technology upgrades and projects.
Top Skills:
Access PointsDhcpDnsmacOSRoutersSwitchesTcp/IpWindows
Edtech • Healthtech
Provides Tier 1 and Tier 2 IT support for campus and remote locations, including desktop troubleshooting, software deployment, network and telecommunications assistance, classroom equipment maintenance, and help desk support. Supports simulation laboratories by setting up, maintaining, and troubleshooting manikins, computers, AV systems, cameras, and simulation software. Coordinates vendor work, assists support staff, and completes required technical certifications and training.
Top Skills:
Av EquipmentComputer HardwareGaumard ManikinsLaerdal SimcareLaerdal SimmanLcd DisplaysLearning SpaceMicrosoft Active DirectoryWindowsNetworkingPrintersTelecommunication Systems
Automotive • Professional Services • Hospitality
Provides onsite and remote IT support for dealerships across the Walworth County region. Responsibilities include troubleshooting hardware, software, and network issues; resolving Help Desk tickets; deploying and maintaining workstations and infrastructure; configuring network devices, firewalls, antivirus, and security systems; performing upgrades; and supporting users. The role requires regional travel, occasional overnight trips, independent prioritization, and at least three years of IT support experience.
Top Skills:
AntivirusFirewallsHardwareHelp Desk Ticketing SystemsIt AssetsNetwork DevicesSecurity SystemsSoftwareWired NetworkingWireless NetworkingWorkstations
Automotive • Software • Transportation
Provide primary IT support for a distributed, Mac-majority workforce. Responsibilities include hardware provisioning, troubleshooting, user onboarding and offboarding, access and license management, Google Workspace and Microsoft 365 administration, MDM and SSO support, ticketing, documentation, asset lifecycle management, vendor coordination, patching, security hygiene, compliance evidence gathering, and support metrics. The role independently builds scalable IT processes and foundational security operations for a growing company.
Top Skills:
DuoGoogle SsoGoogle WorkspaceIntuneIso 27001JAMFKandjimacOSMdmMfaMicrosoft 365OktaSaas ApplicationsSoc 2Sso
Industrial
Provides Level 1 and Level 2 technical support for office and field employees. Responsibilities include troubleshooting Windows devices, Microsoft 365, business applications, networks, printers, mobile devices, and access systems; setting up accounts and equipment; deploying replacement devices; maintaining inventory; supporting technology rollouts; documenting solutions; and escalating complex issues. The role requires travel between company locations and occasional job sites.
Top Skills:
IntuneMicrosoft 365Microsoft Entra IdNetworkingOnedriveOutlookPower AppsPower AutomateSharepointTeamsWindowsWireless Technology
2 Days AgoSaved
Aerospace • Information Technology • Professional Services • Security • Software
Provides Tier 1 and Tier 2 help desk support by diagnosing hardware, software, account, connectivity, and peripheral issues. Responds to users through phone, email, chat, and ticketing systems; documents resolutions; escalates complex problems; maintains IT asset records; contributes to knowledge-base content; mentors junior staff; and reports potential security incidents. The role is onsite in Annapolis Junction, Maryland, requires TS/SCI with Polygraph clearance, CompTIA Security+ certification within three months, and may require holiday work.
Top Skills:
Comptia Security+Hardware TroubleshootingHelp Desk SoftwareNetwork ConnectivityRemote Support ToolsSoftware InstallationTicketing Systems
New
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Automotive • Professional Services • Hospitality
Provides onsite and remote IT support across regional automotive dealerships. Troubleshoots hardware, software, networking, and connectivity issues; manages help desk tickets; deploys and maintains workstations and infrastructure; configures network devices, firewalls, antivirus, and security systems; performs upgrades and installations; and collaborates with users and IT leadership. The role requires regional travel, including occasional overnight trips.
Top Skills:
AntivirusFirewallsHardwareHelp DeskIt InfrastructureNetworkingSecurity SystemsSoftware InstallationWired NetworksWireless NetworksWorkstations
Information Technology • Security
Provides end-user hardware and software support across multiple locations, troubleshoots IT issues, manages help desk tickets, provisions user accounts, maintains asset inventory, supports conference rooms and collaboration tools, and coordinates with an MSP. The role also documents resolutions, creates knowledge-base content, trains users, supports cybersecurity practices, and participates in system upgrades and technology rollouts.
Top Skills:
Collaboration ToolsComputer HardwareConference Room Audio-Visual EquipmentHelp Desk Ticketing SystemsMicrosoft PlatformsNetworkingRemote Support ToolsRoutingSoftware Systems
Edtech
The IT Systems and Support Specialist provides system administration and user support, managing servers, applications, and troubleshooting technical issues.
Top Skills:
Active DirectoryAndroidCrashplanEntraHyper-VIntuneiOSJAMFKvmmacOSOffice 365Scripting LanguagesVeeamVMwareWindows
Retail • Energy • Manufacturing
Provides remote and on-site help desk support for corporate, branch, and property-location employees. Resolves login, software, printer, device, and connectivity issues; configures workstations and accounts; supports Microsoft 365, Windows, mobile devices, and business applications; assists with onboarding and offboarding; documents tickets; and travels between company locations as needed.
Top Skills:
Active DirectoryAdobeAppfolioAutomateAzureCaliberMicrosoft 365Mobile DevicesNetworkingNinjarmmPower AutomateSharepointTimeslipsWindowsZoho
Real Estate
Provides technical support for corporate, property, and satellite-office users nationwide. Installs and configures computers, operating systems, software, peripherals, and network connections; diagnoses and resolves hardware, software, networking, printer, and end-user issues; supports employee onboarding; and responds to service requests through email, phone, and other electronic channels.
Top Skills:
Email ClientsEthernetMS OfficeWindowsWeb BrowsersWireless Networking
Digital Media
Provides Tier I and Tier II technical support for mission-critical broadcast and enterprise IT systems in a 24/7 environment. Troubleshoots hardware, software, networks, VPN, email, Active Directory, and broadcast workflows involving media ingest, editing, playout, and archiving. Logs and resolves incidents in Ivanti, documents solutions, supports account administration, prepares reports, and coordinates escalations. The role requires independent problem-solving, customer communication, after-hours coverage, and occasional physical handling of equipment.
Top Skills:
Active DirectoryDigital Media Broadcast SystemsEnterprise InfrastructureItsmIvantiVpnWindows
2 Days AgoSaved
Aerospace • Information Technology • Professional Services • Security • Software
Provides onsite IT support focused on asset management, inventory control, secure communications device custody, and IT service delivery. Responsibilities include generating asset reports, maintaining SOPs, processing asset transactions, conducting physical inventories and decommissions, managing encrypted device key material, auditing equipment, and implementing process improvements. Requires strong customer service and interpersonal skills, U.S. citizenship, a bachelor's degree or equivalent experience, and an active TS/SCI clearance with polygraph.
Top Skills:
Asset Management SystemsCrypto Key ManagementEncrypted Secure Communications DevicesItilItsm
2 Days AgoSaved
Aerospace • Information Technology • Professional Services • Security • Software
Provides Tier 1 and basic Tier 2 technical support through phone, email, chat, and ticketing systems. Diagnoses hardware, software, account-access, network, and peripheral issues; installs and updates software; documents resolutions; maintains IT asset records; creates knowledge-base content; and escalates complex problems. Mentors junior staff and communicates clearly with users. This mission-essential, onsite role requires TS/SCI with polygraph, U.S. citizenship, CompTIA Security+ within three months, and may require holiday work.
Top Skills:
Comptia Security+Hardware TroubleshootingHelp Desk SoftwareNetwork ConnectivityRemote Access ToolsSoftware Installation
Agriculture • Industrial • Manufacturing
Provides on-site helpdesk and technical support for computers, peripherals, phones, network and telecommunications equipment. Installs and configures hardware and software, troubleshoots connectivity and system issues, maintains repair and maintenance records, trains users, supports IT operations tasks, and coordinates with vendors. The role requires occasional travel to Kansas facilities and may involve evening or weekend work for special projects.
Top Skills:
LaptopsNetwork EquipmentPc HardwarePrintersRemote AccessScannersTelecommunicationsTelephonesVideo ConferencingVirtual EnvironmentsWindows ServerWireless Networking
Information Technology • Consulting
Provides Tier 2 and Tier 3 remote and deskside IT support for Windows, macOS, and iOS environments. Responsibilities include diagnosing hardware and software issues, imaging and deploying devices, asset management, lifecycle refreshes, mobile device support, conference room and VTC setup, ITSM documentation, VIP support, and escalation of complex issues. Supports Active Directory, Office 365, Google Workspace, VPN, SCCM, and related tools while assisting junior engineers and leading small projects.
Top Skills:
Active DirectoryBomgarGoogle WorkspaceiOSItsmJAMFmacOSMicrosoft Office 365Microsoft Windows 11Piv Smart CardsRemedySccmServicenowThin ClientsVpnVtcZoom
Reposted 3 Days AgoSaved
Fintech • Insurance • Financial Services
Provides white-glove, first-contact technical support to executives and support staff. Responsibilities include troubleshooting hardware, software, mobile devices, applications, and messaging; supporting executive meetings and events; installing and configuring systems; resolving incidents; developing scripts; documenting resolutions; training users; and coordinating with technology teams, vendors, and stakeholders. The role is fully onsite in New York and includes domestic travel and occasional equipment handling.
Top Skills:
Application And System SupportEnterprise ApplicationsExcelMicrosoft 365Microsoft CopilotMobile DevicesOnenoteOutlookPowerPointScripting ToolsTeamsTicketing SystemsWord
Energy • Appliances • Industrial • Manufacturing
Provides first-line IT support for office, engineering, manufacturing, warehouse, and shop-floor users. Troubleshoots hardware, software, account, connectivity, printing, and peripheral issues; deploys and maintains devices; supports Microsoft 365 and business applications; performs identity and access tasks; maintains asset records and documentation; assists infrastructure and cybersecurity teams; escalates complex incidents; and supports local technology projects, vendors, and occasional after-hours maintenance.
Top Skills:
Barcode ScannersEndpoint SecurityErp ApplicationsIt Service Management SystemsMicrosoft 365MS OfficeWindowsMultifactor AuthenticationOnedriveOutlookPrintersRf DevicesScannersSharepointTeams
Retail
Provide onsite and remote IT support for workstations, software, printers, servers, networks, wireless systems, and peripherals. Resolve user tickets, diagnose technical problems, install and repair hardware and software, configure computers and devices, train users, document procedures, maintain onsite hardware, and recommend technology improvements. Travel to store locations in Pennsylvania and New York as needed, while supporting POS systems and general network troubleshooting.
Top Skills:
Computer HardwareLan/WanMS OfficePos SystemsPrintersServersSoftware ApplicationsTelephonyWindows OsWireless Networking
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