Top IT Support Specialist Jobs

The Senior IT Support Specialist resolves complex hardware, software, and network issues, manages IT resources, and provides exceptional support to users.

The IT Support Specialist provides frontline support for hardware, software, and network issues, improves IT processes, collaborates with teams, manages devices, and supports events to enhance employee experience.

Provide hands-on global IT support across hardware, software, operating systems, mobile devices, networking, identity systems, endpoint management, and workplace technology. Manage IT asset lifecycles, user access, device provisioning, patching, conference room systems, and support tickets. Deliver white-glove employee support, document resolutions, coordinate vendors, maintain secure technology operations, and escalate complex issues appropriately.

Provide Level 1 technical support and assist Level 2: troubleshoot hardware, Windows, Office365, Active Directory, network, mobile and printing issues; manage help-desk tickets, perform account administration, escalate appropriately, support on-call/after-hours, maintain documentation, and assist engineers with on-site tasks.

Provide internal helpdesk support: triage and resolve tickets, maintain knowledgebase and documentation, provision Windows and macOS devices, troubleshoot hardware/software/network and AV (Zoom/Slack), support company events, assist IT projects, and research emerging technologies.

Responsible for providing IT support, diagnosing hardware and network issues, developing solutions, and managing technical challenges impacting users both in-person and remotely.

Provide first-line IT support for 700+ employees: triage help desk tickets, troubleshoot Windows and macOS hardware/software, image and deploy devices, manage accounts in Active Directory/Azure AD, support basic Exchange/M365 tasks, maintain documentation, and assist with device onboarding via Autopilot/Intune.

Provide single-threaded, white-glove IT and AV support for C-suite executives on the US West Coast. Own end-to-end onboarding, proactive device health, live-event AV, travel readiness, PagerDuty on-call, and confidential incident response. Build runbooks, automate diagnostics, train EAs, and maintain KPIs for MTTR/FTTR/CSAT while collaborating with AV Engineering, InfoSec, and workplace teams.

An IT Support Specialist is needed to provide technical support for PCs, phones, AV equipment, and infrastructure, documenting incidents and participating in IT projects.

As an IT Support Specialist, you will monitor and maintain client systems, troubleshoot technical issues, provide support, and enhance security protocols.

The IT Support Specialist will establish the IT Help Desk, manage device lifecycle across multiple OS, and ensure effective IT operations support.

As an IT Support Specialist, you will provide technical support to end users, troubleshoot issues, assist with IT projects, and manage employee onboarding/offboarding activities.

The IT Support Specialist will provide L1/L2 support for IT endpoints, manage IT infrastructure, and automate processes while ensuring secure operations in a global setting.

The IT Support Specialist will manage Microsoft systems, provide helpdesk support, handle hardware provisioning, and ensure security compliance.

The IT Support Specialist provides tier 1 and tier 2 technical support, handles user account management, troubleshoots software and hardware issues, and establishes help desk procedures and documentation.

The IT Support Specialist assists users with computer software and hardware problems, investigating issues, providing level 1 support, and facilitating system changes and upgrades.

Provides onsite and remote technical support, manages service desk tickets, deploys and retrieves employee devices, maintains IT asset and license inventories, and administers user accounts. Supports Windows systems, servers, cloud platforms, upgrades, patching, and infrastructure security. Creates technical documentation, assists with IT projects, and participates in rotating weekend on-call coverage.

The IT Field Support Specialist provides Tier 2 and 3 support for hardware and software, conducts site surveys, and manages installation projects.

Provides general and classified-network help desk support for JNWC, including ticket management, account and token issuance, certificate renewals, equipment inspections, COOP IT support, procurement, planning, and user training. Supports NIPR, SIPR, and JWICS systems and must provide 24/7/365 coverage while maintaining required Information Assurance certification and security clearance.

Provide first-line, on-site technical support for Windows and macOS users; troubleshoot hardware, printers, and basic networking (TCP/IP, DNS, DHCP); manage onboarding/offboarding; use ticketing systems and escalate complex issues to specialist teams; support after-hours on-call as needed while delivering strong customer service.

Provide first-line IT support via ticketing, email, phone, and remote tools. Troubleshoot hardware, software, network, and business application issues; log and manage incidents; administer user accounts and access; manage onboarding/offboarding and device provisioning; coordinate procurement and inventory; support system upgrades, migrations, vendor solutions, and ensure security, compliance, and documentation across multiple locations.

Provide on-site and remote end-user IT support across a multi-venue performing arts campus, troubleshoot hardware/software/VOIP, assist with network and wireless infrastructure, support cybersecurity and compliance, manage tickets and documentation, coordinate projects and vendors, and support staff adoption of approved AI tools. Requires flexible schedule and occasional after-hours/on-call availability.

Provide day-to-day IT support for internal users, focusing on AMS360 and Vertafore products. Troubleshoot software, access, workflows; document interactions; support onboarding, system enhancements, UAT, and cross-functional issue resolution.

Provide on-site end-user desktop and phone support: image/reimage laptops, desktops and thin clients; open/close and manage tickets; accept and document hardware deliveries; troubleshoot hardware, encryption, VPN, system configuration, and mobile/Mac issues; create shipping labels and track shipments. May require after-hours and weekend work.

Provide on-site technical support to users: troubleshoot and resolve hardware, software, printer, and network issues; install/configure software and drivers; image/deploy systems; log and escalate tickets; support warehouse Android devices and assist across warehouse and office environments.