Top IT Support Specialist Jobs

The Senior IT Support Specialist resolves complex hardware, software, and network issues, manages IT resources, and provides exceptional support to users.

Provide onsite and remote IT support for Ubuntu, Windows, and Mac systems across engineering teams; troubleshoot and deploy systems; onboard users and coordinate hardware; develop and standardize solutions with tools like Ansible, Chef, Intune and JAMF; monitor service health; collaborate with IT teams; local travel within the San Francisco Bay Area; onsite up to five days/week.

Provide internal helpdesk support: triage and resolve tickets, maintain knowledgebase and documentation, provision Windows and macOS devices, troubleshoot hardware/software/network and AV (Zoom/Slack), support company events, assist IT projects, and research emerging technologies.

The IT Support Specialist provides frontline support for hardware, software, and network issues, improves IT processes, collaborates with teams, manages devices, and supports events to enhance employee experience.

Responsible for providing IT support, diagnosing hardware and network issues, developing solutions, and managing technical challenges impacting users both in-person and remotely.

The role involves providing IT support, troubleshooting technology issues, managing user accounts, and collaborating with stakeholders on IT initiatives.

Provide first-line IT support for 700+ employees: triage help desk tickets, troubleshoot Windows and macOS hardware/software, image and deploy devices, manage accounts in Active Directory/Azure AD, support basic Exchange/M365 tasks, maintain documentation, and assist with device onboarding via Autopilot/Intune.

Provide end-user IT support: triage tickets, troubleshoot Windows and macOS devices, peripherals, basic networking, VOIP and AV systems; manage user accounts/onboarding with Active Directory/Okta/Google Admin; deploy hardware via MDM, document solutions in ServiceNow, and collaborate with IT teams and vendors.

Provide local and remote IT support for ~400 users across multiple Americas sites. Configure, deploy, administer, and troubleshoot PCs, mobile devices, printers, scanners, IP cameras and related equipment. Manage site IT infrastructure, purchase consumables, coordinate external vendors, maintain inventory and documentation, and participate in regional/corporate IT projects while supporting digital transformation.

Serve as the escalation point for complex tickets and provide client-facing support (phone, remote, occasional onsite). Administer Microsoft 365 and Azure AD/Entra ID, troubleshoot networks and firewalls, document tickets in PSA/RMM, collaborate on escalations, perform root cause analysis, and participate in on-call rotation with frequent metro travel.

Provide Tier 1/2 IT support for mission systems in a secure environment, troubleshooting hardware/software, VTC (Teams/WebEx/Skype), remote desktop support, deploying COTS/GOTS applications, using enterprise ticketing tools, and delivering customer-focused solutions while adhering to security policies.

Provide first-line technical support to faculty, staff, students and administrators: troubleshoot hardware, software, network, authentication and A/V issues; respond via phone, email, or ticketing system; create and monitor work orders; escalate unresolved issues; maintain IT asset inventory and documentation; assist with account and license validation and perform scheduled IT operational tasks.

Provide Level 1–2 on‑site IT support for manufacturing operations, troubleshooting desktops, laptops, peripherals, network/wireless connectivity, and servers. Administer user accounts in Active Directory/Entra ID, coordinate vendors, support onboarding/offboarding, participate in IT projects, maintain documentation, and perform security investigations.

Provide on-site help desk support: respond to user inquiries, log and resolve hardware/software/network issues, install and update software, assist with account/password resets, maintain IT asset inventory, document solutions and knowledge base articles, mentor junior staff, and escalate complex problems. Must follow security policies and report incidents.

The IT Support Specialist will manage Microsoft systems, provide helpdesk support, handle hardware provisioning, and ensure security compliance.

Provide L1/L2 IT support for desktops, servers, networking, and peripherals; administer Windows Server, Active Directory, Microsoft 365, DNS/DHCP; support ERP (preferably SAP) and business-critical applications; manage endpoint security, patching, backups, and disaster recovery; support plant and remote-site IT operations, vendors, and assets; maintain documentation, SOPs, and drive infrastructure improvements to ensure 24x7 manufacturing uptime.

As an IT Support Specialist, you will provide technical support to end users, troubleshoot issues, assist with IT projects, and manage employee onboarding/offboarding activities.

Responsible for supporting internal employees by resolving technical issues, managing IT infrastructure, and ensuring endpoint compliance while enhancing IT operations for a remote workforce.

Provide first-line IT support for hardware, software, and networking across Windows and macOS. Troubleshoot issues, manage user accounts in Active Directory, perform updates and security checks, maintain IT equipment, document solutions, assist onboarding, and escalate complex incidents. Support includes executive-level assistance and use of ticketing and remote support tools.

Support complex IT issues for end-users, providing Tier 2 and Tier 3 support in a diverse Windows environment, including hardware and software troubleshooting for both Windows and Apple systems.

As an IT Support Specialist, you will monitor and maintain client systems, troubleshoot technical issues, provide support, and enhance security protocols.

The IT Support Specialist assists users with computer software and hardware problems, investigating issues, providing level 1 support, and facilitating system changes and upgrades.

The IT Support Specialist will provide L1/L2 support for IT endpoints, manage IT infrastructure, and automate processes while ensuring secure operations in a global setting.

Provide enterprise IT and OT support for endpoints, software, accounts, and manufacturing devices (SCADA/HMIs, label printers, barcode scanners). Troubleshoot, document, escalate tickets, maintain Windows/macOS/Linux/iOS/Android systems, support MES, manage AD/Group Policy/Microsoft Entra, and lead IT projects including moves and new technology rollouts.

The IT Support Specialist will establish the IT Help Desk, manage device lifecycle across multiple OS, and ensure effective IT operations support.