Top IT Support Specialist Jobs

Provides second-tier IT support for employee hardware, software, networking, and account issues. Troubleshoots and escalates tickets, supports onboarding and device provisioning, administers endpoint management tools, maintains inventory, installs equipment, documents procedures, and assists with IT projects and systems operations. The role also includes workstation assembly, equipment organization, occasional off-hours support, and mentoring junior team members.

Provides advanced remote and onsite IT support for client hardware, software, networks, servers, cloud platforms, security, backups, and communications systems. Troubleshoots complex issues, manages tickets, collaborates with vendors and internal teams, documents solutions, mentors junior staff, supports network cutovers and hardware refreshes, and participates in after-hours on-call rotations. The role requires regional travel, strong customer communication, and expertise in managed service provider environments.

Provide global hands-on and remote IT support across hardware, software, operating systems, mobile devices, identity systems, networks, endpoints, conference rooms, and workplace technology. Manage IT asset lifecycles, provisioning, access administration, endpoint configuration, patching, ticket resolution, and documentation. Support macOS, Windows, and iOS environments while delivering high-touch employee service and escalating complex issues to engineering teams.

Provide first-line technical support to employees, troubleshoot Windows and macOS systems, maintain computers and mobile devices, resolve ITSM incidents within SLA targets, manage onboarding and offboarding, perform hardware replacements and upgrades, and support multiple locations.

Provides Level 1 IT support to retail locations through ticket intake, troubleshooting, documentation, escalation, and basic access support. Assists with IT projects, hardware staging, device resets, network diagnostics, and deployments under supervision. Manages onsite inventory, asset records, equipment shipping, returns, and storage organization for iPads, firewalls, POS equipment, and peripherals. Requires strong organization, communication, procedural discipline, and basic Windows, iPadOS, Microsoft 365, networking, and retail hardware knowledge.

Provides entry-level onsite and hybrid IT support across hospitals and clinics. Installs and configures operating systems, supports networked devices and software, performs upgrades and patches, documents technical work, manages inventory, troubleshoots customer issues, follows security and regulatory requirements, and escalates problems when needed. Requires regional travel and collaboration with clinical and IT teams.

Provides desktop, hardware, software, network, secure communications, and asset management support at Naval Support Activity Crane. Installs and configures workstations, VoIP and video systems, patches systems, troubleshoots issues, supports accreditation and testing, manages equipment inventories, and trains military personnel. The role requires an active TS/SCI clearance, qualifying cybersecurity certification, infrastructure support experience, ticketing-system knowledge, and familiarity with SCCM.

Provide help desk, desktop support, hardware lifecycle management, application administration, and SaaS access support for headquarters and parks nationwide. Configure laptops, troubleshoot endpoint and network issues, manage accounts and permissions in Microsoft 365 and Entra ID, coordinate vendor escalations, maintain documentation, and participate in IT rollouts. The role requires independent queue management, strong communication, occasional after-hours support, and collaboration across a growing IT function.

Provide first- and second-line technical support to global users remotely and in person. Troubleshoot hardware, software, network, Windows, macOS, and business application issues; manage accounts, permissions, devices, onboarding, offboarding, and ticket queues. Document systems and solutions, escalate complex problems, and collaborate with IT engineers to improve support services and user experience.

Provide onsite and remote first-line IT support, troubleshoot hardware, software, operating systems, networking, peripherals, and user issues, and resolve or escalate service desk incidents within SLA requirements. Responsibilities include ticket documentation, software deployment, antivirus installation, preventative maintenance, operating system patching, and hands-on desktop support across client sites. The role also requires familiarity with Microsoft environments, diagnostic tools, ITIL processes, and healthcare workplace support.

Provides inbound customer support for window covering products through pre-sales and post-sales assistance. Responsibilities include answering product questions, entering sample, quote, new, repair, and remake orders, tracking shipments, troubleshooting issues using guides, and issuing credits. The role requires strong communication, customer relationship-building, analytical, multitasking, reliability, and basic computer skills.

Provides Tier 1 and basic Tier 2 technical support through phone, email, chat, and ticketing systems. Diagnoses hardware, software, account-access, network, and peripheral issues; installs and updates software; documents resolutions; maintains IT asset records; creates knowledge-base content; and escalates complex problems. Mentors junior staff and communicates clearly with users. This mission-essential, onsite role requires TS/SCI with polygraph, U.S. citizenship, CompTIA Security+ within three months, and may require holiday work.

Provides remote and on-site technical support for end-user hardware, software, accounts, devices, applications, and workplace technologies. Manages onboarding, offboarding, device deployment, access provisioning, ticket lifecycles, asset records, documentation, and escalations. Supports meeting-room technology, major incidents, planned changes, security procedures, and service improvements while maintaining service levels and clear user communication.

Provides first-line IT support across office and manufacturing environments. Responsibilities include configuring laptops and peripherals, troubleshooting Windows and Microsoft 365 applications, resolving account and connectivity issues, supporting SQL Server queries and reporting, documenting procedures, escalating complex issues, and improving IT processes. The role requires direct end-user support, occasional manufacturing-floor work, adherence to safety requirements, and flexibility during production or business-critical periods.

Provides technical support through phone, email, chat, ticketing, and remote channels. Troubleshoots Windows, IGEL, Microsoft 365, hardware, virtual desktop, access, and business application issues. Maintains incident ownership, documents resolutions, develops knowledge-base content, assists with onboarding and account administration, and uses PowerShell to improve operational efficiency. Participates in escalations, major incident response, rotating Saturday coverage, and occasional after-hours support.

Provides first-level technical support for hardware, software, and help desk issues in a 24x7 environment. Responsibilities include troubleshooting, ticket documentation, follow-up communication, escalation to Tier 2 support, procedure improvement, and maintaining responsive internal customer service. The role is fully onsite in Henderson, Nevada, with consistent weekend availability and variable overnight or evening shifts.

Provides onsite technical and end-user computing support to university faculty, staff, and students. Responsibilities include troubleshooting classroom, workstation, application, printing, and laboratory issues; creating and resolving help desk tickets; documenting solutions; escalating issues; preparing reports; advising on hardware purchases; coordinating with ITS teams and vendors; and maintaining strong user satisfaction and timely issue resolution.

Provides remote technical support and customer service through phone and chat queues. The specialist receives, prioritizes, documents, troubleshoots, and resolves computer-related issues, including software installation, while escalating complex problems to other IT departments. The role requires maintaining support metrics, documenting customer interactions, learning technical concepts, and working full-time evening and weekend shifts from a distraction-free home workspace.

Supports inside sales by researching IT solutions, preparing quotes, managing vendor registrations and pricing programs, processing orders, maintaining CRM and customer records, tracking deliveries, coordinating purchasing and accounting, and handling change orders and returns. The role also responds to customer inquiries, organizes meetings, monitors inventories, and provides basic product guidance while coordinating with vendors, clients, and internal teams.

Provides technical support for conference room technology, A/V systems, unified collaboration services, desktop computers, and endpoint devices. Configures and troubleshoots meeting technology, supports events on site, resolves hardware and software issues across Windows, Mac, and mobile platforms, documents solutions, and trains users. The role requires customer service, travel for events, and occasional evening or weekend work.

Provides technical support and maintains company IT infrastructure, including computers, software, networks, cloud platforms, virtualization, cybersecurity controls, backups, and system updates. Diagnoses and resolves hardware, software, network, and system issues; monitors performance and reliability; configures and deploys technology; maintains documentation; and supports IT projects and continuous improvement initiatives.

Provides Tier I end-user IT support, resolves help desk tickets, troubleshoots hardware, software, networking, and connectivity issues, and administers Active Directory and Group Policy. Supports endpoint security, network devices, servers, backups, disaster recovery, infrastructure maintenance, inventory, documentation, and facility badge access. Requires strong technical troubleshooting, communication, organization, and teamwork skills, plus an IT-related associate or bachelor’s degree and 2–4 years of progressive IT support experience.

Provides client-facing technical support through phone, email, and chat; troubleshoots software installation, configuration, performance, and usage issues; documents bugs, creates troubleshooting resources, performs software QA and data entry, manages client updates, and delivers on-site training at industry conferences.

Provides technical support and maintains company IT infrastructure, including computers, software, networks, virtualized environments, cloud services, system performance, backups, security measures, and updates. Diagnoses and resolves hardware, software, network, and system issues; documents technical work; supports IT projects; and recommends improvements to ensure reliable, secure, and efficient business operations.

Provides first-level technical support for hardware, software, Microsoft 365, business applications, networks, phones, printers, and end-user devices. Troubleshoots issues, manages accounts and access, documents tickets, supports deployments and equipment refreshes, educates employees on technology and cybersecurity, and escalates complex problems. The role also participates in on-call support, technology maintenance, and travel between credit union locations.