Top Technical Support Representative Jobs

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

Provide Tier 1 technical support, troubleshoot issues, and ensure customer satisfaction. Requires effective communication and basic programming knowledge.

The Technical Support Representative assists customers with Shift4shop-related issues through various communication channels, diagnosing problems and providing solutions. They must maintain service levels and keep up-to-date with system changes.

The Technical Support Representative will provide hardware and software support, including PC repair and troubleshooting at various locations, while offering 24x7 phone support.

Provide technical support for network and desktop systems, assist with installations and troubleshooting, while delivering customer service in a fast-paced environment.

Provide technical support for POS software and hardware, troubleshoot issues, maintain documentation, and communicate effectively with customers.

The Technical Support Rep II analyzes reported issues, provides troubleshooting for medical equipment, and supports customers with device-related problems, requiring excellent communication skills.

The Technical Support Representative provides product technical support and client service by collaborating with various functional areas, ensuring customer satisfaction through effective communication and troubleshooting.

The Technical Support Representative provides technical support for customers, resolving issues over phone/chat, assisting with product knowledge, and creating training materials, while handling multiple priorities.

Assist business customers with technical issues related to hosted PBX, VoIP, and telecommunications services through various communication channels, ensuring customer satisfaction and resolution of service problems.

The Technical Support Representative provides technical support and inside sales assistance for digital readout systems and encoders, managing customer inquiries, troubleshooting issues, and maintaining documentation while promoting customer relationships.

Provide technical support for customers implementing OPIS APIs and data products. Troubleshoot web/mobile and browser issues, API/SDK integrations, and network connectivity. Liaise with partners, escalate to product and development teams, maintain support documentation, notify stakeholders during incidents, and assist with on-call or regional coverage as needed.

The Technical Software & Support Representative provides customer support for Histology equipment by troubleshooting issues, managing workflows, and assisting internal teams while maintaining documentation in ServiceMax and Salesforce.

The Technical Support Representative I provides technical support for payment processing, ensuring client satisfaction through communication and effective problem resolution while handling various customer inquiries and maintaining system knowledge.

Provide technical support for Executive Aviation, manage technical queries, and resolve AOG events while ensuring safety and performance. Build customer relationships and lead internal improvement projects.

Provide technical assistance for Structural Engineering, CAD, and Business Management applications. Resolve software issues, maintain records, conduct training, and travel for customer support.

The Technical Client Support Representative I manages incoming technical requests via Zendesk, ensuring effective documentation and coordination for issue resolution within internal teams.

The role involves providing technical support to customers, troubleshooting hardware and software issues, and documenting interactions.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

Provide 3rd-level technical support and problem resolution for field and inside service teams, troubleshoot instrumentation, drive root-cause analysis and vendor coordination, develop training and technical documentation, support product launches, and minimize warranty/installation costs while improving customer satisfaction.

The Technical Support Representative assists in installing and troubleshooting software, analyzes log files, resolves customer issues, and maintains customer satisfaction through effective support and communication.

Provide technical support for the Vagaro web platform, troubleshoot customer issues, escalate problems, and assist in achieving support goals. Requires strong communication skills and experience in tech support environments.

The role involves providing inbound telephone, email, and chat support, resolving customer inquiries on hardware and software, maintaining documentation, and advocating for customer needs.

Provide inbound telephone, email, and chat support, assist customers with hardware and software inquiries, document interactions, and ensure customer satisfaction. Engage in continuous skill improvement and project work, all while being remote.