Top Technical Support Representative Jobs

Provides inbound phone support to residential customers, troubleshooting internet and voice technical issues, resolving basic billing inquiries, processing payments, and explaining Spectrum services. The role requires active listening, problem-solving, multitasking, professionalism, and the ability to work varied second-shift schedules, including weekends and holidays, in a 100% onsite call-center environment.

Provides inbound phone support for cable and video customers, troubleshooting technical issues, answering billing and account questions, updating subscriber information, navigating computer systems, and resolving service concerns. The role requires strong communication, multitasking, customer service, and problem-solving skills while working varied shifts in a 24/7 call-center environment.

Provides inbound phone support to residential customers, troubleshooting internet and voice service issues, handling basic billing inquiries and payments, resolving problems, and delivering professional customer service. Requires flexibility for nights, weekends, holidays, strong communication, English proficiency, computer skills, and the ability to manage high call volumes in a 24/7 call-center environment.

Provides inbound customer support for Spectrum Mobile services, resolving activation, billing, payment, account, order, and subscriber issues. Navigates phone and computer systems, maintains customer accounts, explains products and processes, and delivers a positive customer experience in a high-volume 24/7 call-center environment.

Provides inbound customer support for Spectrum Mobile services, resolving activation, billing, payment, account, order, rate, and subscriber issues. Maintains customer accounts using phone and computer systems, explains mobile products and processes, and delivers efficient customer experiences. Requires flexibility for nights, weekends, and holidays in a 24/7 call-center environment.

Provides inbound phone support for cable and video customers, troubleshooting technical issues, answering billing and account questions, updating subscriber information, and resolving service concerns. The role requires navigating computer systems, learning Spectrum products and processes, and delivering friendly, timely customer experiences in a 24/7 call-center environment.

Provides inbound phone support for cable and video customers, troubleshooting technical issues, resolving billing and account questions, updating subscriber information, and delivering friendly customer service. The role requires navigating computer systems, learning TV products and billing processes, multitasking in a fast-paced call-center environment, and working evenings, weekends, holidays, and varied schedules.

Provides inbound phone support to residential customers, troubleshooting internet and voice service issues, handling basic billing inquiries and payments, and resolving problems while delivering a professional customer experience. The role requires schedule flexibility for nights, weekends, and holidays, strong communication skills, multitasking, computer proficiency, and resilience in a high-volume call center.

Provides inbound phone support to residential customers, troubleshooting internet and voice issues, handling basic billing inquiries and payments, and resolving service problems. The role requires active listening, multitasking, professionalism, and the ability to work varied second-shift schedules, including weekends and holidays. Representatives use customer service and technical support skills to explain Spectrum services, address concerns, and deliver positive customer experiences.

Provides bilingual English/Spanish customer support for cable and video services through inbound calls. Responsibilities include troubleshooting technical issues, answering billing and account questions, updating customer information, resolving subscriber concerns, navigating computer systems, and delivering a positive customer experience. The role requires flexible availability for nights, weekends, and holidays in a 24/7 call-center environment.

Provide first-line support for users via Zendesk, respond within one business day, identify and escalate issues, analyze ticket trends, and collaborate with internal teams to resolve candidate/user needs for a volunteer civic tech platform.

Provides Tier 2 enterprise email, mobility, identity, and access support for a Department of Defense environment. Manages Entra ID, Active Directory, Microsoft 365 licensing, RBAC, MFA, conditional access, Intune-managed endpoints, remote access, and DD-2875/SAAR workflows. Supports compliance, Zero Trust standards, knowledge-base development, ServiceNow practices, and collaboration with identity, engineering, and other support teams. Guides mid-level analysts and works onsite in San Antonio.

Provides first-line bilingual English/Spanish technical support for enterprise software, SaaS solutions, printer drivers, and third-party applications through email, chat, and phone. Troubleshoots and resolves customer issues, escalates complex cases, documents tickets, contributes to knowledge-base content, researches product capabilities, and collaborates with Engineering, IT, QA, and Sales.

Provides first-point-of-contact support for escalated Tier 3 requests in a Global Cyber Center. Handles high-volume calls, chats, emails, and tickets; performs intake, triage, routing, escalation, follow-up, mailbox monitoring, shift logging, and activity reporting. Requires rotating 24/7 coverage, strong attention to detail, professionalism, and adherence to documented operational procedures while supporting military, civilian, and contractor customers.

Provides agency-wide technical support, deployment, configuration, maintenance, and troubleshooting for computers, mobile devices, printers, telephony systems, and software applications. Responds to help desk requests, manages tickets and knowledgebase documentation, escalates complex issues, supports device imaging and distribution, maintains equipment inventory, completes phone system changes, processes IT purchases, and provides status reporting and user assistance.

Provides technical and customer support through phone and email, monitors networks and system alerts, documents and manages trouble tickets, follows up on cases, processes payments, handles billing and invoicing, and communicates maintenance notifications. The role requires rotating shifts, on-site work, strong multitasking, clear communication, technical aptitude, and a customer-focused approach.

Provides onsite technical support for Radiometer customers, field service teams, and sales associates through phone, email, and electronic channels. Diagnoses, troubleshoots, repairs, and documents electro-mechanical equipment and software issues; configures equipment reporting, interfaces, and application connections; and resolves operational problems. The role requires technical documentation, customer communication, hardware and software troubleshooting, Microsoft Office proficiency, and the ability to perform physical tasks including lifting up to 40 pounds.

Provides omnichannel technical support to AECO customers through phone, email, and chat. Diagnoses and resolves software, installation, account entitlement, and product extension issues; explains technical concepts clearly; shares tutorials and workflows; documents cases; escalates critical incidents; and improves knowledge-base resources. The role is remote with occasional in-office meetings and minimal travel.

Provides remote technical support for hardware, software, networking, and connected devices. Troubleshoots customer issues, documents cases, processes part replacements, escalates complex problems, provides product guidance, tracks service-level performance, and identifies recurring issues. The role requires Microsoft OS, Active Directory, server, hardware, peripheral, networking, and security troubleshooting experience, with regulated documentation practices and hybrid onsite work in Skaneateles, New York.

Provides technical customer support for electronic components through phone, chat, and website assistance. Helps customers select semiconductor, electromechanical, interconnect, embedded, and optoelectronic products; troubleshoots circuit assemblies using schematics, test equipment, and basic circuit theory; supports customer service teams; attends supplier training and trade shows; and maintains professional communication and coverage.

The Technical Support Engineer provides technical support for property management solutions, troubleshooting issues, educating customers, and collaborating with teams for complex challenges.

Provides technical support for commercial and residential flooring projects. Inspects job sites, troubleshoots installation and performance issues, recommends corrective actions, prepares reports, supports sales and training activities, supervises test installations, and assists with product development. Requires extensive flooring installation expertise, strong communication and presentation skills, frequent travel, customer coordination, and the ability to perform physically demanding work.

Provides first-point-of-contact support for escalated Global Cyber Center requests in a 24/7 rotating shift environment. Handles calls, chats, emails, tickets, routing, triage, customer follow-up, mailbox monitoring, shift logs, and operational reporting. Requires accurate documentation, adherence to established workflows, professionalism with military and government customers, and the ability to obtain a Secret clearance before starting.

Provides technical support to customers by phone, live chat, and email for software and printer issues. Installs and troubleshoots safety label printing software, trains customers, creates templates, processes orders, documents support cases, and maintains technical expertise in company applications. The role requires strong communication, customer service, time management, attention to detail, and the ability to work independently and collaboratively.

Provides scientific and technical support for custom cell culture products, serving as the primary customer liaison from project initiation through delivery. Manages timelines, specifications, approvals, documentation, change controls, customer meetings, audits, training, and technical investigations. Analyzes support and project data to identify trends and improve customer satisfaction. Requires a bachelor's degree in a relevant field and at least two years of related project, technical, scientific, or customer support experience.