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Top Technical Support Representative Jobs
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Software
Provide technical support for the Vagaro web platform, troubleshoot customer issues, escalate problems, and assist in achieving support goals. Requires strong communication skills and experience in tech support environments.
Top Skills:
AndroidCrm ToolsHTMLiOSmacOSPcSaas ApplicationsXML
Information Technology
The Technical Support Representative will manage customer relationships, ensuring quality expectations are met, and facilitate internal communications and presentations.
Top Skills:
E-Commerce Technology
Information Technology
The role involves providing inbound telephone, email, and chat support, resolving customer inquiries on hardware and software, maintaining documentation, and advocating for customer needs.
Top Skills:
Computer ApplicationsTicketing System
Information Technology
Provide inbound telephone, email, and chat support, assist customers with hardware and software inquiries, document interactions, and ensure customer satisfaction. Engage in continuous skill improvement and project work, all while being remote.
Top Skills:
HardwareInternetSoftwareWireless Communications
Information Technology
Provide inbound telephone, email, and chat support to resolve customer inquiries related to hardware and software. Document interactions and advocate for customer satisfaction while improving skills through training.
Top Skills:
HardwareInternetSoftware
Information Technology
The Technical Support Representative provides customer support for technical issues via phone, email, and SMS, troubleshooting connectivity problems, and configuring equipment.
Top Skills:
Customer SupportInternetTechnical Support
Other
Responsible for installing and supporting desktop and laptop computers, troubleshooting issues, responding to support tickets, and maintaining system security and software compliance.
Top Skills:
Active DirectoryCisco Anyconnect VpnLandeskMcafee AntivirusMicrosoft Office SuiteMicrosoft Windows ClientMicrosoft Windows ServerWifi
Healthtech
Support software updates for automated medication dispensing systems in clinical settings, providing technical assistance and service coordination.
Top Skills:
Automated Medication Dispensing SystemElectromechanical SystemsElectronicsMechanicsNetworking
Healthtech
Provide technical support for an automated medication dispensing system, install software updates, and handle customer service inquiries in clinical settings.
Top Skills:
Automated Medication Dispensing SystemElectromechanical SystemsElectronicsHardwareMechanicsNetworkingSoftwareSoftware Patch
Healthtech
The role involves providing technical support for a medical device's software, responding to service requests, documenting processes, and maintaining vendor credentials while delivering exceptional customer service.
Top Skills:
HardwareNetworkingSoftware Updates
New
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Software
The role involves providing technical support for the Vagaro platform, troubleshooting issues, and assisting customers via various channels while meeting service level goals.
Top Skills:
Crm ToolsHTMLSaas ApplicationsXML
Healthtech
The Tier 2 Technical Support Representative will resolve customer technical issues, document interactions, and deliver high-quality support through calls, chats, and emails while maintaining thorough records in a CRM system.
Top Skills:
Hubspot CrmLinuxmacOSWindows
Industrial • Manufacturing
Provide technical support for KION products via phone, email, and in person. Troubleshoot and advise dealers. Occasional travel required.
Top Skills:
Diagnostic SoftwareMS Office
Beauty
The Technical Support Representative provides technical customer support, troubleshoots issues, manages cases, and ensures a positive customer experience, primarily through phone interactions.
Top Skills:
ExcelSmartsheet
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
Provide technical support to Axon customers via email and phone, troubleshooting hardware and software issues, and ensuring performance goals are met.
Top Skills:
Cloud-Based SolutionsMS OfficeMobile DevicesWindows Operating Systems
Software
The Junior Technical Support Representative will provide triage support for clients using Ninth Wave's platform, escalating technical issues as needed, and maintaining the knowledge base for common inquiries.
Top Skills:
APIsJIRANinth Wave PlatformSalesforce
Security
Provide advanced technical support for customers using Brady's printing and scanning products, managing inquiries and troubleshooting issues effectively.
Top Skills:
Badging SoftwareBarcode ScannersCRMId Card Printers
Software
Provide help desk and software support, troubleshoot issues across applications and infrastructure, configure systems, and maintain communication with customers.
Top Skills:
Crystal ReportsJSONMobile DevicesMs Azure HostingMs SqlMs Windows ServerOracle DatabasesPower BIPrintersSQLTabletsWeb ServersXML
Information Technology
Provide technical support to store and pharmacy employees for troubleshooting Point of Sale systems and hardware, ensuring customer satisfaction and timely resolution of issues.
Top Skills:
AccessExcelPoint Of Sale Systems
Information Technology • Software
The Technical Support Representative II at Verisign provides technical support to clients, resolves complex issues, and maintains effective customer relationships.
Top Skills:
DnsDnssecHTMLIpv6LinuxMS OfficeMicrosoft Windows OsNetworking ProtocolSalesforce CRMSmtpTcp
Information Technology • Software
The Technical Support Representative will provide hardware and software support, including PC repair and troubleshooting at various locations, while offering 24x7 phone support.
Top Skills:
Active DirectoryOffice SuiteService NowSystem Center Configuration Manager (Sccm)
Information Technology • Software
Provide technical support for network and desktop systems, assist with installations and troubleshooting, while delivering customer service in a fast-paced environment.
Top Skills:
Desktop SystemsNetwork Infrastructure
Software
Provide technical support for POS software and hardware, troubleshoot issues, maintain documentation, and communicate effectively with customers.
Top Skills:
FirewallsNetwork ProtocolsSQL ServerWindows Operating Systems
Top Companies Hiring Technical Support Representatives
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