Top Technical Support Representative Jobs

Provides remote technical customer support for water filtration products through phone, chat, and email. Diagnoses issues, guides customers through installation, maintenance, and troubleshooting, documents interactions, navigates multiple systems, and delivers accurate, empathetic service. Requires at least one year of customer service or technical support experience, strong communication and problem-solving skills, computer proficiency, and the ability to multitask. Water treatment, plumbing, mechanical product support, CRM, and bilingual experience are preferred.

Provides technical customer support for water filtration products through phone, chat, and email. Diagnoses issues, guides customers through installation, maintenance, and troubleshooting, documents interactions, navigates multiple systems and knowledge bases, and delivers accurate, empathetic service while meeting quality and productivity expectations.

Provides technical customer support for water filtration products through phone, chat, and email. Diagnoses issues, guides customers through installation, maintenance, and troubleshooting, documents interactions, navigates multiple systems, and delivers accurate, empathetic solutions while meeting quality and productivity standards.

Provides technical customer support for water filtration products through phone, chat, and email. Diagnoses issues, guides customers through installation, maintenance, and troubleshooting, documents interactions, navigates multiple systems, and delivers accurate resolutions while meeting quality and productivity goals. Requires strong communication, empathy, critical thinking, multitasking, and basic computer skills, with technical product knowledge and water filtration experience preferred.

Provides technical customer support for water filtration products through phone, chat, and email. Diagnoses issues, guides customers through installation, maintenance, and troubleshooting, documents interactions, and uses multiple systems and knowledge bases to resolve concerns. The role requires clear communication, empathy, critical thinking, multitasking, and the ability to maintain service quality in a fast-paced environment. It is fully remote within the United States, with scheduled shifts and occasional flexibility for coverage.

Provides technical customer support for water filtration products through phone, chat, and email. Diagnoses issues, guides customers through installation, maintenance, and troubleshooting steps, documents interactions, navigates multiple systems, and delivers accurate, empathetic service while meeting quality and productivity goals.

Provides technical product support and sales assistance to bicycle riders through phone and email. Manages consumer-direct orders, delivers accurate product information, meets channel KPIs, identifies information gaps, and provides feedback on SRAM products and website content. Requires strong bicycle mechanical knowledge, customer service and communication skills, professional writing, problem-solving ability, and proficiency with customer support and office software.

Provide technical product support and sales assistance to bicycle riders through phone and email. Manage consumer-direct orders, deliver accurate product information, meet channel KPIs, identify information gaps, and provide feedback on products and website content. The role requires strong customer service, communication, writing, problem-solving, bicycle mechanical knowledge, and the ability to work independently in a virtual team.

Provides technical product support and sales assistance to bicycle riders through phone and email. Responsibilities include answering product questions, managing direct-to-consumer orders, meeting channel KPIs, identifying information gaps, and sharing feedback on products and website content. Requires strong bicycle mechanical knowledge, customer service and communication skills, professional writing, problem-solving ability, and proficiency with relevant customer service and office software.

Provides technical product support and sales assistance to bicycle riders through phone and email. Responsibilities include answering product questions, managing direct-to-consumer orders, meeting channel KPIs, identifying information gaps, and providing feedback on products and website content. The role requires strong bicycle mechanical knowledge, customer service, communication, writing, problem-solving, and independent work skills.

Provides front-line technical and customer support for Siteworks light construction and electric equipment. Diagnoses mechanical, electrical, and electronic issues; assists dealers, distributors, rental partners, and internal teams; manages SAP orders and parts information; interprets schematics and technical documentation; escalates product issues; and supports returns, field activity, diagnostics, and continuous improvement. The role is primarily office-based with shop/lab interaction, occasional travel, hybrid work, and on-call support.

Provide phone-based technical support for Canon inkjet printer customers, troubleshooting routine and complex issues, researching solutions with software and network tools, documenting interactions, escalating cases, and assisting with website purchases. The role requires multitasking across computer programs, strong communication, customer service skills, PC operating-system knowledge, and reliable remote-work capabilities.

Provides first-line technical support for ViaPath products by answering customer calls, troubleshooting software and hardware, documenting tickets, escalating unresolved issues, supporting installations and upgrades, and testing equipment and platforms. The role requires strong communication, research, documentation, multitasking, and customer service skills. Candidates must work Tuesday through Saturday, participate in rotating on-call coverage after training, and handle technical support, data entry, and inmate requests as needed.

Provide phone, ticket, and email support for QuoteWerks users and leads. Diagnose software questions and issues, maintain product and integration knowledge, and perform quality assurance and compatibility testing for updates. Over time, support technicians may conduct implementations, professional services, and customer training. The role requires responsive customer service, technical problem-solving, adaptability, and collaboration in an onsite Orlando office environment.

Provides Tier 1 technical support for enterprise customers through inbound calls, emails, and support cases. Troubleshoots GPS products, documents interactions in Salesforce, manages multiple cases, meets service-level agreements, follows knowledge-base procedures, creates technical notes, and escalates complex issues. Requires strong communication, problem-solving, multitasking, customer service, and technical skills in a fast-paced support environment with flexible scheduling.

Handles customer technical support through phone, email, chat, and trouble-ticket systems. Monitors ticket queues, prioritizes issues, provides timely responses, coordinates callbacks, resolves or escalates tickets, and follows departmental procedures. Requires strong communication skills, knowledge of operating systems, Microsoft Office, email, and database applications, plus an MCP certification or equivalent technical support experience.

Provides Tier 2 technical support for JOMIS Health Care Delivery mobile and web applications across enterprise, deployed, disconnected, and tactical environments. Responsibilities include advanced troubleshooting, deployments, system integrations, monitoring, mobile device management, documentation, change management, user guidance, and DoD cybersecurity compliance. The role collaborates with engineering, product, cybersecurity, and hosting teams to maintain application readiness, reliability, security, and operational performance.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

Provides technical customer support for API-based SaaS products, troubleshooting product and configuration issues, diagnosing problems, and explaining complex technical concepts. The role requires applying JavaScript knowledge, communicating clearly across written and verbal channels, collaborating with teammates, and continuously learning product functionality. The position is full-time, in-office, Monday through Friday, with a schedule between 7 a.m. and 5 p.m.

Provides Tier 1 technical support through phone, email, and chat. Troubleshoots hardware, software, wireless communications, account management, installations, billing, upgrades, and online orders. Documents customer interactions, resolves issues, researches escalations, follows up on open tickets, educates customers, and contributes to project initiatives while maintaining high customer satisfaction and quality standards.

Provide Tier 1 technical support through inbound phone, email, and chat channels. Troubleshoot hardware, software, wireless communications, account management, billing, upgrades, online orders, and related issues. Document interactions, resolve and follow up on open tickets, educate customers, and escalate complex problems to second-level support. Participate in training, skill development, and short- and long-term project initiatives while maintaining high customer satisfaction and service quality.

Provide timely technical and non-technical customer support by phone, email, social media, and web-based tools. Diagnose and resolve issues, escalate complex problems, support internal application users, meet service metrics, participate in product testing, become a subject matter expert in survey tools, and join an approximately quarterly on-call rotation.

Supervise and coach Technical Support Representatives, monitor service and performance metrics, conduct reviews, resolve escalated customer issues, support scheduling and staffing, identify training needs, and drive process improvements. The role partners with Operations, HR, Training, and Quality teams to ensure policy compliance, customer satisfaction, service levels, and achievement of business objectives.

Provides first-line technical support for EBSCO software and solutions through phone and email. Diagnoses issues, identifies root causes, troubleshoots product problems, explains features and configurations, supports upgrades, researches solutions, and communicates action plans. Collaborates with internal teams to prioritize and resolve customer issues while maintaining strong customer satisfaction.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.