Top Technical Support Representative Jobs

The Technical Support Representative is responsible for maintaining and troubleshooting Windows Server environments, ensuring system health and uptime. Duties include monitoring systems, handling customer support tickets, managing databases, and implementing security compliance. The role also involves using Azure Pipelines, performing after-hours support, and communicating effectively with both internal teams and customers.

As a Technical Support Representative, you'll provide technical support to church/non-profit partners and their end-users. Responsibilities include responding to inquiries via various support channels, tracking issues, contributing to knowledge bases, and assisting through the customer journey while ensuring timely follow-ups and reports.

As a PCI Technical Support Representative, you will assist customers with the PCI assessment questionnaire, provide customer inquiries resolution via phone, chat, or email, and ensure quality service while documenting customer details. You'll also need to be bilingual in German for verbal and written support.

The Technical Support Representative assists customers by troubleshooting Verifone products, software, and services via phone, chat, and email. Responsibilities include diagnosing customer issues, supporting team members, entering data into the support database, and improving customer relations.

As a Technical Support Representative at Ooma, you will troubleshoot Tier 1 IP Telephony issues, provide outstanding customer service, assist customers in using our platform, and educate them on products while working closely with team members for escalations as necessary. You may also be required to be on-call during evenings and weekends.