Top Technical Support Representative Jobs

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

Provide first-line technical support via phone, email, chat, and ticketing systems; diagnose and resolve hardware, software, networking, and account issues; escalate complex problems, document interactions, maintain KB articles, and collaborate with engineering and QA to improve product performance.

Provide phone, email, and remote support for OpenEye video security products (DVRs, cameras, switches, routers). Troubleshoot hardware, software, and network issues; create knowledge-base articles; deliver professional customer service; learn new technologies and take on expanded responsibilities.

Provide on-site technical support for desktops, laptops, printers, scanners and Android devices. Install/configure OS, drivers, imaging, and utilities. Troubleshoot software, hardware, and networking (TCP/IP, DNS, DHCP, VPN, Wi‑Fi). Log tickets, escalate issues, perform printer maintenance in warehouse, and document resolutions. Temp contract with potential temp-to-perm.

Provide customer support and technical issue resolution via phone, email or SMS. Configure customer equipment/software for Internet connectivity, troubleshoot connectivity, email, and web hosting issues, resolve staff-generated tickets, collaborate with coworkers, and deliver high-quality customer service.

The Technical Support Representative communicates with customers to resolve technical issues, conduct training for call center agents, and optimize service processes.

Assist business customers with technical issues related to hosted PBX, VoIP, and telecommunications services through various communication channels, ensuring customer satisfaction and resolution of service problems.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

The Technical Sales Support Representative will act as a technical expert, support lead conversions, develop sales materials, and manage customer issues, requiring travel for installations.

Provide remote troubleshooting and technical guidance for hardware, software, network, and connected medical devices. Document and track cases, execute customer requests (parts/case creation), escalate to internal teams as needed, and identify recurring issues to support product and process improvements while meeting KPIs and compliant documentation standards.

Provide phone and email technical support for OpenEye video security products (DVRs, cameras, switches, routers), troubleshoot hardware/software/network issues, create knowledge base articles, and assist customers via remote tools. Work onsite on overnight shifts and grow into expanded technical responsibilities.

Provide entry-level technical support for enterprise systems: troubleshoot issues, respond to service requests, support Microsoft Dynamics 365, diagnose connectivity and data problems, assist with equipment configuration and asset management, test features, document updates, automate tasks, and deliver customer service while working alongside system engineers and business partners in a professional office environment.

Provide frontline technical assistance for fiber voice and data services: troubleshoot network issues, provision services, process orders, schedule installs, monitor performance using tools like Calix Cloud, document tickets, and escalate complex problems while coordinating with engineering and customer service teams.

Provide frontline technical support for fiber internet and voice services: troubleshoot network issues, provision services, process orders, schedule installations, monitor network performance using tools like Calix Cloud, work tickets, and coordinate escalations with engineering.

Provide phone/email/chat technical support for GPS tracking devices and telematics software: diagnose hardware/software issues, document tickets, prioritize fleet incidents, escalate to engineering, and communicate clear updates to customers.

Provide advanced, external B2B technical support for barcode scanners, card and thermal printers, ID badging software, firmware, and SQL database integrations. Manage customer cases through CRM and telephony, coordinate RMAs and logistics, and lead technical calls with customer IT to resolve connectivity and integration issues. Mentor junior team members and stay current on product updates.

Provide first-line technical support for Axon hardware and software via phone and email. Troubleshoot networking, installation, registration, device returns, and cloud/mobile issues. Build product expertise, assist customers with empathy, report bugs and trends, and suggest process improvements while meeting quality and performance goals.

Provide deep technical product knowledge and demonstrations, respond to RFPs/RFIs and security questionnaires, build proofs of concept and sales enablement materials, run webinars and trainings, collaborate cross-functionally to solve customer problems and drive sales. Writing and public-speaking intensive; frequent client-facing demos and up to ~25-30% travel.

Provide customer-facing technical support for payment devices, gateways, network and software integrations via phone, email, chat, and remote tools. Troubleshoot, configure, deploy payment solutions, document resolutions, escalate trends to Product/Development, and assist with provisioning and support cases.

Provide technical support to sales and lab teams for plant implementations, training, troubleshooting, color matching, and product performance. Maintain documentation and SOPs, communicate formula adjustments to the lab, assist account management, and ensure product stability and application standards are met.

Provide technical support to sales and lab for plant implementations, training, troubleshooting, color matching, documentation, and account maintenance. Ensure SOPs, communicate formula adjustments, analyze issues, and support product performance and application standards.

Provide technical support and training for SEL power systems relaying products. Diagnose hardware and software issues, guide customers through resolutions, log cases in CRM, escalate to application engineers when needed, and occasionally travel for customer trainings and seminars.

Provide on-site bilingual (English/Spanish) technical support and sales in a call center: troubleshoot devices and OSes, use call center software, meet sales targets, escalate when needed, complete training, and participate in PPX incentive program.

Provide inbound and outbound technical support and sales for consumer electronics (phones, tablets, laptops, smart TVs, gaming consoles). Resolve device and software issues via phone, chat, and email using knowledge-base tools, meet quality and performance targets, assist with handset protection and digital product inquiries, and contribute to team knowledge and sales goals.