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Top Technical Support Representative Jobs
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Aerospace • Artificial Intelligence • Computer Vision • Software • Analytics • Defense • Big Data Analytics
The Technical Customer Support Representative provides support to customers, processes orders, defines requirements, and assists with technical issues while ensuring service excellence.
Top Skills:
ArcproEsri ArcgisGis ApplicationsMicrosoft Office SuiteWindowsQgis
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Engineer will provide troubleshooting and support for Rave's SaaS products, manage support tickets, and conduct training while ensuring customer satisfaction.
Top Skills:
APIsDhcpDnsHTMLMySQLOracleSaaSSftpSQL ServerSsoTcp/IpXMLZendesk
Industrial • Manufacturing
Provide technical support for KION products via phone, email, and in person. Troubleshoot and advise dealers. Occasional travel required.
Top Skills:
Diagnostic SoftwareMS Office
Software
Provide technical support for POS software and hardware using phone and email, troubleshoot issues, and maintain documentation.
Top Skills:
FirewallNetwork ProtocolsPc HardwareSQL ServerSwitchesWindows Operating Systems
Cloud • Information Technology • Mobile
Act as the Tier II technical point of contact for dealers, providing advanced troubleshooting for access control hardware and software issues in a call-center environment.
Top Skills:
Cloud-Based TechnologiesIotJIRASaaSSalesforceTcp/Ip
Logistics • Software • Consulting
Provide technical support to clients, troubleshoot issues, and resolve customer queries via various communication channels. Document interactions and ensure high-quality service.
Top Skills:
Client/Server ConfigurationsComputer SoftwareDnsHardwareLanMac ParallelMs SqlRemote Desktop SolutionsTcp/IpWindows
Cloud • Information Technology • Mobile
The Technical Support Representative assists dealers with hardware-related issues, provides troubleshooting support via calls, emails, and chat, and documents interactions using Salesforce and Jira.
Top Skills:
Api KnowledgeIot TechnologiesJIRASalesforceTcp/Ip
eCommerce • Fintech • Payments
The Technical Support Representative Level 2 is responsible for providing advanced troubleshooting, assisting with escalated support issues, training team members, and maintaining technical documentation for NEXTEP products.
Top Skills:
Nextep Software
Information Technology • Software
The Technical Support Representative will assist customers with troubleshooting voice technology issues, updating support tickets, and providing exceptional service.
Top Skills:
Ticketing SoftwareVoip,Sip,Lan,Wan,Troubleshooting Tools,Helpdesk
Information Technology • Software
Provide technical support to customers and partners for voice technology solutions, troubleshoot issues, document tickets, and ensure a positive customer experience.
Top Skills:
Helpdesk SoftwareLanSipTroubleshooting ToolsVoipWan
New
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The Customer Service Technical Support Representative provides technical assistance for Cricut products and services, ensuring high-quality customer interactions and support for hardware and software issues.
Top Skills:
AndroidiOSmacOSWindows
Healthtech • Software
The Technical Support Representative provides tier I support for ZOLL products, handling inquiries, following up with customers, and assisting with documentation and shipping.
Top Skills:
MS Office
eCommerce • Fintech • Payments
The Technical Support Representative is responsible for providing remote and on-site support, diagnosing issues, training customers, and improving documentation related to the Genius Foodservice solution.
Top Skills:
Configuration SoftwarePayment TechnologyPos Systems
Healthtech
The Tier 2 Technical Support Representative will resolve customer technical issues, document interactions, and deliver high-quality support through calls, chats, and emails while maintaining thorough records in a CRM system.
Top Skills:
Hubspot CrmLinuxmacOSWindows
eCommerce • Fintech • Payments
Provide front-line support for Genius Back Office, troubleshoot software issues, and assist with installations. Ensure high-quality customer interactions and document case activities.
Top Skills:
Google WorkspaceJIRAMS OfficeSalesforce
Software
The Junior Technical Support Representative will provide triage support for clients using Ninth Wave's platform, escalating technical issues as needed, and maintaining the knowledge base for common inquiries.
Top Skills:
APIsJIRANinth Wave PlatformSalesforce
Consumer Web • Information Technology
Provide technical support for customers, diagnose hardware/software issues, coordinate repairs, collaborate with engineering and sales teams.
Top Skills:
Hardware DiagnosticsSoftware Troubleshooting
Digital Media • News + Entertainment
Technical Support Representatives handle customer interactions through calls, chats, and emails, providing support and troubleshooting various issues related to PenTeleData's products and services.
Top Skills:
Internet TerminologyMacintoshNetworkingSoftwareWindows
Biotech
Provide 3rd level technical support, resolve field service issues, develop training content, and support product development while maintaining technical documentation and service updates.
Top Skills:
Analytical SolutionsData Handling SystemsLiquid Chromatography
Software
Provide support for Vagaro's web platform, troubleshoot customer issues, and assist with technical escalations while ensuring service level goals are met.
Top Skills:
Crm ToolsHTMLSaaSXMLZendesk
Mobile
Provide world-class technical support and training, troubleshoot software issues, and improve customer experience through effective communication and collaboration.
Top Skills:
JobnimbusQuickbooks
Manufacturing
The Technical Support Representative II manages service desk requests related to Storeroom operations, performing troubleshooting, data corrections, and maintaining documentation to improve efficiency.
Top Skills:
Infor Sx.EExcelMicrosoft PowerpointMicrosoft Word
Software
Assist business customers with technical issues related to hosted PBX, VoIP, and telecommunications services through various communication channels, ensuring customer satisfaction and resolution of service problems.
Top Skills:
Cloud ComputingCRMUnified CommunicationsVoip
Top Companies Hiring Technical Support Representatives
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