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Top Technical Support Representative Jobs

11 Days AgoSaved
Remote
United States
19-21 Hourly
Junior
19-21 Hourly
Junior
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills: CSSEcommerce PlatformsHTMLJavaScriptJquery
Reposted 12 Days AgoSaved
In-Office
Westminster, CO, USA
18-30 Hourly
Junior
18-30 Hourly
Junior
Aerospace • Artificial Intelligence • Computer Vision • Software • Analytics • Defense • Big Data Analytics
The Technical Customer Support Representative provides support to customers, processes orders, defines requirements, and assists with technical issues while ensuring service excellence.
Top Skills: ArcproEsri ArcgisGis ApplicationsMicrosoft Office SuiteWindowsQgis
16 Days AgoSaved
Remote or Hybrid
Texas, USA
45K-75K Annually
Senior level
45K-75K Annually
Senior level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Engineer will provide troubleshooting and support for Rave's SaaS products, manage support tickets, and conduct training while ensuring customer satisfaction.
Top Skills: APIsDhcpDnsHTMLMySQLOracleSaaSSftpSQL ServerSsoTcp/IpXMLZendesk
Reposted 21 Days AgoSaved
Remote or Hybrid
5 Locations
19-19 Hourly
Entry level
19-19 Hourly
Entry level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills: Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Reposted 22 Hours AgoSaved
In-Office
Grand Rapids, MI, USA
Entry level
Entry level
Information Technology • Software
Provide technical support to customers and partners for voice technology solutions, troubleshoot issues, document tickets, and ensure a positive customer experience.
Top Skills: Helpdesk SoftwareLanSipTroubleshooting ToolsVoipWan
Reposted 3 Days AgoSaved
In-Office
South Jordan, UT, USA
Junior
Junior
Other
The Customer Service Technical Support Representative provides technical assistance for Cricut products and services, ensuring high-quality customer interactions and support for hardware and software issues.
Top Skills: AndroidiOSmacOSWindows
4 Days AgoSaved
In-Office
Chelmsford, MA, USA
28-29 Hourly
Mid level
28-29 Hourly
Mid level
Healthtech • Software
The Technical Support Representative provides tier I support for ZOLL products, handling inquiries, following up with customers, and assisting with documentation and shipping.
Top Skills: MS Office
Reposted 6 Days AgoSaved
In-Office
Troy, MI, USA
Mid level
Mid level
eCommerce • Fintech • Payments
The Technical Support Representative is responsible for providing remote and on-site support, diagnosing issues, training customers, and improving documentation related to the Genius Foodservice solution.
Top Skills: Configuration SoftwarePayment TechnologyPos Systems
8 Days AgoSaved
In-Office or Remote
Cary, NC, USA
56K-58K Annually
Junior
56K-58K Annually
Junior
Healthtech
The Tier 2 Technical Support Representative will resolve customer technical issues, document interactions, and deliver high-quality support through calls, chats, and emails while maintaining thorough records in a CRM system.
Top Skills: Hubspot CrmLinuxmacOSWindows
Reposted 9 Days AgoSaved
In-Office
Summerville, SC, USA
Senior level
Senior level
Industrial • Manufacturing
Provide technical support for KION products via phone, email, and in person. Troubleshoot and advise dealers. Occasional travel required.
Top Skills: Diagnostic SoftwareMS Office
10 Days AgoSaved
In-Office
Atlanta, GA, USA
Entry level
Entry level
eCommerce • Fintech • Payments
Provide front-line support for Genius Back Office, troubleshoot software issues, and assist with installations. Ensure high-quality customer interactions and document case activities.
Top Skills: Google WorkspaceJIRAMS OfficeSalesforce
10 Days AgoSaved
In-Office
Bethesda, MD, USA
24-27 Hourly
Mid level
24-27 Hourly
Mid level
Cloud • Information Technology • Mobile
The Technical Support Representative assists dealers with hardware-related issues, provides troubleshooting support via calls, emails, and chat, and documents interactions using Salesforce and Jira.
Top Skills: Api KnowledgeIot TechnologiesJIRASalesforceTcp/Ip
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11 Days AgoSaved
In-Office
New York, NY, USA
Junior
Junior
Software
The Junior Technical Support Representative will provide triage support for clients using Ninth Wave's platform, escalating technical issues as needed, and maintaining the knowledge base for common inquiries.
Top Skills: APIsJIRANinth Wave PlatformSalesforce
11 Days AgoSaved
In-Office
Acton, MA, USA
Junior
Junior
Consumer Web • Information Technology
Provide technical support for customers, diagnose hardware/software issues, coordinate repairs, collaborate with engineering and sales teams.
Top Skills: Hardware DiagnosticsSoftware Troubleshooting
12 Days AgoSaved
In-Office
Palmerton, PA, USA
Entry level
Entry level
Digital Media • News + Entertainment
Technical Support Representatives handle customer interactions through calls, chats, and emails, providing support and troubleshooting various issues related to PenTeleData's products and services.
Top Skills: Internet TerminologyMacintoshNetworkingSoftwareWindows
13 Days AgoSaved
In-Office or Remote
2 Locations
82K-100K Annually
Mid level
82K-100K Annually
Mid level
Biotech
Provide 3rd level technical support, resolve field service issues, develop training content, and support product development while maintaining technical documentation and service updates.
Top Skills: Analytical SolutionsData Handling SystemsLiquid Chromatography
Reposted 13 Days AgoSaved
In-Office
Pleasanton, CA, USA
Junior
Junior
Software
Provide support for Vagaro's web platform, troubleshoot customer issues, and assist with technical escalations while ensuring service level goals are met.
Top Skills: Crm ToolsHTMLSaaSXMLZendesk
Reposted 13 Days AgoSaved
Remote
United States
35K-60K Annually
Junior
35K-60K Annually
Junior
Information Technology • Marketing Tech • Social Media
As a Technical Support & Sales Representative, you'll provide customer support, troubleshoot products, and meet sales targets while ensuring exceptional customer experiences.
Top Skills: CRMEthernetInternet TechnologySmartphone
16 Days AgoSaved
In-Office
Belmont, NC, USA
Entry level
Entry level
Manufacturing
The Technical Support Representative II manages service desk requests related to Storeroom operations, performing troubleshooting, data corrections, and maintaining documentation to improve efficiency.
Top Skills: Infor Sx.EExcelMicrosoft PowerpointMicrosoft Word
17 Days AgoSaved
In-Office
San Jose, CA, USA
Junior
Junior
Software
Assist business customers with technical issues related to hosted PBX, VoIP, and telecommunications services through various communication channels, ensuring customer satisfaction and resolution of service problems.
Top Skills: Cloud ComputingCRMUnified CommunicationsVoip
Reposted 17 Days AgoSaved
Remote
USA
60K-100K Annually
Senior level
60K-100K Annually
Senior level
Artificial Intelligence • Hardware • Robotics • Software
The Technical Support Representative will provide B2B customer support for Skydio's UAS products, troubleshoot issues, and enhance customer experience through effective communication and knowledge sharing.
Top Skills: Cloud TechnologyCRMDronesIotSalesforce Service CloudUasZendesk
Reposted 19 Days AgoSaved
In-Office
Tulsa, OK, USA
Mid level
Mid level
Hardware • Information Technology • Internet of Things
The Technical Support Representative provides customer support, troubleshoots technical issues, manages service requests, and coordinates with engineers to restore services.
Top Skills: CalixCambienCiscoFirewallsJuniperLteRoutersSwitchesWi-FiWireless Radios
25 Days AgoSaved
In-Office
Herndon, VA, USA
Junior
Junior
Information Technology • Software
The Technical Support Representative will assist customers with troubleshooting voice technology issues, updating support tickets, and providing exceptional service.
Top Skills: Ticketing SoftwareVoip,Sip,Lan,Wan,Troubleshooting Tools,Helpdesk
Reposted 6 Days AgoSaved
In-Office
New York, NY, USA
Junior
Junior
Cloud • Healthtech • Software
As a Support Specialist, you will troubleshoot technical issues, assist clients via phone, document product issues, and improve customer experience.
Top Skills: DicomHl7PacsSaaSZendesk
Reposted 11 Days AgoSaved
In-Office
Austin, TX, USA
Junior
Junior
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
As an Associate Engineer in Tech Support at Nagarro, you will assist in solving technical challenges and work with advanced technologies in a dynamic team environment.
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