Top Technical Support Representative Jobs

The Technical Support Representative manages inbound customer calls, providing technical support for hardware and software issues, and escalating problems as necessary. Responsibilities include report development and training, as well as maintaining IT systems and ensuring high-level customer service.

The Diagnostic Technical Support Representative assists users and partners with animal health diagnostic products, providing technical support for troubleshooting, operations training, and product performance inquiries. This role involves collaborating with various departments, handling escalations, documenting calls in a management system, and participating in special projects.

As a Technical Support Specialist, you will handle support requests through multiple channels, educate clients on product use, document technical issues, and assist in product enhancements, all while contributing to customer satisfaction and team KPIs.

The Customer Support Technician provides technical support and oversight in the Motorola Network Operation Center, ensuring fast response and resolution of network incidents. Responsibilities include monitoring infrastructure, documenting incidents, maintaining high service levels, and supporting customer relationships.

The Technical Support Representative I will provide phone support for eCommerce software, document and resolve technical issues, and educate clients on best practices related to website performance and compliance. The role involves diagnosing problems related to hosting technologies and offering excellent customer service.

As a Technical Support Representative, you will provide support for Vagaro's web platform and associated hardware, troubleshoot customer issues, replicate problems for escalation, and draft support resources. You'll also assist in achieving team KPIs and become a subject matter expert on Vagaro products.

Provide post-sales technical support for Palo Alto Networks products, manage cases from ticketing to resolution, conduct troubleshooting, provide configurations, and assist customers with best practices. Collaborate with internal teams and participate in on-call rotations as needed.

As a Technical Support Specialist at Robin, you will be the first point of contact for customers facing technical issues, provide solutions and guidance, and act as a resource for internal teams. The role requires strong communication skills, collaborative attitude, and the ability to manage your time effectively while solving customer problems.

As a Technical Support Expert, you will provide Level 3 support for Nexthink's software solutions, troubleshoot issues, manage Jira tickets, and collaborate with engineering teams. You will focus on timely resolution of support tickets, ensure optimum performance, and advocate for customer issues.

As a Technical Support Specialist at Yext, you will provide comprehensive post-implementation support to diverse enterprise clients, troubleshoot technical issues, ensure adherence to service level agreements, and contribute to product improvements. You'll become a subject matter expert, mentor junior team members, and work cross-functionally to enhance client experiences and operational efficiency.

The Diagnostic Technical Support Representative provides technical assistance and problem resolution for veterinary clinics and laboratory settings regarding animal health diagnostic products. Responsibilities include handling requests, assisting with product performance inquiries, escalating issues, managing product returns, and participating in special projects.

The Technical Support Specialist is the first line of support for customers, addressing product inquiries and troubleshooting issues via various communication methods. Responsibilities include documenting interactions, resolving technical issues, escalating complex problems, and maintaining knowledge of the product suite.

The Technical Support Representative is responsible for maintaining and troubleshooting Windows Server environments, ensuring system health and uptime. Duties include monitoring systems, handling customer support tickets, managing databases, and implementing security compliance. The role also involves using Azure Pipelines, performing after-hours support, and communicating effectively with both internal teams and customers.

As a Technical Support Representative at GoNetspeed, you will provide Level I and some Level II technical assistance for Wi-Fi, PON Networks, Internet, and VoIP. Your duties include troubleshooting issues, documenting calls, and providing customer support. You will work in a fast-paced environment, handle escalations, and monitor service systems, striving for exceptional customer service.

The Technical Support Representative provides technical assistance for complex Structural Engineering, CAD, and Business Management applications. Responsibilities include resolving customer issues, maintaining records, developing training materials, troubleshooting at customer sites, and collaborating with technical and development teams.

As a Technical Support Representative, you will assist customers with the Rain system, providing training and troubleshooting support. You will ensure customer satisfaction by effectively communicating and resolving issues while maintaining Rain's company values. Opportunities for advancement within the company are available as you grow your skills.

The Associate Technical Support Specialist will provide customer support for Intercom's AI-driven customer service platform. Responsibilities include communicating with customers, troubleshooting issues, educating users, and working with product teams to enhance user experience. Emphasis is on problem-solving and customer satisfaction.