Top Technical Support Representative Jobs

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

The Technical Support Representative will provide hardware and software support, including PC repair and troubleshooting at various locations, while offering 24x7 phone support.

Provide technical support for network and desktop systems, assist with installations and troubleshooting, while delivering customer service in a fast-paced environment.

Provide remote troubleshooting and technical guidance for hardware, software, network, and connected medical devices. Document and track cases, execute customer requests (parts/case creation), escalate to internal teams as needed, and identify recurring issues to support product and process improvements while meeting KPIs and compliant documentation standards.

Provide remote technical troubleshooting and guidance for hardware, software, network, and connected medical devices; document cases, execute customer requests, escalate to engineering/R&D, track KPIs, and identify recurring issues to improve products and processes.

Provide remote and on-site technical support for automated medication dispensing systems: install software patches, troubleshoot hardware/software/networking, document service actions, escalate complex issues, obtain vendor and hospital credentialing, and perform physical tasks up to 70 lbs. Part-time, as-needed schedule with potential travel to customer sites.

Provide phone, email, and remote support for OpenEye video security products (DVRs, cameras, switches, routers). Troubleshoot hardware, software, and network communications, create knowledge base articles, and deliver friendly, professional customer service in an onsite Liberty Lake, WA role.

Provide phone and email technical support for OpenEye video security products (DVRs, cameras, switches, routers), troubleshoot hardware/software/network issues, assist customers via remote tools, create knowledge base articles, and collaborate with the team at the Liberty Lake, WA headquarters.

The Technical Support Representative provides frontline support, resolving client inquiries through phone, chat, and case channels, and ensuring documentation and follow-through on cases.

The Technical Support Representative processes warranty claims, provides technical troubleshooting, supports product knowledge, and assists customers and dealers through various channels.

Provide front-line technical support for Vagaro's web platform and hardware via phone, chat, and email. Troubleshoot, document, escalate issues, meet SLAs/KPIs, create support content, and assist with technical escalations and retention efforts.

Assist clients with account questions, provide technical support, document interactions, and collaborate within an office team in a structured environment.

The Technical Support Representative provides front-line customer support, troubleshooting issues, and assisting in the integration of web products while delivering technical training and guidance.

The Technical Support Representative provides initial technical support via various communication channels, managing customer inquiries, troubleshooting, and educating customers.

Provide Tier I technical support for Welch Allyn medical devices: troubleshoot hardware and network connectivity, guide customers via phone/email, document cases in SAP or similar systems, analyze recurring issues, escalate complex problems, and collaborate with internal teams to ensure reliable device performance and high-quality customer service.

Assist business customers with technical issues related to hosted PBX, VoIP, and telecommunications services through various communication channels, ensuring customer satisfaction and resolution of service problems.

The Technical Support & Sales Rep provides technical support and sells products to customers through inbound calls, troubleshooting issues, and promoting sales strategies while achieving performance metrics.

The Technical Support Representative engages with customers across digital channels, managing inquiries through social media, emails, and review platforms while ensuring high-quality service and collaboration with internal teams to enhance customer experience.

The Technical Sales Support Representative will act as a technical expert, support lead conversions, develop sales materials, and manage customer issues, requiring travel for installations.

The Technical Support Representative provides Tier I and II support for ZOLL medical products, assisting customers through troubleshooting, documentation, and collaboration with product teams, while also mentoring junior staff.

The role involves providing technical support to customers, troubleshooting hardware and software issues, and documenting interactions.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

Provide inbound telephone, email, and chat support for customer inquiries related to software, hardware, and account management while focusing on quality and customer satisfaction. Maintain documentation, advocate for the customer, and assist in troubleshooting issues across various support channels.

Provide technical support via inbound calls, email, and chat, assist customers with hardware and software inquiries, maintain documentation, and strive for customer satisfaction.