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Top Technical Support Analyst Jobs

Reposted 3 Days AgoSaved
Hybrid
Allen, TX, USA
53K-60K Annually
Junior
53K-60K Annually
Junior
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Provide technical support for Avigilon Alta Video and Access, troubleshooting issues related to software, hardware, and network, ensuring customer satisfaction. Collaborate with partners and contribute to knowledge documentation.
Top Skills: Avigilon AccessAvigilon Alta VideoWindows Server
Reposted 19 Days AgoSaved
In-Office
New York, NY, USA
92K-132K Annually
Mid level
92K-132K Annually
Mid level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
The Technical Support Analyst will troubleshoot complex issues, analyze logs and data, collaborate with teams to resolve incidents, and maintain documentation.
Top Skills: APIsJIRANotionSQLZendesk
4 Hours AgoSaved
In-Office
Oakdale, LA, USA
Mid level
Mid level
Other
The role involves installing, configuring, and troubleshooting OS, software, and hardware, providing user support, and maintaining system documentation.
Top Skills: Desktop/Server HardwareHardwareNetwork Operating SystemsOperating SystemsSoftware Applications
Reposted 14 Hours AgoSaved
In-Office
Salt Lake City, UT, USA
Junior
Junior
Information Technology • Software
The role involves providing 2nd level technical support, managing automation processes, conducting UAT testing, and collaborating with global teams on project requirements and issue analysis.
Top Skills: Automation ToolsClient-Server ApplicationsWeb-Based Applications
Reposted 14 Hours AgoSaved
In-Office
Salt Lake City, UT, USA
Mid level
Mid level
Information Technology • Software
Act as a liaison between the IT organization and the business community, providing technical solutions and analyzing business operations for process automation. Requires bilingual fluency in French and English, along with relevant experience in technical or business roles.
Top Skills: Business AnalysisIt SystemsTechnical Support
Reposted 2 Days AgoSaved
Hybrid
2 Locations
Mid level
Mid level
Payments
The Technical Support Analyst provides research, analysis, and technical assistance to customers, focusing on POS systems, payment gateways, and troubleshooting in retail and hospitality.
Top Skills: Payment ProcessingPms SolutionsPos SystemsSoftware ApplicationsWeb Portals
Reposted 2 Days AgoSaved
In-Office
Plano, TX, USA
Junior
Junior
Information Technology • Consulting
Provide technical support for PC and mobile hardware and software, install and troubleshoot Microsoft Windows, and engage with customers using Spanish.
Top Skills: CC++Db2FirewallsHpingHTMLIdsIpsJavaLinuxWindowsMs SqlNessusNetcatNetstatNmapNslookupOspfPc HardwarePerlSQLTcp/IpTcpdumpTracerouteUnixWireshark
Reposted 3 Days AgoSaved
In-Office or Remote
6 Locations
55K-76K Annually
Entry level
55K-76K Annually
Entry level
Hardware • Information Technology • Other • Software • Analytics
As a Technical Support Analyst, you'll troubleshoot technical issues, communicate solutions, and collaborate with teams to enhance logistical software systems.
Top Skills: AndroidAngularHTMLJIRALinuxReactRestSoapSQLTrimble TransportationWindowsXML
Reposted 4 Days AgoSaved
In-Office
West Palm Beach, FL, USA
Senior level
Senior level
Cloud • Analytics • Cybersecurity • App development
This role involves providing advanced technical support, troubleshooting issues, and assisting with AV and VC setups, while also managing service desk tickets and documentation.
Top Skills: Audio Visual (Av)Microsoft ProductsOffice SuiteOperating SystemsOutlookPersonal Computer HardwareSoftware ApplicationsVideo Conference (Vc)
Reposted 5 Days AgoSaved
In-Office or Remote
Minneapolis, MN, USA
60K-65K Annually
Junior
60K-65K Annually
Junior
Information Technology • Payments • Software
The Technical Support Analyst manages sales quotes, provides technical assistance, and coordinates purchase orders with vendors while ensuring integrity in system configurations and vendor quotes.
Top Skills: Adobe AcrobatExcelMs-Office Applications
Reposted 5 Days AgoSaved
Easy Apply
In-Office
Raleigh, NC, USA
Easy Apply
Junior
Junior
Software
The Technical Support Analyst resolves technical issues related to software, hardware, and networking for customers, ensuring satisfaction through effective troubleshooting and collaboration with various teams.
Top Skills: Http MessagingMmsNetworkingSipSmsVoip
Reposted 6 Days AgoSaved
In-Office
Cedar Rapids, IA, USA
Senior level
Senior level
Information Technology • Consulting
Provide technical support for hardware deployment, infrastructure changes, and troubleshooting. Focus on end-user support with a strong customer service emphasis.
Top Skills: A+ CertificationCisco CertificationMicrosoft CertificationNetwork-Attached PrintersPcsRoutersSwitchesWindows ServersWireless Aps
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Reposted 6 Days AgoSaved
In-Office
2 Locations
Junior
Junior
Healthtech • Payments • Software
The Technical Support Analyst provides superior client support, manages inquiries, resolves issues, and maintains documentation while adhering to HIPAA standards.
Top Skills: Edi FilesHipaaExcelMicrosoft OutlookMicrosoft Word
7 Days AgoSaved
In-Office
New York, NY, USA
77K-106K Annually
Mid level
77K-106K Annually
Mid level
Payments • Software • Automation
Manage technical support requests, troubleshoot issues with APIs and ERPs, and educate merchants on best practices for using Tabs. Ensure timely issue resolution through collaboration with cross-functional teams while maintaining high-quality customer experiences.
Top Skills: APIsErpHubspotNetSuitePylonQuickbooksSQLStripeZendesk
7 Days AgoSaved
Remote
US
60K-83K Annually
Mid level
60K-83K Annually
Mid level
Payments • Software • Automation
The Technical Support Analyst will troubleshoot technical issues, manage support tickets, educate merchants, and collaborate with various teams to improve user experience.
Top Skills: APIsErpHubspotNetSuitePylonQuickbooksSQLStripeZendesk
7 Days AgoSaved
In-Office
Lehi, UT, USA
Junior
Junior
Healthtech • Payments • Software
The Strategic Technical Support Analyst provides front-line support for strategic clients, addressing technical issues via phone or web portal, while documenting cases and communicating professionally.
Top Skills: Edi FilesExcelMicrosoft OutlookMicrosoft Word
Reposted 8 Days AgoSaved
Easy Apply
In-Office
New York, NY, USA
Easy Apply
95K-115K Annually
Senior level
95K-115K Annually
Senior level
Other
Provide onsite and remote technical support, resolve technical issues, manage incidents, and improve services for a global ICT team.
Top Skills: Anti-Virus SystemsBrother PrintersCanon CopiersDhcpDnsHp PrintersJAMFLanMac SystemsmacOSMicrosoft 365 Office SuiteMicrosoft AuthenticatorAzureMicrosoft Exchange CenterMicrosoft IntuneMicrosoft TeamsNeatOffice 365Pc SystemsPolycomTcp/IpWanWindows 11Zoom
Reposted 9 Days AgoSaved
In-Office
Cockeysville, MD, USA
80K-81K Annually
Junior
80K-81K Annually
Junior
Fintech • Financial Services
The Technical Support Analyst will design stored procedures, develop user documentation, perform UAT, and provide technical support for Nayax software products.
Top Skills: SQL
Reposted 9 Days AgoSaved
In-Office
Charleston, SC, USA
Junior
Junior
Fintech • Consulting
The Technical Support Analyst provides desktop support for in-house and remote employees, troubleshooting issues, managing IT tickets, and creating user documentation.
Top Skills: Active DirectoryMicrosoft System Center
Reposted 9 Days AgoSaved
In-Office
Atlanta, GA, USA
Entry level
Entry level
Healthtech • Payments • Software
The Technical Support Analyst provides exceptional client support through phone and online communication, troubleshooting issues, and utilizing internal systems to document inquiries. They aim to enhance client satisfaction and product understanding.
Top Skills: Salesforce
Reposted 12 Days AgoSaved
In-Office
Jersey City, NJ, USA
Senior level
Senior level
Information Technology
Provide second-level technical application support, investigate incidents, manage client communications, and collaborate with teams to ensure service delivery.
Top Skills: C++JavaTclUnix/Shell Scripting
Reposted 10 Days AgoSaved
In-Office
Omaha, NE, USA
Mid level
Mid level
Food
As a Technical Support Analyst, diagnose and resolve desktop/network issues, manage user accounts, implement upgrades, and support Office 365 users. Travel to facilities may be required.
Top Skills: Active DirectoryMicrosoft ExchangeOffice 365VpnWindows 10Windows 11
Reposted 12 Days AgoSaved
In-Office
Sioux Falls, SD, USA
Internship
Internship
Big Data • Software
The Technical Support Analyst Intern supports DCIM software implementation, customer inquiries, and data migration tasks. Responsibilities include ticket management, troubleshooting, documentation enhancement, and software testing.
Top Skills: AutocadDcim SoftwareFresh DeskMicrosoft Office SuiteSQLVisio
Reposted 12 Days AgoSaved
In-Office
Sioux Falls, SD, USA
Junior
Junior
Big Data • Software
The Technical Support Analyst provides customer support for DCIM software, manages tickets, resolves issues, and collaborates with the engineering team. Responsibilities include data migration, documentation improvement, and customer training.
Top Skills: AutocadDcim SoftwareFresh DeskJIRAMicrosoft Office SuiteMs TeamsSlackSQLVisioZoom
Reposted 12 Days AgoSaved
In-Office
Jersey City, NJ, USA
Entry level
Entry level
Information Technology
Provide second-level technical application support, investigating and resolving incidents, maintaining client communication, and collaborating across departments.
Top Skills: C++JavaTclUnix/Shell Scripting
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