Top Technical Support Analyst Jobs

Provide advanced technical support to customers, resolving complex issues, documentation, and collaboration with internal teams. Assist with software configuration and improve customer satisfaction through various communication channels.

The role involves supporting business clients by managing accounts, improving customer experience, resolving issues, and analyzing financial details.

Support and enhance MetLife's Apptio Financial Management Platform, focusing on Costing and Planning modules. Responsibilities include configuring models, enhancing dashboards, and ensuring data accuracy for financial insights.

The Technical Support Analyst provides exceptional client support through various communication channels, troubleshooting issues and ensuring client satisfaction while documenting interactions and solutions.

The Associate Technical Support Analyst provides technical support by troubleshooting various devices, ensuring high-quality customer service, and resolving incidents efficiently in a collaborative environment.

The Technical Support Analyst provides technical assistance for desktops, laptops, and software, focusing on troubleshooting and maintenance to ensure effective IT service delivery.

The Senior Technical Support Analyst ensures operational excellence by providing advanced troubleshooting for hosted applications, mentoring the team, and monitoring performance issues.

Provide technical support for PC and mobile hardware and software, install and troubleshoot Microsoft Windows, and engage with customers using Spanish.

Provide all-source maritime and subsea intelligence targeting and operational support: develop target intelligence packages, identify collection gaps, produce finished intelligence and brief senior leaders, support real-time operations and capability development, and manage large maritime intelligence databases and sensitive compartmented information.

The Technical Support Analyst provides Level 2 support for technical issues, troubleshooting with customers, using tools for service activation, and ensuring high customer satisfaction. Responsibilities include analyzing CSG products, updating support tools, and performing application checks while handling customer interactions professionally.

The Technical Support Analyst provides Level 2 support, resolves technical issues, manages ticket queues, collaborates across teams, and drives process improvements while being available for shift and on-call work.

The Analyst monitors a centralized observability platform, triages alerts, coordinates incident responses, and contributes to operational improvements in a 24/7 environment.

This role involves providing advanced technical support, troubleshooting issues, and assisting with AV and VC setups, while also managing service desk tickets and documentation.

The Technical Product Support Analyst provides post-sales technical support, analyzes client needs, prepares responses to RFQs, and configures solutions, acting as a liaison between clients and the internal team.

Provide technical support for customers implementing OPIS APIs and data products. Troubleshoot web/mobile and browser issues, API/SDK integrations, and network connectivity. Liaise with partners, escalate to product and development teams, maintain support documentation, notify stakeholders during incidents, and assist with on-call or regional coverage as needed.

The Associate Technical Support Analyst provides first-level support for network services and infrastructure, equipment installation, application troubleshooting, and various technical support tasks across teams and customers.

The Technical Support Analyst provides assistance to customers with technical issues related to software, hardware, and networking, ensuring satisfaction through issue resolution and collaboration with teams.

Provide technical support for hardware deployment, infrastructure changes, and troubleshooting. Focus on end-user support with a strong customer service emphasis.

The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.

The Technical Support Analyst III provides expert HVAC support, communicates with customers and service groups, manages requests, mentors technicians, and ensures quality resolution to field service issues.

The Senior Lead Software Analyst, Technical Support resolves complex data and production issues across insurance systems, ensuring system stability and collaborating with various teams to enhance operational efficiency.

The Technical Support Analyst provides advanced technical support for SaaS dental applications, troubleshooting issues and assisting customers via various communication channels. Responsibilities include handling escalations, diagnosing problems, and collaborating on solutions while maintaining documentation.

The Technical Support Analyst will troubleshoot, support, and enhance telephony and database systems while managing client interactions and technical investigations.

The role involves promoting Airbus technical data, providing first-line support, organizing workshops, and addressing customer feedback for improvements.

The Technical Support Analyst Intern supports DCIM software implementation, customer inquiries, and data migration tasks. Responsibilities include ticket management, troubleshooting, documentation enhancement, and software testing.