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Top Technical Support Analyst Jobs
Software
The Technical Support Analyst provides exceptional customer service and support through various channels, helping customers with product knowledge and problem-solving.
Top Skills:
Customer SupportSoftwareTechnology
Information Technology • Software
Provide advanced technical support for FuelsManager Defense, manage incidents, mentor staff, and ensure compliance with service level agreements.
Top Skills:
Client Server ConfigurationsDatabase Management SystemsFuelsmanager DefenseIncident Ticketing ProcessesMicrosoft Operating Systems
Hardware • Security • Software
The Technical Support Analyst II is responsible for troubleshooting hardware and software issues, providing customer support, and documenting processes while working flexibly within a team.
Top Skills:
APIsApplication ArchitectureDatabasesDhcpDnsHttp(S)LinuxmacOSNetworkingPowershellPythonRemote Support ToolsRestTicketing SystemsTls/SslWindows
Information Technology
Provide second-level technical application support, lead projects, communicate effectively with clients, and troubleshoot issues. Maintain knowledge of software and investigate incidents to ensure service delivery to clients.
Top Skills:
C++JavaTclUnix/Shell Scripting
Information Technology
The Technical Support Analyst provides second-level technical application support, investigates incidents, communicates with clients, and ensures software functionality in a fast-paced environment.
Top Skills:
C++JavaTclUnix/Shell Scripting
Information Technology
The Technical Support Analyst investigates and resolves technical application issues, communicates updates to clients, and maintains software knowledge to ensure effective support.
Top Skills:
C++JavaTclUnix/Shell Scripting
Healthtech • Payments • Software
The Technical Support Analyst provides client support, handles inquiries, resolves issues, and ensures customer satisfaction while following healthcare security procedures.
Top Skills:
Cms 1500Edi FilesHcfa 1500Medical BillingExcelMicrosoft OutlookMicrosoft WordUb-04Ub-92
Information Technology
Provide technical support to end users, including desktop reimaging, hardware and software troubleshooting, and remote problem resolution for various devices.
Top Skills:
Active Directory Domain ServicesMicrosoft System Center Configuration ManagerWindows 10
Information Technology
The Senior End User Technical Support Analyst provides advanced field support, desktop reimaging, and troubleshooting for end user devices, focusing on Windows 10 environments.
Top Skills:
Active Directory Domain ServicesMicrosoft System Center Configuration ManagerWindows 10
Other
Provide technical support to local and global teams, assisting with PC and Mac systems, cloud administration, and helpdesk operations.
Top Skills:
Anti-Virus SystemsHelpdesk Service Management SystemsJAMFmacOSAzureMicrosoft ExchangeMs 365 Office SuiteMs IntuneOffice 365TeamsWindows 11Zoom
Information Technology
The Technical Support Analyst will handle Helpdesk calls and emails, create tickets, perform password resets, build new hire PCs, and reimage returned PCs for redeployment.
Top Skills:
Active DirectoryIvanti Service DeskMS OfficeMicrosoft SharepointMicrosoft VisioSymantec AltirisWindows 10Windows 11
Software • Pharmaceutical
The Technical Support Analyst Level 1 provides technical support for pharmacy management software, handling customer inquiries through calls and various communication channels, ensuring satisfaction and timely resolutions.
Top Skills:
APIsHardwareNetworkPharmacy Management Software
Angel or VC Firm • Other
The Technical Support Specialist will manage support inquiries, drive product adoption, report metrics, and ensure client satisfaction.
Top Skills:
HubspotMS OfficePendoPython
Payments
The Technical Support Analyst will assist customers with various systems and technical issues, focusing on payment processing and POS solutions.
Top Skills:
Payment Processing SoftwarePms SystemsPos Systems
Fintech • Information Technology • Payments
Responsible for configuring and deploying issuer customers on the Cardinal Authentication Platform, troubleshooting issues, and supporting customer implementation initiatives.
Top Skills:
Apache JmeterFile EncryptionFile Transfer ProtocolsJSONSvnXML
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