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Top Technical Support Analyst Jobs
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
The Technical Support Analyst will troubleshoot complex issues, analyze logs and data, collaborate with teams to resolve incidents, and maintain documentation.
Top Skills:
APIsJIRANotionSQLZendesk
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
The Senior Technical Support Analyst provides technical support to customers, troubleshoots issues, mentors junior staff, and ensures high customer satisfaction.
Top Skills:
MS OfficeMs SqlMs Windows
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Provide technical support for Avigilon Alta Video and Access, troubleshooting issues related to software, hardware, and network, ensuring customer satisfaction. Collaborate with partners and contribute to knowledge documentation.
Top Skills:
Avigilon AccessAvigilon Alta VideoWindows Server
Healthtech
The WMS Technical Support Analyst provides technical support for Warehouse Management System software and hardware, enhances system functionality, troubleshoots issues, runs reports, and trains staff.
Top Skills:
ExcelManhattanPower BITecsyWmsWord
Healthtech
The Technical Support Analyst II responds to customer requests providing technical support for software and operating systems, manages issue resolution, and documents communication throughout the process.
Top Skills:
Healthcare EdiLinuxMs Office ProductsSaaSSalesforceWindows
Information Technology
The Technical Support Analyst provides efficient technical support, communicates with fulfillment departments, troubleshoots problems, and escalates unresolved issues, ensuring timely resolution for clients.
Top Skills:
APIsAWSConfluenceHTMLJIRAJSONMongoDBMs Sql ServerRestServicenowSftpSoapWeb ServicesXMLXslt
Healthtech
The Technical Support Analyst II provides technical assistance through various communication channels, resolves issues, conducts follow-ups, documents interactions, and maintains compliance with policies.
Top Skills:
Healthcare EdiLinuxMS OfficeSalesforceSoftware As A ServiceWindows
Healthtech
The Technical Support Analyst II provides technical assistance for Inovalon's products, managing customer support requests via calls and email, documenting issues, and ensuring resolution.
Top Skills:
270/271)837Healthcare Edi (Ansi 835LinuxMs Office ProductsSalesforceSoftware As A Service (Saas)Windows
Hardware • Information Technology • Other • Software • Analytics
As a Technical Support Analyst, you'll troubleshoot technical issues, communicate solutions, and collaborate with teams to enhance logistical software systems.
Top Skills:
AndroidAngularHTMLJIRALinuxReactRestSoapSQLTrimble TransportationWindowsXML
Hardware • Information Technology • Other • Software • Analytics
The Technical Support Analyst will troubleshoot technical issues, drive product innovation, and provide high-level technical support while collaborating with cross-functional teams to enhance transportation tools.
Top Skills:
AndroidHTMLJIRALinuxRestSoapSQLTrimble Transportation Management SystemWindowsXML
Hardware • Security • Software
The Technical Support Analyst II provides customer service and technical support for Alertus products, ensuring systems function optimally and resolving complex hardware and software issues.
Top Skills:
APIsDhcpDnsHttp(S)LinuxmacOSPowershellPythonRestTls/SslWindows
Hardware • Information Technology • Other • Software • Analytics
The Technical Support Analyst ensures high customer satisfaction by resolving client incidents, providing support via phone and email, and improving operational processes. Responsibilities include troubleshooting applications, problem resolution, and maintaining service levels in a 24/7 environment.
Top Skills:
ConfluenceHTMLJIRASaaSSalesforceSQLXML
New
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Hardware • Information Technology • Other • Software • Analytics
As a Technical Support Analyst, you'll provide exceptional customer support, resolve client incidents, and enhance your technical expertise in a fast-paced environment. You'll troubleshoot systems and communicate effectively with both technical and non-technical personnel while maintaining high customer satisfaction levels.
Top Skills:
ConfluenceHTMLJIRASalesforceScriptingSoftware As A Service (Saas)SQLWindowsXML
Information Technology • Software
Act as a liaison between the IT organization and the business community, providing technical solutions and analyzing business operations for process automation. Requires bilingual fluency in French and English, along with relevant experience in technical or business roles.
Top Skills:
Business AnalysisIt SystemsTechnical Support
Information Technology • Software
The role involves providing 2nd level technical support, managing automation processes, conducting UAT testing, and collaborating with global teams on project requirements and issue analysis.
Top Skills:
Automation ToolsClient-Server ApplicationsWeb-Based Applications
Reposted 11 Days AgoSaved
Fintech • HR Tech • Insurance • Consulting
The Technical Support Analyst will manage data tasks for the Quota Share Facility, including inputting, analyzing, and reporting on risk data and ensuring data integrity.
Top Skills:
ExcelMicrosoft PowerpointMicrosoft Word
Payments
The Technical Support Analyst provides research, analysis, and technical assistance to customers, focusing on POS systems, payment gateways, and troubleshooting in retail and hospitality.
Top Skills:
Payment ProcessingPms SolutionsPos SystemsSoftware ApplicationsWeb Portals
Information Technology • Consulting
Provide technical support for PC and mobile hardware and software, install and troubleshoot Microsoft Windows, and engage with customers using Spanish.
Top Skills:
CC++Db2FirewallsHpingHTMLIdsIpsJavaLinuxWindowsMs SqlNessusNetcatNetstatNmapNslookupOspfPc HardwarePerlSQLTcp/IpTcpdumpTracerouteUnixWireshark
Healthtech
The Technical Product Support Analyst II provides technical assistance to customers on supported products and resolves issues via multiple communication channels. Responsibilities include documenting interactions and managing cases for efficient service delivery, focusing on first-call resolution. Knowledge of healthcare IT is preferred.
Top Skills:
Healthcare EdiLinuxMS OfficeSaaSSalesforceWindows
Healthtech
The Technical Product Support Analyst II provides technical assistance on products, resolving issues via inbound communication, managing customer requests and ensuring compliance with company policies.
Top Skills:
Healthcare EdiLinuxMS OfficeSaaSSalesforceWindows
Cloud • Analytics • Cybersecurity • App development
This role involves providing advanced technical support, troubleshooting issues, and assisting with AV and VC setups, while also managing service desk tickets and documentation.
Top Skills:
Audio Visual (Av)Microsoft ProductsOffice SuiteOperating SystemsOutlookPersonal Computer HardwareSoftware ApplicationsVideo Conference (Vc)
Security • Software • Cybersecurity
The Technical Support Analyst will deliver excellent customer service, resolve inquiries, document issues, and contribute to customer loyalty and satisfaction.
Top Skills:
ApacheDnsHTMLLinuxMicrosoft Windows ServersOpensslPkiS/MimeSmtpSslUnix
Healthtech • Payments • Software
The Technical Support Analyst provides superior client support, manages inquiries, resolves issues, and maintains documentation while adhering to HIPAA standards.
Top Skills:
Edi FilesHipaaExcelMicrosoft OutlookMicrosoft Word
Information Technology • Consulting
Provide technical support for hardware deployment, infrastructure changes, and troubleshooting. Focus on end-user support with a strong customer service emphasis.
Top Skills:
A+ CertificationCisco CertificationMicrosoft CertificationNetwork-Attached PrintersPcsRoutersSwitchesWindows ServersWireless Aps
Other
Provide onsite and remote technical support, resolve technical issues, manage incidents, and improve services for a global ICT team.
Top Skills:
Anti-Virus SystemsBrother PrintersCanon CopiersDhcpDnsHp PrintersJAMFLanMac SystemsmacOSMicrosoft 365 Office SuiteMicrosoft AuthenticatorAzureMicrosoft Exchange CenterMicrosoft IntuneMicrosoft TeamsNeatOffice 365Pc SystemsPolycomTcp/IpWanWindows 11Zoom
Top Companies Hiring Technical Support Analysts
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