Top Technical Support Analyst Jobs

The Senior Technical Support Analyst provides advanced application support for complex issues, conducts root cause analysis, and mentors team members. They ensure efficient resolution of technical problems and maintain documentation, enhancing customer satisfaction and minimizing downtime.

The Treasury Technical Support Analyst provides consultative technical support for online banking applications, ensuring excellent customer experience while managing a portfolio and assisting with financial processes.

The Weekend Technical Support Analyst will provide quality customer service, assist in problem-solving, and support HCSS products while maintaining high standards and creating documentation.

The Technical Support Analyst will troubleshoot complex issues, analyze logs and data, collaborate with teams to resolve incidents, and maintain documentation.

The Technical Support Analyst resolves customer technical issues related to MSI products, providing exceptional support and documentation while maintaining a customer-first mentality.

The IT Support Senior Analyst provides technical support for customer needs, including account management, digital certificate support, and application troubleshooting, while progressively handling complex technical issues and investigations.

Provide technical support for healthcare professionals via phone and email, manage support tickets, and collaborate with teams to improve user experience.

Join HCSS as a Technical Support Analyst to provide outstanding customer service, manage product knowledge, and assist clients with their software needs.

As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.

Provide technical support for Avigilon Alta Video and Access, troubleshooting issues related to software, hardware, and network, ensuring customer satisfaction. Collaborate with partners and contribute to knowledge documentation.

The Technical Operations Support Analyst monitors and restores services for critical systems, provides help desk support, coordinates incident management, and ensures adherence to service level agreements while collaborating across teams to resolve issues.

As a Technical Support Analyst, you will troubleshoot technical issues for the ProjectSight platform, provide empathetic support, and collaborate with internal teams while utilizing AI tools to enhance efficiency.

As a Cyber Technical Analyst, you'll assess risks, support operations, manage data collections, and drive innovative techniques for cybersecurity analysis. You'll also collaborate on operational management and leverage various tools for enhancing mission success.

The Technical Support Analyst (Tier II) ensures smooth IT operations by configuring systems, providing user support, managing security, and maintaining documentation.

The Technical Support Analyst installs and maintains PC hardware and software, troubleshoots user issues, and provides training and assistance.

The Technical Support Analyst will manage software platform and infrastructure, provide technical support, and ensure system performance and availability.

The Technical Support Analyst provides efficient technical support, communicates with fulfillment departments, troubleshoots problems, and escalates unresolved issues, ensuring timely resolution for clients.

Analyze and transform support data into insights for Technical Support; build reports, identify trends, and ensure data accuracy for decision-making.

The Technical Support Analyst will troubleshoot software issues, provide customer support, track escalated tickets, collaborate with teams, and contribute to process improvements.

Provide technical support for internal advertising application systems, respond to tickets, monitor system performance, and collaborate with teams.

Provide technical support for Generative AI workflows and integrations, resolve customer issues via CRM channels, optimize support processes and documentation, collaborate with Product and Engineering on recurring issues, and advise customers on integrating and optimizing Generative AI within business workflows.

The Technical Support Analyst II provides customer service and technical support for Alertus products, ensuring systems function optimally and resolving complex hardware and software issues.

The Technical Product Support Analyst III provides technical support to customers via various communication channels, manages issues, documents processes, and assists team members. The role involves troubleshooting software, engaging with the sales team for product opportunities, and maintaining compliance with policies.

The role involves providing 2nd level technical support, managing automation processes, conducting UAT testing, and collaborating with global teams on project requirements and issue analysis.

Act as a liaison between the IT organization and the business community, providing technical solutions and analyzing business operations for process automation. Requires bilingual fluency in French and English, along with relevant experience in technical or business roles.