Top Technical Support Analyst Jobs

The Engineering Tools Technical Support Analyst will provide day-to-day support for Software Engineering application environments, assist in troubleshooting, perform installation and upgrade procedures, and document changes. The role requires customer service orientation, flexibility, and effective communication skills for collaborating with team members.

The Engineering Tools Technical Support Analyst supports Software Engineering tools by managing installation, testing, troubleshooting, and maintaining application environments. The role involves responding to service requests, documentation, and ensuring tool performance while collaborating with team members and customers in a dynamic environment.

The Engineering Tools Technical Support Analyst provides day-to-day support for Software Engineering tools, including installation, testing, troubleshooting, and documentation. Responsibilities include performance monitoring, user support through ServiceNow, and collaboration with engineering teams to ensure operational effectiveness.

The Engineering Tools Technical Support Analyst is responsible for supporting Software Engineering applications, including installation, testing, and troubleshooting in a customer-oriented environment. Responsibilities also include documentation and responding to service requests while collaborating closely with engineering personnel.

The Technical Support Analyst will provide technical support to customers via remote and on-site assistance. Responsibilities include administration of Microsoft Azure and Office 365, troubleshooting various technical issues, and managing server backup applications. The role demands effective communication and teamwork, with flexibility for after-hours support and participation in a support rotation.

The Senior Technical Support Analyst will provide remote and on-site technical support for various products, requiring extensive knowledge in Microsoft Azure, Office 365, and networking technologies. They will respond to customer issues and work in variable environments, participating in after-hours support as needed.

The Senior Technical Support Analyst will provide in-depth troubleshooting and research support for Trimble Transportation Mobility products, ensuring quality customer experiences across multiple channels. Responsibilities include resolving hardware and software issues, communicating effectively with customers, managing SLAs, and enhancing internal processes.

Responsible for providing superior technical support to clients through phone calls, emails, and system feedback. Must have experience in medical billing and exceptional client service skills. Self-motivated with a strong sense of urgency and the ability to work both independently and in a team setting.