Top Technical Support Analyst Jobs

As a Technical Support Analyst, you will troubleshoot and resolve technical issues for customers related to MSI products while ensuring exceptional support and documentation.

The Technical Support Analyst will troubleshoot complex issues, analyze logs and data, collaborate with teams to resolve incidents, and maintain documentation.

As a Technical Support Analyst, you will troubleshoot technical issues, manage customer expectations, document configurations, and prioritize tasks while maintaining technical knowledge of MSI products and networking protocols.

The Technical Support Analyst resolves customer technical issues related to MSI products, providing exceptional support and documentation while maintaining a customer-first mentality.

The IT Support Senior Analyst provides technical support for customer needs, including account management, digital certificate support, and application troubleshooting, while progressively handling complex technical issues and investigations.

The Senior Technical Support Analyst provides advanced application support for complex issues, conducts root cause analysis, and mentors team members. They ensure efficient resolution of technical problems and maintain documentation, enhancing customer satisfaction and minimizing downtime.

As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.

Support and enhance MetLife's Apptio Financial Management Platform, focusing on Costing and Planning modules. Responsibilities include configuring models, enhancing dashboards, and ensuring data accuracy for financial insights.

Responsible for promoting Airbus technical data initiatives in North and Latin America, providing first line support, and collecting customer feedback for improvements.

The Technical Support Analyst (Tier II) ensures smooth IT operations by configuring systems, providing user support, managing security, and maintaining documentation.

The Technical Support Analyst provides IT support for hardware, software, and networking issues, focusing on legal applications and ensuring data security compliance.

The Technical Support Analyst installs and maintains PC hardware and software, troubleshoots user issues, and provides training and assistance.

The Cyber Technical Analyst will conduct assessments, support computer network exploitation, manage collections and tools, and drive innovations in cyber operations.

The Technical Support Analyst II provides advanced technical support for business management software applications, managing support tickets, diagnosing complex issues, and ensuring customer satisfaction.

The Technical Support Analyst provides efficient technical support, communicates with fulfillment departments, troubleshoots problems, and escalates unresolved issues, ensuring timely resolution for clients.

The Cyber Technical Analyst supports Computer Network Exploitation projects, analyzes network data, collaborates on technical packages, and employs various tools for vulnerability exploitation.

Provide Tier 1 and Tier 2 technical support for desktops, laptops, peripherals, software and networks. Image, deploy, procure, and inventory computing assets. Troubleshoot hardware/software issues, administer Active Directory/Group Policy and MECM/Intune environments, support servers, comply with change control, participate in disaster recovery, and provide occasional on-call and travel support.

The Technical Support Analyst will troubleshoot software issues, provide customer support, track escalated tickets, collaborate with teams, and contribute to process improvements.

Provide technical support for internal advertising application systems, respond to tickets, monitor system performance, and collaborate with teams.

The Technical Support Analyst II provides customer service and technical support for Alertus products, ensuring systems function optimally and resolving complex hardware and software issues.

The Technical Product Support Analyst III provides technical support to customers via various communication channels, manages issues, documents processes, and assists team members. The role involves troubleshooting software, engaging with the sales team for product opportunities, and maintaining compliance with policies.

The Cyber Technical Analyst is responsible for conducting network analysis, supporting technical projects, enhancing operational insights through data analysis, and improving data management practices. They use various technical tools to support customer projects and provide technical support while ensuring documentation accuracy and communication effectiveness.

As a Technical Support Analyst, you will troubleshoot technical issues for the ProjectSight platform, provide empathetic support, and collaborate with internal teams while utilizing AI tools to enhance efficiency.

Manage and improve the technical support ticketing process using JIRA, troubleshoot desktop hardware/software and peripherals, assist with account/access issues, create support operations and invoice workflow procedures, collaborate with IT and BI/Product Support to drive process improvements and ensure SLA-driven incident resolution.

The Technical Support Analyst provides exceptional client support through phone and online communication, troubleshooting issues, and utilizing internal systems to document inquiries. They aim to enhance client satisfaction and product understanding.