Top Technical Support Analyst Jobs

The Technical Support Analyst provides support to clients through exceptional communication via phone, online requests, and live chat, solving their issues and enhancing client satisfaction.

Provide 24x7 technical customer support, troubleshooting and resolving service requests from internal and external customers, and contributing to process improvement.

The Enterprise Technical Support Analyst provides front-line support for strategic clients, handling urgent and complex inquiries via phone or web, ensuring professionalism and timely resolution of issues.

Support and enhance MetLife's Apptio Financial Management Platform, focusing on Costing and Planning modules. Responsibilities include configuring models, enhancing dashboards, and ensuring data accuracy for financial insights.

The Technical Support Analyst provides exceptional client support through various channels, solving problems and understanding client issues with expertise.

Provide advanced technical support to customers, resolving complex issues, documentation, and collaboration with internal teams. Assist with software configuration and improve customer satisfaction through various communication channels.

Provide technical support for hardware deployment, infrastructure changes, and troubleshooting. Focus on end-user support with a strong customer service emphasis.

The Technical Support Analyst provides technical assistance and support for CloudShare's virtual lab platform, resolving customer issues and improving user experiences. Responsibilities include troubleshooting, customer communications, and documentation management.

The Senior Lead Software Analyst, Technical Support resolves complex data and production issues across insurance systems, ensuring system stability and collaborating with various teams to enhance operational efficiency.

The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.

Responsible for regional IT support, hardware/software troubleshooting, scheduling PC refreshes, and communicating with users. Provides coordination and advises on technology needs.

The Technical Support Analyst provides advanced technical support for SaaS dental applications, troubleshooting issues and assisting customers via various communication channels. Responsibilities include handling escalations, diagnosing problems, and collaborating on solutions while maintaining documentation.

The Technical Support Analyst Intern supports DCIM software implementation, customer inquiries, and data migration tasks. Responsibilities include ticket management, troubleshooting, documentation enhancement, and software testing.

The Technical Support Analyst provides customer support for DCIM software, manages tickets, resolves issues, and collaborates with the engineering team. Responsibilities include data migration, documentation improvement, and customer training.

The Technical Support Analyst will troubleshoot, support, and enhance telephony and database systems while managing client interactions and technical investigations.

Technical Support Analysts provide remote and on-site support for a range of products, requiring technical expertise in various operating systems and networking. They track time, manage tickets, and participate in after-hours support.

The Senior Technical Support Analyst is responsible for providing advanced technical support, overseeing various technologies, and managing customer issues effectively. They must be ready for flexible schedules and have strong communication skills.

The Cyber Technical Analyst conducts Computer Network Exploitation using targeting methodologies and tools, produces reports, and collaborates with stakeholders. Requires extensive cybersecurity experience and network analysis skills.

As a Sr. Technical Support Analyst, you will maintain and enhance operating systems, manage hardware, lead deployments, ensure service quality, and provide mentorship to junior staff.

The Technical Support Analyst provides IT support and maintenance for computer systems, trains users, troubleshoots hardware and software issues, and assists with technology deployment in schools.

Provide technical software support to customers, troubleshoot issues, track ticket resolution, collaborate with teams, and improve support processes.

The Technical Support Analyst will provide 24/7 assistance for troubleshooting issues, manage user incident reports, support system upgrades, and maintain IT documentation for the FAA's aeronautical information management systems.

The Technical Product Support Analyst II provides technical assistance to customers via phone, email, and chat, resolves issues, creates knowledge articles, and maintains compliance with healthcare regulations.

The Technical Support Analyst (Tier 2) handles complex technical issues, collaborates with Engineering, provides support to Tier 1, interfaces with customers, and enhances process documentation.

The Technical Support Analyst provides IT support for hardware, software, and networking issues, focusing on legal applications and ensuring data security compliance.