Top Operations Manager Jobs

Leads the Registration Operations team, developing staff, processes, standards, and quality practices for client event programs. Manages Meeting Coordinators, resource allocation, registration workflows, operational documentation, and continuous improvement. Partners with project delivery, event technology, finance, and client leadership teams to ensure efficient registration execution and excellent attendee experiences. Serves as the organization’s registration operations subject matter expert and supports onboarding, coaching, workforce planning, and complex issue resolution.

Own the execution of strategic Operations initiatives, including planning rhythms, reporting, accountability mechanisms, AI-powered workflows, and cross-functional programs. Partner with leadership and Technology, Finance, Accounting, and Customer Success teams to improve operational efficiency, coordinate dependencies, resolve bottlenecks, and scale operating systems. Use data, dashboards, and progress tracking to inform decisions, maintain visibility, and drive high-impact work to completion.

Leads field operations across local and remote markets, managing Field Service Managers, Inventory Specialists, and 25–30 technicians. Oversees daily site activity, operational performance, customer experience, safety, staffing, scheduling, and execution of business objectives. Coaches and develops teams, analyzes performance data, uses AI productivity tools to improve workflows, and establishes accountability and career development structures.

Build and scale the Strategic Partnerships team's operational infrastructure, including project frameworks, tracking systems, workflows, and partner milestone management. Synthesize market and partner feedback into product and engineering roadmaps, align sales enablement, and create executive-ready technical collateral. Coordinate partnership pilots and launches while translating complex internet infrastructure, AI, crawling, and edge-computing concepts into clear narratives.

Own and improve product development operations, launch processes, cross-functional workflows, product knowledge, and enablement. Build AI-powered agents and automated workflows, maintain launch visibility, analyze product and customer signals, and provide actionable recommendations to product leadership. Collaborate across Product, Engineering, Marketing, Sales, Customer Success, and Support to improve alignment, efficiency, and operational excellence.

Owns the Member Services knowledge base and end-to-end member journey documentation. Establishes knowledge governance, taxonomy, review cycles, and health reporting; maps cross-functional processes and policies; partners with business and product teams to identify operational pain points and product opportunities; and ensures product changes are reflected across member-facing documentation. The role requires influencing stakeholders without direct reports and supporting both human and AI-enabled service tools.

Lead go-to-market strategy and operations initiatives for international and MCS Sales and Account Management teams. Analyze business performance, pipeline, capacity, and trends; translate findings into priorities and recommendations; improve planning, reporting, and decision-making processes; and manage cross-functional projects from scoping through implementation. Partner with senior leaders and teams across Sales, Systems, Business Intelligence, Finance, and Marketing to drive measurable business outcomes.

Lead GTM strategy and operations for Global Sales: design segmentation, territory and coverage models, build data-driven investment cases, analyze funnel performance, own WBR/MBR cadence and dashboards, run cross-functional projects from PRD to launch, and champion AI and automation to increase sales productivity.

Leads strategic initiatives and cross-functional projects for Healthcare Payments Operations. Responsibilities include improving business processes, coordinating teams, preparing executive communications, producing reporting packages, analyzing business insights, organizing strategy sessions, maintaining collaboration resources, and supporting the COO with business planning and special projects. The role requires strong stakeholder management, presentation, analytical, project management, and operational strategy skills.

Leads managed-services operations for major customer accounts across North America. Oversees employees, customer relationships, service-level agreement performance, implementation, contract compliance, P&L, profitability, vendor ecosystems, operational risk, and continuous improvement. Drives digital transformation, automation, KPI adoption, talent development, customer retention, opportunity identification, and service growth while ensuring delivery standards and account profitability.

Leads strategy and operational excellence for Customer Experience functions, including Technical Support and Professional Services. Builds KPI frameworks, dashboards, forecasting models, governance, and operating rhythms; drives AI-enabled workflow transformation, process standardization, capacity planning, executive reporting, and cross-functional initiatives. Partners with senior leaders across Revenue Operations, Finance, Product, Sales, Engineering, and Customer Success to improve performance, scalability, customer outcomes, and decision-making.

Own product operations across alpha, beta, and GA programs; manage launch calendars and readiness cadences; coordinate cross-functional checkpoints; build feedback intake and synthesis systems; lead major product events and rollout activities; and develop code, no-code, and AI-powered automations. The role also contributes to scaling Product Operations practices, mentoring peers, and improving collaboration across Product, Engineering, Research, Safety, Legal, Support, and GTM.

Develop and scale Uber One membership offerings and acquisition strategies through Mobility. Use customer insights, competitive intelligence, and data analysis to identify growth opportunities, build business cases, evaluate experiments, and guide investment decisions. Shape propositions for audiences such as travelers and families, influence cross-functional stakeholders, and coordinate execution with Operations, Product, Marketing, and Finance teams across global and regional markets.

Leads Retail Bank Operations transformation strategy, executive communications, agentic workflow and GenAI initiatives, technology roadmaps, staffing and FTE modeling, and operational savings realization. Partners with Product, Technology, and Operations leaders to modernize processes and consolidate legacy platforms. Manages, coaches, and develops a team of Business Analysts while translating financial, volume, and operational metrics into strategic recommendations.

Manage child registration, subsidy operations, regulatory compliance, documentation tracking, audits, renewals, and corrective actions. Resolve missing information and recurring issues while coordinating across Registration, Subsidy, Operations, HR, Finance, and leadership. Identify workflow inefficiencies, support automation initiatives, define requirements, delegate tasks, monitor project progress, and improve operational visibility, accuracy, and efficiency.

Own SMB scaled-success strategy and operations for Uber Retail, designing programs that improve merchant visibility, catalog quality, growth, retention, and reliability. Use SQL-driven analysis to create playbooks, dashboards, scorecards, experiments, and self-service workflows. Partner cross-functionally with Product, Catalog, Sales, Marketing, Operations, Finance, and Discovery teams to scale merchant outcomes without one-to-one account management.

Oversee daily operations, lead teams, allocate resources, manage budgets, and ensure quality, safety, compliance, and customer satisfaction. Develop operational strategies with senior leadership, improve processes using Lean Sigma methodologies, manage suppliers and vendors, monitor KPIs, mitigate risks, and implement emergency response plans. The role requires cross-functional leadership, strong communication, supervisory experience, and approximately 10% travel.

Own and scale Tailscale’s Product operations, including roadmap health, launch readiness, documentation, onboarding, feature request management, customer insight systems, operating rhythms, and product metrics. Partner with Product, GTM, Support, Data, and company leadership to identify operational gaps, establish standards, influence prioritization, and build scalable systems. The role requires autonomous execution, strategic judgment, cross-functional alignment, and strong communication in a remote-first environment.

Lead PROtect’s nationwide LDAR division by managing teams, customers, staffing, budgets, project planning, compliance, safety, proposals, SOP improvements, and administrative processes. The role requires extensive refinery experience, knowledge of EPA and state environmental regulations, technical LDAR expertise, and the ability to support business growth across multiple locations. Travel to company and customer sites is required as needed, with periodic exposure to refinery and industrial environments.

Leads global Ads go-to-market strategy and operations across approximately 200 products, four sales channels, and three regions. Owns product adoption goals, performance reporting, launch governance, testing operations, and operating frameworks. Partners with Product, Engineering, Sales, Marketing, Data Science, and regional leaders to improve commercialization, revenue performance, and organizational effectiveness. Manages and develops a team of five while driving strategic initiatives, process improvements, automation, and executive accountability.

Leads operational performance across assigned branches by implementing best practices, improving processes, monitoring KPIs, managing inventory and margins, supporting safety, and driving strategic initiatives. Partners with regional and local leaders on assessments, corrective actions, technology rollouts, facility improvements, and operational efficiency. Provides coaching, training, temporary operations coverage, and hands-on support at assigned locations, requiring substantial onsite and overnight travel.

Owns the operating model for an internal product organization, improving intake, planning, documentation, communication, workflows, and stakeholder enablement. Partners with product, design, engineering, and business teams to reduce operational friction, build scalable tools and automations, measure adoption, and apply AI-enabled workflows to improve team effectiveness.

Leads multi-office law firm operations, including P&L ownership, budgeting, forecasting, process standardization, technology strategy, workforce planning, team development, KPI management, and organizational scaling. Partners with firm leadership on growth, financial performance, client lifecycle improvements, and strategic expansion across multiple locations.

Owns talent allocation, capacity forecasting, workload balancing, and staffing across multidisciplinary creative teams and multiple brands. Partners with program management and discipline leads to assess project feasibility, identify capacity gaps, rebalance workloads, and maintain utilization targets. The role also standardizes operational processes, audits timesheets, tracks PTO, produces utilization reports, manages award submission logistics, and coordinates external talent onboarding and offboarding.

Leads the Mansfield business unit’s service, construction, parts, financial, safety, customer, and workforce operations. Owns P&L, budgets, KPIs, scheduling, project execution, procurement, process improvement, compliance, and customer escalations. Develops managers and technicians while improving profitability, productivity, safety, service quality, and growth across industrial refrigeration operations.