Top Operations Manager Jobs

Own strategy and execution for onboarding, retention, and expansion of a larger customer segment. Build the Customer Success operating model, analytics layer, capacity plans, and AI-powered workflows. Evaluate initiative economics, run lifecycle experiments, translate data into recommendations, and align Sales, Product, Marketing, and Finance. As the function matures, lead additional high-priority strategic initiatives across the business.

Serve as operating partner to the CTO, VP Engineering, and EPDA leaders. Manage executive calendars, meetings, travel, agendas, decision materials, OKR reporting, leadership cadences, vendor spend, procurement, renewals, and budgets. Drive cross-functional security, privacy, compliance, and audit-readiness initiatives while coordinating offsites, events, and communications. Build systems and use automation and AI tools to improve organizational efficiency, information flow, and executive follow-through.

Owns the operational infrastructure supporting Technical Solutions Enablement, including systems, governance, knowledge management, workflows, reporting, documentation, and continuous improvement. Manages intake, handoffs, business requirements, dashboards, tool rollouts, automation, and AI-enabled workflows. Provides project management for strategic priorities and OKRs while partnering with systems, analytics, technical, and business teams to improve scalable execution.

The Operations Manager oversees strategies for client success in domain registration services, managing teams and improving service processes.

The Strategy & Operations Manager will lead high-priority initiatives, conduct analysis, manage operational enhancements, and collaborate across departments to improve business performance.

The GTM Strategy and Operations Manager will analyze customer data, drive sales projects, refine communication strategies, and collaborate with teams to enhance growth and execution.

Lead operational planning and reporting for Applied Data & Insights; codify operating model, prioritize and resource cross-functional projects, partner with Finance, People, TPMs, and product teams, govern vendor/tooling decisions, and standardize practices across analytics, data science, and platform teams.

Drive operational excellence for strategic platform partnerships by managing trackers and timelines, coordinating cross-functional teams, handling partner technical escalations, building Looker dashboards, performing analysis in Excel/Sheets, and improving processes to scale Partnerships.

Lead payments governance and risk policy oversight for merchant services: review merchant business models, evaluate third-party processor controls, resolve escalations, ensure card network and regulatory compliance, perform onsite client assessments, document prohibited/restricted products, produce executive reports, and drive process improvements across stakeholders.

Lead strategy and operations for Rula's psychiatry business: define long-term growth plans, evaluate new service and business opportunities, build financial models and LTV analyses, and drive cross-functional pilots and scalable initiatives while influencing executive stakeholders.

The Senior Product Operations Manager will oversee the product operating system, manage launch motions, and partner feedback loops, while enhancing operational efficiency across teams and initiatives.

Leads ITSM Problem Management for digital operations, facilitating root cause analysis, corrective action tracking, known-error management, and Problem Review Board activities. Supports P1/P2 incident reviews, change management, operational data analysis, and service reliability improvements. Also manages operations-center onboarding, readiness tracking, documentation, handoffs, and stakeholder communications across technical, business, and operations teams.

Leads creative operations by managing intake, prioritization, workflows, resource planning, governance, reporting, and operational technology. Partners with Creative, Brand, Marketing, and Production teams to improve execution, scalability, and efficiency. Oversees digital asset management, workflow automation, AI-enabled tools, dashboards, and continuous improvement initiatives while developing the Creative Operations team.

Lead cross-functional programs and process design to scale company operations. Drive AI-first adoption (LLMs, internal agents), standardize software stacks, build operating cadence and reporting, optimize supply chain automation, and deliver a quarterly initiative roadmap in partnership with Engineering, Sales, Marketing, and Operations.

The role involves developing commerce strategies, managing projects, analyzing data for insights, and improving efficiency in operations.

Own the Global Support organization’s annual operating plan, capacity, headcount, and cost models. Lead monthly and quarterly business reviews, develop reporting frameworks, validate metrics, and provide executive-level insights and recommendations. Partner cross-functionally with Support, Finance, Workforce Management, and People to improve productivity, staffing, cost-to-serve, vendor strategy, and customer experience. Use AI and self-service analytics tools to accelerate modeling, reporting, and operational decision-making.

Manage corporate security operations including office, event, and field security; develop programs and frameworks ensuring physical safety; oversee vendor performance and emergency response initiatives; require extensive experience in multi-office environments and crisis management.

Lead testing strategy and execution across business lines to assess controls, identify gaps, drive remediation, manage complex testing programs, apply risk management, communicate results to senior stakeholders, and manage a team to ensure regulatory and firm policy alignment.

Own services operations including staffing, forecasting, capacity planning, utilization, margin analysis, reporting, escalations, and vendor management. Build and maintain AI agents, dashboards, and internal applications that automate delivery workflows. Manage tooling integrations, reliability, deployment, and ongoing iteration while translating operational needs between delivery leadership, engineering, and finance. Support planning, org design, process changes, and staff training.

Oversee operational and financial performance for an assigned single-family rental market. Responsibilities include P&L and budget analysis, property inspections, vendor management, leasing and pricing coordination, compliance, emergency response, KPI reporting, process improvement, and leadership of field support teams. The role requires regular property visits, cross-functional collaboration, customer satisfaction oversight, asset preservation, and accountability for market profitability and operational performance.

Manage and develop a middle office team executing pre- and post-closing corporate credit activities. Oversee review of credit approvals, syndicated loan structures, legal documentation, compliance and booking materials. Partner with front office, legal, risk, compliance, and operations to ensure accurate, timely deal execution and strengthen controls, procedures, and reporting.

Manage and scale Solutions organization operations through standardized processes, cross-functional programs, governance, workforce planning, and capacity management. Improve visibility, resource allocation, handoffs, delivery predictability, and operational efficiency across product, engineering, client experience, and leadership teams. Identify and mitigate risks while establishing accountability, escalation pathways, and operating rhythms aligned with enterprise priorities.

Supports senior leaders across strategic and operational initiatives, producing analyses, dashboards, metrics, and leadership recommendations. Leads process standardization, change management, resource planning, governance, and cross-functional project execution. Identifies and implements low-code/no-code AI and automation solutions across evidence, sales, marketing, and delivery teams, quantifying their operational and financial impact. The role also delivers special projects involving market exploration, business cases, operational transformation, and go-to-market strategy.

Leads multiple fraud operations teams focused on disputes and compliance. Oversees people leaders and individual contributors, sets operational strategy, improves productivity, quality, service levels, and compliance, manages queue health, resolves escalated risk events, and drives cross-functional change. The role also supports recruiting, talent development, AI-enabled efficiency initiatives, Lean Six Sigma practices, and data-driven operational improvements.

Own the marketplace’s pricing frameworks, take-rate and margin performance, vendor tiering, supply-demand liquidity, and repeatable new-service launch processes. Partner with Finance, Product, Engineering, Vendor Operations, Account Management, and Customer Success to improve commercial performance, resolve cross-side billing issues, and standardize operations. Build analytics and frameworks from ambiguous problems while supporting marketplace growth and service expansion.