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Top Desktop Support Jobs
The Desktop Support Technician installs, operates, and maintains equipment, providing technical support for products and software. They troubleshoot and diagnose malfunctions, communicate with customers effectively, and may offer training for customer support personnel. This role may also involve providing Service Desk support during busy periods.
The System Technologist offers advanced technical support for Public Safety software, including handling complex trouble tickets, diagnosing system architectures, and managing support tickets in a dynamic environment. Duties also include customer interaction and on-call participation.
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The Desktop Support Engineer acts as a point of contact for end users, providing troubleshooting and technical support for endpoint hardware and software. Responsibilities include processing support tickets, maintaining office technology, and assisting users with account management and password resets.
The On-site Desktop Support Engineer provides field support to customers, resolving issues related to system hardware installation, repair, and maintenance. Responsibilities include managing incidents, enhancing network infrastructure, and documenting system problems. The role requires customer interaction and requires the engineer to manage their workload autonomously while liaising with other teams and vendors.
The Senior Desktop Support Engineer provides advanced troubleshooting and resolution support for end users in a Windows environment, acting as an escalation point for technical issues, administering desktop configurations, collaborating with IT teams, and creating support documentation. They also mentor Tier 1 and Tier 2 support teams and participate in IT projects.
The Field Desktop Support Technician will provide advanced support for desktop issues, including troubleshooting and configuring hardware and software. Responsibilities include assisting users with incidents and problems related to various applications and operating systems, as well as setting up equipment and performing minor repairs within the office.
The Desktop Support Tech 3 role at Primerica involves supporting employees' hardware and software, managing Windows endpoints, automating processes using Microsoft Intune and SCCM, and providing helpdesk support for technical issues. The position requires relocation assistance, system monitoring, and training of staff on technical systems.
The Desktop Support Engineer will provide Tier 1 and 2 support, managing user accounts in Active Directory and Microsoft Exchange, troubleshooting workstations and peripheral devices, and maintaining Windows environments. Key responsibilities include imaging and configuring workstations, resolving IT issues, and fostering user support while learning new technologies.
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As a Desktop Support specialist, you will provide technical assistance for computer systems and hardware primarily for US employees. Responsibilities include troubleshooting issues, responding to queries, maintaining documentation, and aiding new hires with system setup in a customer-focused environment.
The IT Desktop Support Technician resolves technical issues for end-users, involving troubleshooting hardware and software problems, managing Active Directory, and providing 1st level support. Responsibilities include supporting a Microsoft Windows environment, utilizing IT Service Management software, and maintaining communication with customers and technical teams.
The Data Recovery Engineer will provide IT and Desktop support on the Windows PC platform, focusing on troubleshooting and assisting customers with data recovery needs. This role requires working collaboratively and independently while managing tasks and deadlines effectively.
The Level 2 IT Desktop Support Engineer will manage IT service requests through Ivanti Neurons, assist users with hardware and software issues, perform basic network troubleshooting, and handle user management tasks in a fast-paced financial services environment. Responsibilities also include assisting in larger projects and maintaining professionalism during user interactions.
As a Linux Desktop Support Engineer, you'll provide exceptional technical support for Canonical's Desktop and Server tech stack, ensuring customer satisfaction by resolving issues efficiently, contributing to knowledge bases, and maintaining communication with both colleagues and customers.
The Desktop Support Engineer provides on-site support to customers, including installation and repair of systems. Key responsibilities include troubleshooting hardware issues, managing incidents, instructing clients on equipment usage, and maintaining network infrastructure. The role requires coordinating installations and managing loaner equipment while documenting system performance trends.
The Desktop Support position at ATLAS SP involves providing advanced technical assistance for hardware and software issues, managing desktop and laptop environments, resolving software deployment problems, and ensuring optimal performance of IT systems. The role requires collaboration with the IT team and may involve training users on new technologies.
As a Technical Support Engineer 2 at Datadog, you'll engage with customers to resolve technical support issues, educate clients on platform usage, and participate in product discussions. You will utilize tools for multi-channel support and become knowledgeable in specific Datadog product areas while working within a hybrid office environment.
As a Technical Support Engineer 2, you'll engage with customers to resolve technical support requests, reproduce issues, and educate clients on Datadog's platform. You will participate in product discussions with internal teams and specialize in one or more product areas, all while working in a hybrid office environment.
As a Desktop Support Engineer, you will provide first- and second-level technical support to employees, troubleshoot hardware and software issues, manage user accounts, support cloud services, and collaborate with IT team members to resolve technical problems while ensuring compliance with IT policies.
The Desktop Support Technician will diagnose and resolve hardware and software issues, manage networks, monitor performance, implement new technologies, and provide Tier-I support to end users. Additionally, the role entails documentation of systems and processes as well as asset management support for hardware and software.
The Technical Support Technician will provide computer installation, maintenance, and support services, troubleshoot and support end-users, install hardware and software, perform desktop imaging, setup audiovisual equipment, conduct cable testing, and provide general IT support.
Provide advanced technical support for NG911 Public Safety software solutions, manage complex trouble tickets, and ensure customer satisfaction through troubleshooting and upgrades. Responsibilities include supporting hardware and software configurations, creating support documentation, and mentoring customers on product knowledge. The role also requires participation in an on-call rotation.
As a Technical Support Specialist, you'll handle incoming support requests from customers via live chat, email, and phone. You'll educate, train, and onboard users on BigTime's features while troubleshooting issues and collaborating with the product team on enhancements, contributing to customer satisfaction.
The Support Center Technician provides first-line support for end-users on technical issues related to applications, networks, and infrastructure. Responsibilities include responding to support requests, assessing severity and priority, resolving or escalating issues, and updating customers and management. It involves adhering to support processes and collaborating with other departments.
The Technical Support Specialist for Content Platforms will support and optimize digital content production tools, train staff, collaborate with journalists, implement strategies, maintain documentation, and resolve technical issues related to content management systems.
The IT Support Specialist will provide technical support for all internal technology requests, troubleshooting issues with Windows and Apple devices, productivity software, network connectivity, and A/V equipment. The role involves managing user accounts, maintaining IT knowledge bases, assisting with onboarding, and supporting office IT infrastructure while ensuring effective communication and problem-solving.
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