Top Desktop Support Jobs

Supports US Government teams by managing classified facility operations, troubleshooting technical and non-technical issues, coordinating vendors, maintaining COMSEC and IT equipment, removing project blockers, and improving processes. The role requires experience supporting users in classified environments, COMSEC equipment management, Secret-level security clearance or higher, proximity to the office, and 10–25% travel.

Provides Tier 1 and Tier 2 technical support in a primarily Mac-based environment. Responsibilities include troubleshooting hardware, software, networks, and SaaS applications; configuring laptops, printers, and peripherals; provisioning accounts and access; supporting meetings and events; maintaining hardware inventory; managing JSM tickets; training users; and participating in global emergency on-call coverage.

Provides first-line technology support for bank employees, including ticket ownership, application support, endpoint deployment and imaging, workstation setup, troubleshooting, documentation, asset inventory, and system improvement recommendations. The role requires frequent travel between branch and corporate offices, occasional weekend or off-hours work, and compliance with documented IT and security procedures.

Provides tier-2 technical support for complex IT, A/V equipment, computer systems, software, and networked or wireless systems. Diagnoses, repairs, configures, and maintains A/V systems; operates sound and mixing equipment; supports installations and training; coordinates with users, presenters, management, vendors, and product support teams to resolve advanced technical issues.

Provides in-person and remote desktop and end-user computing support across Portland-area offices and customer sites. Responsibilities include incident and request management, Level 1 escalation support, hardware and software troubleshooting, mobile device and directory administration, asset inventory, documentation, executive user support, and participation in infrastructure, application, and security projects. Requires on-call flexibility, travel between regional sites, and quarterly travel to Montana.

Provides onsite desktop and IT support by diagnosing hardware and software issues, supporting Windows and Mac endpoints, deploying and maintaining devices, managing software licensing and inventory, documenting solutions, resolving service tickets, coordinating with vendors, and assisting users remotely or in person. The role requires three years of desktop support experience, after-hours on-call participation, and strong knowledge of Active Directory, GPO, Office 365, SCCM, and desktop operating systems.

Provides field desktop and technical support for the Wisconsin Court System. Responsibilities include installing, configuring, upgrading, troubleshooting, repairing, and maintaining computers, peripherals, software, networking infrastructure, and courtroom audio/visual equipment. The role supports users, responds to technical emergencies, implements cybersecurity policies, and performs field service across Wisconsin courthouses and offices. It is based in Madison, requires frequent statewide travel with overnight stays, and involves occasional lifting of objects up to 75 pounds.

Provides primarily onsite desktop support for a hospital IT environment. Installs, images, upgrades, and troubleshoots workstations, software, printers, mobile devices, email, Office applications, networks, and VDI. Manages domain enrollment and Group Policy, escalates complex issues, coordinates with vendors, documents processes, maintains HIPAA and IT compliance, and participates in on-call coverage, including occasional evenings and weekends.

Provides desktop support, hardware procurement and inventory management, computer imaging, account setup, software training, and troubleshooting for end users. Manages employee onboarding and offboarding across Active Directory, Exchange, Google Workspace, and other systems. Prepares weekly management reports and supports corporate applications and hardware in a hybrid Pittsburgh office environment.

Provides onsite Tier II desktop support by installing, configuring, maintaining, and troubleshooting PCs, laptops, peripherals, hardware, software, and connectivity issues. Resolves escalated tickets, documents solutions, manages upgrades, develops PC standards and images, maintains hardware inventory, coordinates vendor repairs, and mentors support staff. Requires strong customer service, technical troubleshooting, organization, teamwork, confidentiality, and flexibility.

Provides onsite desktop support, including workstation deployment, imaging, hardware and software troubleshooting, peripheral installation, asset management, equipment shipping, Windows updates, and IT disposition. Documents and escalates support issues through ticketing systems, supports Windows, Mac, iOS, and Android devices, follows ITSM standards, and recommends process improvements. Requires strong communication, problem-solving, and prioritization skills, with some travel and physical equipment handling.

Provides Tier 1 and Tier 2 technical support for approximately 140 users, including troubleshooting, ticket management, workstation and device deployment, Microsoft 365 administration, onboarding and offboarding, endpoint security, patching, asset tracking, vendor coordination, and technical documentation. The role also trains staff, maintains IT records, escalates complex issues, and recommends improvements to workflows, security, and technology.

Provides onsite technical support for client desktops, laptops, servers, networks, and end users. Responsibilities include troubleshooting and resolving hardware, software, operating system, networking, and security issues; documenting and prioritizing service requests; installing and replacing equipment; supporting new client environments; and escalating issues as needed. The role requires client communication, ticketing and RMM/PSA tools, travel to client sites, occasional overtime or on-call work, and the ability to lift IT equipment.

Provide Tier 1 and Tier 2 support for desktop, laptop, mobile, hardware, software, and peripheral issues. Deploy and maintain systems, perform imaging and updates, test hardware and software, manage assets and documentation, and follow change-management and information-security policies. Collaborate with internal teams and vendors, resolve helpdesk tickets, and participate in an evening and weekend on-call rotation. The role requires strong customer service, Windows and Microsoft expertise, device-management experience, networking familiarity, and physical equipment handling.

Provides enterprise desktop support for more than 1,000 users across multiple locations. Responsibilities include troubleshooting hardware, software, and network issues; deploying and maintaining devices with Intune, Azure, and Jamf; supporting CAD engineers and executives; managing accounts, permissions, assets, and inventory; documenting incidents; collaborating on escalations; and contributing to hardware refresh, migration, and deployment projects.

Provides on-site IT support for project offices and personnel, including hardware, software, networking, devices, Microsoft 365, account provisioning, and enterprise systems. Sets up new offices, troubleshoots user issues, maintains asset and licensing records, coordinates vendors, supports security compliance, documents procedures, and escalates complex problems. The role is based in the United States and may involve occasional travel between project locations.

Provides on-site deskside support for end-user computers, mobile devices, phones, video conferencing systems, printers, scanners, and meeting rooms. Handles incidents and service requests, performs device health checks, troubleshoots hardware and software, manages Windows devices through Active Directory and GPOs, and supports mobile device management, encryption, antivirus, and ticketing systems. Requires strong problem-solving, prioritization, SLA management, communication, and customer service skills.

Plans and leads enterprise desktop modernization, endpoint management, operating system deployment, software packaging, endpoint security, imaging, hardware standardization, and lifecycle refresh projects. Collaborates with technical teams, business stakeholders, vendors, and project managers to deliver reliable and secure desktop services. Administers Microsoft Intune and Microsoft Configuration Manager while coordinating technical resources, tracking milestones, and supporting standardized computing environments.

Provides advanced desktop and end-user support, including troubleshooting hardware, software, operating systems, device deployment, onboarding, and user administration. Administers Microsoft Intune and endpoint lifecycle processes, supports access provisioning, and contributes to technology improvement projects. Develops basic automation, documentation, and knowledge resources while recommending improvements to workplace technology and support processes.

Provides on-site and remote desktop support across offices, including account administration, Windows and Microsoft 365 troubleshooting, endpoint patching, VPN and RDP access, Bloomberg and developer-tool support, backup recovery, hardware deployment, asset management, and service-desk ticket resolution. The role also maintains documentation, supports audits, performs occasional after-hours maintenance, and travels to the Connecticut office one to two times monthly.

Provides entry-level IT support for agency staff, including helpdesk response, workstation and peripheral deployment, imaging, Microsoft 365 assistance, password resets, asset tracking, documentation, and basic account administration. The role escalates complex server, network, and security issues while following access-control procedures protecting regulated healthcare data. It requires supporting users across agency locations, maintaining confidentiality, and complying with organizational policies and safety standards.

Provides onsite first- and second-level end-user support for hardware, software, network, access, mobile devices, and shared technology resources. Supports executives, conference rooms, Teams Rooms, workstations, endpoint maintenance, patching, vulnerability remediation, and system monitoring. The role also assists with user training, technology refreshes, vendor coordination, and process improvements while delivering occasional after-hours and travel support.

Provides remote, telephone, and onsite technical support for desktops, laptops, mobile devices, printers, servers, network equipment, applications, and peripherals. Responsibilities include configuring and deploying systems, troubleshooting hardware and software, triaging help desk tickets, documenting incidents, maintaining inventory, auditing equipment health, creating training materials, and coordinating with vendors. The role also provides occasional after-hours and weekend support.

Provides desktop support assistance, diagnoses hardware and software issues, resolves end-user problems, manages support tickets, and delivers customer service. The intern applies academic knowledge while following change-control standards, policies, procedures, and established operating practices. The role requires basic networking and cybersecurity knowledge, teamwork, communication, adaptability, and enrollment in an accredited college program throughout the internship.

Provides desktop support by installing, configuring, troubleshooting, repairing, and maintaining hardware and software. Recommends and implements approved upgrades, removes malware, documents procedures, and verifies hardware enhancements. Requires at least two years of relevant experience or equivalent training and certifications.