Top Desktop Support Jobs

Provide onsite desktop and endpoint support across bank branches and headquarters, triaging and resolving user issues, deploying and imaging workstations, maintaining asset inventory and SOPs, and escalating tickets with full context. Requires frequent travel (2-4 days/week), occasional off-hour or weekend work, and adherence to IT/security procedures in a regulated environment.

Provide 1st-tier desktop support for employees and clients, troubleshoot Windows and macOS systems, manage account provisioning and file-sharing environments, collaborate with international teams and 3rd parties, and support AV/media solutions including Avid systems to maintain high availability and performance.

Provide on-site technical support for software and hardware, troubleshoot issues, and manage assets, mainly for desktop services.

The Desktop Support Technician supports the IT Equipment Center by managing desktop equipment, troubleshooting with Tier-III support, and maintaining customer relations, while ensuring accurate data input in asset management systems.

Manage classified facility operations and first‑response technical/user issues, coordinate vendors and stakeholders, reduce operational friction, implement process improvements, and support project delivery while maintaining COMSEC and classified-environment standards.

The Desktop Support position entails providing end-user assistance, troubleshooting software and hardware issues, and setting up equipment for employees.

The Desktop Support Specialist provides hardware and software support, interacts with customers for diagnostics, escalates issues, and maintains documentation.

The End User Specialist I will provide technical and business process support, manage incidents, assist end users, and identify process improvements.

Provide frontline hardware and software support, install and configure peripherals and workstations, perform routine system maintenance and inventory management, and offer telephone, in-person, and online support to end users.

Provide in-person and remote endpoint support for Windows and macOS laptops, Microsoft 365 and cloud apps, mobile devices, AV, printers, and networking. Triage and resolve tickets, provision hardware/accounts, perform password/MFA support, maintain documentation, and escalate complex issues to Tier 3. Must be onsite full-time and collaborate with IT Operations on deployments and infrastructure projects.

Lead a team of 8–10 desktop engineers while remaining hands-on with advanced troubleshooting, endpoint management, imaging, incident response, desktop standards, and secure enterprise desktop services delivery. Provide mentorship, operational oversight, and act as highest technical escalation for complex desktop, endpoint, and application issues.

The Desktop Support Specialist is responsible for providing IT support, managing devices, conducting onboarding, and troubleshooting hardware and software issues.

Lead and oversee IT operations and field services at the Pentagon and associated sites. Manage cross-functional teams, project lifecycles, SLAs, KPIs, risk mitigation, IT modernization (e.g., workstation refresh), and stakeholder communications. Serve as primary liaison in operations meetings and act as Site Lead when required.

Provide high-level administrative support to Restructuring & Turnaround practice leaders: manage calendars, travel, meetings, presentations, expense reporting, onboarding, Salesforce/BigTime reporting, SharePoint file management, IT/desktop support liaison, and business development tracking. Maintain confidentiality, prioritize tasks, and coordinate communications with senior executives and external clients.

Provide on-site desktop support for up to 500 end users (PC and Mac), troubleshoot hardware and software issues, maintain printers/print services and secure print software, record incidents in ServiceNow, install/maintain MS Office suite and related applications, and deliver user training and QA for print services.

The Desktop Support Administrator provides support for hardware and software systems, manages service request tickets, and ensures timely resolution of technical issues while maintaining excellent customer service.

The role requires troubleshooting hardware and software issues while providing excellent customer service in a helpdesk environment.

Provide technical assistance and support for computer hardware, software, and systems to users, ensuring effective problem resolution and customer service.

Provide end-user technical support via phone, email and ticketing system. Diagnose and repair hardware, software, printers and network issues. Install and service PCs, servers, printers and peripherals, document and track incidents in helpdesk software, and ensure timely resolution.

Contractor will standardize and compile software package data for a Senate Bill report, assist the Deskside Enterprise Manager with project planning, reporting, and data gathering, and coordinate with Deskside Managers across the state using email, Google Drive, and conference calls.

Provide hands-on desktop support at the Iowa Veterans Home: troubleshoot hardware, image and install PCs, resolve tickets via desk-side and remote access, support applications/printers/connectivity, mentor junior staff, and deliver professional customer service. On-site presence and occasional after-hours availability required.

The Desktop Support Analyst provides 1st level support for users, maintains hardware and software, and assists in infrastructure operations while collaborating with senior team members.

Provide customer-focused support for hardware and software issues, configure workstations, and maintain support records while collaborating with IT teams.

Provide Tier 1 desktop support: troubleshoot hardware and software, primarily Microsoft Windows OS, deliver excellent phone and written customer service, maintain system knowledge, multitask, and support a 24/7/365 operation.

Provide desktop support by troubleshooting Windows Operating Systems and applications while ensuring excellent customer service and coordinating tasks according to company objectives.