Top Desktop Support Jobs

Provides first-line technical support to in-office and remote employees. Responsibilities include troubleshooting hardware and software, setting up equipment for new hires, installing and maintaining systems, tracking inventory, running cables, and repairing or upgrading devices. The role emphasizes continuous IT learning, Linux, networking, VPNs, scripting, and automation while delivering personable, organized customer service from the Post Falls office.

Provides systems administration, desktop support, network and hardware troubleshooting, user account management, device installation, backups, training, and technical support for a U.S. Attorney’s Office. Supports Windows, Microsoft Office, mobile devices, printers, connectivity, and applications. Also provides basic litigation technology assistance, including courtroom computer setup, document management, and PowerPoint presentations. Requires eligibility for a Secret clearance.

Provide onsite and remote desktop support for bank staff, triage and resolve tickets end-to-end, deploy and image workstations, assist with core banking (Fiserv) and network troubleshooting, maintain asset inventory and SOPs, mentor junior desktop team members, and perform occasional off-hour or weekend support and equipment deployments across branch locations.

Provide on-site desktop and endpoint support across branch offices, triage and resolve end-user issues, deploy and image workstations, maintain asset inventory and documentation, and follow IT/security procedures with occasional off-hour work.

Provides advanced desktop and systems administration support for intelligence customers. Responsibilities include troubleshooting hardware and software, installing and upgrading operating systems, maintaining networked systems, managing VDI environments, conducting audits, supporting backups and recoverability, training users, documenting work, and guiding junior staff. The role is onsite in Springfield, Virginia, requires flexibility for after-hours support, and supports systems requiring active TS/SCI clearance and eligibility for TS/SCI with polygraph.

Manage classified facility operations and first‑response technical/user issues, coordinate vendors and stakeholders, reduce operational friction, implement process improvements, and support project delivery while maintaining COMSEC and classified-environment standards.

Provide onsite desktop and IT support in a hybrid workplace. Responsibilities include resolving tickets, installing and maintaining physical office technology, deploying and managing Mac hardware with JAMF Pro and Apple Business Manager, tracking inventory in Snipe-IT, administering Google Workspace accounts and permissions, and supporting employee onboarding through account, software, and hardware setup.

Provide high-touch desktop and end-user support in a predominantly macOS environment for biotech/pharma clients. Troubleshoot hardware, software, access issues; manage onboarding/offboarding, administer macOS via MDM, handle tickets in Jira, and collaborate with internal teams to maintain secure, productive end-user computing.

Provides help desk and desktop support for Air Force Research Laboratory users throughout the client system lifecycle. Responsibilities include WDS/PXE imaging, Windows domain joining, system delivery, user-profile backup and restoration, application configuration, printer and file-share connections, and troubleshooting user-facing applications. The role requires an active Secret clearance or eligibility to obtain one and a CompTIA Security+, Network+, or A+ certification.

Installs and supports computers and printers, maintains hardware and software inventory, coordinates system installations and department relocations, and provides help desk and technical assistance to clients and IT staff. Participates in a 24x7 on-call rotation, including after-hours and weekend support. Requires three years of PC-oriented information systems support experience, desktop technology knowledge, LAN application knowledge, and an associate degree.

Manages desktop support service delivery for an assigned government site group. Leads, directs, and monitors onsite support staff; manages service-level performance, staffing, coaching, feedback, escalations, and administrative responsibilities. Serves as the primary onsite technical subject matter expert and customer contact while coordinating with internal customers and functional managers. Requires expertise in IT enterprise operations, Secret clearance, U.S. citizenship, and Security+ certification.

Provides desktop and end-user technical support through phone, remote access, and occasional onsite assistance. Installs and configures hardware, software images, operating systems, and applications; troubleshoots advanced hardware and software issues; documents incidents and resolutions; contributes to knowledge-base content and issue analysis; tests technology enhancements; supports projects; and participates in on-call rotations and branch-office travel.

Provide Tier 1 and Tier 2 support for desktop, laptop, mobile, hardware, software, and peripheral issues. Deploy and maintain systems, perform imaging and updates, test hardware and software, manage assets and documentation, and follow change-management and information-security policies. Collaborate with internal teams and vendors, resolve helpdesk tickets, and participate in an evening and weekend on-call rotation. The role requires strong customer service, Windows and Microsoft expertise, device-management experience, networking familiarity, and physical equipment handling.

Provide technical support for office and remote employees, including hardware, software, network, WiFi, applications, and conference room systems. Manage Windows device lifecycles, onboarding, offboarding, access controls, Microsoft 365 and Entra administration, SaaS platforms, DNS, certificates, customer-facing infrastructure, compliance reviews, documentation, and automation. The role also supports cloud environments and resolves complex cross-platform issues.

Provides advanced desktop support for hardware, software, account, endpoint, printer, scanner, and peripheral issues. Handles escalated incidents, installations, maintenance, patching, antivirus updates, ticket tracking, SLA compliance, root cause analysis, documentation, and knowledge-base maintenance. Supports users through in-person, phone, and chat channels, coordinates with vendors, improves support processes, and mentors junior desktop support analysts.

Provides second-level desktop support for end users, troubleshooting hardware, software, network, mobile, printing, conferencing, and operating-system issues. Manages incidents, service requests, assets, access provisioning, documentation, compliance, security procedures, maintenance, and IT service-management records. Supports projects, audits, process development, and status reporting while minimizing downtime and meeting SLA and ITIL standards. The role requires independent work and may include 24/7 on-site support.

Provides senior-level technical support for Apple iOS and macOS devices, including executive assistance, troubleshooting, device setup, configuration, maintenance, security updates, and mobile device management. Supports Jamf, AirWatch, and Intune; maintains hardware and software inventories; documents resolutions; educates users; and collaborates on IT projects. The role is onsite in Washington, DC, requires U.S. citizenship, and involves no travel.

Provides Tier II help desk and desktop support for government users. Responsibilities include monitoring applications and networks, responding to Remedy and customer support requests, troubleshooting hardware, software, Windows, Office, printers, and peripherals, performing preventative maintenance, using remote support tools, managing workstation services, aggregating metrics, coordinating with Tier 1–3 teams, and escalating unresolved issues. The role also supports Active Directory, virtualization, DNS, domain controllers, application servers, and STIG implementation.

Manages the Desktop Support unit, including staff supervision, workload scheduling, performance management, training, incident management, service restoration, and business technology requests. Develops desktop support roadmaps, project portfolios, deployment and lifecycle guidelines, operational metrics, and service-level improvements. Collaborates with IT teams and managers, communicates technical programs, manages costs and priorities, and drives strategic initiatives that improve end-user service and reduce tactical work.

Provides hands-on onsite desktop and field support across office and factory environments. Performs break/fix, deployments, escalations, incident management, major-incident root-cause analysis, ticket assignment, and issue prevention. Supports laptops, rugged devices, printers, scanners, and conference room A/V equipment. Uses ITSM tools, IT Shop, SCCM, and Nexthink while troubleshooting Windows systems and basic network issues. Maintains SOPs, runbooks, and knowledge articles.

Provides onsite and remote technical support, including software installation, operating system reloads, hardware repair, printer and telephone support, user account administration, mobile device management, physical connectivity, and vendor coordination. Serves as the primary helpdesk contact and secondary chat support contact while assisting with Windows, Active Directory, network, and general information systems troubleshooting.

Provide Level II desktop and MS Office 365 support for remote and branch users, manage IT asset provisioning and ServiceNow tickets, build/deploy workstations, troubleshoot network and endpoint issues, support executive "white glove" users, and participate in project execution and problem management for continuous service improvements.

Provides on-site technical support for desktops, laptops, printers, scanners, peripherals, hardware, and software. Troubleshoots issues through phone, chat, and in-person assistance; deploys and maintains systems and applications; manages incidents and SLAs; applies security patches and antivirus updates; documents procedures; coordinates with vendors; orders repair parts; and contributes to special projects and service improvement.

Provide Level 1 and Level 2 desktop support onsite through phone, email, and remote tools. Troubleshoot hardware, software, network, and printer issues; manage tickets and assets; coordinate vendors; and deliver strong customer service. The role requires Tuesday-to-Saturday onsite availability, including certain holidays, as part of a 24/7 support team. Experience with Active Directory, Office 365, DHCP, DNS, LAN/WAN, and support systems is required.

Provides phone, remote, and onsite desktop support for hardware, software, printers, user accounts, wireless devices, and network servers. Responsibilities include ticket management, PC deployment, new-hire setup, meeting technology support, password resets, data recovery, asset and licensing tracking, user follow-up, escalation, and on-call assistance. The role is onsite in Houston, supports office relocations and buildouts, and requires lifting and carrying equipment up to approximately 50 pounds.