Top Tech Jobs & Startup Jobs in Lincoln, NE

Lead and grow CX Support and CX Trainer teams, own Intercom Fin and AI support automation, run onboarding and help content, deliver metrics-driven reporting and playbooks, and act as the voice of the customer to reduce churn and improve satisfaction.

Drive new small-business sales within an assigned territory through consultative selling of Spectrum Business data, phone, video and mobile services. Prospect, qualify leads, manage sales pipeline, close deals, maintain records in required tools, collaborate for order execution, and provide proactive customer support while working primarily in the field.

Handle inbound insurance sales leads, consult customers on Property & Casualty coverage, convert warm leads to policyholders, complete paid licensing and training, work scheduled shifts (including one weekend day), and meet performance and quality standards in a remote contact center environment.

This role involves ensuring the reliable operation of optical transport systems in data centers, coordinating with clients, and performing technical audits and installations while leading a team.

Supervise and develop a 6–8 person Provider Relations Support team, manage daily access center operations, monitor performance and quality, coach agents, handle escalations, implement training and workforce management reporting, analyze metrics, and drive continuous improvement to enhance provider and borrower experience.

Serve as primary branch contact to acquire, manage, and grow consumer and small business relationships. Advise customers, open accounts, resolve service requests, promote digital adoption, coordinate referrals to Wealth/Home Lending/Business Banking, and maintain regulatory and documentation compliance while obtaining required licenses.

Drive new business and ensure customer success across Southeast Nebraska. Prospect and close sales, expand existing accounts, manage territory ownership, onboard customers, gather field feedback, collaborate with support and product teams, attend industry events, and meet aggressive sales targets while frequently traveling within the territory.

Manage a portfolio of 100-130 small business clients, delivering tailored deposit, cash management, and credit solutions up to ~$500K. Build relationships, acquire new clients, conduct in-person calls, collaborate with internal partners, and follow risk and regulatory protocols to protect the firm.

Lead and grow a team of financial advisors while maintaining your own client practice. Recruit, mentor, and develop advisors, drive client development and relationship management, and shape firm growth using the firm's infrastructure and brand.

Install, configure, monitor, and maintain servers, networks, backups, and security. Troubleshoot hardware/software failures, manage user accounts, apply patches, perform daily system monitoring and backups, document procedures, and participate in on-call rotation while providing customer-facing support.