Top Business Systems Analyst Jobs

Oversee federal and state tax updates for Cash App’s tax software, from researching tax law changes through product launch. Translate updates into requirements for user interfaces, calculations, help content, PDFs, e-filing/XML, and testing. Review targeted code changes, collaborate with engineering and quality teams on testing and certification, and triage filing defects and rejections with tax agencies and internal partners.

Own federal and state tax software updates from research through launch. Translate tax law changes into product requirements, calculations, UI, documentation, PDFs, e-file/XML, and test scenarios. Review targeted code changes, collaborate with engineering and quality teams, conduct regression and launch testing, and resolve filing defects and rejections with tax agencies and internal partners.

Partners with Finance, Accounting, and IT stakeholders to analyze financial processes, define business and technical requirements, design scalable system solutions, and troubleshoot enterprise applications, integrations, and workflows. Coordinates testing, UAT, production readiness, and post-deployment validation. Incorporates financial controls, SOX compliance, auditability, data governance, segregation of duties, and security into solution designs while identifying opportunities for automation and AI-driven process improvement.

Serves as a liaison between finance business stakeholders and technology teams. Gathers and documents requirements, evaluates and configures systems, supports application implementation, leads UAT and regression testing, provides production support, resolves workflow challenges, and recommends process improvements. The role focuses on broker/dealer back-office operations involving fixed income and equity securities, executive stakeholder communication, and technology solutions within a regulated financial-services environment.

Leads the Managed Services analytics roadmap, KPI governance, Power BI dashboard strategy, reporting automation, and AI-augmented metrics services on InterSystems IRIS. Provides technical leadership in SQL, ObjectScript, APIs, data models, interoperability, query optimization, and application performance. Establishes data-quality and reporting standards, develops predictive analytics, mentors analysts and engineers, investigates complex issues, and advises senior leadership on operational performance, risks, and investment priorities.

Supports and scales Membership Services technology and operations by translating business needs into system solutions, improving workflows, automation, data accuracy, security, and customer experience. Leads projects involving case management, CTI, self-service, customer experience, and order fulfillment. Owns user acceptance testing, training, documentation, and change management; prototypes AI-powered workflows and mentors other business systems analysts.

Supports the scaling of WHOOP’s wholesale and B2B operations by improving ERP, inventory, fulfillment, logistics, procurement, manufacturing, and reporting systems. Partners with cross-functional teams and external vendors to translate business needs into technical solutions, integrations, and process improvements. Leads initiatives from requirements through implementation, testing, training, and support while mentoring other business systems analysts and leveraging AI tools to improve efficiency.

Own business systems projects from requirements and solution design through configuration, testing, deployment, rollout, and ongoing support. Administer platforms such as ERP, CRM, order management, and support systems; build integrations with Engineering; improve finance, supply chain, fulfillment, and member-service workflows; troubleshoot issues; lead user acceptance testing and change management; create documentation and training; and use AI tools to automate workflows and improve efficiency.

Designs and delivers data-driven audience, targeting, and measurement solutions for digital marketing campaigns. Translates business goals into technical requirements, improves data quality and reporting, standardizes audience documentation, and manages initiative execution, monitoring, issue triage, and alerts. Partners with Marketing, Product, and Technology on platform enhancements while identifying responsible artificial intelligence applications with human oversight, governance, explainability, and measurable outcomes.

Provides senior-level support for NBCUniversal’s advertising sales systems, handling tickets, troubleshooting software, integrations, calculations, and backend data issues. The role monitors systems, manages defects, coordinates with vendors and engineering teams, documents procedures, improves processes through automation, and supports stakeholders under established SLAs. It includes occasional evening work and rotating weekend on-call coverage during special events.

Serves as the liaison between business stakeholders and IT for enterprise ERP systems in a defense manufacturing environment. Responsibilities include analyzing and improving processes, gathering requirements, configuring and testing ERP platforms, supporting integrations, troubleshooting issues, developing documentation and training, creating reports and dashboards, and ensuring compliance with cybersecurity and defense-industry regulations.

Own end-to-end business systems analysis for Salesforce CPQ, Revenue Cloud, and the Quote-to-Cash ecosystem. Gather requirements, define processes, conduct fit-gap analysis, design scalable solutions, plan and execute testing, document workflows, train users, and provide post-launch support. Analyze data, assess downstream impacts, facilitate Agile ceremonies, and use AI tools and Salesforce AI capabilities to accelerate delivery and improve seller and partner experiences.

Provide day-to-day application support, elicit and document business requirements, design and execute UAT and functional tests, create process and data flow documentation, coordinate with IT and stakeholders on defects and releases, and drive process improvements to maintain application stability and enhance user experience.

Lead Salesforce Lead-to-Order transformation initiatives across sales, AI, and mobile experiences. Gather requirements, design processes and solutions, prioritize AI use cases, manage functional backlogs, evaluate build-versus-buy options, and oversee testing, training, documentation, adoption, and continuous enhancements. Partner with Sales, Finance, Legal, Data, and Platform teams to deliver compliant, measurable capabilities that improve seller productivity and trust in AI-enabled workflows.

The Senior Business Systems Analyst will leverage ServiceNow for automation, aligning solutions with business needs, enhancing user experience and driving AI-assisted solutions.

Senior Business Systems Analyst supporting Credit Card Servicing: gather requirements, perform data analysis (SQL), design high-level solutions, create Jira stories, coordinate SDLC activities, review APIs and vendor integrations, and communicate with cross-functional teams to deliver backend credit card data solutions.

Develop and maintain Nexthink platform capabilities, PowerShell-based remote actions, dashboards, automations, and endpoint management workflows. Integrate Nexthink with ServiceNow and other enterprise systems, analyze telemetry, improve device health and employee digital experience, and support predictive, proactive, and self-healing IT operations. Partner with service desk, EUC, infrastructure, cybersecurity, and ITSM teams while providing technical enablement, documentation, and insights through dashboards and scorecards.

Analyzes and improves quote-to-cash financial systems by gathering requirements, documenting processes and system designs, collaborating with engineering and finance teams, supporting implementation, coordinating QA and user acceptance testing, and ensuring compliance with accounting controls, audit requirements, and SOX regulations.

Analyzes business requirements and technology applications, defines system scope, documents functional and technical requirements, and recommends solutions. Leads cross-functional process improvement initiatives, evaluates system changes, supports testing phases including UAT, and improves workflows through automation. Advises internal business groups on technology implementation, system integration, data mapping, and operational efficiency while monitoring application performance and client feedback.

Perform business systems analysis and consulting for finance technology: gather and document business and technical requirements, design solutions, configure and evaluate systems, support testing/defect tracking, and drive process improvements for financial systems. Collaborate with stakeholders, use SQL/PLSQL and relevant tools, and support Agile/Kanban delivery.

Partner with cross-functional teams to manage requirements, roadmaps, and SDLC for enterprise applications. Produce requirements, process diagrams, QA/UAT, perform system configuration/integrations, and deliver ERP/WMS/CRM improvements that boost efficiency and customer experience. Collaborate with vendors, 3PLs, and use AI tools to accelerate delivery.

Lead design and delivery of scalable Sales Cloud and GTM systems. Translate GTM requirements into functional and technical designs, coordinate stakeholders, automate sales workflows with AI, and manage onshore/offshore teams to implement and optimize Salesforce and related GTM tools.

Lead DEX analytics and tooling to identify and remove employee digital friction using Nexthink and ServiceNow. Build and maintain a Digital Experience Scorecard, produce dashboards and presentations, partner with Enterprise IT and AV teams to standardize meeting-room and collaboration experiences, manage projects to improve tooling, access, and onboarding, and communicate improvements back to employees.

Analyze and improve sales processes and systems, manage Salesforce configuration and change control, design and implement CPQ/quote-to-cash solutions, collaborate with RevOps/Finance/Legal, drive projects end-to-end, provide day-to-day Salesforce support, ensure testing and documentation, and use AI tools to automate and accelerate seller workflows.

Configure, build, test, and maintain the core claims platform (Origami) and integrations. Execute JIRA backlog items, develop test scripts, troubleshoot system issues, support UAT, maintain documentation, and partner with Enterprise Technology and vendors to ensure accurate reporting and data integrity.