Top Support Engineer Jobs

The role involves providing engineering support for maintenance, evaluating repairs, establishing maintenance requirements, and improving maintenance execution for the E-4B program.

The IT Support Engineer II will troubleshoot IT issues, develop solutions, maintain IT infrastructure, and provide support for users. This includes managing hardware, networks, and creating health reports while ensuring effective communication and training.

Join as a 2nd Level Support Engineer, providing technical support for Celonis software, driving ticket resolution, and contributing to ongoing service improvement.

As an Associate Platform Support Engineer, you'll manage and resolve reliability issues for the iManage Cloud platform, collaborate across teams, and advocate for users through data-driven decision-making.

Provide technical customer-facing support for FreeWheel adtech platforms: troubleshoot issues, analyze data with SQL and scripting, develop and integrate against RESTful APIs, maintain documentation and runbooks, and apply adtech standards (VAST, openRTB) to solve complex problems.

As an RPA Support Engineer I, you will monitor bot performance, apply fixes, manage VMs, analyze logs, and liaise with business units and the RPA CoE on bot health and efficiency.

As a Production Support Engineer, you will minimize downtime and optimize production uptime, manage incidents, perform troubleshooting, and enhance support tools while collaborating with various teams.

The Cloud Technical Support Engineer - Co-op aids enterprise customers with application integration, supports deployment, engages with engineers on service enhancement, and assists in diagnosing issues related to Wasabi's cloud storage.

As a Product Support Engineer, you will develop and implement sustainment strategies, collaborate across teams, and ensure product reliability and operational readiness in defense technology.

Serve as the final technical escalation for camera hardware, firmware, and AI-edge issues. Perform end-to-end debugging, analyze device telemetry and fleet patterns, lead post-mortems, drive hardware launch validation and runbooks, run on-site investigations and beta deployments, develop diagnostic tools, and coach support engineers.

The Field Support Engineer integrates systems into customer environments, provides technical support, and resolves complex issues, ensuring efficient operations.

The L2 Support Engineer assists in troubleshooting technical issues, prioritizes support, collaborates across teams, and provides training to internal and external stakeholders.

As a Customer Support Engineer, you will manage support tickets, troubleshoot issues, collaborate with engineering, and improve support processes while creating documentation.

The Support Engineer - Tier 1 assists customers by resolving product issues, delivering training, and ensuring high quality interactions while collaborating with teams.

The Senior Support Engineer assists customers with technical issues, manages complex solutions, mentors team members, and collaborates with various stakeholders to improve product quality and support processes.

The Senior Support Engineer leads high-impact technical escalations, mentors team members, and advocates for customer solutions while driving innovations in service delivery through AI and automation.

Provide advanced multi-channel technical support for public-safety software, diagnose Windows/Linux and IP telephony/network issues, manage incidents and escalations, document resolutions, perform system audits, collaborate with DevOps/Engineering, and participate in on-call rotation to ensure system performance and customer satisfaction.

The Federal Support Engineer will engage with customers to resolve technical support requests, educate clients, troubleshoot issues, and mentor team members.

Premier Support Engineers at Datadog engage with clients to provide technical support, develop relationships, and drive product discussions while working in a fast-paced environment.

The Bare Metal Support Engineer provides support and maintenance for CoreWeave's GPU fleet, collaborating with customers and engineering teams, diagnosing issues, and improving hardware and software performance.

The DAF Support Engineer supports operations, monitors satellite access, manages incidents, troubleshoots issues, and communicates with customers and teams on task requirements and resolutions.

Provide L3/L4 technical support for ReversingLabs cybersecurity products: troubleshoot, debug, document solutions, assist deployments, escalate critical issues, collaborate with Product and Engineering, and maintain customer-facing knowledge and SLAs.

As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.

The Cloud Support Engineer collaborates with customers post-implementation, resolves support issues, and ensures high satisfaction with SailPoint's IdentityNow product.

Provide first-line desktop support for Pleasanton office employees: triage Jira tickets, image and join workstations to Active Directory, troubleshoot Windows/macOS, Office, VPN/MFA, mobile devices, manage AV and asset-management systems, automate tasks with scripting, participate in on-call rotation, and own desktop projects.