Top Customer Success Manager Jobs
As a Customer Success Manager at Justworks, you will be responsible for developing strong relationships with customers, ensuring their long-term success on the platform, and driving business growth through value delivery and retention strategies.
The Customer Success Manager will be responsible for owning retention, churn rate, and upsells. They will work cross-departmentally with internal teams, and communicate with executives and key stakeholders. The ideal candidate should have strong organizational skills, excellent written and verbal communication skills, and a proven track record of managing successful programs that drive customer success.
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As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle.
Responsible for managing end-to-end customer relationships, ensuring customer success and value from the platform.
As an Enterprise Customer Success Manager, you will be a strategic thought leader in supporting the highest value customers and providing proactive strategic consulting. You will serve as an advocate and partner to Klaviyo's most strategic customers, combining marketing strategic guidance, technical aptitude, and business acumen to drive maximum value with Klaviyo.
The Customer Success Manager at Cresta will be responsible for ensuring customer success and delivering business value. This role involves strategizing and implementing initiatives to increase customer engagement, managing new customer onboarding, and collaborating with various teams within the company. The ideal candidate should have a bachelor's degree in business or a related field, 5+ years of experience in a customer-facing role, strong project management skills, and excellent communication skills.
As an Enterprise Customer Success Manager, your main responsibility is to help customers succeed with Writer. You will be involved in onboarding, adoption, and retention processes, as well as project managing and driving value across their business. You will work closely with the VP of Customer Success and other customer success managers to build a World Class CS org.
As a Customer Success Manager, you will serve as the main point of contact for customers, build strong relationships, and help them achieve their goals with our platform. You will be responsible for client retention, identifying opportunities for growth, and facilitating client interactions. We are looking for someone with 4-6 years of experience in customer success, account management, sales, or project management.
Featured Jobs
Our Customer Success Managers are empowered to own the entire post-sales process, taking over immediately after contract execution and leading our clients on an engaging customer journey and into long-term immersion of our software in their day-to-day business.
Primary point of contact for strategic customers, manage customer lifecycle, build customer success model, analyze customer data, and work with product team to enhance value.
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As an Enterprise Customer Success Manager, you will work with Fortune 500 enterprises to evolve the way they think about human capital development. Responsibilities include managing a multimillion dollar book of business, building cross-functional relationships, partnering with clients to craft Joint Success Plans, and facilitating business reviews with decision-makers.
As a Customer Success Manager, you'll be guiding and advising our client stakeholder users at this quickly growing company ensuring they have a smooth experience with our platform.
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You'll advocate for the customer internally and focus on a positive customer experience.
The Enterprise Customer Success Manager at AB Tasty in NYC will manage a portfolio of accounts to help clients leverage products for their goals. This role involves working cross-functionally with Key Account Managers, Product, and Tech teams to drive value and reduce churn.
The Customer Success Manager will champion the customer throughout the engagement lifecycle, enabling them to get the best value from Enverus' software and solutions. This role is focused on customer retention and driving our Net promoter score to the world-class level.
Customer Success Manager role at Indico Data involves project managing customer onboardings, interacting with stakeholders, training customers on Indico's platform, demonstrating product features, visualizing data, and advocating for customers within the company.
Seeking a Customer Success Manager with extensive experience in analytics, business intelligence, and SaaS to drive Net Dollar Retention (NDR) through strategic account management and growth initiatives. Responsibilities include account management, analytics expertise, NDR growth strategies, customer advocacy, success plans, and educational initiatives.
At Informed K12, we’re on a mission to help school district administrators operate efficiently and gain insight into their most critical school business processes. Still today, most school districts have hundreds of mission-critical pr...
As a Customer Success Manager, you will help customers set up and adopt Finley's software. You will work with various teams at Finley and drive customer retention and renewals. Your responsibilities include conducting trainings, assisting in preparing customer reports, maintaining customer updates, and ensuring a best-in-class customer experience.
As a Customer Success Manager, you will build deep relationships with customers, provide strategic guidance, onboard new customers, and be the voice of the customers within the company. You will also be responsible for identifying and managing opportunities with customers.
The Customer Success Manager (CSM) will manage customer loyalty and adoption of Saviynt’s innovative products and services using our customers’ business objectives and priorities as the foundation of the work they perform. The CSM will be responsible for driving value-based outcomes by providing customer categorization, oversight, adoption recommendations, opportunities for increased service, and metrics analysis.
Experienced Customer Success Managers needed to address client needs, drive strategic plans, and communicate wins. Strong project management and communication skills required.
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Customer Success Manager at Regal.io responsible for post-sale customer experience and driving revenue growth through data-driven strategies and client relationships.
The Strategic Customer Success Manager will be responsible for managing a set of sponsors for global events, ensuring client success and renewal of sponsorship packages. The main focus will be on driving renewal revenue and building strong client relationships. The role requires experience in account management and client relationship management.
Manage the post-sales customer relationships for enterprise clients, provide strategic advice to help customers achieve business outcomes, lead renewals and upsell discussions, collaborate with product team on feedback, project manage internal customer projects, and become an expert in learning methodologies.
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