Top Customer Success Manager Jobs

The Enterprise Client Success Manager will manage enterprise client relationships, ensuring adoption, satisfaction, and growth while providing operational support and insights for strategic account expansion.

The Customer Success Manager at LogicMonitor is responsible for customer success, retention, and growth. They manage relationships and drive adoption of the platform, collaborating with internal teams and customer stakeholders to ensure value delivery and account health.

The Strategic Customer Success Manager will build relationships with key stakeholders, develop tailored success plans, provide guidance on the mParticle platform, collaborate with internal teams, and track customer health metrics.

Drive customer growth, adoption, and renewals for Notion's product by helping clients achieve goals through AI workflows and customer success strategies.

Serve as primary contact for strategic mortgage customers—onboard, drive adoption, manage renewals, and support upsells. Monitor KPIs and customer health, troubleshoot API issues, escalate complex support cases, and build repeatable success processes to reduce churn and scale retention.

The Customer Success Manager will manage enterprise-level clients in Financial Services, driving adoption of the Yext platform while ensuring customer satisfaction and growth through strategic planning and collaboration.

As a Customer Success Manager, you will foster relationships with customers, advocating for their needs while promoting product adoption and growth opportunities. Responsibilities include managing account transitions, advising customers on best practices, and collaborating with internal teams to ensure satisfaction.

Manage customer relationships, advocate for their needs, advise on MongoDB best practices, resolve issues, and develop strategic account plans.

Lead and mentor a team of 7-12 customer success professionals to ensure operational excellence, drive customer satisfaction, resolve high-urgency escalations, implement KPIs, champion process improvements, collaborate cross-functionally, and foster client relationships while using data to improve team performance.

Serve as a technical Customer Success Manager for mid-market B2B clients, driving AI-led adoption, strategic architecture, integration troubleshooting, change management, data-driven expansion, technical enablement workshops, and representing customer needs to Product and Engineering to influence roadmap and upsell opportunities.

Own a portfolio of enterprise insurance customers to drive adoption, renewals and expansion. Build executive relationships, run QBRs and workshops, track customer health and risks, surface product feedback, and collaborate cross-functionally to improve outcomes and scale CS processes.

Own a portfolio of complex US enterprise insurance customers to drive adoption, renewals, and expansion. Build executive relationships, run QBRs and value assessments, forecast customer health and revenue, capture structured feedback to influence product, and partner cross-functionally to resolve issues and deliver measurable business outcomes.

Manage customer onboarding, drive product adoption, monitor health metrics, support retention and renewals, identify expansion opportunities, gather customer feedback for product teams, and maintain accurate records and success plans in Salesforce to ensure measurable business outcomes.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Senior Principal Customer Success Manager builds relationships with customers, guides their digital journey, executes adoption strategies, and collaborates with sales to mitigate risks while representing customer needs internally.

As a Client Success Manager, you will drive customer success for enterprise partners by engaging with stakeholders, providing data-driven insights, and enhancing their experience with Zocdoc's services.

The Customer Success Manager will engage customers to maximize platform usage, drive renewals, build relationships, and analyze customer data for strategic recommendations.

Manage onboarding, implementation, and activation for enterprise clients. Project-manage feature rollouts, serve as escalation point, monitor usage and SLAs, ensure correct invoicing, and proactively identify and resolve issues while collaborating across Sales, Support, Billing, and Technical teams.

Own growth for a portfolio of 1,000+ SME customers using data-driven insights and automation to drive product adoption, engagement, and revenue. Develop lifecycle journeys, monitor intent signals and usage trends, run one-to-many campaigns, identify friction in the customer journey, and work cross-functionally to improve operations and expand customers.

Manage a high-volume small-market book (50-75 accounts, ≤250 lives) to drive engagement, satisfaction, and retention. Own day-to-day client and broker relationships, track KPIs, execute engagement plans, manage concurrent projects, triage issues cross-functionally, lead client meetings and presentations, and travel up to 20% for in-person sessions.

The Customer Success Manager is responsible for retaining and expanding customer accounts, ensuring value realization from TrakSYS, and building long-term partnerships across North America.

The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.

The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.

As a Customer Success Manager, you will develop relationships with enterprise customers, driving their success and adoption of Jellyfish's platform through onboarding, training, and regular check-ins with account health.

Manage proactive, one-to-many engagement for non-managed customers to drive retention, satisfaction, and expansion. Lead renewal and discount negotiations, run business reviews, identify upsell opportunities, translate complex HR/insurance topics, and partner cross-functionally to surface risks and improve retention.