Top Service Desk Analyst Jobs

The Service Desk Analyst II is responsible for providing technical support and customer service to end-users. They will gather information, diagnose issues, and deliver solutions via remote connection or the internet. The ideal candidate has experience supporting software applications and equipment in a helpdesk environment, as well as strong problem-solving and communication skills. A minimum of 5 years of experience in the IT field or a 2-year associate's degree in IT or Healthcare Informatics is required.

Provide customer service and technical support to end-users. Troubleshoot and resolve issues related to computer applications and equipment. Stay up-to-date with system information and follow standard processes. Strong communication and problem-solving skills required.

Responsible for providing remote support to IT customers in a 24/7 call center environment. Must have strong customer service and communication skills. Knowledge of Microsoft Windows and experience in troubleshooting computer applications and equipment required. Mobile device support experience is also necessary. A minimum of 5 years of IT experience or a 2-year degree in IT or Healthcare Informatics is required.

Support IT customers by providing timely and enthusiastic remote support. Must have strong customer service and communication skills.

IT Support Analyst role at Pie, responsible for providing IT helpdesk support, troubleshooting hardware/software/VOIP, identity and access management, copier/printer support, and asset management. Must have experience with LAN/WAN/VPN, networking protocols, Atlassian administration, and mobile device management tools. Hybrid/remote role based in Denver, Colorado.

Seeking a Service Desk Analyst to provide remote support, desktop support, and field technician support for the United States Coast Guard IMS program. Responsible for troubleshooting, maintaining software and hardware, coordinating installations, and managing mobile devices. Must have a high school diploma, 3 years of experience, and U.S. Citizenship with a Secret clearance.

The End User Support Analyst serves as a liaison between Information Technology Management and assigned organizational departments on matters related to technology, support, deployment, and planning. They provide analysis, technical assistance, and support coordination for computer hardware, software, networking, and applications systems. The role involves decision-making, problem-solving, and maintaining technical support for customers in a professional manner.

Fidessa's Trading Support Analysts provide functional support for all customer requests across Fidessa's multi-asset product range, with a specific focus on the support and training of new and existing users of the Fidessa equities trading and risk management platform. They resolve customer issues, provide product training and support, and conduct on-site customer visits. This is an excellent opportunity for recent grads or individuals with up to 4 years of experience in equities trading operations.