Top Service Desk Analyst Jobs
The Service Desk Analyst II provides customer support by addressing inquiries, processing information, and troubleshooting issues. They utilize tracking software for case management, ensure effective communication, and document interactions accurately. The role includes maintaining knowledge of system updates and customer service practices for prompt service delivery.
The Service Desk Analyst II provides customer support by addressing inquiries, resolving issues, and documenting transactions through a computerized tracking system. The role requires effective communication, familiarity with Microsoft Windows and mobile device support, and adherence to standard procedures for service delivery.
The Service Desk Analyst II provides remote IT support to customers from a 24/7 call center. Responsibilities include interacting with customers to address inquiries and issues, delivering service via remote connections, processing call transactions, and following escalation procedures while ensuring customer satisfaction.
The Service Desk Analyst II provides remote IT support to customers, addressing inquiries and issues while maintaining accurate records of transactions. Responsibilities include troubleshooting, effective communication, and ensuring prompt service delivery while following standard procedures and escalation protocols.
As a Transmissions Support Analyst, you'll troubleshoot application flows, maintain operational stability, and provide customer support for production services. You'll assist in incident management, monitor production environments, and interact with business partners to improve service delivery.
The IT Help Desk Analyst will provide technical support for the LIFT Ecosystem at the Naval Air Systems Command, handling user trouble tickets, assisting with meetings, and reporting on ticket resolutions while leveraging various software tools.
The Technical Support Analyst role at Privia Health involves providing comprehensive hardware, software, and systems support to healthcare providers and corporate employees. Responsibilities include responding to inquiries, delivering technical assistance, managing cases, collaborating on projects, and implementing process improvements. The ideal candidate should be innovative, energetic, and adaptable.
The IT Help Desk Analyst at All Lines Technology provides first-level IT support, focusing on customer service and troubleshooting. Responsibilities include responding to user inquiries via call and chat, diagnosing issues, managing incidents, documenting solutions, and maintaining data integrity. The role requires effective communication and adaptability to technology changes.
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The Customer Technical Support Representative will provide remote and desktop support, managing user accounts, troubleshooting Microsoft Office 365 and Windows issues, and assisting with hardware and software installations for clients in the United States Coast Guard IMS program.
The Trading Support Analyst at Fidessa provides functional support for customers using the equities trading and risk management platform, resolving issues via phone, chat, and email. The role requires interaction with clients and requires travel for on-site training. Candidates should have a basic understanding of equities trading operations and hold a relevant degree.
Seeking a seasoned IT Application Support Analyst to provide application support to internal stakeholders across marketing, sales, and professional services. Responsibilities include troubleshooting complex issues, collaborating with development teams, and ensuring employee success.
The Support Analyst will provide implementation and support for client-facing applications in cloud, mobile, and on-premise environments. Duties include communicating with clients, managing enhancement requests, supporting end users, analyzing issues, making configurations, creating reports, developing test cases, and handling release management for applications.
The Tier III Help Desk Analyst will troubleshoot and resolve advanced software and hardware issues, support users of various operating systems, and collaborate with internal and external tech groups. Responsibilities include monitoring support queues, escalating incidents, and maintaining IT services for the House of Representatives.
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