Top Service Desk Analyst Jobs

As an IT Service Desk Analyst, you will escalate complex issues, mentor team members, resolve technical issues, maintain customer satisfaction, and improve processes.

As an Enterprise Service Desk Analyst, you will provide remote IT support, troubleshoot user issues, log incidents, and escalate complex problems, ensuring compliance with federal regulations.

Provide service and support to end-users, troubleshoot issues, document information, follow escalation procedures, and ensure customer satisfaction.

The Service Desk Analyst II role focuses on providing IT customer support through remote channels, managing inquiries, and troubleshooting issues via a call center environment.

The Service Desk Analyst I provides remote IT support, handles customer inquiries, documents issues, and ensures high-quality customer service in a call center environment.

Provide IT customer support primarily through remote assistance, utilizing strong communication skills and troubleshooting techniques to resolve issues while following standard procedures.

Provide technical support and service to users, troubleshoot issues, document interactions, and maintain customer satisfaction in a fast-paced environment.

Provide Tier 1 IT support to hospital clients, emphasizing customer service and problem-solving to address basic technical inquiries.

Provide remote IT support to customers, addressing inquiries and troubleshooting issues using standard processes. Maintain records and ensure customer satisfaction through effective communication.

Provide technical support for Mac and Windows systems, manage Microsoft 365 services, and develop automation scripts to optimize IT operations.

Provide Tier 1 IT support to hospital clients, resolving technical issues while ensuring excellent customer service and adhering to ITIL guidelines.