Top Tech Support Jobs

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

Lead technical support escalations, coordinate with Product and Engineering to resolve complex issues, act as cross-functional liaison, support team initiatives and onboarding, and enable staff through guidance, documentation, and process improvements to ensure timely resolution and operational excellence.

Provide advanced IT support, mentor Tier 1 technicians, manage IT hardware lifecycle, and lead IT projects while ensuring smooth business operations.

As a Senior Bilingual Technical Support Specialist, you will manage technical assistance, resolve escalated issues, collaborate with teams, and guide junior staff while advocating for customers.

Provide technical support and manage business stakeholder relationships: troubleshoot issues, escalate and document incidents, coordinate with IT teams, maintain service levels, and assist in process and customer experience improvements.

Provide expert-level Tier 2 technical support for Android-based POS solutions, troubleshoot issues, and collaborate with clients and developers for efficient resolution.

The Technical Support Engineer will troubleshoot and resolve customer issues, provide technical direction, and document processes for GovCloud customers, ensuring high-quality responses and customer satisfaction.

The Associate Technical Support Engineer will provide production support for Wealth Management solutions, troubleshoot client issues, and manage case resolutions.

Provide AI-augmented technical support for web and mobile applications: triage and resolve tickets, meet SLAs, communicate with customers, identify trends, participate in release verification, and improve AI-assisted workflows.

The Technical Support Analyst provides exceptional client support through various channels, solving problems and understanding client issues with expertise.

The role involves providing advanced technical support to enterprise customers, managing complex issues, collaborating cross-functionally, and improving support processes.

Provide front-line phone and web-portal support to strategic healthcare clients. Triage, document, and resolve technical and billing/revenue-cycle issues; escalate to internal teams as needed. Maintain professionalism, meet team metrics, and assist with projects assigned by management.

Provide advanced technical support to customers, resolving complex issues, documentation, and collaboration with internal teams. Assist with software configuration and improve customer satisfaction through various communication channels.

The Bare Metal Support Engineer provides support and maintenance for CoreWeave's GPU fleet, collaborating with customers and engineering teams, diagnosing issues, and improving hardware and software performance.

Lead a technical support engineering team handling escalation triage, on-call management, coaching, knowledge-base creation, cross-functional collaboration, and hands-on case resolution for identity/security issues.

Provide advanced Tier-3 technical support and act as liaison to Engineering/Product. Lead RCA/post-mortems, manage high-severity incidents, analyze ticket patterns, improve observability tooling, and mentor front-line support to reduce escalations.

As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.

Premier Support Engineers at Datadog engage with clients to provide technical support, develop relationships, and drive product discussions while working in a fast-paced environment.

As a Technical Support Engineer, you'll assist customers with technical questions, develop relationships, and engage in education and documentation efforts while supporting Datadog's Premier Customers.

Provide technical support and incident response for enterprise partners using Wise Platform. Troubleshoot and debug REST APIs and SWIFT integrations, analyze logs and databases, respond across email/chat/phone/video, coordinate during high-severity incidents, and share trends with product and engineering to improve the platform.

The Lead Technical Support Engineer will serve as a trusted advisor to customers, addressing mobile SDK application issues, providing solutions, and ensuring customer success with HERE's products.

As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

The Technical Customer Support Manager will oversee daily operations of the Technical Support team, manage escalations, troubleshoot complex issues, and collaborate with various departments to enhance customer experience.

The Technical Support Analyst provides support to clients through exceptional communication via phone, online requests, and live chat, solving their issues and enhancing client satisfaction.