Top Tech Support Jobs

Provide technical support to customers via chat, email, and phone; troubleshoot networking and application performance issues; collaborate with senior engineers; maintain tickets, documentation, and runbooks; test releases and report bugs.

Provide advanced technical support and escalation for the Axiom decision-support product, troubleshoot complex issues, lead root-cause analysis, document cases, deliver customer/internal training, mentor junior staff, collaborate cross-functionally, and ensure HIPAA-compliant PHI handling.

Provide technical support for Postman's API platform: diagnose and resolve customer issues, collaborate with engineering and product teams, maintain knowledge base content, handle phone and written support, and participate in weekend and ET-aligned coverage.

Provide technical field support for AH-64D/E helicopters globally, troubleshoot systems, conduct training, and serve customer needs in various locations.

Provide 24x7 technical support to C-level executives, assisting with hardware and software issues, managing assets, and offering application support on multiple operating systems. Engage in user outreach, solve desktop problems, support in-house applications, and provide audiovisual assistance as needed.

The Technical Support Specialist assists clients with cloud-managed video security technology by diagnosing issues and providing multi-channel support.

The role involves managing AI support and learning programs, troubleshooting technical issues, designing training materials, and measuring adoption metrics.

The role involves providing technical support to customers by resolving complex issues, managing interactions, and collaborating with teams while leveraging AI tools to enhance service delivery.

This role involves providing technical support, designing learning programs, and managing initiatives to enhance AI adoption across the company.

Lead a 60+ person technical support team across North America and LATAM, overseeing strategy and ensuring optimal support for clients. Responsible for process improvement and alignment with key stakeholders.

The Technical Support Analyst will troubleshoot complex issues, analyze logs and data, collaborate with teams to resolve incidents, and maintain documentation.

The Technical Support Engineer analyzes and resolves software issues, collaborates with clients and internal teams, and maintains technical knowledge about the iManage product suite.

As a Technical Support Engineer I, you'll provide technical support for the TrakSYS platform, troubleshoot issues, assist in upgrades, and maintain documentation while collaborating with global teams.

Provide technical support and on-site representation to assist the customer with troubleshooting aircraft issues and maintaining operational readiness.

The Technical Support Specialist supports the Product Solutions team by maintaining product entries in Zoho CRM, generating reports, managing documentation, and coordinating communications across departments.

Interns will tackle real-world challenges in technical support by troubleshooting and innovating solutions for customers while collaborating with engineering teams.

The Manager leads a team delivering technical support for Data & Intelligence products, ensuring service quality and customer satisfaction.

Provide technical assistance and customer support for Chamberlain Group Residential Product lines. Process orders, handle inquiries, and ensure customer satisfaction while complying with health and safety guidelines.

As a Technical Support Engineer, you will troubleshoot technical issues for customers, manage support cases, and ensure successful integration outcomes.

As a Technical Support Associate, you'll support customers by troubleshooting issues, providing guidance, and collaborating to enhance product experiences while working weekends.

Assist in customer implementations, analyze requirements, prioritize product roadmaps, conduct demos, and support existing customers via various communication methods.

As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.

Responsible for leading the delivery of technical support operations, implementing service strategies, managing a large team, and ensuring exceptional customer experience.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.