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Top Tech Support Jobs

6 Days Ago
Remote
Hybrid
Massachusetts, USA
81K Annually
Mid level
81K Annually
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Engineer will troubleshoot technical issues for Rave’s notification software products, provide customer support, conduct trainings, and act as a liaison for escalated concerns.
Top Skills: APIsDhcpDnsHTMLMySQLOracleSaaSSftpSQL ServerSsoTcp/IpXML
Reposted 2 Days Ago
Hybrid
New York, NY, USA
88K-105K Annually
Senior level
88K-105K Annually
Senior level
Productivity • Sales • Software
The Senior Technical Support Specialist leads cross-functional teams, resolving internal business issues and improving processes. Responsibilities include mentoring, project management, and enhancing customer support systems.
Top Skills: Crm SystemsSalesforceTicketing Systems
Junior
Cloud • Consumer Web • eCommerce • Information Technology • Software
As a Technical Support Representative, you'll provide bilingual support to merchants, troubleshoot issues, and enhance customer satisfaction with eCommerce solutions. Responsibilities include communication with management, onboarding customers, and resolving technical queries in a 24x7 environment.
Top Skills: CSSEcommerceHTMLJavaScriptJqueryWeb Technologies
7 Days Ago
Easy Apply
Hybrid
9 Locations
Easy Apply
Junior
Junior
Healthtech • Other • Sales • Software • Analytics • Conversational AI
The Customer Technical Support Engineer provides technical support for a SaaS product, troubleshooting issues, managing cases, and collaborating with teams to ensure customer satisfaction.
Top Skills: AWSCloud-Based SolutionsHl7JIRAPostmanSaaSSalesforce
4 Days Ago
Hybrid
Houston, TX, USA
Junior
Junior
Software
The Technical Support Analyst provides exceptional customer service and support through various channels, helping customers with product knowledge and problem-solving.
Top Skills: Customer SupportSoftwareTechnology
8 Days Ago
Hybrid
Austin, TX, USA
Entry level
Entry level
Cloud • Information Technology • Security • Software • Cybersecurity
As a Technical Support Engineer, you'll solve complex technical issues for customers, assist the Technical Operations team, and enhance your understanding of internet technologies.
Top Skills: ApacheBashIisJavaScriptNginxPythonWordpress
Reposted 8 Days Ago
Easy Apply
Hybrid
New York, NY, USA
Easy Apply
Junior
Junior
Artificial Intelligence • Marketing Tech • Software
As a Technical Support Specialist, you will respond to customer inquiries, resolve issues related to the communications platform, and collaborate with various teams to enhance customer satisfaction.
Top Skills: APIsBasic ProgrammingContact Center SoftwareEmail MarketingHTMLMarketing AutomationSaaSSms MarketingSQL
10 Days Ago
Hybrid
Chicago, IL, USA
54K-82K Annually
Junior
54K-82K Annually
Junior
Artificial Intelligence • Cloud • Information Technology • Legal Tech • Productivity • Software
The Technical Support Engineer - AI will analyze and resolve client issues with AI software, collaborate across internal teams, and maintain knowledge of the iManage product suite and relevant technologies.
Top Skills: Ai Software SuiteApache TomcatHTMLJavaScriptMicrosoft Desktop SoftwareMicrosoft IisMicrosoft Windows ServersMobile Smart DevicesNetworkingPythonRelational DatabasesSQLTcp/IpWeb TechnologiesXML
Reposted 2 Days Ago
Palo Alto, CA, USA
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
The Technical Support Engineer will provide top-notch customer support, technical troubleshooting, and drive successful outcomes for clients. Responsibilities include educating customers, resolving system health issues, and collaborating for product improvements.
Top Skills: Amazon Web ServicesGoogle Cloud PlatformAzureSaaS
Reposted 2 Days Ago
Denver, CO, USA
Junior
Junior
Cloud • Information Technology • Productivity • Security • Sharing Economy • Software • Infrastructure as a Service (IaaS)
As a Technical Support Engineer, you'll provide technical support to partners, manage cases, create documentation, and maintain product knowledge specializing in Productivity, Infrastructure, Continuity, or Security.
Top Skills: AcronisAzureBitdefenderIronscalesMicrosoft Office 365PowershellProofpointSentineloneVeeam
13 Hours Ago
Hybrid
Santa Clara, CA, USA
103K-175K Annually
Mid level
103K-175K Annually
Mid level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Senior Technical Support Engineer, you'll guide customers through technical issues with ServiceNow, ensuring excellent support and resolution of complex cases while collaborating with teams for improvements.
Top Skills: AIJavaJavaScript
3 Days Ago
Hybrid
Cleveland, OH, USA
Senior level
Senior level
Security • Cybersecurity
The Senior Technical Support Engineer provides technical assistance to clients, resolves issues, supports product deployment, mentors teammates, and enhances documentation.
Top Skills: ActivemqApache Http ServerApache TomcatCentos/Red Hat Enterprise LinuxExpectKubernetesPostgresPython
2 Days Ago
Foxborough, MA, USA
Mid level
Mid level
Cloud • Information Technology • Cybersecurity
The Technical Support Engineer will provide remote and occasional onsite support for clients, focusing on troubleshooting hardware, software, and connectivity issues while ensuring excellent customer service.
Top Skills: Active DirectoryApple OsCitrixMS OfficeRemote Service Center SoftwareTerminal ServicesVMwareWindows Os
3 Days Ago
Remote
Atlanta, GA, USA
Senior level
Senior level
Artificial Intelligence • Machine Learning • Software
As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide solutions, collaborate with development teams, and maintain customer satisfaction and support resources.
Top Skills: Hubspot CrmPdm Tools
Reposted 2 Days Ago
Palo Alto, CA, USA
Junior
Junior
Other
As a Technical Support Engineer, you’ll provide technical assistance to customers through tickets, collaborate with teams to resolve issues, and contribute to internal documentation.
Top Skills: Call Center TechnologyCrm SystemsIp TelephonyIvrsTicketing Systems
Reposted Yesterday
Mountain View, CA, USA
Mid level
Mid level
Software
As a Technical Support Engineer, provide expert support for Apache Pinot and the StarTree Platform, ensure customer satisfaction, troubleshoot issues, and enhance product feedback.
Top Skills: Amazon AwsApache KafkaApache PinotClickhouseDruidGCPHadoopKubernetesAzurePrestoSparkSQLTrino
Yesterday
Remote
United States
Mid level
Mid level
Software
This role involves providing technical support for enterprise customers, diagnosing complex issues, collaborating with product teams, and optimizing product performance.
Top Skills: APIsGCPIntercomJIRAJSONNotionSQLWebhooks
8 Days Ago
Remote
USA
Mid level
Mid level
Software
The Senior Technical Support Specialist assists customers with technical issues, collaborates with internal teams, and ensures high customer satisfaction through effective problem-solving and communication.
Top Skills: AsanamacOSNotionSlackWindowsZendesk
7 Days Ago
San Francisco, CA, USA
Junior
Junior
Artificial Intelligence • Machine Learning • Software
As a Technical Support Engineer, you'll troubleshoot and resolve issues with AI-based robotic solutions, ensuring smooth operations and customer satisfaction while collaborating with engineering teams.
Top Skills: GrafanaJSONPythonRest ApisSQLUnix
Reposted 3 Days Ago
Hybrid
2 Locations
Senior level
Senior level
Financial Services
As a Technical Support Engineer, you will provide Tier 2 support, resolve customer inquiries, document bugs, and assist in technical implementations while focusing on enhancing customer experience.
Top Skills: APIsDev ConsoleEncompassKibanaPostman
Reposted 2 Days Ago
Remote
USA
Mid level
Mid level
Automotive • Mobile • Social Impact • Transportation
As a Technical Support Specialist, you'll provide outstanding support to partners using Via's technology, prioritize operational issues, and collaborate with teams to improve products.
Top Skills: Computer ScienceMobility TechnologySoftwareTechnical Support
7 Days Ago
Campbell, CA, USA
136K-140K Annually
Entry level
136K-140K Annually
Entry level
Software
Provide technical support for Mirantis Container platform technologies, troubleshoot complex issues across technology stack, and maintain customer satisfaction.
Top Skills: AWSAzureCentosChefGCPJenkinsLinuxPuppetRest ApiRhelUbuntu
Mid level
Aerospace • Artificial Intelligence • Cloud • Machine Learning • Software • Cybersecurity • Defense
Support DOD and Intelligence tasks by maintaining equipment, fabricating hardware, assisting in lab management, conducting RF testing, and project support.
Top Skills: CadElectronicsRf SystemsSoftware Defined RadioThermal Cycle ChamberThermal Vacuum ChamberVibration Table
7 Days Ago
Remote
USA
Junior
Junior
eCommerce • Information Technology
As a Technical Support Specialist, you will manage technical inquiries via email and chat, ensure quality assurance, and assist with documentation.
Top Skills: Shopify
11 Days Ago
Hybrid
Boston, MA, USA
Junior
Junior
Hardware • Logistics • Software
As a Technical Support Engineer, you will provide technical support, troubleshoot issues, train partners, and maintain strong relationships, while assisting in the knowledge base and attending technical meetings.
Top Skills: Mechanical EngineeringRobotics

Top Companies Hiring Tech Support Roles

See All
BigCommerce Thumbnail
Software • Information Technology • eCommerce • Consumer Web • Cloud
6 Offices
1500 Employees
Pax8 Thumbnail
Software • Sharing Economy • Security • Productivity • Information Technology • Infrastructure as a Service (IaaS) • Cloud
3 Offices
1600 Employees
Via Thumbnail
Transportation • Social Impact • Mobile • Automotive
4 Offices
ServiceNow Thumbnail
Software • Productivity • Information Technology • HR Tech • Cloud • Automation • Artificial Intelligence
66 Offices
26000 Employees
StarTree Thumbnail
Software
Mountain View, CA
60 Employees
Autofleet Thumbnail
Software
Tel Aviv
58 Employees
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