Top Tech Support Jobs

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

The Experience Center Technologist will support customer engagements by managing technology demonstrations, providing technical training, and ensuring communication between teams.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

Lead the design of technical support architecture for a 24x7 operations model. Collaborate with sales and product teams, and drive capacity planning and resource optimization to enhance customer experience and operational effectiveness.

Maintain and troubleshoot laboratory and facility infrastructure supporting emissions and vehicle testing. Serve as technical contact for stakeholders, execute preventative maintenance in Maximo, commission and repair HVAC, electrical distribution, plumbing and process equipment, coordinate suppliers/contractors, and support safe operation and testing readiness.

As a Technical Support Engineer, you will interface with merchants, handle integrations, provide operational excellence, and track product feedback.

As a Technical Support Specialist, you will resolve customer inquiries related to integrations, training, and product usage, collaborating with various teams to ensure customer satisfaction.

Provide bilingual (English/French) technical support via phone and email, become an expert in FareHarbor, troubleshoot client issues, communicate cross-team, contribute documentation, and improve SOPs.

Provide white-glove technical customer support for FareHarbor clients via phone and email. Become an expert user, troubleshoot issues, communicate cross-functionally, document solutions, contribute to help docs, and improve standard operating procedures while supporting variable shifts.

Provide bilingual (Spanish/English) technical customer support via phone and email, troubleshoot client issues, document solutions, communicate with internal teams, contribute to help docs, and follow/improve standard operating procedures while working flexible shifts.

Provide inbound/outbound technical support in English and German, troubleshoot client issues via phone and email, document solutions, communicate with internal teams, contribute to help documentation, and follow standard operating procedures while maintaining excellent customer service.

Provide inbound/outbound technical support (phone and email) for FareHarbor clients; become a product expert, troubleshoot issues, communicate with internal teams, contribute product feedback and help documentation, and follow and improve standard operating procedures. Requires shift flexibility.

The Technical Support Engineer role involves troubleshooting customer environments, educating on product installation, and collaborating with teams to enhance product quality.

The Technical Support Specialist provides Tier II support, troubleshooting system issues, assisting customers with software configuration and training, and collaborating with team members.

Provide technical support to customers via chat, email, and phone; troubleshoot networking and application performance issues; collaborate with senior engineers; maintain tickets, documentation, and runbooks; test releases and report bugs.

The Technical Support Engineer troubleshoots complex customer issues, educates on product installation and configuration, collaborates with engineering, and creates knowledge base articles.

The Senior Technical Support Analyst provides advanced application support for complex issues, conducts root cause analysis, and mentors team members. They ensure efficient resolution of technical problems and maintain documentation, enhancing customer satisfaction and minimizing downtime.

The Treasury Technical Support Analyst provides consultative technical support for online banking applications, ensuring excellent customer experience while managing a portfolio and assisting with financial processes.

The Weekend Technical Support Analyst will provide quality customer service, assist in problem-solving, and support HCSS products while maintaining high standards and creating documentation.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

Provide technical support for Postman's API platform: diagnose and resolve customer issues, collaborate with engineering and product teams, maintain knowledge base content, handle phone and written support, and participate in weekend and ET-aligned coverage.

Provide advanced technical support and escalation for the Axiom decision-support product, troubleshoot complex issues, lead root-cause analysis, document cases, deliver customer/internal training, mentor junior staff, collaborate cross-functionally, and ensure HIPAA-compliant PHI handling.

The Technical Support Engineer ensures effective partner support for Wise API integration, resolving issues and collaborating with global teams. Responsibilities include troubleshooting APIs, providing incident management, and gathering feedback for product improvement.

The Technical Support Specialist assists clients with cloud-managed video security technology by diagnosing issues and providing multi-channel support.