Top Tech Support Jobs

As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.

The Enterprise Technical Support Analyst provides front-line support for strategic clients, handling urgent and complex inquiries via phone or web, ensuring professionalism and timely resolution of issues.

As a Technical Support Specialist, you'll address customer inquiries, troubleshoot technical issues, collaborate across teams, and improve customer satisfaction while helping clients adopt the Regal platform effectively.

The Technical Support Engineer II will triage support cases, lead customer discovery conversations, gather technical evidence, and resolve straightforward issues while maintaining ticket hygiene and documentation.

Premier Support Engineers at Datadog engage with clients to provide technical support, develop relationships, and drive product discussions while working in a fast-paced environment.

As a Technical Support Engineer, you'll assist customers with technical questions, develop relationships, and engage in education and documentation efforts while supporting Datadog's Premier Customers.

Lead a global B2B technical support team, manage day-to-day operations, incident response, escalations and reporting; drive process improvements, analyze support metrics, partner cross-functionally, and coach a high-performing team. Role requires on-call availability and contributes to Global Service and Support strategy.

Provide advanced technical escalation support for Samsara's SaaS and hardware products. Lead deep-rooted investigations using logs, diagnostics, and API/JSON analysis; coordinate with Engineering, Product, and Customer Success; mentor support teams; document post-mortems; and participate in incident management and on-call rotations to resolve high-impact customer issues.

Provide time-sensitive technical support for RIS/PACS radiology systems: troubleshoot Windows servers/workstations, networks, Oracle databases; manage 20–30 ticket backlog; document incidents; liaise with internal teams to drive resolution and participate in on-call rotation.

Perform preventive and corrective maintenance, troubleshooting, fabrication, and repair of battery test cell equipment (cyclers, chambers, chillers, HVAC, power systems). Develop procedures, support new equipment launches, write standard work and pre-task plans, perform root cause analysis, and collaborate with cross-functional teams to improve processes and meet project timelines while following safety policies.

The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.

Provide frontline technical support for trading platform users across desktop, web, and mobile. Diagnose hardware, OS, networking, and connectivity issues; assist with installations and setups; document interactions and bugs in Salesforce and JIRA; escalate complex issues to Engineering; test updates in staging; and educate users on platform navigation and configuration.

Provide dedicated technical support for senior executives, managing device lifecycles, AV systems, and ensuring adherence to security policies while anticipating and resolving technology disruptions.

Support and enhance MetLife's Apptio Financial Management Platform, focusing on Costing and Planning modules. Responsibilities include configuring models, enhancing dashboards, and ensuring data accuracy for financial insights.

Provide expert technical support for Apple devices and Mac laptops, including troubleshooting, user training, onboarding, and network administration tasks.

Provide multi-channel technical support for Datadog Premier customers, reproduce and troubleshoot issues across integrations, educate clients on the platform, build documentation, run health-checks and demos, and participate in cadence calls and projects while working hybrid from the Denver office.

As a Technical Support Engineer, you'll assist customers with technical issues, improve product understanding, identify trends, and automate support processes.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

As a Senior Bilingual Technical Support Specialist, you will manage technical assistance, resolve escalated issues, collaborate with teams, and guide junior staff while advocating for customers.

Provide expert-level Tier 2 technical support for Android-based POS solutions, troubleshoot issues, and collaborate with clients and developers for efficient resolution.

The Technical Support Engineer will troubleshoot and resolve customer issues, provide technical direction, and document processes for GovCloud customers, ensuring high-quality responses and customer satisfaction.

The Associate Technical Support Engineer will provide production support for Wealth Management solutions, troubleshoot client issues, and manage case resolutions.

The Technical Support Analyst provides exceptional client support through various channels, solving problems and understanding client issues with expertise.

The role involves providing advanced technical support to enterprise customers, managing complex issues, collaborating cross-functionally, and improving support processes.

Provide front-line phone and web-portal support to strategic healthcare clients. Triage, document, and resolve technical and billing/revenue-cycle issues; escalate to internal teams as needed. Maintain professionalism, meet team metrics, and assist with projects assigned by management.