Top Customer Service Representative Jobs

Provide high-volume phone- and computer-based customer service for members and providers: manage member intake, coordinate with hospitals/clinics and clinical teams, schedule peer-to-peer reviews, resolve provider inquiries, and perform related administrative duties. Must multitask, work CST shift schedules, and complete remote training.

Provide compassionate inbound phone support for provider and member inquiries about claims, appeals, and statuses. Research claims platforms and medical records, navigate multiple systems to resolve issues, document interactions, meet quality and productivity standards, and adhere to compliance and reimbursement policies.

Provide empathetic, high-volume customer support for credit card customers via phone, text, chat, and video chat. Resolve inquiries, follow policies and procedures, navigate multiple systems, escalate to senior staff when needed, and meet call center metrics while attending required training and working on-site.

Handle inbound customer calls for a consumer lending brand after a 4-week training program. Resolve inquiries, process payments and payment plans, update accounts, and provide clear, empathetic verbal and written support while working remotely within specified states.

Handle high-volume customer inquiries across phone, text, chat, and video; resolve routine banking issues, navigate multiple systems, escalate when needed, and provide empathetic bilingual (Spanish/English) service while following policies and compliance requirements.

Provide empathetic, high-volume customer support for Everyday Banking across phone, text, chat and video; resolve routine inquiries, follow policies, escalate complex issues, and use multiple computer systems while meeting call center metrics.

Handle inbound customer cases for Kia Care, troubleshoot vehicle technology and warranty/repair issues, coordinate with dealerships and vendors, document interactions in CRM, de-escalate calls, and ensure timely, empathetic resolutions while working onsite in a contact center.

Provide front-line support for brokerage clients via phone, chat, and other channels. Resolve customer inquiries, follow policies and escalation procedures, advocate digital services, and meet call-center performance metrics while maintaining accuracy and compliance.

Provide bilingual (Spanish/English) customer support for small business banking across phone, chat, text and video. Resolve moderately complex inquiries, follow policies to manage risk, promote digital tools, escalate non-routine issues, and meet call-center metrics in a fast-paced environment.

Handle high-volume customer inquiries across phone, text, chat, and video; resolve routine banking issues, escalate when needed, follow policies, and maintain accuracy while meeting call-center metrics.

Receive and process spare parts orders by phone, fax, and email; prepare, package, invoice, and ship parts; maintain accurate records and inventory tracking; provide timely customer support to customers, dealers, and distributors; coordinate with internal teams to resolve order issues and ensure order accuracy.

The role involves supporting customers with financial inquiries via various communication channels, resolving issues, and delivering excellent customer service in a fast-paced environment.

Handle high-volume inbound patient calls to schedule appointments, process administrative requests (forms, refills, referrals, prior authorizations), update EMR records, de-escalate issues, and coordinate care with interdisciplinary teams while adhering to service-line guidelines and documentation standards.

Handle high-volume incoming patient calls to resolve appointment and administrative needs, triage inquiries, document interactions in the EMR, request forms/referrals/medication renewals, update patient records, de-escalate issues, coordinate with interdisciplinary care teams, and follow established service-line workflows and productivity standards.

The Customer Service Representative manages client interactions, providing support through high volume phone calls, resolving issues, and maintaining strong client relationships while working remotely.

The Bilingual Customer Service Representative provides support to clients in financial hardship programs, ensuring exceptional service, problem-solving, and effective communication while managing client requests in a remote call center environment.

Provide in-person patient support and phone-based customer service for billing and account resolution. Research and resolve outstanding balances, schedule payment plans, meet productivity and quality KPIs, advocate for patients on complaints or billing issues, participate in team meetings, and maintain knowledge of collection protocols, payer and regulatory policies.

Answer patient telephone inquiries about billing, insurance, collections and account issues. Document communications in patient accounts, resolve questions on first call when possible, escalate complex issues, and provide clear written responses while using clinic systems and working with supervisors and team leads.

The Associate Customer Service Representative handles inquiries about credit card accounts, assists customers with transactions, and resolves complaints. They provide information about products, services, and account management while maintaining customer satisfaction.

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

Provide phone-based support and education to accountholders on FSAs, HSAs, COBRA and related products. Resolve issues, guide customers through online tools, protect sensitive data, meet quality standards, and may be cross-trained for chat/email/text. Complete mandatory training, pass an 85% product exam, and meet service goals.

Provide assistance to customers regarding everyday banking services, answer inquiries, and ensure customer satisfaction through effective communication and problem-solving skills.

Handle high-volume inbound patient calls to schedule appointments, resolve inquiries, perform chart review, document in the electronic medical record, initiate forms/referrals/medication renewals, de-escalate concerns, and coordinate care with interdisciplinary teams. Attend onsite training and follow department workflows and productivity standards.

Handle inbound/outbound calls in a healthcare call center to schedule appointments, verify patient demographics/insurance, process referrals and medication refills, resolve complaints, perform high-volume data entry, and maintain quality and accuracy targets.

The Customer Service Representative assists YMCA members by answering inquiries, processing memberships, resolving issues, and ensuring satisfaction.