Top Customer Service Representative Jobs

Provides bilingual Spanish/English customer support for credit card products through phone, text, chat, video chat, and other channels. Resolves inquiries and issues, navigates multiple systems, follows policies and regulations, escalates complex matters, and delivers accurate, empathetic service in a high-volume, metric-driven environment. Requires completion of training, weekend and holiday availability, on-site work, and successful completion of a language assessment.

Provide remote customer service for healthcare plan callers by investigating questions, gathering information, coordinating internal and external resources, resolving issues, making outbound calls, and documenting interactions. The role emphasizes first-call resolution, clear communication, problem-solving, and use of CRM, knowledge-base, and healthcare systems. Full-time employees complete four weeks of virtual training and must work designated weekday shifts.

Provide first-tier remote customer support via phone, email, and written correspondence; resolve inquiries promptly, meet quality and performance metrics, handle escalations, and follow operational standards and schedules.

Provides remote customer service for health plan members by resolving benefits, eligibility, claims, spending account, and correspondence questions. Educates customers on plan options and healthcare benefits, contacts providers, and assists with UnitedHealthcare websites. The role handles 50–70 calls daily, requires complex database navigation, rotating EST shifts, and 18 weeks of full-time training.

Provide bilingual English-Spanish customer service and technical troubleshooting by handling back-to-back calls. Assist customers with billing, programming, technical issues, and product or service information. This full-time remote role includes paid training, company-provided equipment, and benefits. Employees must work flexible shifts, maintain a distraction-free home office with wired high-speed internet, and reside in an eligible state.

Provides bilingual English-Spanish customer service and technical troubleshooting by phone for DISH TV customers. Responsibilities include resolving billing, programming, and technical questions, promoting products and services, handling back-to-back calls, and maintaining engagement throughout shifts. The role is full-time, remote, includes paid training, and requires evening, weekend, or holiday flexibility, a dedicated home office, wired high-speed internet, and residence in an eligible state.

Provides complex customer support within commercial banking equipment finance operations. Responsibilities include researching and resolving customer problems, handling escalated inquiries, interpreting procedures, supporting less experienced representatives, recommending process improvements, communicating with internal and external partners, and helping meet productivity and performance goals.

Provides bilingual Spanish/English customer support for credit card and financial service inquiries through phone, text, chat, video, and other channels. Resolves customer issues, navigates multiple computer systems, follows policies and regulations, escalates complex matters, and meets performance goals in a high-volume call center. Requires onsite work, completion of eight weeks of training, weekend and holiday availability, and a language assessment.

Provides bilingual Spanish-English customer support for business banking customers through phone, text, chat, video chat, and other channels. Resolves moderately complex financial product and service issues, follows risk and compliance procedures, promotes digital services, escalates non-routine questions, and works in a high-volume, metric-driven contact center. Requires onsite attendance, full training participation, weekend and holiday availability, and successful completion of a language assessment.

Provides bilingual English and Spanish customer support for home delivery pharmacy and pharmacy benefits inquiries. Handles 60–80 incoming calls daily, documents customer information in computer systems, answers questions, and makes occasional follow-up calls. This fully remote role requires flexible scheduling, virtual training with camera participation, occasional overtime, and strong computer navigation skills.

Provides customer support for Boost Mobile by resolving billing, device, product, troubleshooting, and hardware questions. Promotes wireless services, maintains product and pricing knowledge, aims for one-call resolution, identifies service improvement opportunities through call-trend analysis, and supports diverse customers with technical solutions. Full-time paid training is provided, with on-site work and flexible evening, weekend, and holiday shifts.

Handles inbound calls and outbound follow-ups for Kia Consumer Affairs, resolving vehicle-related concerns involving warranties, repairs, service campaigns, dealerships, connected technology, and vehicle features. Provides empathetic technical guidance, de-escalates frustrated customers, coordinates with Kia, dealerships, and vendors, documents cases, and tracks resolutions using CRM and web-based systems. This full-time role requires onsite work in Clarksville, Tennessee, four weeks of mandatory training, schedule flexibility, and strong multitasking and communication skills.

Handles inbound and outbound patient calls, schedules medical appointments, provides appointment reminders and service education, documents interactions in CRM and practice management systems, addresses patient concerns, and coordinates with physician offices. Ensures compliance with scheduling protocols, HIPAA, privacy requirements, and escalation procedures in a high-volume call center environment.

Handles patient telephone inquiries about clinic billing, insurance, collection accounts, and general concerns. Documents communications and findings in patient accounts, resolves billing questions on the first call when possible, and routes complex issues for follow-up. The role requires accurate written communication, insurance billing knowledge, medical terminology and coding familiarity, software proficiency, organization, problem-solving, active listening, and collaboration with team leads and supervisors.

Provides inbound phone support for patients, physicians, medical offices, and other callers. Responsibilities include scheduling appointments, responding to emergency codes and hospital alarms, handling information requests, documenting actions, and completing assigned tasks accurately and efficiently. The role is fully onsite, requires overnight Thursday-Sunday shifts, and includes paid on-the-job training.

Process and verify customer orders, maintain accurate account records, respond to inquiries, coordinate returns and freight claims, provide quotes and order updates, and collaborate with engineering, production, logistics, and sales to ensure timely fulfillment. The role also supports continuous improvement by identifying service gaps and recommending process enhancements.

Provides patient-focused customer service for billing inquiries, outstanding balances, payment plans, account resolution, and reimbursement issues. Researches and resolves patient accounts in accordance with healthcare, payer, collection, and regulatory policies. Meets quality and productivity standards, escalates issues to management, collaborates with colleagues, and participates in training and process improvement. The role includes six to eight weeks of onsite training before transitioning to remote work.

Provides remote customer service to policyholders and agents regarding personal lines insurance products. Resolves policy-related issues within scope, escalates complex matters, and identifies customer needs to support satisfaction, retention, and business growth. Requires paid full-time training, weekend rotation, dependable wired internet, and an active Property and Casualty Producers insurance license.

Serves as the primary contact for healthcare providers through calls, chats, and email. Resolves benefits, eligibility, billing, payment, authorization, claims, and behavioral health issues while navigating more than 30 systems. The representative triages inquiries, collaborates with internal teams, promotes self-service tools, and meets quality, productivity, satisfaction, and resolution metrics in a high-volume remote environment.

Serve as the primary contact for healthcare providers through calls, chats, and email. Triage and resolve questions involving benefits, eligibility, billing, payments, authorizations, claims, and explanations of benefits. Navigate more than 30 systems, collaborate with internal teams, promote digital self-service tools, and meet provider satisfaction, productivity, and resolution metrics.

Handle back-to-back customer service and technical support calls, addressing billing, programming, troubleshooting, and product-service questions. Provide solutions to diverse customers while promoting relevant products and services. The role is full-time, work-from-home, includes paid training, and requires reliable internet, a dedicated office, English and Spanish fluency, schedule flexibility, and residence in an eligible state.

Provides onsite patient-facing customer service, resolves billing and account balance issues, schedules payment plans, researches reimbursement discrepancies, and supports accounts receivable performance. The role advocates for patients, follows collection and payer regulations, handles inquiries through first-call resolution, meets quality and productivity standards, and collaborates with peers and management. Full-time onsite work, training travel, vaccination compliance, and drug testing are required.

Supports Account Managers by addressing customer needs, coordinating orders, managing call overflow, maintaining customer records in OPUS and Salesforce, and cultivating under-penetrated accounts. The role provides efficient customer service, resolves issues, strengthens internal and customer relationships, and promotes company awareness. Required qualifications include a high school diploma, Microsoft Office proficiency, strong organization, time management, communication, and interpersonal skills.

Provide back-to-back phone support for billing, programming, technical troubleshooting, and customer service inquiries. Resolve customer needs, explain solutions, and promote relevant products and services. The full-time remote role includes paid training and company-provided equipment, requires fluent English and Spanish, flexible scheduling, and a distraction-free home office with reliable wired internet.

Provide back-to-back phone-based technical support and customer service for DISH TV customers. Resolve billing, programming, and technical issues, identify customer needs, and promote relevant products and services. The full-time remote role includes paid training, company-provided equipment, bilingual English-Spanish communication, and evening, weekend, and holiday shift flexibility. Employees must maintain a distraction-free home workspace, supported wired internet connection, and required accessories.