Top Customer Service Representative Jobs

Serve as a senior point of contact for customers, resolving complex inquiries and escalations, mentoring junior staff, maintaining CRM records, meeting service KPIs, and improving processes to enhance customer satisfaction.

Handle inbound/outbound calls and emails from pharmacies, payers, and injured workers to resolve workers' comp prescription inquiries. Document interactions, meet call metrics, maintain HIPAA privacy, and support related business tasks while working scheduled remote shifts.

Respond to sellers and customers via phone, chat, and email; resolve order-related issues; monitor and confirm pending orders; maintain seller relationships; collaborate with internal teams to improve processes; participate in projects and adopt AI tools to improve efficiency.

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The Associate Customer Service Representative handles inquiries and provides support for everyday banking services, ensuring customer satisfaction and efficient problem resolution.

Deliver high-volume, phone-based customer service for members and providers: manage administrative intake, coordinate with clinical teams, schedule peer-to-peer reviews, resolve provider inquiries, and complete related administrative duties.

The Customer Service Representative will handle customer inquiries, document issues, and research solutions using various databases while maintaining a compassionate approach with callers.

Provide inbound customer service and technical troubleshooting for DISH TV customers, handle back-to-back phone calls, promote products/services, and support customers in English and Spanish while working from home with company equipment.

Handle back-to-back inbound customer service and technical support calls for billing, programming, and troubleshooting. Promote products and services, engage diverse customers, work full-time remotely with company equipment, follow shift flexibility including evenings/weekends, and meet home internet and workspace requirements. Must be fluent in English and Spanish and reside in specified US states.

Handle inbound technical support and customer service calls for DISH TV customers, troubleshoot billing and technical issues, promote products and services, and maintain engagement throughout shifts while following company policies and using provided equipment.

Answer inbound technical support and customer service calls for DISH TV customers, troubleshoot billing and technical issues, promote products/services, and work scheduled shifts from a dedicated home office using company-provided equipment.

Provide inbound technical support and customer service for DISH TV customers, troubleshoot billing and programming issues, promote products and services, handle back-to-back calls, and maintain engagement during shifts. Work full-time from home with company-provided equipment and meet internet, hardware, and state residency requirements.

Provide bilingual (Spanish/English) customer support for credit card account holders: answer inquiries via phone/email, assist with account maintenance and transactions, document interactions, and escalate issues to appropriate teams.

Customer Service Representatives at New York Life engage with clients, handling inquiries and educating them about insurance products while providing excellent service. They maintain high performance metrics and participate in a paid training program to develop their skills.

Provide phone-based customer service for small business lending: answer inbound calls, resolve account and payment issues, create payment plans, update accounts, and educate customers on products. Complete a four-week training program and deliver high-quality, empathetic verbal and written support while working remotely.

Receive and process spare parts orders by phone, fax, and email; prepare, package, invoice, and ship parts; maintain accurate records and inventory tracking; provide timely customer support to customers, dealers, and distributors; coordinate with internal teams to resolve order issues and ensure order accuracy.

The role involves supporting customers with financial inquiries via various communication channels, resolving issues, and delivering excellent customer service in a fast-paced environment.

The Customer Service Representative manages client interactions, providing support through high volume phone calls, resolving issues, and maintaining strong client relationships while working remotely.

The Bilingual Customer Service Representative provides support to clients in financial hardship programs, ensuring exceptional service, problem-solving, and effective communication while managing client requests in a remote call center environment.

Lead and perform high-volume patient service representative duties in a healthcare call center, handle 80–100 incoming calls per shift, provide coaching and coverage, monitor phone performance, assist with orientation and reporting, and escalate complex patient issues. Part-time weekend schedule with virtual training and telecommute requirements.

This role involves assisting customers with inquiries related to credit card services, providing support in both Spanish and English, and ensuring customer satisfaction.

As a Customer Service Representative, you will provide exceptional service by assisting policyholders with policy details, claim status, and payments while maintaining communication via phone and email.

The Associate Customer Service Representative handles inquiries about credit card accounts, assists customers with transactions, and resolves complaints. They provide information about products, services, and account management while maintaining customer satisfaction.

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

Provide phone-based support and education to accountholders on FSAs, HSAs, COBRA and related products. Resolve issues, guide customers through online tools, protect sensitive data, meet quality standards, and may be cross-trained for chat/email/text. Complete mandatory training, pass an 85% product exam, and meet service goals.