Top Customer Service Representative Jobs

Provides high-volume inbound customer support across phone and digital channels for banking products and services. Resolves inquiries, transactions, and service requests; navigates multiple systems; documents interactions; follows regulatory procedures; escalates complex concerns; and collaborates with internal teams. Requires at least six months of customer service, financial services, or contact center experience. The role is onsite in Charlotte, includes seven weeks of mandatory training, and requires weekend and holiday availability.

Provides high-volume inbound customer support across phone and digital channels for banking products and services. Resolves inquiries, transactions, and service requests; documents interactions; navigates multiple systems; follows regulatory procedures; escalates complex issues; and collaborates with internal teams. The role requires onsite work, a seven-week training program, weekend and holiday availability, and flexible hours based on business needs.

Provides high-volume inbound customer support across phone and digital channels for everyday banking products. Resolves inquiries, transactions, and service requests; documents interactions; follows regulatory procedures; navigates multiple systems; escalates complex concerns; and maintains accurate customer records. The role requires on-site work, completion of seven weeks of training, schedule flexibility, and weekend and holiday availability.

Provides front-line customer support in a high-volume inbound call center for everyday banking products. Handles customer inquiries, transactions, service requests, issue resolution, documentation, and escalations across phone and digital channels. The role requires accurate system navigation, regulatory compliance, empathy, clear communication, and collaboration while meeting performance metrics. Employees must complete seven weeks of training, work on-site, and maintain availability for weekends, holidays, and additional hours.

Answers 35–45 incoming customer calls daily to initiate Family Medical Leave, Paid Family Leave, workplace accommodation, short-term disability, and long-term disability claims. Enters accurate claim information, verifies security details, resolves inquiries, meets service-level agreements and team performance metrics, and builds positive customer relationships through active listening, empathy, critical thinking, and effective use of computer systems.

Handles 35–45 inbound calls daily to initiate Family Medical Leave, Paid Family Leave, workplace accommodation, short- and long-term disability claims. Enters claim data, verifies information, resolves inquiries, meets service-level agreements and team performance metrics, and builds positive customer relationships through active listening, empathy, critical thinking, and effective use of computer systems.

Handles patient inquiries about clinic billing, insurance, collection accounts, and related concerns through phone, electronic medical records, and written correspondence. Resolves issues on the first contact when possible, follows up on unresolved accounts, documents communications accurately, and meets quality and productivity standards. Requires healthcare call center or medical insurance experience, insurance billing knowledge, medical terminology, coding familiarity, strong communication, analytical, problem-solving, and customer service skills.

Supports customers with credit card product inquiries and issues through phone, text, chat, video chat, and other channels. Resolves moderately complex problems, follows risk and compliance procedures, promotes digital services, and escalates non-routine matters. Requires on-site attendance, full training participation, and potential weekend, holiday, and additional-hour work.

Provide first-tier remote customer support via phone, email, and written correspondence; resolve inquiries promptly, meet quality and performance metrics, handle escalations, and follow operational standards and schedules.

Handle inbound customer calls and inquiries, provide product and account education, process payments, create payment plans, resolve account matters, and maintain accurate customer records. The role requires empathetic communication, active listening, multitasking in a high-volume environment, adaptability to new technology, and effective remote work. Employees complete a four-week training program before specializing in a consumer lending brand.

Performs insurance eligibility checks, obtains prior authorizations, coordinates with hospital departments and carriers, researches account issues, and intermittently assists patients. The role is fully onsite, Monday through Friday, with schedule flexibility and occasional overtime. Candidates need healthcare authorization, patient registration, and insurance verification experience, plus computer proficiency. Healthcare or insurance billing experience, insurance website familiarity, Excel skills, and customer service experience are preferred.

Provides bilingual Spanish-English customer support through phone, email, and written correspondence. Resolves inquiries accurately, handles escalations, meets quality and service-level metrics, and contributes to department initiatives. The role requires strong communication, listening, problem-solving, computer, and customer service skills, along with schedule flexibility, shift work, and occasional overtime. This is a remote, Monday-through-Friday position.

Provides bilingual Spanish/English customer support for credit card products through phone, text, chat, video chat, and other channels. Resolves inquiries and issues, navigates multiple systems, follows policies and regulations, escalates complex matters, and delivers accurate, empathetic service in a high-volume, metric-driven environment. Requires completion of training, weekend and holiday availability, on-site work, and successful completion of a language assessment.

Provide bilingual English-Spanish customer service and technical troubleshooting by handling back-to-back calls. Assist customers with billing, programming, technical issues, and product or service information. This full-time remote role includes paid training, company-provided equipment, and benefits. Employees must work flexible shifts, maintain a distraction-free home office with wired high-speed internet, and reside in an eligible state.

Provides bilingual English-Spanish customer service and technical troubleshooting by phone for DISH TV customers. Responsibilities include resolving billing, programming, and technical questions, promoting products and services, handling back-to-back calls, and maintaining engagement throughout shifts. The role is full-time, remote, includes paid training, and requires evening, weekend, or holiday flexibility, a dedicated home office, wired high-speed internet, and residence in an eligible state.

Provides bilingual Spanish/English customer support for credit card and financial service inquiries through phone, text, chat, video, and other channels. Resolves customer issues, navigates multiple computer systems, follows policies and regulations, escalates complex matters, and meets performance goals in a high-volume call center. Requires onsite work, completion of eight weeks of training, weekend and holiday availability, and a language assessment.

Provides bilingual English and Spanish customer support for home delivery pharmacy and pharmacy benefits inquiries. Handles 60–80 incoming calls daily, documents customer information in computer systems, answers questions, and makes occasional follow-up calls. This fully remote role requires flexible scheduling, virtual training with camera participation, occasional overtime, and strong computer navigation skills.

Handles inbound calls and outbound follow-ups for Kia Consumer Affairs, resolving vehicle-related concerns involving warranties, repairs, service campaigns, dealerships, connected technology, and vehicle features. Provides empathetic technical guidance, de-escalates frustrated customers, coordinates with Kia, dealerships, and vendors, documents cases, and tracks resolutions using CRM and web-based systems. This full-time role requires onsite work in Clarksville, Tennessee, four weeks of mandatory training, schedule flexibility, and strong multitasking and communication skills.

Handles inbound and outbound patient calls, schedules medical appointments, provides appointment reminders and service education, documents interactions in CRM and practice management systems, addresses patient concerns, and coordinates with physician offices. Ensures compliance with scheduling protocols, HIPAA, privacy requirements, and escalation procedures in a high-volume call center environment.

Provides inbound phone support for patients, physicians, medical offices, and other callers. Responsibilities include scheduling appointments, responding to emergency codes and hospital alarms, handling information requests, documenting actions, and completing assigned tasks accurately and efficiently. The role is fully onsite, requires overnight Thursday-Sunday shifts, and includes paid on-the-job training.

Process and verify customer orders, maintain accurate account records, respond to inquiries, coordinate returns and freight claims, provide quotes and order updates, and collaborate with engineering, production, logistics, and sales to ensure timely fulfillment. The role also supports continuous improvement by identifying service gaps and recommending process enhancements.

Serves as the primary contact for healthcare providers through calls, chats, and email. Resolves benefits, eligibility, billing, payment, authorization, claims, and explanation-of-benefits issues while navigating more than 30 systems. The representative triages inquiries, researches complex problems, collaborates with internal teams, promotes digital self-service tools, and meets quality, productivity, satisfaction, and resolution metrics.

Serves as the primary contact for healthcare providers through calls, chats, and email. Resolves questions and complex issues involving benefits, eligibility, billing, payments, authorizations, claims, and explanations of benefits. Navigates more than 30 systems, collaborates with internal teams, promotes digital self-service tools, and meets quality, productivity, satisfaction, and resolution metrics in a full-time remote environment.

Provides remote customer service to policyholders and agents regarding personal lines insurance products. Resolves policy-related issues within scope, escalates complex matters, and identifies customer needs to support satisfaction, retention, and business growth. Requires paid full-time training, weekend rotation, dependable wired internet, and an active Property and Casualty Producers insurance license.

Provides customer support across phone, email, chat, social media, and in-person channels. Resolves complaints, processes orders and returns, answers billing and product questions, maintains CRM records, tracks service requests, and coordinates with internal departments. The role emphasizes accurate documentation, problem-solving, customer satisfaction, retention, confidentiality, and professional communication in a potentially high-volume environment.