Top Customer Service Representative Jobs

Provides inbound call center support for cable and video customers. Troubleshoots technical service issues, answers billing and account questions, updates subscriber information, navigates computer systems, and resolves inquiries while delivering a positive customer experience. Requires 13 weeks of training followed by flexible scheduling, including nights, weekends, and holidays, in a fully onsite environment.

Provides inbound phone support to residential customers, troubleshooting internet and voice issues, handling basic billing inquiries and payments, and resolving service problems. The role requires active listening, multitasking, professionalism, and the ability to work varied second-shift schedules, including weekends and holidays. Representatives use customer service and technical support skills to explain Spectrum services, address concerns, and deliver positive customer experiences.

Provides onsite patient and customer support by answering 50–70 calls daily, scheduling appointments, documenting information, researching issues across databases, and resolving or escalating complex concerns. Requires compassionate communication, active listening, conflict management, computer proficiency, and flexibility for full-time weekday shifts. The role includes six weeks of training and occasional overtime.

Provides part-time remote patient and provider communication support during evening and weekend shifts. Answers calls, verifies patient information, records interactions in the EMR, delivers messages, cancels appointments, pages providers, and performs clerical duties while maintaining confidentiality. Requires customer service experience, computer and phone system proficiency, weekend and holiday availability, and completion of high school or GED. Medical receptionist, medical assistant, or call center experience is preferred.

Handles specialty pharmacy prior authorization requests, validates insurance coverage, researches prescription and pharmacy benefits, tracks authorization outcomes, and resolves issues for patients and providers. The representative documents information in pharmacy systems, escalates complex concerns, supports quality assurance, and provides compassionate customer service. This fully remote, full-time role includes three weeks of virtual training and requires schedule flexibility during business hours.

Customer Service Representatives at New York Life engage with clients, handling inquiries and educating them about insurance products while providing excellent service. They maintain high performance metrics and participate in a paid training program to develop their skills.

Provides phone-based customer service for Spectrum Community Solutions products, resolving video, internet, streaming, billing, activation, and account issues. Troubleshoots problems using diagnostic tools, processes orders and upgrades, manages escalations, and determines when field visits are needed. The role requires meeting sales activity goals, maintaining product knowledge, and delivering accurate, positive customer experiences in an office environment with varied schedules.

Handles high-volume inbound and outbound patient, provider, and medical staff communications in a call center. Responsibilities include appointment scheduling and verification, demographic and insurance updates, referrals, medication refill processing, patient complaint resolution, and assistance with medical service access. The role requires accurate data entry, quality assurance performance, flexible scheduling, and occasional overtime or weekend work.

Provides advanced inbound customer support for brokerage clients through phone, email, and correspondence. Resolves moderately complex inquiries, processes transactions, researches issues, and addresses customer concerns while following regulatory and company policies. The role requires navigating multiple systems, promoting digital self-service tools, managing escalations, and collaborating with internal teams. The position is on-site in Minneapolis, includes six weeks of training, and may involve weekends, holidays, and additional hours.

Leads resolution of complex customer inquiries and escalations in a compliant, metric-driven environment. Applies advanced judgment, research, and problem-solving to deliver accurate outcomes, collaborates with internal teams, and identifies service improvements. Provides procedural guidance, escalation support, and coaching to less experienced representatives while maintaining customer focus, risk awareness, and regulatory compliance.

Handles high-volume patient calls and inquiries, schedules appointments, screens and routes requests, initiates administrative requests, updates electronic medical records, and supports care-team coordination. The role requires de-escalating patient concerns, maintaining accurate documentation, following booking and service-line procedures, resolving issues, and meeting productivity and quality standards. Full-time onsite training and work are required in Southborough, Massachusetts.

Provides front-desk and client-service support in a veterinary hospital, including welcoming clients, answering communications, scheduling appointments, processing check-ins and payments, maintaining records, coordinating referrals and patient flow, and supporting hospital operations. The role requires compassionate communication, organization, accuracy, confidentiality, and the ability to work calmly in a fast-paced environment with veterinary teams and animals.

Provides complex customer support for commercial banking operations, researches and resolves customer issues, handles escalations, interprets procedures, supports less experienced representatives, and recommends process improvements. The role requires extensive email communication, collaboration with internal and external customers, accurate transaction processing, and adherence to risk and compliance requirements.

Provide phone-based customer support to real estate agents and brokers, resolving product, listing, billing, technical, and account issues. Research cases across Salesforce, dashboards, MLS data, and other systems; use AI support tools to improve accuracy and speed. Document interactions, de-escalate concerns, meet service and quality goals, identify recurring issues, contribute process improvements, and collaborate with internal teams. The role requires four days per week in office and a Monday-through-Saturday schedule.

Provides front-desk and client service support at a 24/7 emergency and specialty veterinary hospital. Responsibilities include greeting clients, answering phones, phone triage, explaining fees, processing payments, arranging products and prescriptions, answering pet-care questions, maintaining medical records, and keeping the facility clean.

Provides front-desk and client service support at a 24/7 emergency and specialty veterinary hospital. Responsibilities include greeting clients, answering phones, performing phone triage, explaining fees, processing payments, coordinating products and prescriptions, maintaining medical records, educating clients on general pet care, and keeping the facility clean.

Provides bilingual Spanish/English customer support for credit card products through phone, chat, text, video, and other channels. Resolves inquiries and issues, navigates multiple systems, follows financial services policies and regulations, escalates complex matters, and delivers accurate, empathetic service in a high-volume, metric-driven environment. Requires completion of eight weeks of training and availability for weekends, holidays, and additional hours as needed.

Provides high-volume inbound customer support across phone and digital channels for banking products and services. Resolves inquiries, transactions, and service requests; documents interactions; navigates multiple systems; follows regulatory procedures; escalates complex issues; and maintains accurate customer records. The role requires empathy, clear communication, problem-solving, resilience, and flexibility for weekend, holiday, and variable schedules. Training is seven weeks and the position is fully on-site.

Provides high-volume inbound customer support for everyday banking products through phone and digital channels. Assists with inquiries, transactions, and service requests; documents interactions; navigates multiple systems; follows procedures and regulatory guidelines; resolves issues; escalates complex concerns; and maintains accurate customer records. Requires Spanish and English proficiency, on-site attendance in San Antonio, completion of seven weeks of training, weekend and holiday availability, and flexibility to work additional hours.

Provides high-volume inbound customer support for everyday banking products through phone and digital channels. Resolves inquiries, transactions, and service requests; navigates multiple systems; documents interactions; follows regulatory procedures; escalates complex issues; and maintains accurate records. The role is on-site in Irving, Texas, requires seven weeks of full-time training, and includes weekend and holiday work based on business needs.

Provides high-volume inbound customer support across phone and digital channels for everyday banking products. Resolves inquiries, transactions, and service requests; documents interactions; navigates multiple systems; follows regulatory procedures; escalates complex concerns; and collaborates with internal teams to deliver accurate, empathetic service. The role requires completion of seven weeks of onsite training, flexible scheduling, and additional hours as needed.

Provides high-volume inbound customer support across phone and digital channels for everyday banking products. Assists with transactions and service requests, resolves issues, documents interactions, follows regulatory procedures, navigates multiple systems, and escalates complex concerns. Requires Spanish and English proficiency, strong communication and problem-solving skills, attention to detail, and availability for onsite work, weekends, holidays, and required training.

Provides inbound billing support to customers by answering calls, resolving account and billing inquiries, maintaining positive customer relationships, escalating issues, and meeting service standards. The role requires multitasking across computer systems in an onsite 24/7 call center, including nights, weekends, and holidays.

Provides inbound phone support for billing inquiries, resolves customer account issues, explains products and services, maintains positive customer relationships, and escalates complex concerns to management. The role requires working in a fast-paced 24/7 call center environment across varied shifts, including nights, weekends, and holidays.

Provides front-desk customer service for a veterinary hospital by greeting clients, answering calls, scheduling appointments, processing payments, managing records, explaining products and services, conducting follow-ups, and maintaining a clean facility.