Top IT Jobs

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Lead IT operations and support for a rapidly growing fintech: maintain and upgrade systems, manage endpoints (Mac/Windows/ChromeOS), run MDM and Google Workspaces, mentor staff, define metrics, lead large IT projects, manage vendors and office technology, implement cybersecurity controls, expand support coverage, and travel internationally twice yearly.

Maintain, configure, and secure enterprise and air-gapped systems onsite. Provide Tier II support, install and patch servers and desktops, manage virtual machines, administer Red Hat Linux, monitor systems, document procedures, escalate issues, and ensure compliance with DoD security standards and organizational policies.

Provide in-office technical support and maintenance for end-user hardware, software, telephony and printers. Troubleshoot basic network/connectivity issues, document and resolve service desk tickets, assist with equipment moves, backups, disaster recovery, data security, and deliver basic end-user training. Escalate complex issues to senior IT staff and support after-hours and emergency activities as scheduled.

Provide Tier 1 technical support in person and remotely, resolve and escalate issues to meet SLAs, handle employee onboarding/offboarding and initial laptop setups, support meetings/events, maintain documentation, collaborate with IT/dev teams and vendors, and drive continuous improvements to tools and processes.

Lead enterprise IT Service Management strategy and governance, overseeing Incident, Problem, Change, Request management and service desk. Drive resiliency, major incident response, modernization via data, automation and AI, enforce global ITSM standards, and lead global teams and vendor partnerships to improve service reliability and customer experience.

Lead and evolve IT Operations and service desk functions, build ITSM processes, oversee cloud and SaaS support, drive observability/automation, manage vendor and Grainger IT relationships, and coach a high-performing IT team.

Provide advanced end-user technical support and act as an escalation point. Administer IT infrastructure (user accounts, access control), onboard new hires, manage assets, document processes, train users and junior staff, lead small-medium IT projects, and improve IT support processes across macOS and Windows environments.

Configure, image, and deploy employee hardware; manage offboarding and secure data wiping; track asset lifecycle, warranties, and RMAs; maintain inventory, audits, and asset documentation.

Provide end-user IT support: triage tickets, troubleshoot Windows and macOS devices, peripherals, basic networking, VOIP and AV systems; manage user accounts/onboarding with Active Directory/Okta/Google Admin; deploy hardware via MDM, document solutions in ServiceNow, and collaborate with IT teams and vendors.

Provide hands-on IT support and operations across identity, endpoints, SaaS, and office infrastructure. Administer IAM, MDM, ITSM, and VDI platforms; automate workflows with scripting and IaC; troubleshoot across SaaS, endpoint, identity, and network layers; maintain documentation and participate in on-call rotations.

Provide Level 1 technical support and assist Level 2: troubleshoot hardware, Windows, Office365, Active Directory, network, mobile and printing issues; manage help-desk tickets, perform account administration, escalate appropriately, support on-call/after-hours, maintain documentation, and assist engineers with on-site tasks.

Provide onsite IT support for manufacturing sites: troubleshoot end-user devices, network and application issues, support LAN/WAN/WLAN infrastructure, coordinate incident resolution, perform label printing and shift-based production support, execute site-level IT project tasks, and collaborate with production teams and plant leadership.

Provide Tier 1/2 IT support and troubleshooting for Windows and Mac systems, networks, A/V and peripherals. Install/configure hardware and software, use MDM (Intune, JAMF, BigFix), Jira/Confluence documentation, Azure services, and Cisco networking. Automate tasks with Bash/Python, support remotely and onsite, and participate in a 24/7 on-call rotation; must be able to obtain TS/SCI clearance.

Lead and scale internal IT support, manage day-to-day ticketing and SLAs, improve processes, tooling, and automation, oversee identity/endpoint/security practices, build documentation and playbooks, and partner cross-functionally to align support with infrastructure and security strategy.

Provide hands-on support for Mac and Windows endpoints, mobile devices, and AV/conference room systems. Manage device enrollment and asset inventory, handle onboarding/offboarding, triage tickets, enforce security/compliance (Okta, MDM), and collaborate with IT Engineering, Workplace, and Security to improve processes and support office events.

Provide Tier 1/2 corporate IT support via Zendesk/Slack/email, manage user lifecycle across SaaS (Google Workspace, Slack, Rippling, Zendesk), support MFA/SSO, assist with endpoint security/MDM, maintain asset inventory, and help with compliance (HIPAA, HITRUST) audits and documentation.

Provide onsite and remote IT support for NYC and global users including desktop hardware/software troubleshooting, device provisioning and maintenance, SaaS administration, account management, network/VPN support, A/V and event support, onboarding/offboarding, documentation, and participation in on-call rotation.

Provide level-2 desktop and endpoint support: troubleshoot Windows devices, mobile devices, printers and barcode scanners; resolve and document service desk tickets; assist with deployments, imaging, knowledge base articles, and vendor coordination.

Senior IT Systems Administrator providing escalated technical support and incident management for global internal users. Mentor service desk staff, manage endpoints via SCCM, Jamf, and Workspace ONE, and improve IT processes, policies, and application usability. Troubleshoot Mac, Windows, and Linux systems, coordinate cross-functional resolution, and support office-based technology needs as required.

Lead enterprise IT strategy and team, own the IT roadmap, and shift support from reactive to engineered solutions. Build automations, integrations, and internal tooling; manage endpoint, identity, networking, AV, onboarding/offboarding, vendor contracts, SLAs, and metrics. Support office technology and events and partner cross-functionally to scale secure, standardized IT services.

Provide in-person and remote IT support including Mac endpoint and mobile device administration, account provisioning via Okta/Google Workspace, JAMF/Google MDM management, AV and conference room support, basic wired/wireless network troubleshooting, IT asset procurement and inventory, and create knowledge-base documentation to support employee onboarding and day-to-day technical needs.

Serve as the onsite Phoenix IT lead providing white-glove support to executives and employees across macOS/Windows/mobile. Own onboarding, asset lifecycle, local network monitoring and troubleshooting, Zoom/Teams Rooms and AV readiness, vendor liaison, documentation, mentorship, and site-level project execution in partnership with global IT, Network, and Workplace teams.

Lead and develop an End User Services/Helpdesk team delivering IT support across a hybrid SaaS environment. Oversee day-to-day operations, SLAs, KPIs, incident escalation, vendor/licensing management, and cross-functional collaboration with infrastructure and security to improve service delivery and employee productivity in a regulated financial environment.

Owner of company IT surface: PC fleet provisioning and imaging, fleet and customer site support, GPU/kernel troubleshooting, ticketing and intake, access management, enclave compliance support, working with DevOps on CI/VPN/DNS, and documenting SOPs to reduce tribal knowledge.