Top IT Jobs

Provide software support, develop and maintain critical manufacturing and data systems, troubleshoot outages, build permanent solutions and utilities, collect and analyze data, create training and KPIs, participate in 24x7 on-call rotation, and collaborate with global teams to improve production efficiency.

Lead and scale EliseAI's internal IT: own IT strategy and operations across identity, endpoints, networking, SaaS, and device lifecycle. Build and mentor the IT team, drive automation and operational excellence, manage procurement and vendors, partner with cross-functional teams and Security for compliance, and serve as senior escalation for complex issues.

Provide single-threaded, white-glove IT and AV support for C-suite executives on the US West Coast. Own end-to-end onboarding, proactive device health, live-event AV, travel readiness, PagerDuty on-call, and confidential incident response. Build runbooks, automate diagnostics, train EAs, and maintain KPIs for MTTR/FTTR/CSAT while collaborating with AV Engineering, InfoSec, and workplace teams.

Manage and secure classified closed-area IT infrastructure: Active Directory administration, desktop support, virtualization (VMware/Hyper-V), monthly patching and STIG compliance, DNS/DHCP and domain health, logging and incident response, documentation, change management, and support for RMF accreditation and audits in a Top Secret environment.

Lead IT operations and plant support for Norplas, ensuring production-critical systems availability. Oversee virtualization, Windows/AD/SQL environments, networking, security/compliance (ITGC, SOX, TISAX), incident escalation, change management, and continuous improvement. Supervise upgrades, support MES/plant-floor systems, and enforce security and helpdesk KPIs.

Provide Tier 1 technical support in person and remotely, resolve and escalate issues to meet SLAs, handle employee onboarding/offboarding and initial laptop setups, support meetings/events, maintain documentation, collaborate with IT/dev teams and vendors, and drive continuous improvements to tools and processes.

Provide onsite Mac-first end-user technical support including hardware, software, identity, networking, and collaboration tools. Troubleshoot devices and connectivity, perform device imaging and lifecycle management with Jamf, provision accounts via Okta/MFA, maintain IT asset records, escalate complex incidents, support conference-room AV, create documentation, and participate in deployments and process improvements.

Manage on-site IT operations for Highland Park and Brownstown plants, supervising Level 1/2 technicians and a Network Engineer. Ensure production-critical system availability (virtualization, Windows Server, AD, SQL, MES), lead incident escalation, change management, patching, backups, and compliance with ITGC/SOX/TISAX. Support audits, mentor staff, drive continuous improvement, and coordinate with enterprise infrastructure teams.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Provide 3rd-shift IT support for manufacturing systems including MES, clustered SQL databases, VMware ESXi, Windows/Linux servers, networking (LAN/WAN), communications devices, and front-office applications. Maintain high-availability systems, disaster recovery procedures, documentation, end-user training, and participate in audits. Troubleshoot hardware, handheld scanners, and automate processes to minimize downtime.

Provide front-line global IT support for ~2500 systems (primarily macOS), troubleshoot hardware/software/network issues, manage hardware asset lifecycle, administer SaaS tools, support AV and video conferencing, run onboarding/new-hire IT training, create knowledge content, and escalate to systems/network teams as needed.

Provide onsite and remote IT support for Ubuntu, Windows, and Mac systems across engineering teams; troubleshoot and deploy systems; onboard users and coordinate hardware; develop and standardize solutions with tools like Ansible, Chef, Intune and JAMF; monitor service health; collaborate with IT teams; local travel within the San Francisco Bay Area; onsite up to five days/week.

Leader IT strategy and delivery for the Platforms & Services segment. Drive digital transformation, IT service operations, cybersecurity and compliance, demand and portfolio management, budgeting, talent development, and stakeholder collaboration to realize business value and audit-ready posture.

Lead and evolve IT Operations and service desk functions, build ITSM processes, oversee cloud and SaaS support, drive observability/automation, manage vendor and Grainger IT relationships, and coach a high-performing IT team.

Provide hands-on support for Mac and Windows endpoints, mobile devices, and AV/conference room systems. Manage device enrollment and asset inventory, handle onboarding/offboarding, triage tickets, enforce security/compliance (Okta, MDM), and collaborate with IT Engineering, Workplace, and Security to improve processes and support office events.

Provide end-user IT support: triage tickets, troubleshoot Windows and macOS devices, peripherals, basic networking, VOIP and AV systems; manage user accounts/onboarding with Active Directory/Okta/Google Admin; deploy hardware via MDM, document solutions in ServiceNow, and collaborate with IT teams and vendors.

Provide frontline technical support and maintenance for the Executive Briefing Center, including AV and video conferencing systems, customized demo environments, white-glove support for executives and clients, SOP creation, and on-call incident response to ensure flawless briefings.

Senior IT Systems Administrator providing escalated technical support and incident management for global internal users. Mentor service desk staff, manage endpoints via SCCM, Jamf, and Workspace ONE, and improve IT processes, policies, and application usability. Troubleshoot Mac, Windows, and Linux systems, coordinate cross-functional resolution, and support office-based technology needs as required.

Provide onsite and remote IT support for NYC and global users including desktop hardware/software troubleshooting, device provisioning and maintenance, SaaS administration, account management, network/VPN support, A/V and event support, onboarding/offboarding, documentation, and participation in on-call rotation.

Lead onsite IT operations for Pontera's New York office supporting 100+ employees. Provide hands-on support for endpoints, networks, conferencing, and SaaS; manage onboarding/offboarding, MDM, identity, and office infrastructure; coordinate with Infrastructure, Security, and R&D; execute IT projects, maintain documentation, and ensure operational continuity and incident response.

Manage macOS fleet and corporate network operations, administer Google Workspace and Atlassian platforms, enforce security and RBAC, serve as Tier 2 escalation for IT support, coordinate vendor RMAs, maintain server rooms, create SOPs, and assist on IT projects with an emphasis on operational discipline and zero-touch deployments.

Provide hands-on IT support and operations across identity, endpoints, SaaS, and office infrastructure. Administer IAM, MDM, ITSM, and VDI platforms; automate workflows with scripting and IaC; troubleshoot across SaaS, endpoint, identity, and network layers; maintain documentation and participate in on-call rotations.

Provide Level 1 technical support and assist Level 2: troubleshoot hardware, Windows, Office365, Active Directory, network, mobile and printing issues; manage help-desk tickets, perform account administration, escalate appropriately, support on-call/after-hours, maintain documentation, and assist engineers with on-site tasks.

Provide in-person and remote IT support including Mac endpoint and mobile device administration, account provisioning via Okta/Google Workspace, JAMF/Google MDM management, AV and conference room support, basic wired/wireless network troubleshooting, IT asset procurement and inventory, and create knowledge-base documentation to support employee onboarding and day-to-day technical needs.

Provide Tier 1/2 IT support and troubleshooting for Windows and Mac systems, networks, A/V and peripherals. Install/configure hardware and software, use MDM (Intune, JAMF, BigFix), Jira/Confluence documentation, Azure services, and Cisco networking. Automate tasks with Bash/Python, support remotely and onsite, and participate in a 24/7 on-call rotation; must be able to obtain TS/SCI clearance.