Top IT Jobs

Provides technical and functional administration for the NICE CXone contact center platform. Responsibilities include configuring IVR workflows, users, campaigns, skills, and dashboards; integrating CXone with external systems; troubleshooting application and telecom issues; monitoring support queues; managing incidents and vendors; documenting processes; supporting testing and releases; analyzing interaction data; and training internal teams. The role also focuses on system reliability, compliance, security, performance, continuous improvement, and business-unit support.

Provide high-touch IT support to executives across office, travel, and home environments. Diagnose and resolve hardware, software, mobile-device, operating-system, and video-conferencing issues across Windows and macOS. Manage support queues, installations, break/fix work, documentation, knowledge resources, and asset tracking. Build strong client relationships, communicate technical concepts clearly, support AI tools and security policies, and provide independent on-call and after-hours support in an on-site environment.

Provides foundational IT support by resolving help desk tickets, configuring hardware, maintaining software, troubleshooting networks, managing IT assets, documenting processes, and supporting user accounts. The intern will also assist with IT security audits, process automation using scripting and AI tools, system upgrades, data migrations, onboarding, and walk-up support.

Provides advanced IT field support in a manufacturing environment, troubleshooting client hardware, software, network connectivity, and printing systems. Leads hardware deployments, resolves complex incidents, documents processes, performs preventive maintenance, trains users, and supports service improvements. Partners with cross-functional IT teams, assists the Field Service Manager, and serves as a technical escalation point while ensuring compliance with enterprise standards and policies.

Owner of company IT surface: PC fleet provisioning and imaging, fleet and customer site support, GPU/kernel troubleshooting, ticketing and intake, access management, enclave compliance support, working with DevOps on CI/VPN/DNS, and documenting SOPs to reduce tribal knowledge.

Provides IT helpdesk and desktop support for users, including troubleshooting computers, touch screens, printers, and related hardware and software. Sets up and distributes PCs, performs preventative maintenance, ensures software and logins function properly, contacts vendors, documents activities, and helps resolve system issues. The role also requires strong communication, problem-solving, organization, and familiarity with networking, business systems, Windows, Microsoft Office, Lotus Notes, and AutoCAD.

Leads Engine’s distributed IT organization and modernizes its IT function. Responsibilities include managing engineers and support analysts, improving device lifecycle and endpoint security, architecting Okta-based identity and automation, overseeing onboarding and offboarding, establishing support SLAs, partnering with Security and People teams, reducing technical debt, and delivering cross-functional technology programs. The role is hands-on, combining strategic leadership with technical troubleshooting and execution.

Provides customer-first enterprise IT support across Windows, macOS, iOS, and Android environments. Manages enterprise systems, device management tools, network foundations, Microsoft and Google productivity platforms, and directory services. Troubleshoots technical issues, resolves support requests using ITIL/ITSM practices, collaborates with IT teams, and contributes to strategic technology projects. The role is based onsite in Las Vegas three days per week and may require obtaining a state gaming license.

Provides IT support for manufacturing operations by installing and maintaining hardware, software, networks, user accounts, and MES systems. Troubleshoots technical issues within SLAs, supports end users, maintains security and system performance, documents procedures, conducts floor-level training, and supports weekend production shifts. Requires Windows, Linux, Active Directory, DHCP, networking, SQL query, and MES knowledge.

Own and operate Serval, build automated workflows and integrations for onboarding, offboarding, access provisioning, SaaS administration, and HRIS processes. Develop AI-enabled services, test and monitor workflows, troubleshoot failures using logs and APIs, coordinate staged changes, and measure business impact. Provide occasional employee support while maintaining reliable, documented IT identity, device, and SaaS systems.

Manage and improve IT asset and configuration management processes, ServiceNow Asset Management, and the CMDB. Ensure data integrity, governance, compliance, and service visibility across global technology teams. Coordinate major incident restoration, provide 24x7 on-call support, lead post-incident reviews, and support problem management. Act as backup Change Manager, develop KPI dashboards, analyze performance metrics, and present recommendations to stakeholders. The role requires collaboration across global regions and at least three days per week onsite in Chicago.

Provides desktop and remote IT support for employees and clients, including hardware, software, accounts, peripherals, conference-room technology, VOIP, and endpoint security. Maintains IT inventory, ticketing workflows, onboarding and offboarding, documentation, and vendor relationships. Supports executives and IT operations initiatives while troubleshooting macOS, Windows, SaaS, identity-management, network, and mobile-device systems.

Provides Tier 1 IT support for global associates, troubleshooting Windows and macOS endpoints, networks, identity and access, Microsoft 365, and software issues. Manages onboarding, offboarding, endpoint provisioning, and device administration using Intune, Autopilot, and Jamf. Documents resolutions, supports major incidents, escalates complex issues, and improves support processes. Requires up to 10% domestic and international travel and occasional after-hours support.

Leads and manages a site information technology team, overseeing service delivery, system operations, secure solution deployment, technology roadmaps, projects, and process improvements. Ensures customer service excellence and compliance with service-level agreements while aligning IT activities with business objectives. Develops and coaches team members, drives succession planning, manages resources, and supports the organization’s cybersecurity posture through policy adherence, vulnerability mitigation, and incident reporting.

Supports manufacturing IT operations through MES troubleshooting, basic Python/HTML development, label creation, hardware commissioning, asset tracking, workstation setup, and production-line support. Assists with warehouse systems, mobile applications, labeling solutions, and GUI enhancements. The intern troubleshoots technical issues, escalates complex problems, and collaborates with IT, engineering, and operations teams in office and plant environments.

Provides remote and in-person technical support for internal users, including account provisioning, access management, software deployment, endpoint configuration, VDI support, printing, hardware, applications, and peripherals. Troubleshoots incidents, remediates endpoint security vulnerabilities, escalates complex issues, identifies recurring problems, and maintains documentation and runbooks. The role also supports process improvement, automation, and reliable long-term solutions across the computing environment.

Lead onsite IT operations for Singapore and provide regional support across Southeast Asia. Deliver hands-on technical support for macOS, Windows, SaaS applications, hardware, networking, AV systems, onboarding, executive support, inventory, vendors, and office technology. Mentor regional IT staff, document processes, support office build-outs, and partner with workplace, security, people operations, and facilities teams. The role requires strong troubleshooting, communication, autonomy, and five days per week onsite.

Provides technical support to users by managing service requests, troubleshooting hardware and software issues, deploying configured devices, assisting with phone systems, and analyzing problems. The role also supports point-of-sale operations, credit card processing, and end-of-day reporting. Requires strong customer service, communication, attention to detail, and basic IT knowledge.

Provide onsite and remote IT support, troubleshooting hardware, software, network, AV, and access issues. Manage ticketing, endpoint systems, user accounts, onboarding equipment, conference room technology, documentation, and IT process improvements. Collaborate with Workplace Services, People, and IT teams while using AI tools and scripting to automate tasks and resolve issues efficiently.

Provides Tier 2 operations and maintenance support for desktops, thin clients, servers, telephones, cabling, and related IT infrastructure. Installs, upgrades, repairs, re-images, and troubleshoots hardware and software; performs system checks, incident resolution, change requests, asset management, and documentation. Communicates technical issues and resolutions to customers, leadership, service providers, and stakeholders while supporting ITIL processes and special projects.

Three-month summer internship providing hands-on experience in Information Technology through team collaboration, mentoring, networking, and ownership of impactful projects. Interns work with supervisors and team members to develop professional skills and contribute to departmental and business objectives. Candidates must be pursuing an undergraduate degree in Information Technology or a related field, be entering at least their junior year, communicate effectively, and work well in a team environment.

Leads IT operations and a team of support technicians at a fulfillment center. Responsibilities include resolving escalated infrastructure and warehouse technology issues, managing support KPIs and dashboards, driving continuous improvement, coordinating projects and launches, overseeing vendors, budgeting device lifecycles, and supporting change, testing, security, and operational readiness activities. The role requires flexible scheduling, on-call participation, physical activity, and up to 10% travel.

Leads IT operations across infrastructure, cloud services, end-user computing, cybersecurity operations, service delivery, and vendors. Ensures secure, reliable, scalable technology services; establishes continuity, disaster recovery, incident response, and ITIL-based service management; manages investments and operational metrics; and develops high-performing cross-functional IT teams supporting clinical, research, educational, and administrative objectives.

Provides systems administration, desktop support, network and hardware troubleshooting, user account management, device installation, backups, training, and technical support for a U.S. Attorney’s Office. Supports Windows, Microsoft Office, mobile devices, printers, connectivity, and applications. Also provides basic litigation technology assistance, including courtroom computer setup, document management, and PowerPoint presentations. Requires eligibility for a Secret clearance.

Provides hands-on IT support for Webflow’s San Francisco office, resolving help desk tickets, troubleshooting macOS hardware and software, supporting audiovisual needs for meetings and events, and managing onboarding technology. The role also maintains inventory, documents solutions, provisions equipment for new office spaces, partners with Workplace Experience, and escalates complex issues. It requires five-day in-office work, physical equipment setup, and occasional travel to other offices.