Top Tech Jobs & Startup Jobs in New Zealand

Join Halter's R&D team to analyze virtual fencing guidance data, run trials, and provide insights. Combine SQL/Python/R analysis with field observation of animal behaviour, collaborate across teams, and extend into data engineering and backend work to improve product performance.

Lead frontline customer support shift: handle complex tickets, coach and mentor Specialists, manage queues, use data to spot trends, escalate to Product/Engineering, and improve customer experience through proactive initiatives and on-farm learning.

Build and maintain short- and long-term forecasts, manage real-time schedule changes, and ensure proper staffing for Customer Experience and Customer Success. Produce weekly forecasting and adherence reports, support payment operations reporting, maintain workforce documentation, flag operational impacts of releases, and present insights to stakeholders and leadership.

Provide analytics support for Customer Experience and Payment Operations: build reporting and forecasting (Tableau, Zendesk Explore), run monthly business reviews, develop headcount and workforce planning models, create Payment Operations analytics from the ground up, and present accurate insights to senior leaders to inform resourcing and bonus decisions.

Lead product strategy for core cloud platform capabilities, manage and mentor product managers, drive architectural transformations (agent-first platform, multi-region cloud), modernise databases to managed cloud services, define customer journeys, and collaborate with cross-functional stakeholders to prioritise and deliver scalable infrastructure features.

Execute complex test plans, evaluate and record test results, build and maintain test setups and equipment, lead simple test projects, communicate with customers and engineering, perform equipment maintenance and calibration, and contribute to process improvements while following UL Code of Conduct.

Provide 24/7 incident detection and response across Windows, Mac, and Linux; perform basic malware and forensic analysis; develop detection and remediation processes; produce high-quality technical communications and recommendations to customers.

Respond to security incidents in a virtual SOC: investigate and remediate threats across Windows, Mac, and Linux, perform malware and forensic analysis, develop detection processes and countermeasures, and communicate findings and recommendations to customers.

Provide Tier 1 and designated Tier 2 technical support for Drata's SaaS platform. Triage and resolve customer issues, troubleshoot REST APIs, identity providers, and cloud integrations, document reproductions, manage tickets in Intercom and Jira, contribute knowledge base content, and collaborate with Engineering and Product to escalate complex issues and improve the user experience.

Lead architecture and implementation of Deepgram STT, TTS, and voice-agent deployments across APAC. Own post-sales technical success, Tier-3 escalation, performance tuning, and production migrations. Design reference architectures, build reusable samples and automation, drive root-cause analysis, contribute to pre-sales POCs, and partner with Product/Engineering. Produce runbooks and documentation, participate in on-call rotations, and travel regionally (10–20%).

Lead international commercial build for data, engineering and AI: own data foundation, shared engineering pool, solution architecture, AgentOps, AI evaluation, model routing and CIO platform integration to deliver production-grade, governed AI and data products.

Drive revenue growth within assigned enterprise accounts by prospecting, qualifying, and closing complex deals. Target CTOs and engineering/IT leaders, partner with solution architects, professional services, customer success and channel partners, and participate in sales enablement and training programs.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

As a Staff Engineer for Revenue, you'll shape technical vision and architecture for billing and pricing systems, ensuring correctness while enhancing cross-team collaboration.