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Prepare, clean, and validate data sources; perform descriptive and predictive analyses using statistical and time-series methods; document reproducible workflows; lead project definition and stakeholder meetings; present findings and train others on MicroStrategy and Excel.

Operate, maintain, and upgrade HMSA's network infrastructure; implement monitoring and security; perform packet captures and capacity analysis; support projects, vendors, and remote island locations; provide on-call and after-hours support; document configurations and follow change and compliance procedures.

Provide day-to-day support, maintenance, monitoring, and upgrades for network infrastructure. Perform packet captures, capacity analysis, security patching, change management, vendor coordination, documentation, and ITSM logging. Participate in on-call rotations, occasional overnight island travel, and long-term infrastructure planning while supporting remote locations across the Hawaiian Islands.

Provide operational support across facilities and service functions including AV setup, secure document disposal, inventory, meeting room and furniture setup, procurement, records management, event logistics, fleet and vendor coordination. Deliver timely customer service, maintain accurate records, troubleshoot and repair equipment, follow procedures, and support continuous improvement projects and process enhancements.

Serve and grow assigned employer accounts by proactively managing renewals, retention, and sales of HMSA products; collaborate with Strategic Account Managers and internal teams; perform business analysis and proposals; educate clients on industry trends; maintain account plans and records; resolve complex service issues.

Designs, develops, and maintains application systems; leads architecture, requirement analysis, and medium-sized projects; provides technical leadership, mentoring, and Tier II/III support; ensures quality, integration, testing, and production readiness across assigned application domains.

Manage and grow a portfolio of employer group accounts by selling HMSA and USAble products. Prospect new groups, retain/renew accounts, develop account strategies, analyze utilization and plan design, present proposals, coordinate cross-functional teams, lead account servicing teams, and maintain activity records and reports.

The Compensation Analyst evaluates job descriptions, administers compensation programs, analyzes salary data, and provides consultative advice on compensation strategies.

The Case Resolution Specialist II conducts complex analysis of member and provider appeals, acts as a liaison, and resolves issues by negotiating sensitive matters and implementing changes based on findings.

Responsible for analyzing and resolving complex member and provider appeals and inquiries while ensuring compliance with policies, regulations, and accreditation standards. Works as a liaison to negotiate sensitive issues and identifies areas for improvement in processes. Assists in quality assurance and communicates trends and needs to management.