Program Manager

Posted 6 Days Ago
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Honolulu, HI, USA
Hybrid
Senior level
Healthtech • Insurance
The Role
Manages multiple mission-critical, cross-functional programs from design through implementation. Develops project plans, timelines, budgets, and resource allocations; manages risks, issues, vendors, contracts, and stakeholder communications. Leads project teams, gathers and analyzes business requirements and trends, presents program insights, coordinates governance activities, and aligns departmental initiatives with corporate strategy. Establishes project standards and mentors team members.
Summary Generated by Built In
Job Summary & Responsibilities
  1. Program Management:
    Manages multiple high-level, mission-critical, cross-departmental programs and project(s), from design through implementation, with guidance from executive sponsors:
    • Facilitates the definition of project scope, goals, and deliverables and lead the implementation phase to ensure consistency with stated goals
    • Develops full-scale project plans, including defining project tasks, timeline, resource requirements, and managing budget and resource allocation
    • Monitors on-going program dynamics, manages risks, and resolves issues
    • Keeps stakeholders informed of progress and communicates/presents progress and status to a variety of audiences
    • Provides work direction and leadership to project team, including scheduling and assignment of work and review of individual project efforts
    • Implements and manages project changes and interventions to achieve project outputs
    • May act as business owner as needed to provide ongoing project support
  2. Cross-Functional Integration and Communication:
    Creates and fosters working relationships with internal and external parties that facilitate program success:
    • Keeps an open line of communication between key stakeholders where information is monitored and shared
    • Facilitates meetings and discussions to achieve consensus and enter into enforceable contracts for the assigned project
    • Manages relationships and contracts with vendors providing services under the project as needed
    • Coordinates and documents steering and leadership committee/team activities
    • Ensures changes to guidelines, policies, and procedures are analyzed and fully communicated to impacted parties
  3. Research and Analysis:
    • Receives high-level business requirements and develops detailed requirements. Prioritizes efforts and maintains inter-dependencies
    • Gathers and analyzes information such as business trends, competitive threats, and strategic assumptions
    • Visualizes and presents data in a way that highlights a program/project's areas of excellence and areas of improvement
    •  Facilitates planning sessions with management to align departmental/program efforts with corporate strategic goals in order to deliver tactical results
  4. General:
    • Contributes to the development and coordination of best practices, project standards, procedures and quality objectives.
    • Serves as a team player, role model and mentor for other employees in the organization
    • Performs all other miscellaneous responsibilities and duties as assigned or directed.
 
 
#LI-Hybrid
Preferred Qualifications
  1. Bachelor's degree and five years of related work experience, including 2 years of project management experience; or an equivalent combination of education and related work experience.
  2. Experience with projects and business functions.
  3. Strong project management skills
  4. Strong analytical skills
  5. Strong presentation skills, with the ability to effectively communicate complex information and make recommendations to key decision makers
  6. Possess general knowledge of financial concepts -- (i.e. balance sheets, financial statements)
  7. Effective verbal and written communication skills
  8. Proficiency with Microsoft Office products Word, Excel, PowerPoint and Outlook
  9. Intermediate working knowledge of Microsoft Office applications.
    • Including but not limited to Word, Excel, PowerPoint and Outlook.

Skills Required

  • Bachelor's degree and five years of related work experience, including two years of project management experience, or equivalent education and experience
  • Experience with projects and business functions
  • Strong project management skills
  • Strong analytical skills
  • Strong presentation skills and ability to communicate complex information and make recommendations to key decision makers
  • General knowledge of financial concepts, including balance sheets and financial statements
  • Effective verbal and written communication skills
  • Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook
  • Intermediate working knowledge of Microsoft Office applications

HMSA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HMSA and has not been reviewed or approved by HMSA.

  • Healthcare Strength Medical and dental coverage are described as solid, with preventive services and select zero‑cost features adding value in recent plan years. Employer-sponsored plans can have affordable premiums in certain groups and broad access options.
  • Retirement Support A 401(k) with company match and potential discretionary contributions forms a strong component of total rewards. Retirement support complements the core medical and dental package.
  • Leave & Time Off Breadth Paid holidays and PTO that increases with tenure provide meaningful time‑off flexibility. Time‑away benefits scale with service length.

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The Company
HQ: Honolulu, Hawaii
1,435 Employees
Year Founded: 1938

What We Do

The Hawaii Medical Service Association (HMSA), an independent licensee of the Blue Cross and Blue Shield Association, is a reliable name in Hawaii health care. Established in 1938, we are the largest and most experienced provider of health care coverage in the state. Over half of Hawaii’s population have chosen HMSA for their health care coverage. We are dedicated to providing quality, affordable health plans; employee benefit services; and worksite wellness programs. HMSA also offers a variety of programs, services and support to help improve the health and well-being of our members and community.

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