The Role
Manages and prepares data from internal and external sources, evaluates data quality, performs descriptive, predictive, and prescriptive analysis, and documents reproducible methodologies. Develops and enhances self-service reporting and analytics tools, gathers requirements, manages delivery milestones, trains customers, and presents findings to support data-driven decisions. Requires strong data interpretation, visualization, database, OLAP, and communication skills, with knowledge of SQL, R, SAS, or SPSS.
Summary Generated by Built In
Job Summary & ResponsibilitiesPreferred Qualifications
- Data Management:
- Reviews data sources and preps needed data. Identifies and communicates issues, limitations, and risks with data sets/reports.
- Identifies existing and new data sources.
- Performs data prototyping, if necessary, to agree what data can/not be used.
- Preps data for use in analysis, goes back to source if problems are found, and identifies other options/alternatives if problems cannot be resolved.
- Performs review of data to ensure completeness/accuracy/timeliness for the purpose of the analysis.
- Maintains tables that are necessary for department or corporate reporting.
- Ensures existing, approved, corporate tools used can accept/integrate the data.
- Works with external data contacts to resolve issues related to the delivery or receipt of data.
- Reviews data sources and preps needed data. Identifies and communicates issues, limitations, and risks with data sets/reports.
- Analytics and Technical Acumen:
- Performs required analysis, applies accepted statistical methodologies where applicable, and documents the process that was followed, and data sources/tools used. Consults with customers on the appropriate analytical approach, identifies benefits/risks, and makes appropriate suggestions to arrive at the desired outcome.
- Determines what kind of analytics will be performed (descriptive, predictive, prescriptive) and defines/documents overall framework.
- Understands various internal and external data sources available; uses expertise to utilize the most appropriate data source.
- Utilizes appropriate tools to load, integrate, and analyze data.
- Conducts analysis and documents findings, identifies unexpected anomalies and root cause (if possible) and determines if analysis can continue, identifies alternatives if anomalies cannot be resolved.
- Ensures reproducibility of outcomes.
- Documents entire analysis process, including business problem, data sources, methods and tools used, project reference, and outcomes.
- Implements pre-emptive actions, where possible.
- Gains the needed skills/knowledge when new technologies arrive and provides translation between old and new.
- Performs required analysis, applies accepted statistical methodologies where applicable, and documents the process that was followed, and data sources/tools used. Consults with customers on the appropriate analytical approach, identifies benefits/risks, and makes appropriate suggestions to arrive at the desired outcome.
Analytics/Reporting Tool Development & Training:
Lead in the development and delivery of analytics/reporting tools for internal and external customers.
Types of projects include the development, maintenance, and enhancements of self-service reporting tools and regular or ad hoc reporting.
Applies a whole company perspective, draws upon previous knowledge and experience, and -- where necessary -- research new/other approaches to identify and agree upon objectives, approach, and success measures.
Gathers customers requirements and translates them into actionable analytics and reporting tools.
Defines delivery milestones and negotiates timeframes, monitors progress and periodically notifies customer of status.
Provides training to customers on new tools/reporting capabilities
Effective Communication:
Prepare/present findings that are informative and audience appropriate.
Reviews findings and outcomes with customer, ensures business problem/objectives have been met, and prepares documentation of the analysis.
Where necessary, manage divergent views in the audience and advises the internal/external customer on any recommendations or options that will facilitate data and analysis driven decision making.
Prepares a presentation of the analysis, process followed and reviews it with the customer to ensure the results are audience appropriate.
Performs all other miscellaneous responsibilities and duties as assigned or directed.
Lead in the development and delivery of analytics/reporting tools for internal and external customers.
Types of projects include the development, maintenance, and enhancements of self-service reporting tools and regular or ad hoc reporting.
Applies a whole company perspective, draws upon previous knowledge and experience, and -- where necessary -- research new/other approaches to identify and agree upon objectives, approach, and success measures.
Gathers customers requirements and translates them into actionable analytics and reporting tools.
Defines delivery milestones and negotiates timeframes, monitors progress and periodically notifies customer of status.
Provides training to customers on new tools/reporting capabilities
Effective Communication:
Prepare/present findings that are informative and audience appropriate.
Reviews findings and outcomes with customer, ensures business problem/objectives have been met, and prepares documentation of the analysis.
Where necessary, manage divergent views in the audience and advises the internal/external customer on any recommendations or options that will facilitate data and analysis driven decision making.
Prepares a presentation of the analysis, process followed and reviews it with the customer to ensure the results are audience appropriate.
Performs all other miscellaneous responsibilities and duties as assigned or directed.
- Bachelor's degree and five (5) years of related experience; or an equivalent combination of education and related work experience.
- Strong oral and written communicate skills.
- Strong understanding of data (types, content reliability, etc.).
- Strong problem solving and data collection, analysis, and interpretation.
- Strong understanding/use of dashboards, data visualization tools, and advanced and custom graphics.
- Basic knowledge of Microsoft Office applications. Including but not limited to Word, PowerPoint, Excel, and Outlook.
- Proficiency with OLAP tools and databases.
- Knowledge of one or more of the following: SQL, R or SAS/SPSS
Skills Required
- Bachelor's degree and five years of related experience, or equivalent education and related work experience
- Strong oral and written communication skills
- Strong understanding of data types and content reliability
- Strong problem-solving, data collection, analysis, and interpretation skills
- Strong understanding and use of dashboards, data visualization tools, and advanced/custom graphics
- Basic knowledge of Microsoft Word, PowerPoint, Excel, and Outlook
- Proficiency with OLAP tools and databases
- Knowledge of one or more of SQL, R, SAS, or SPSS
HMSA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HMSA and has not been reviewed or approved by HMSA.
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Healthcare Strength — Medical and dental coverage are described as solid, with preventive services and select zero‑cost features adding value in recent plan years. Employer-sponsored plans can have affordable premiums in certain groups and broad access options.
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Retirement Support — A 401(k) with company match and potential discretionary contributions forms a strong component of total rewards. Retirement support complements the core medical and dental package.
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Leave & Time Off Breadth — Paid holidays and PTO that increases with tenure provide meaningful time‑off flexibility. Time‑away benefits scale with service length.
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The Company
What We Do
The Hawaii Medical Service Association (HMSA), an independent licensee of the Blue Cross and Blue Shield Association, is a reliable name in Hawaii health care. Established in 1938, we are the largest and most experienced provider of health care coverage in the state. Over half of Hawaii’s population have chosen HMSA for their health care coverage. We are dedicated to providing quality, affordable health plans; employee benefit services; and worksite wellness programs. HMSA also offers a variety of programs, services and support to help improve the health and well-being of our members and community.
