Top Tech Jobs & Startup Jobs

Lead onboarding for new SaaS customers, configure software, accelerate time to value, and build long-term client relationships. Advise customers on platform features, identify expansion opportunities, support upselling, monitor usage and health metrics, troubleshoot issues, and communicate customer feedback internally to improve products and services.

Serve as the primary advisor for healthcare customers, building relationships, coordinating training, monitoring account health, and identifying opportunities to improve billing, collections, revenue cycle performance, and customer outcomes. Analyze data and operational challenges, recommend corrective actions, facilitate communication with stakeholders, and collaborate with internal teams to strengthen customer satisfaction, retention, and business results.

Partner with Salesforce customers to accelerate business value, adoption, and return on investment. The Success Manager advises customers on strategy, governance, organizational change, product capabilities, roadmaps, and risk mitigation. Responsibilities include developing adoption plans, communicating technical updates, cultivating executive relationships, facilitating C-level conversations, coordinating account teams, and recommending additional Salesforce services. The role requires deep cloud or industry expertise, consulting ability, and experience serving as a trusted advisor.

Partners with Salesforce customers to accelerate business value, adoption, and return on investment. Advises on organizational strategy, governance, change management, product capabilities, and technology roadmaps. Builds executive relationships, identifies customer risks, develops adoption and enablement plans, coordinates account teams, recommends advisory services, and communicates product updates. Requires fluency in Italian and English, strong consulting and trusted-advisor skills, executive communication ability, and 7–10 years of relevant industry experience.

Manage strategic Salesforce customers by understanding their business goals, driving platform adoption, developing value realization plans, mitigating risks, and guiding organizational change. Build executive-level relationships, provide Salesforce product and governance expertise, communicate technical updates, and collaborate with account teams to deliver customer outcomes. The role requires fluent French and English, consulting experience, industry or cloud specialization, and the ability to influence C-level stakeholders.

Manage Criteo’s retail media partnerships by tracking KPIs, monitoring revenue and campaign performance, delivering insights, supporting integrations and troubleshooting, coordinating quarterly business reviews, and identifying growth opportunities. The role works cross-functionally with analytics, technical, demand, and solutions teams to optimize campaigns, support retailer adoption, manage risks, and address billing or payment queries.

Manage strategic G2000 accounts as a technical and business advisor, driving retention, consumption, revenue realization, executive advocacy, and long-term MongoDB adoption. Partner with CIOs, CTOs, and technical leaders on transformation roadmaps; conduct business reviews; identify consumption risks; forecast portfolio outcomes; coordinate global resources; and lead migrations, modernization initiatives, and cross-functional account programs. Represent customer needs internally and influence product strategy while guiding customers toward measurable business value.

Manage strategic enterprise customer relationships, drive adoption and value realization of Microsoft cloud solutions, develop customer success plans, coordinate Microsoft and partner delivery teams, monitor customer health, identify risks, and provide strategic and technical guidance to achieve business outcomes.

Build trusted relationships with senior customers, develop strategic success plans, drive Microsoft cloud adoption, resolve risks and blockers, coordinate internal teams and partners, optimize technology usage, and lead customer program reviews and executive conversations.

Build strategic relationships with enterprise customers, serving as a trusted advisor and advocate throughout the customer lifecycle. Drive onboarding, adoption, retention, value realization, renewals, and account growth through success plans, executive business reviews, and stakeholder engagement. Partner cross-functionally with sales, consulting, services, technical account management, renewals, and product teams. Coach other Customer Success Managers and identify expansion, cross-sell, and upsell opportunities.

Owns strategic enterprise customer accounts across EMEA, driving adoption, value realization, retention, renewals, expansion revenue, and net revenue retention. Builds executive relationships, leads QBRs and EBRs, develops customer success plans, manages risks, coordinates issue resolution, and provides customer insights. The role also develops reference accounts, supports advocacy initiatives, and collaborates cross-functionally to increase platform utilization and customer satisfaction.

Manage client onboarding, migrations, adoption, training, value reviews, renewals, and upsell support. Build relationships with senior client contacts, educate users on product capabilities, resolve complex issues, monitor usage, document activities in CRM systems, and relay feedback to Product and internal teams. The role also supports process improvements, cross-functional collaboration, and customer change management.

Manage client relationships to drive onboarding, product adoption, retention, renewals, and growth. Provide tailored training, monitor usage, conduct value reviews, resolve complex client issues, and communicate feedback to Product and other teams. Maintain account activity in CRM systems, identify upsell opportunities, support process improvements, and collaborate cross-functionally with Sales, Marketing, and Product.

Manage relationships for an assigned portfolio of Health Navigator clients, guiding implementation, enrollment, training, ongoing service, engagement, retention, and growth. Coordinate with sales and cross-functional teams, resolve escalated issues, deliver client education, monitor utilization and satisfaction, develop reporting and recommendations, and maintain accurate CRM documentation. The role requires health benefits or insurance knowledge, strong communication, organization, problem-solving, and up to 15% domestic travel.

Support new and existing merchants through onboarding, product education, account activation, adoption, and ongoing relationship management. Communicate across email, phone, and video; understand customer needs; conduct targeted outreach; resolve questions; and collaborate with Sales, Support, Marketing, Product, and Development to improve customer success processes and outcomes.

Own the customer lifecycle from onboarding and deployment through adoption, renewals, and account expansion. Coordinate cross-functional implementation efforts, analyze platform usage, conduct QBRs, manage executive relationships, identify upsell opportunities, and serve as a product expert. The role requires strong project management, communication, analytical, and stakeholder management skills, cybersecurity experience—particularly in OT—and approximately 30% customer travel.

Manage hospitality and wellness partner accounts from launch through renewal, driving utilization, retention, membership conversions, and new-guest acquisition. Train on-site teams, coordinate hardware issue resolution, monitor account health, collect product feedback, support activation events, build local referral networks, and manage online reputation. The role requires frequent local site visits, domestic travel, outbound lead follow-up, and collaboration with Sales, Operations, Product, and Marketing.

Own B2B customer relationships from onboarding through adoption, renewal, and expansion. Configure product workflows, coordinate integrations, guide go-live, review usage and campaign performance, conduct business reviews, manage risks, and drive measurable customer outcomes. Build practical AI-powered tools or workflows using LLMs, while partnering with Product, Sales, and Support to resolve issues and improve the customer experience.

Build automated analytics workflows for conversation transcripts, using LLMs and NLP to identify trends, anomalies, quality issues, and improvement opportunities. Create scalable dashboards and reports, track customer KPIs and profitability, identify expansion opportunities, present insight reviews, educate customers on conversational AI, and collaborate with product and engineering on analytics features and roadmap feedback.

Manage a portfolio of enterprise customers in EMEA, helping them achieve business outcomes and maximize value from the Wrike platform. Build customer relationships, develop success plans, lead executive business reviews, drive ROI and net MRR growth, monitor account health, prevent churn, and provide platform expertise. Collaborate with Sales, Professional Services, Support, and Product teams while maintaining detailed engagement plans.

Manage a portfolio of enterprise customers in EMEA, building relationships, aligning business goals, executing success plans and reviews, driving product adoption, ROI, retention, and revenue growth. Serve as a Wrike subject matter expert, monitor account metrics, manage churn risk, maintain engagement plans, and collaborate with Sales, Professional Services, Support, Product, Marketing, IT, and PMO teams.

Own customer success for a French enterprise customer in Paris by leading virtual teams, managing delivery plans, driving product adoption and value realization, and maintaining senior stakeholder relationships. Develop customer success plans, conduct executive business reviews, resolve issues, gather feedback, identify expansion opportunities, and support digital transformation. The role requires strong communication, leadership, commercial awareness, relationship management, and fluent English and French.

Manage supplier client relationships, act as the primary contact for business needs, translate customer insights and analytics into actionable recommendations, identify expansion opportunities, and collaborate with consulting, analytics, and commercial teams to drive engagement, retention, and measurable client outcomes.

The Customer Success Manager will manage client relationships from onboarding to ongoing support, ensuring satisfaction and timely delivery of projects.

Own a portfolio of 10–25 enterprise accounts across the US and EMEA, serving as the senior relationship and commercial owner. Responsibilities include executive stakeholder management, steering committees, renewals, negotiation, upselling, cross-selling, churn prevention, account prioritization, and translating project data into ROI and adoption narratives. The role partners closely with a Digital Project Manager and requires structured sales methodology experience and high-level English communication.