Top Tech Jobs & Startup Jobs

Designs, develops, and delivers scalable ServiceNow enterprise solutions and integrations. Responsibilities include configuring ServiceNow modules, creating workflows and scripts, managing releases and environments, documenting technical architecture, coordinating with stakeholders and vendors, and evaluating emerging technologies. The role requires expertise in ServiceNow development, APIs, middleware, cloud infrastructure, network technologies, and enterprise integration environments.

Lead PeopleSoft HCM technical activities, including Core HR, ESS, MSS, Workforce Administration, PeopleTools development, security, workflow, reporting, data migration, and PUM upgrades. The role also involves peer code reviews, quality processes, team leadership, stakeholder management, and independently coordinating work across multiple stakeholders.

Provides Level 2 application support for enterprise financial and business applications. Responsibilities include incident resolution, root cause analysis, batch and interface monitoring, system health checks, change and release validation, UAT support, ticket management, reporting, and collaboration with development, infrastructure, vendors, and L3 teams. The role requires Java knowledge, SQL, Unix command-line skills, monitoring and scheduling tools, and availability for onsite 24x7 rotational shifts.

Provides bilingual technical support to customers and internal employees in a Windows environment. Resolves hardware, software, incident, problem, and service requests while meeting SLAs and ITIL standards. Requires schedule flexibility for afternoon, morning, night, and weekend shifts. Responsibilities include troubleshooting, reproducing technical issues, responding to inquiries, and delivering customer-focused support through ticketing systems.

Serve as the client’s Customer Journey Analytics expert, translating analytics requirements into technical specifications for web and app engineering teams. Own solution design documentation, CJA connections, data views, source onboarding, segmentation guidance, reconciliation processes, and anomaly thresholds. Manage Adobe Target testing, audiences, splits, and A4T reporting, while advising analytics and CRM teams on platform capabilities and reporting improvements.

Configure and migrate Adobe Journey Optimizer offers, decision policies, journeys, campaigns, and SMS channels. Build eligibility, ranking, and capping logic; validate configurations; enable Customer Journey Analytics triggers; integrate external model scores for next-best-action use cases; advise CRM and agency teams; and collaborate on audience, profile, and sprint delivery requirements.

Configure, customize, integrate, and migrate Microsoft Dynamics CRM solutions using C#/.NET, CRM APIs, workflows, plug-ins, and database technologies. Lead full-lifecycle development, create requirements and architecture artifacts, establish CRM customization standards, and conduct code reviews. Collaborate with client stakeholders to deliver high-quality CRM implementations using the xRM framework and service-oriented architectures.

Provide 24/7 application support for factory operations: receive, diagnose, log, categorize, and resolve incidents; escalate complex issues; collaborate with global teams; document resolutions; and ensure information security compliance for factory clients.

Design and implement ServiceNow ESM solutions using industry best practices. Build custom applications, Service Portal widgets, and server/client scripting. Implement integrations (REST/SOAP), MID Server, Discovery, Service Mapping, Event Management, Orchestration, authentication (OAuth2, certs, SSO/LDAP), and domain-separated instances. Provide architecture, deployment, and best-practice guidance.

Designs and implements ServiceNow enterprise service management solutions using ITSM best practices and related modules. Develops scripts, workflows, custom applications, portals, widgets, integrations, and APIs. Implements Discovery, Service Mapping, Event Management, Orchestration, MID Server, LDAP, Active Directory, and SSO solutions. Reviews configurations, recommends best practices, and supports domain-separated instances. Requires extensive ServiceNow and IT industry experience plus relevant certifications.