Marketing Tech Senior Consultant

Posted 2 Days Ago
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Hiring Remotely in México
Remote
Senior level
Information Technology • Consulting
The Role
Configure and migrate Adobe Journey Optimizer offers, decision policies, journeys, campaigns, and SMS channels. Build eligibility, ranking, and capping logic; validate configurations; enable Customer Journey Analytics triggers; integrate external model scores for next-best-action use cases; advise CRM and agency teams; and collaborate on audience, profile, and sprint delivery requirements.
Summary Generated by Built In
WHAT YOU WILL DO • Configure offers, offer collections and decision policies in AJO, including promo code, single use and anonymous offer types. • Run the migration from Offer Decisioning Engine to AJO Decisioning across roughly 200 offers and 172 decisions. • Build eligibility rules, ranking logic and capping constraints, including offers capped at one redemption per customer per day. • Validate and QA every offer configuration before release, in a lower sandbox first. • Stand up SMS as a new channel, covering short code provisioning, aggregator configuration and compliance requirements. • Configure journeys and campaigns, and enable CJA events as journey triggers. • Advise the client's CRM team and their marketing agency on new AJO capabilities, including bringing external model scores in for next best action use cases. • Work the sprint backlog in Azure DevOps and partner with the data architect on audience and profile design. MUST HAVE • Four or more years in the Adobe Experience Platform ecosystem, with two or more hands-on in AJO. • Demonstrable Offer Decisioning experience. Candidates must have built offers, collections and decision policies themselves, not supervised someone who did. • Journey and campaign configuration in AJO, with push and email live in production. • Working knowledge of RT-CDP schemas, datasets, profiles and audiences, and how they feed AJO. • At least one outbound channel stood up end to end. • Agile delivery experience with a real sprint commitment, not a ticket queue. • Fluent client facing English.

Skills Required

  • Four or more years of experience in the Adobe Experience Platform ecosystem
  • Two or more years of hands-on Adobe Journey Optimizer experience
  • Demonstrable hands-on Offer Decisioning experience, including building offers, collections, and decision policies
  • Journey and campaign configuration in Adobe Journey Optimizer, with push and email live in production
  • Working knowledge of Real-Time Customer Data Platform schemas, datasets, profiles, and audiences
  • At least one outbound channel stood up end to end
  • Agile delivery experience with real sprint commitments
  • Fluent client-facing English

Hexaware Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.

  • Healthcare Strength — Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
  • Parental & Family Support — Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
  • Wellbeing & Lifestyle Benefits — Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.

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The Company
HQ: Navi Mumbai, Maharashtra
27,000 Employees
Year Founded: 1990

What We Do

At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

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