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Seeking an enthusiastic Google CCAI Developer with a passion for new tech to provide technical solutions using Google technologies for client needs. Responsibilities include supporting AI solutions, designing applications, and collaborating with project teams.
Lead voice and digital AI Self-Service solutions for large, multi-location contact centers. Design and implement AI self-service applications with Google CCAI. Serve as a project lead for Google Delivery practice. Integrate backend systems and perform testing.
As a Google CCAI Architect at TTEC Digital, you'll design and implement AI-driven customer experience solutions, lead projects in a multi-site environment, manage developer teams, and create detailed solution documents. Keeping abreast of AI advancements is vital, alongside collaborating with clients and ensuring project success.
As a Principal Architect at TTEC Digital, you will design complex Contact Center applications, own software development experiences, handle API integrations, and mentor junior consultants. You will collaborate with clients to understand requirements and create solution designs while also participating in pre and post sales roles to support client engagements.
The Senior Consultant for NICE CXone is responsible for developing, testing, and delivering the NICE CXone software platform. They must have expertise in Contact Center technologies, including NICE CXone and various communication systems. Responsibilities include product design, development, and support, as well as mentoring software engineers and enhancing project processes.
The NICE CXone Consultant is responsible for the development, testing, and delivery of the NICE CXone software platform. Key responsibilities include product development, unit testing, code reviews, and supporting the production environment. Requires technical experience with various Contact Center technologies and software development experience.
As a Data Visualization Analyst at TTEC Digital, you will analyze and visualize structured and unstructured data, creating impactful data visualizations and dashboards. You will collaborate with internal teams to manage client analyses, extract and process data, and develop insightful reporting to support data-driven marketing strategies.
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