The Senior Analyst – Data Engineering is part of TTEC Digital’s Analytics & Insights Experience (AIX) team, supporting Data Science and Engineering initiatives involving data modeling, data pipelines, cloud platforms, APIs, and analytics solutions.
The role works closely with Data Scientists, Engineers, Project Leads, and Managers on implementation, migration, and modernization projects, with responsibility for developing reliable and scalable data solutions.
Key ResponsibilitiesAnalyze raw data and develop, maintain, and optimize datasets and data pipelines.
Improve data quality, performance, reliability, and efficiency.
Design and develop data engineering solutions in cloud environments.
Create and maintain technical solution, architecture, and design documentation.
Work independently as well as collaboratively within large project teams.
Support implementation, upgrade, migration, and modernization initiatives.
Develop internal training materials, processes, standards, and best practices.
Provide technical guidance and cross-training to junior Data Engineers and team members.
Continuously develop technical skills through hands-on experience and formal learning.
Support pre-sales activities, including technical inputs and effort estimation.
Collaborate with Project Management to ensure projects are delivered on time and within budget.
Strong interpersonal, communication, and problem-solving skills.
Results-oriented, flexible, resourceful, and customer-focused.
Ability to prioritize and manage multiple projects and deliverables.
Ability to work effectively with diverse teams and stakeholders.
Strong understanding of technical concepts wit
Skills Required
- Strong interpersonal and communication skills
- Strong problem-solving skills
- Ability to prioritize and manage multiple projects and deliverables
- Ability to work effectively with diverse teams and stakeholders
- Understanding of technical concepts
- Ability to work independently and collaboratively
TTEC Digital Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TTEC Digital and has not been reviewed or approved by TTEC Digital.
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Wellbeing & Lifestyle Benefits — Wellbeing resources include Calm access, specialized programs (e.g., Pelago, Maven, Sword), and a Lifestyle Spending Account for wellness activities. These offerings extend beyond core medical to support mental health and daily wellness needs.
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Leave & Time Off Breadth — Time-off programs cover PTO, sick/wellness time, paid holidays, and paid parental leave, with some Digital roles describing manager‑discretion “unlimited PTO.” This structure can offer flexibility for corporate/tech roles when team norms support it.
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Healthcare Strength — Core coverage spans medical, dental, vision, telemedicine/behavioral health, EAP, and optional protections like critical illness, accident, legal, ID‑theft, and pet insurance. The breadth indicates a comprehensive health offering on paper across physical and mental care.
TTEC Digital Insights
What We Do
TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. With decades of innovation experience across the world’s leading contact center technology platforms — plus in-house expertise in CX strategy, data and analytics, AI and more — TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes.
