Marketing Operations Manager

Posted 12 Days Ago
Be an Early Applicant
Bogotá, Bogotá, D.C., COL
Hybrid
Senior level
Artificial Intelligence • Analytics
The Role
Own and optimize the marketing technology ecosystem, integrating platforms and managing campaign workflows, lead lifecycle processes, data governance, automation, tracking, dashboards, and attribution. Build nurtures, landing pages, audience targeting, sales alerts, and signal-based workflows across marketing and CRM systems. Analyze campaign performance, pipeline, and revenue contribution while collaborating with demand generation, sales, internal stakeholders, and agency partners.
Summary Generated by Built In
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

We’re seeking a resourceful, detail‑driven Marketing Operations Manager to own and optimize our marketing technology ecosystem. You’ll orchestrate campaign execution across our stack — including Marketo, Microsoft Dynamics 365, Apollo, Copilot Agent Studio, Make, and more, ensuring seamless integrations, precise tracking, and scalable processes. This role is the operational backbone of our integrated marketing campaigns, translating strategy into execution by managing systems, workflows, and data that drive pipeline and revenue.

This is a hybrid role, with 2 days per week onsite in the Bogotá office.

What You'll Be Doing:

    MarTech Orchestration & Integration
    • Own and optimize the MarTech stack.
    • Implement and integrate new best-in-class systems to drive greater marketing impact.
    • Coordinate with internal and external partners to align campaign setup, tracking, and reporting.
    • Campaign Enablement & Execution
      • Build email nurtures, landing pages, outbound sequences, paid ads, organic social (support).
      • Operationalize intent data into dynamic audience targeting, nurture workflows, and sales alerts.
      • Manage lead lifecycle: scoring, routing, and notifications from marketing to sales via Marketo and Dynamics.
      • Work with Demand Gen team to implement signal‑based workflows (e.g., engagement, intent spikes, CRM stage changes) that trigger automated actions in campaigns and sales follow‑ups.
      • Data Governance & Automation
        • Maintain clean, synchronized data across CRM, marketing automation, and enrichment tools.
        • Automate cross‑platform workflows.
        • Inspect and update governance for UTMs, GTM, tagging, and event tracking to ensure consistent reporting.
        • Analytics & Reporting
          • Build and maintain dashboards for Brand, Influence, and Conversion stage KPIs.
          • Report on campaign performance, lead flow, pipeline creation, and revenue contribution.
          • Surface actionable insights from deal and campaign analysis to improve future campaigns.

What you’ll bring to us:

    • 5–8 years in marketing operations or revenue operations, preferably in B2B SaaS or ABM-driven environments.

    • Hands‑on experience with marketing automation, CRM, data analytics, and workflow tools

      • Experience with digital campaign management and end to end attribution

        • Proven track record managing analytics across websites, digital campaigns, and CRM platforms

        • Proficiency with web analytics platforms (e.g., GA4, or privacy-compliant alternatives).

        • Strong data visualization and reporting skills (Tableau, Power BI, Looker, or similar).

        • Familiarity with data integration tools, tag management systems, and attribution modeling

          • Strong understanding of data governance, lead lifecycle management, and pipeline analytics.

          • Excellent communication skills for cross‑functional collaboration.

Preferred Qualifications

    • Expert level skills in:

      • Marketing Automation: Marketo

      • CRM: Microsoft Dynamics 365

      • Workflows: Make

      • Data & Intent: Apollo, Zoominfo

      • Creative/Website: Webflow, Adobe Creative Cloud

      • Analytics: Looker, PowerBI, Google Analytics, Google Tag Manager

      • AI: Copilot, Cowork

      • Experience operationalizing intent and signal-based workflows into automated audience targeting and sales acceleration.

      • Familiarity with AI-assisted marketing.

      • Experience coordinating integrated campaigns with external agency partners.

Skills Required

  • 5-8 years of experience in marketing operations or revenue operations
  • Experience in B2B SaaS or account-based marketing environments
  • Hands-on experience with marketing automation, CRM, data analytics, and workflow tools
  • Experience with digital campaign management and end-to-end attribution
  • Track record managing analytics across websites, digital campaigns, and CRM platforms
  • Proficiency with web analytics platforms such as GA4 or privacy-compliant alternatives
  • Strong data visualization and reporting skills using Tableau, Power BI, Looker, or similar tools
  • Familiarity with data integration tools, tag management systems, and attribution modeling
  • Strong understanding of data governance, lead lifecycle management, and pipeline analytics
  • Excellent communication skills for cross-functional collaboration
  • Expert-level proficiency with Marketo
  • Expert-level proficiency with Microsoft Dynamics 365
  • Expert-level proficiency with Make
  • Experience with Apollo and ZoomInfo
  • Experience with Webflow and Adobe Creative Cloud
  • Experience with Looker, Power BI, Google Analytics, and Google Tag Manager
  • Experience with Copilot and Cowork
  • Experience operationalizing intent and signal-based workflows into automated audience targeting and sales acceleration
  • Familiarity with AI-assisted marketing
  • Experience coordinating integrated campaigns with external agency partners

TTEC Digital Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TTEC Digital and has not been reviewed or approved by TTEC Digital.

  • Wellbeing & Lifestyle Benefits — Wellbeing resources include Calm access, specialized programs (e.g., Pelago, Maven, Sword), and a Lifestyle Spending Account for wellness activities. These offerings extend beyond core medical to support mental health and daily wellness needs.
  • Leave & Time Off Breadth — Time-off programs cover PTO, sick/wellness time, paid holidays, and paid parental leave, with some Digital roles describing manager‑discretion “unlimited PTO.” This structure can offer flexibility for corporate/tech roles when team norms support it.
  • Healthcare Strength — Core coverage spans medical, dental, vision, telemedicine/behavioral health, EAP, and optional protections like critical illness, accident, legal, ID‑theft, and pet insurance. The breadth indicates a comprehensive health offering on paper across physical and mental care.

TTEC Digital Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Englewood, CO
1,624 Employees

What We Do

TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. With decades of innovation experience across the world’s leading contact center technology platforms — plus in-house expertise in CX strategy, data and analytics, AI and more — TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes.

Similar Jobs

Hybrid
2 Locations
289097 Employees

Superhuman Logo Superhuman

Head of Growth Product, Mail

Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
Remote or Hybrid
11 Locations
1500 Employees
302K-370K Annually

Coupa Logo Coupa

Sr. Collections Associate - 11905

Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
Hybrid
Bogotá, Bogotá, D.C., COL
3000 Employees

Mondelēz International Logo Mondelēz International

My Query Advisor

Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Hybrid
Bogotá, Bogotá, D.C., COL
90000 Employees

Similar Companies Hiring

Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software
New York, New York
30 Employees
Vega Thumbnail
Artificial Intelligence • Automotive • Insurance • Transportation
US
43 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account