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Provide administrative and production support for talent: manage calendars, coordinate event advancement and logistics, schedule media/promotional appearances, track ticket counts and contracts, monitor social channels, assist tour routing and travel, maintain production trackers and databases, and liaise with venues, promoters, and internal teams.

Manage and execute payments-related projects from intake to completion, coordinating cross-functional teams (Product, Engineering, Risk, Compliance, Underwriting, Legal) to meet milestones, mitigate risks, maintain documentation, and ensure compliance with card network and regulatory requirements. Focus on merchant onboarding, acquiring/processor requirements, fraud and chargeback programs, internal tooling, and process improvements.

Lead continuous improvement and operational excellence for Strategic Operations. Map processes, define standards across categories, identify and prioritize technology solutions, run internal UAT and franchise beta testing, and manage the division project portfolio to align initiatives with company strategy.

Lead product- and content-led organic growth across virality/referrals, conversion optimization, and search (SEO, AI-driven discovery, YouTube). Run experiments, build attribution, recruit and manage a lean team, and use AI tools to scale member acquisition and retention without paid channels.

Review, create, and edit client offers and user-submitted deals for accuracy and quality. Source images, codes, and dates, perform pricing research, analyze deal performance using data, and act as a content gatekeeper. Work cross-departmentally to support clients and ensure excellent user experience on the Slickdeals platform.

Provide timely, courteous phone support to internal and external clients, ensure HIPAA compliance and data confidentiality, document and resolve inquiries, navigate the LIS to retrieve test reports, refer technical questions, and support lab administrative tasks.

Manage full-cycle recruitment for non-student positions, source and engage candidates, coordinate search committees and offer processes, ensure hiring compliance, and administer new-hire onboarding and orientation programs. Partner with stakeholders to improve employee engagement, track onboarding documentation and training, facilitate system access, and support inclusive campus culture initiatives.

Provide HR administrative support for academic personnel actions, onboarding, data entry and records management (transcripts, appointments, AAP/ACA reports). Coordinate promotions and specialized agreements with university offices, answer employee HR questions, maintain files and forms, and support affirmative action, ACA eligibility, conflict of interest, and English competency processes.

Provide hands-on HR support focused on workers' compensation, workplace safety, benefits administration, leave management, compliance, and employee relations. Coordinate claims, return-to-work, accommodations, vendor relations, and HR metrics while maintaining confidentiality and improving HR processes.

Lead and manage Urban Doves Career Readiness programs, supervise up to ten staff, develop curriculum, coordinate internships, oversee after-school and summer camp operations, track workforce data, run outreach/retention, manage events and compliance, mentor students, and liaise with schools and internship partners.