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The Account Representative provides customer service, coordinates between clients and insurance companies, maintains files, and assists in account development and marketing processes.

Manage a book of workers' compensation business including client relationships, renewals, deliverables, and consulting. Coordinate contracts, return-to-work programs, safety resources, and collaboration with claim teams while ensuring compliance with Washington L&I regulations and maintaining accurate documentation and quality-control timelines.

The Senior Account Manager oversees the client engagement process, designs complex insurance programs, coordinates services, manages team performance, and develops client relationships while identifying new business opportunities.

Lead day-to-day Commercial P&C operations to drive new business growth and retention. Oversee quoting, issuing, endorsements, carrier and agent relationships, staffing, training, outsourcing accountability, revenue tracking, E&O risk monitoring, budgeting, and marketing support while promoting company culture and ensuring operational excellence and audit readiness.

The Inside Sales role involves handling inbound/outbound calls to quote and bind new business policies, tracking production, following up on sales opportunities, and achieving sales goals while ensuring excellent customer service and communication.

The Agency Bill Invoicing Analyst will review insurance documents, process invoices, maintain accuracy in transactions, and collaborate with team members for error resolution.

The Commercial Lines Account Coordinator provides administrative support to the commercial lines team, managing client accounts efficiently and processing insurance-related documents and data.

The Accounting Specialist SR processes commission payments, resolves complex issues, conducts audits, and supports team training and compliance.

The Finance Business Partner supports financial management, including reporting, budget preparation, and analysis, while collaborating with team leaders for strategic planning.

The Commercial Insurance Coverage Quality Control Specialist monitors compliance of the insurance operations program, reviews policies, underwriting applications, and supports teammates as needed.