Top Tech Jobs & Startup Jobs

Answer inbound calls for wireless/telecom customers, troubleshoot devices and service issues, de-escalate with empathy, upsell relevant services, and collaborate within a call-center team to deliver excellent customer experiences.

Provide administrative and clerical HR support: maintain employee records, process status changes, assist payroll/time tracking, handle employee inquiries, track leaves/accommodations, and ensure confidentiality and compliance.

The Customer Support Representative guides customers through questions and concerns, provides solutions, records call details, updates records, and enhances customer experience using phone and computer systems.

The Talent Acquisition Recruiter is responsible for overseeing the recruitment process, from identifying candidates to managing hiring procedures and ensuring compliance with regulations. They collaborate with managers on recruiting strategies, analyze metrics, conduct interviews, and handle pre-employment requirements.

Design, implement, and support scalable, highly available network architectures. Configure and maintain routers, switches, and firewalls; perform upgrades, monitoring, troubleshooting, capacity planning, and security configurations. Provide senior-level client support, vendor liaison, and technical guidance. Ensure change management compliance, improve processes, and manage multiple client site needs with emphasis on BGP, network diagnostics, Unix, and SQL-related analyses.

As an Inbound Sales Representative, you will assist customers with inquiries, provide solutions, maintain records, and identify upsell opportunities to enhance customer experience.

Provide inbound telecom customer support from a remote home office: answer calls, troubleshoot mobile and network issues, resolve billing and service inquiries, de-escalate situations, and identify sales opportunities while following quality and security standards.

Administer and support quality monitoring and call recording systems for a contact center. Perform user/group account maintenance, troubleshoot system issues, create custom queries, assist IT and Quality Management with testing and problem resolution, and support timekeeping and occasional operational duties.

The Sales Executive will focus on acquiring new BFSI clients, managing complex sales processes, and building relationships with senior decision-makers. Responsibilities include strategic prospecting, consultative selling, and collaboration with internal teams to customize BPO solutions for banking, financial services, and insurance sectors.