Talent Acquisition Recruiter
Location: ONSITE - Miami Lakes, FL
Employment Type: Full Time
Reporting to: Manager Talent Acquisition
ABOUT US
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
HERE’S WHAT THE JOB REALLY LOOKS LIKE
Partners with line managers to create external high volume recruiting methods and procedures to meet business requirements. Oversee the identification of potential candidates, interviewing, selection and placement of candidates for external-hire-for-employment. Ensures recruiting strategy, methodology, and processes are aligned with business needs, talent strategy and desired employee capabilities/skills. May contribute to the design and placement of employment advertising. Responsible for relations with outside employment agencies and recruiters. Ensures compliance with all legal aspects of recruiting function.
HOW YOU’LL MAKE AN IMPACT
- Consults with corporate and site operations to ensure alignment between recruiting needs and recruiting strategy
- Partners with corporate and site managers to obtain and confirm search requests that clearly indicate key responsibilities, requirements, environmental conditions, compensation, target audience timeframes, etc.
WHAT YOU’LL ACTUALLY DO
- Performs comprehensive targeted research strategy for qualified candidates via internal databases, job boards, schools, professional associations, business contacts with other companies and discussions with other research personnel
- Serves as the recruiting liaison for company sponsored committees and initiatives such as college recruitment programs
- Research, assembles, analyzes and makes recommendations regarding recruiting metrics
- Interviews and screens candidates to ensure their qualifications meet open positions
- Conducts skills testing and office interviews to measure capability and aptitude
- Oversees all pre-employment requirements (e.g., background investigations including reference checks, drug testing, physical exams) to ensure compliance and proper applicant tracking flow and records maintenance
- Completes the hiring process by drafting and gaining sign-off on offer letters
- Presents job opportunities to qualified candidates and negotiates job offers for the most qualified candidate(s)
- May provide functional guidance, advice and/or training to less-experienced recruiting staff.
- Work with hiring managers on recruiting planning meetings
- Efficiently and effectively fill open positions
- Develop a pool of qualified candidates in advance of need
- Research and recommend new sources for active and passive candidate recruiting
- Build networks to find qualified passive candidates
- Post openings in newspaper advertisements, with professional organizations, and in other position appropriate venues
Utilize the Internet for recruitment
-- Post positions to appropriate Internet sources
-- Improve the company website recruiting page to assist in recruiting
-- Research new ways of using the Internet for recruitment
-- Use social and professional networking sites to identify and source candidates
WHAT’LL SET YOU UP FOR SUCCESS
- High School Diploma, GED or equivalent. Associate’s degree preferred
- 2+ years recruiting experience
- Ability to organize and manage an office environment effectively
- Experience working with general office equipment, to include computer software (MS Office), telephone, calculator, etc.
- Ability to communicate effectively both orally and written.
- Ability to keep and maintain confidential and secure records and information
Location Note: We are only considering candidates and hiring for this position in the Miami Lakes, FL area.
WHY ALORICA?
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customers experience that work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture, we build it, live it, and keep making lives better every day.
What We Offer:
- Competitive base pay with performance-driven incentives
- Comprehensive benefits including medical, dental, vision, and 401(k)
- Career development through Alorica Academy's open-access courses
- Real opportunities to grow within a global organization
- Access to our employee assistance program
- A collaborative, inclusive culture where innovation happens
Our Values
Bold – We challenge conventions and take smart risks
Relentless – We deliver results, no matter what it takes
Connected – We work as One Alorica because we're stronger together
True – We show up as our authentic selves, every single day
Ready to Join Us?
If you're looking for a place where your expertise matters, your voice is heard, and your work drives real impact, let's talk.
Apply today!
Equal Opportunity Employer – Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaUSA #AloricaJobs
Skills Required
- High School Diploma, GED or equivalent
- Some experience in human resources
- General knowledge and/or experience working with Oracle
- Ability to organize and manage an office environment effectively
- Experience working with general office equipment and computer software (MS Office)
- Ability to communicate effectively both orally and written
- Ability to keep and maintain confidential and secure records and information
Alorica Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Alorica and has not been reviewed or approved by Alorica.
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Healthcare Strength — The careers site lists comprehensive healthcare and mental‑health programs as part of the core package, indicating broad medical coverage is available. Company and benefits pages also describe medical, dental, vision, EAP, and HSA/FSA options.
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Retirement Support — Retirement coverage including a 401(k) is part of the advertised benefits. References to retirement planning appear consistently across benefits descriptions.
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Wellbeing & Lifestyle Benefits — Wellbeing elements include tuition reimbursement, employee discounts, and mental‑health/EAP resources, alongside an employee‑led nonprofit (MLBA) that provides emergency grants and community support. These offerings add non‑salary value beyond core insurance.
Alorica Insights
What We Do
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone, through social media, and in-person. And from acquisition and sales to customer care and support, Alorica provides a host of world class services, including logistics and fulfillment. We’re proud to passionately serve clients as diverse as we are — automotive, financial services, healthcare, retail and tech companies, many in the Fortune 1000. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees in 100 locations across the globe. Intrigued? Join us. For these chosen few, we offer: - Opportunities for Growth - Sky’s the limit! Over 80% of our promotions are from within. - Great Locations - With global locations and the option to work remote, our offices are virtually everywhere. - Community Partners – Making an impact matters. That’s why we invest in communities. - Referral Bonuses – Because who doesn’t like a little extra dough in your pocket? - Tuition Reimbursement – So you can keep your options open and your future bright. Are you ready to unleash the possibilities
