Top Tech Jobs & Startup Jobs

Reviews and evaluates multilingual customer support chat interactions for quality, accuracy, and compliance. Identifies process improvements, recommends corrective actions, prepares weekly QA reports, provides feedback to team leads and agents, monitors communication standards, updates quality procedures, maintains QA documentation, and supports consistent team performance.

Serves as the company’s MLRO and leads its AML/CTF and regulatory compliance program. Responsibilities include filing SARs/STRs, managing KYC/KYB, EDD, sanctions screening, transaction monitoring, risk assessments, merchant underwriting, and high-risk industry oversight. The role serves as the compliance liaison to regulators, acquiring banks, auditors, and PSP partners, leads audits, supports EU, UK, and Asian licensing expansion, and mentors growing compliance and risk teams.

Provides technical, client-facing support for CRM and customer data platforms such as HubSpot and Salesforce. Troubleshoots workflows, filtering logic, automations, segmentation, databases, SQL queries, spreadsheets, and regex-related issues. Communicates technical concepts clearly through chat, email, and video, while supporting onboarding, implementation, solutions consulting, and customer problem-solving in a remote B2B environment.

Own Workanova’s B2B demand generation engine for iGaming outsourced CX services. Define ICPs, messaging, offers, channels, budgets, tracking, and reporting; coordinate PPC, landing page, tracking, copy, and design contractors; optimize Google Search, retargeting, landing pages, and qualification flows; report weekly on pipeline performance; lead CEO reviews; and support hiring execution partners.

Promote online casino products and services to Hungarian-speaking new and existing customers. Build customer relationships, explain promotions and game features, achieve sales and retention targets, and maintain accurate CRM records. The office-based role provides full training and ongoing support.

Engages prospective and existing clients through outbound calls, identifies needs, recommends products and services, supports onboarding and account activation, maintains CRM records, builds relationships, and meets sales and performance targets while ensuring a positive customer experience.

Drive revenue growth and market expansion across Arabic-speaking regions. Build client relationships, pursue new business, manage the full sales funnel, close deals, and provide forecasts and reports. Maintain strong gaming product and market knowledge, negotiate effectively, and potentially mentor a small sales team. The role requires Arabic and English proficiency, relocation to Cyprus if necessary, and a results-oriented approach to meeting sales targets.

Manage full-cycle recruitment, including job posting, candidate sourcing, screening, interviewing, offer coordination, and pipeline development. Partner with department leaders to understand hiring needs and attract qualified customer service candidates. Maintain a positive candidate experience while supporting rapid growth and hiring for BPO, call center, and customer support teams.

Leads end-to-end delivery of software and web development projects, translating business objectives into technical roadmaps and execution plans. Coordinates cross-functional teams, stakeholders, clients, and vendors while managing schedules, budgets, backlogs, risks, dependencies, quality, and change requests. Facilitates Agile ceremonies, maintains project documentation, communicates status and recommendations, and ensures projects meet scope, timeline, budget, and quality expectations.

Provides customer support by promptly resolving inquiries, collaborating across departments, and improving customer experience. Drives customer conversion, retention, and engagement while meeting sales KPIs. Requires adaptability in a fast-paced environment, product knowledge, and effective use of front- and back-office processes and marketing offers. The role operates on rotating 12-hour shifts, six days per week.