We are seeking a committed and experienced Recruiter to
support our company's rapid growth. The ideal candidate will have a minimum of
3 years of hands-on recruitment experience, particularly within the customer
service industry, with a strong ability to source, screen, and attract
top-quality candidates. This is a key role for ensuring we continue building a
high-performing, reliable team.
Responsibilities:
- Lead the full-cycle recruitment process: from drafting and
posting job ads to screening, interviewing, and coordinating offers.
- Identify and attract high-quality candidates with experience
in customer support roles.
- Collaborate with department heads to understand hiring needs
and job requirements.
- Maintain an active pipeline of potential candidates to meet
ongoing hiring demands.
- Ensure a professional and engaging candidate experience
throughout the process.
Requirements
- Minimum 3 years of experience in recruitment, ideally in a
fast-paced or high-growth environment.
- Proven success in hiring for customer service roles (BPO,
call centers, support teams, etc.).
- Excellent screening and interviewing skills with a strong
eye for talent and cultural fit.
- Deep understanding of the customer service industry and the
profiles that thrive in it.
- High level of commitment, responsibility, and proactivity
- Proficiency in English at C1 level.
Benefits
- Challenging and rewarding working environment
- Attractive start salary, also potential salary growth after first three months
- Opportunity for personal and professional growth within the company
- Office in a city center
Skills Required
- Minimum 3 years of recruitment experience
- Experience recruiting for customer service roles, including BPO, call centers, or support teams
- Excellent screening and interviewing skills
- Strong ability to assess talent and cultural fit
- Deep understanding of the customer service industry and suitable candidate profiles
- High level of commitment, responsibility, and proactivity
- English proficiency at C1 level
What We Do
WorkaNova is a global business-process-outsourcing (BPO) and customer-experience specialist serving iGaming operators and other companies. It provides multilingual live-chat, email and ticket support, second-line support, quality assurance, VIP player support, sales, technical support, and back-office services. The company builds dedicated teams, manages service levels and reporting, and supports partners across international markets and multiple time zones.
