MLRO (Money Laundering Reporting Officer)/Compliance Officer

Posted 10 Days Ago
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Belgrade, Grad Beograd, Central Serbia, SRB
In-Office
Entry level
Agency • Professional Services
The Role
Serves as the company’s MLRO and leads its AML/CTF and regulatory compliance program. Responsibilities include filing SARs/STRs, managing KYC/KYB, EDD, sanctions screening, transaction monitoring, risk assessments, merchant underwriting, and high-risk industry oversight. The role serves as the compliance liaison to regulators, acquiring banks, auditors, and PSP partners, leads audits, supports EU, UK, and Asian licensing expansion, and mentors growing compliance and risk teams.
Summary Generated by Built In

JOB DESCRIPTION: MLRO (Money

Laundering Reporting Officer) - Compliance Officer

Location: Belgrade, Serbia, on-site

 

Employment: Full-time Reports to: CEO / Board of Directors

 

About the Client

Our client is an emerging global payments company operating under an MSB framework, focused on providing secure and compliant payment processing solutions for ecommerce merchants across various verticals, including higher-risk industries. As they expand into new regions (EU, UK, and Asia), they are strengthening their compliance and AML governance structure.

They are seeking an experienced MLRO (Money Laundering Reporting Officer)- Compliance Officer to establish, lead, and develop their compliance function in Belgrade.

 


 


Requirements

KEY RESPONSIBILITIES

 

1. Regulatory Compliance & Reporting

• Act as the primary Money Laundering Reporting Officer (MLRO) for the

company.

• Ensure full compliance with AML/CTF regulations, internal policies, and industry

standards.

• Prepare and file SARs/STRs and maintain communication with relevant

authorities.

• Maintain all regulatory records and ensure timely reporting to regulators and

banking partners.


2. AML / CTF Framework Management

• Design, implement, and maintain the company’s AML/CTF program.

• Conduct and update enterprise-wide risk assessments and merchant risk scoring

models.

• Oversee KYC/KYB onboarding, enhanced due diligence (EDD), sanctions

screening, and ongoing monitoring.

• Ensure effective transaction monitoring and develop rule-based risk controls.


3. Acquiring Bank & Partner Interaction

• Serve as the primary compliance contact for acquiring banks, regulators,

auditors, and PSP partners.

• Prepare compliance documentation, policies, and risk assessments required for

onboarding with financial institutions.

• Lead audits, compliance reviews, and risk assessments requested by acquiring

partners.


4. Merchant Underwriting & High-Risk Oversight

• Approve or decline merchants based on risk profile and AML considerations.

• Evaluate high-risk verticals (e.g., gaming, crypto, forex, nutraceuticals) and apply

EDD procedures where needed.

• Monitor merchant activity to ensure business practices match approved use

cases.


5. Team Leadership & Development

• Oversee and mentor AML analysts, compliance officers, and risk specialists as

the team grows.

• Support future expansion into EU, UK (SPI), and Asian licensing frameworks.

• Continuously improve the compliance culture within the organization.

 


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The Company
69 Employees
Year Founded: 2014

What We Do

WorkaNova is a global business-process-outsourcing (BPO) and customer-experience specialist serving iGaming operators and other companies. It provides multilingual live-chat, email and ticket support, second-line support, quality assurance, VIP player support, sales, technical support, and back-office services. The company builds dedicated teams, manages service levels and reporting, and supports partners across international markets and multiple time zones.

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