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Coordinate LCL ocean import operations including cargo receiving, documentation (B/Ls, manifests, arrival notices), OS&D resolution, CFS tasks, customs clearance, track & trace, exam/hold billing, claims handling, and timely processing of the MIA OPS mailbox. Support door deliveries and customer service in a fast-paced NVOCC/freight-forwarding environment.

Manage a multi-state sales territory for international freight: develop business through regular customer visits and calls, document activity in CRM, coordinate follow-ups, analyze customer trends, generate and distribute leads, and collaborate with local and international teams to grow revenue.

The Senior Business Analyst will gather and document business requirements, analyze processes, propose solutions, and collaborate with teams for project delivery.

Coordinate all aspects of air export shipments from quoting to file closing: schedule pickups, rate shipments, communicate with customers/vendors/offices, file AES and issue airway bills, handle direct shipments/consolidations/domestic loads, meet KPIs, maintain book of business, and ensure compliance with TSA/CBP/US Census.

Drive revenue and product growth by developing customer relationships, generating new business lanes, preparing proposals and quotes, negotiating rates, resolving service issues, and maintaining CRM and sales reporting to meet company objectives.

Lead end-to-end business analysis lifecycle: gather and document requirements, design and validate solutions, optimize processes, manage BRDs and UAT, mentor junior BAs, and support global stakeholders to ensure successful implementation and adoption.

Act as a bridge between business and IT to elicit, document, and prioritize requirements; design and support implementation of solutions; analyze and optimize processes; coordinate UAT and testing; manage BRDs and stakeholder approvals; ensure solutions meet business and technical requirements and maintain comprehensive documentation.

Identify and pursue new business leads, prepare proposals and presentations, coordinate client meetings and follow-ups, maintain lead database, support senior staff in client relationship management, and contribute market-research insights and growth ideas.

Lead end-to-end business analysis for IT projects: elicit and document requirements, design solutions, optimize processes, coordinate testing/UAT, manage BRDs, mentor junior BAs, and drive BA frameworks and stakeholder alignment across global teams.

Design, develop, and maintain high-performance Python FastAPI microservices integrated with Angular frontends. Build scalable async services, optimize databases (MySQL/SQLAlchemy), containerize with Docker, deploy via CI/CD, troubleshoot production issues, perform code reviews, and collaborate with cross-functional teams to deliver reliable logistics applications.