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Entry-level marketing trainee responsible for learning hotel marketing operations, creating and implementing media and marketing plans, coordinating agencies, monitoring campaign performance, maintaining guest databases and digital content, supporting promotional events, and promoting hotel rooms, food and beverage offerings. The role also supports brand compliance, corporate marketing coordination, market benchmarking, communications, and sales and marketing initiatives under the supervision of training managers.

IT trainee responsible for learning and supporting hotel technology operations, including AV equipment maintenance, database administration, hardware and software troubleshooting, backups, access security, inventory, LAN/WAN systems, user support, documentation, and technical assistance during hotel events. The role also supports IT procurement, system maintenance, reporting, fault resolution, and emergency recovery procedures under the supervision of trainers and the IT Manager.

Supports the Training Manager in planning, designing, delivering, and evaluating hotel training programs. Responsibilities include implementing corporate training standards, maintaining training reports, supporting departmental trainers, promoting brand immersion and company values, improving training processes, and completing annual training audits. The role also ensures compliance with hotel policies related to safety, hygiene, health, and employee conduct while preparing for future training leadership or operational responsibilities.

Leads hotel sales efforts by managing key accounts, prospecting corporate, group, and leisure clients, achieving revenue targets, negotiating contracts, and expanding market share. Supports the Director of Sales with strategy, budgeting, team leadership, forecasting, and revenue optimization. Represents the hotel at trade shows and client events, conducts site inspections, maintains sales databases, and participates in the Duty Manager rotation.

Manages assigned hotel accounts and geographic markets to maximize revenue, achieve sales targets, and grow market share. Responsibilities include prospecting, account management, site inspections, contracting, rate negotiations, trade show participation, sales planning, forecasting, budget support, sales activity documentation, database maintenance, and cross-selling other hotels.

Leads hotel sales and marketing strategy to achieve revenue targets across corporate, group, travel trade, national, and international accounts. Oversees sales planning, pricing, promotions, budgets, account development, reservations follow-up, customer databases, trade shows, competitor analysis, and team recruitment, onboarding, coaching, and performance. Coordinates with hotel departments, global sales offices, and customers to maximize room-night productivity, guest satisfaction, and commercial performance.

Manage global digital projects across revenue management, marketing, IT, and hotel operations while tracking timelines, dependencies, and deliverables. Produce executive-ready performance reporting, dashboards, and actionable insights using digital KPIs. Maintain data integrity across analytics and tracking platforms, resolve discrepancies with technical teams, and support strategic decisions through ad hoc analysis and stakeholder communication.

Manage assigned hotel accounts, maximize revenue, achieve sales targets, prospect new clients, conduct site inspections, negotiate contracts and rates, follow up on bookings, monitor competitors, attend trade events, support sales planning and budgeting, maintain the OPERA contact database, and cross-sell other Kempinski properties while following company policies.

Supports hotel marketing operations, including administrative coordination, vendor billing, promotional campaigns, content creation, social media, direct marketing, media planning, hotel listings, and brand compliance. Maintains guest databases, marketing materials, image systems, budgets, and third-party website content. Coordinates with sales, public relations, food and beverage teams, agencies, and suppliers while conducting competitor benchmarking and supporting marketing events and activities.

Manages assigned hotel accounts and prospects new clients to maximize revenue and market share. Responsibilities include account management, sales contracting, rate negotiations, client follow-up, site inspections, trade shows, sales action execution, forecasting, budget support, CRM documentation, cross-selling, and duty manager participation.