Senior Sales Manager

• The Hotel achieves and surpasses its overall Financial Objectives.
• The Sales team members under supervision achieve their individual and team Revenue Objectives.
• The individual achieves set Personal Sales Targets and Key Performance Indicators (KPIs).
  

Key Responsibilities

• Assist the Director of Sales in the overall management of the Sales Team, stepping in during the absence of the Director of Sales or Director of Sales & Marketing.
• Represent the department at internal meetings, conference calls, client appointments, and
  industry events in the primary absence of the Director of Sales.
• Assist the Director of Sales / Director of Sales and Marketing in defining, executing, and monitoring the annual sales action plan.
• Assist with annual budget preparation by providing statistics, market intelligence, and account
  production forecasts. 

• Manage key accounts on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets, and increasing fair market share versus competitor set.
• Proactively prospect new corporate, group, and leisure accounts in assigned markets (including European markets).
• Oversee key client contracting and apply SMART contracting techniques to ensure optimum yielding during rate negotiations.
• Follow up on tentative bookings and ensure prompt conversion within assigned markets.
• Plan, attend, and represent the hotel at trade shows, sales blitzes, workshops, and fam trips.
• Conduct detailed site inspections and client entertaining events.
• Cross-sell other properties within the global Kempinski Hotels network.

• Maintain comprehensive knowledge of the hotel’s competitor set, services, room rates, and hotel sales statistics.
• Document all sales actions, meetings and calls in SFA (S&C).
• Maintain and continuously update contact records and profiles in the OPERA database.
• Execute set sales actions strictly within the defined departmental cost budget structure.
• Participate in the hotel’s Duty Manager rotation as scheduled.
• Understand and strictly adhere to Corporate SOPs, Employee Handbook regulations, and Hotel policy on Fire, Hygiene, Health & Safety.
• Perform additional responsibilities and tasks as assigned based on business and hotel needs.

Skills, Knowledge and Expertise

About
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.