The Role
Manages assigned hotel accounts and geographic markets to maximize revenue, achieve sales targets, and grow market share. Responsibilities include prospecting, account management, site inspections, contracting, rate negotiations, trade show participation, sales planning, forecasting, budget support, sales activity documentation, database maintenance, and cross-selling other hotels.
Summary Generated by Built In
Responsible for achieving hotel targets by optimising revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.
Key Responsibilities
- Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
- Responsible for prospecting new accounts.
- Responsible for all accounts of assigned geographical markets, which may include, but not be exclusively limited to Government Segment.
- Conduct site inspections.
- Follow up of tentative bookings in the assigned markets.
- Detailed knowledge of competitor set.
- Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
- Responsible for timely contracting from the client base responsible for.
- SMART contracting to ensure optimum yielding during annual rate negotiations.
- Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
- Assist the Director of Sales / Commercial Director in defining an annual sales action plan and execute set actions accordingly.
- Assist the Director of Sales / Commercial Director with the preparation of the annual budget by providing statistics and forecasts of account productions.
- Execute sales actions within set cost budget structure.
- Document all sales actions in SFA (S&C).
- Update OPERA contact database at all times.
- Cross sell other Kempinski Hotels.
Skills, Knowledge and Expertise
- University graduate, Hotel Apprenticeship,Higher College Education.
- Two (2) years experience in a Sales position, preferably in a 4/5 star hotel.
- Computer literacy adapted to the field of Sales:
- Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)
- Micros Fidelio Opera and Sales & Catering
- Ability to work and communicate in a multinational environment:
- Local language – excellent oral and written skills (as applicable)
- English – excellent oral and written skills
- Additional language - beneficial
About Kempinksi
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
About
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Skills Required
- University degree, hotel apprenticeship, or higher college education
- At least two years of experience in a sales position
- Experience in a four- or five-star hotel environment
- Strong computer skills, including Microsoft Office, Excel, PowerPoint, and Word
- Experience with Micros Fidelio Opera and Sales & Catering systems
- Excellent oral and written English communication skills
- Excellent oral and written local-language skills, where applicable
- Additional language proficiency
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The Company
What We Do
Kempinski Hotels is a German luxury hotel management company, recognized as Europe's oldest luxury hotel group, operating upscale hotels worldwide and focusing on creating memorable guest experiences.
