The Role
Supports the Training Manager in planning, designing, delivering, and evaluating hotel training programs. Responsibilities include implementing corporate training standards, maintaining training reports, supporting departmental trainers, promoting brand immersion and company values, improving training processes, and completing annual training audits. The role also ensures compliance with hotel policies related to safety, hygiene, health, and employee conduct while preparing for future training leadership or operational responsibilities.
Summary Generated by Built In
To support the Training Manager to deliver the above mission statement while preparing and developing themselves for a future training leadership or operational role.
Key Responsibilities
- Support the Training Manager in establishing a training network according to Kempinski standard.
- Support the Training Manager in ensuring that every department having corporately developed Training BITES have fully implemented these, and ensured they reflect all hotel specific policies and procedures.
- Support the Training Manager in Planning, designing and delivering training programmes.
- Implement training marketing strategy as defined by the Training Manager.
- Support Kempinski DNA and brand immersion activities.
- Continuously seek and support new approaches, practices and processes to improve the efficiency of the training services offered.
- Support the Training Manager in training and developing Training & Departmental Trainer team members.
- Support the Training Manager in ensuring that the Kempinski Training Monthly report is correctly completed on a monthly basis and the results updated in the Regional Training Consolidation Report.
- In absence of a Training Coordinator, support the Training Manager in ensuring that these responsibilities are fulfilled.
- Lead by example and promote Kempinski’s core values.
- Support the completion of the Training Self Audit (using the Kempinski Training Peer & Self Audit Tool) is completed at least once per year.
- Promote and implement Kempinski Corporate Training policies and procedures.
- Understand and strictly adhere to the rules & regulations established in the employee handbook and to the hotel’s policies on fire, hygiene, health & safety.
About
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
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The Company
What We Do
Kempinski Hotels is a German luxury hotel management company, recognized as Europe's oldest luxury hotel group, operating upscale hotels worldwide and focusing on creating memorable guest experiences.


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