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The Case Manager at EML will be responsible for managing workers compensation claims, building relationships with stakeholders, and implementing strategies to assist injured workers in returning to work. The role requires an Allied Health background and a passion for helping people.

Join the claims team at EML as a Case Manager in Sydney to assist injured workers with their return-to-work journey. Responsibilities include managing workers' compensation claims, building relationships with stakeholders, and implementing return to work strategies. Ideal candidate has an Allied Health background, customer service experience, and is empathetic and proactive.

Proactively manage worker’s compensation claims and disability management aspects within self-insurance guidelines. Lead a team, coach team members, and handle escalations. Prepare and implement strategies to minimize claim costs and achieve optimal outcomes. Liaise with stakeholders, assess liability and recovery, manage rehabilitation providers, and conduct health promotion activities. Provide customer-centric support with empathy and motivation. Strong stakeholder engagement and communication skills are essential.

The Technical Specialist role at EML involves providing technical support and guidance to the Case Management teams in the field of workers' compensation. Responsibilities include coaching team members, advising on compensation schemes, and ensuring compliance with legal guidelines. The position is full-time and offers flexibility to work from home.

Manage a team of Impairment Benefit Specialists within the legislation and achieve compliance with Performance Measures. Drive continuous improvement, innovation, and maximise performance revenue. Foster a customer-centric operating model and facilitate learning and development programs for the team. Full-time role based in Melbourne with flexibility to work from home.

Join EML as a Mobile Case Manager in Sydney Southwest, providing face-to-face claims management and support to injured workers. Permanent, full-time position with car allowance and benefits included.

The Industries RTW Specialist at EML is responsible for delivering industry-focused injury and claims management services, supporting workers and employers in their return-to-work journey, and developing industry knowledge for early intervention practices. This is a full-time role based in Adelaide with flexibility for remote work.