An Award-Winning Celebratory Culture That Recognises You
EML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported.
Flexibility That Supports Your Life
After your probation (subject to performance), you have the flexibility to work from home along with the choice between:
- Monthly rostered days off, or
- A 9-day fortnight
giving you more control over your time and work life balance.
Grow With a Specialist Organisation
Because personal injury is the only thing we do, EML offers one of the most stable and future‑focused careers in the industry. Our deep expertise, purpose‑driven work and development pathways help you build a long‑term career in a field where your skills will always be in demand. EML’s investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people’s lives.
Make a real difference in people's lives with EML
As we expand, our Technology team is growing rapidly, driving innovation in AI for Workers Compensation. We're transforming the industry with cutting-edge solutions that enhance claims management, improve outcomes, and streamline processes.
We’re now welcoming applications for DevOps Lead to join our supportive, purpose‑driven team in Sydney on a Permanent, full-time basis. This is deeply meaningful work where your empathy, problem‑solving and commitment have a profound impact every single day.
As our DevOps Lead, you’ll combine hands-on technical expertise with people leadership to drive automation, strengthen our cloud infrastructure and make software delivery faster, more reliable and secure. You’ll develop your team and partner with AI, infrastructure and security specialists to turn ideas into meaningful improvements
What You’ll Be Doing
Lead and develop the DevOps team, setting engineering standards, prioritising work and building capability through coaching and knowledge sharing.
Build and improve CI/CD pipelines and automation to support fast, reliable and secure software releases across cloud and on-premise environments.
Design and manage infrastructure using Terraform and Ansible, improving scalability, resilience and cost efficiency across AWS, Azure and VMware.
Manage Kubernetes environments and containerised applications, ensuring availability, security and effective disaster recovery.
Strengthen monitoring, observability and incident response to proactively identify issues, resolve problems and improve system performance.
Partner with AI development, infrastructure and security teams to improve developer tools, embed security into delivery workflows and meet APRA CPS 234 and ISO 27001 requirements.
What We’re Looking For
It’s ok if you haven’t done this before, what matters most is your commitment to helping others that can make you a great fit for the role. Do you have…
Full Australian working rights without restriction.
At least 7 years’ IT experience, including 5 years in DevOps, site reliability engineering or cloud infrastructure, and 3 years leading, supervising or formally mentoring a technical team.
Strong hands-on expertise across AWS and Azure hybrid environments, Terraform, Ansible, Linux and scripting, with experience managing containerised applications using Docker and Kubernetes.
Solid experience building CI/CD pipelines using GitHub Actions or similar tools, applying GitOps and progressive delivery practices, and supporting microservices, serverless computing and APIs.
A security-focused approach, with experience applying cloud security frameworks, managing risk and disaster recovery, and holding your team accountable for secure, reliable delivery.
Strong communication, troubleshooting and prioritisation skills, with the ability to coach others, engage senior stakeholders and clearly document technical solutions. Basic AI or LLM knowledge is expected, ideally with practical application in pipelines or operations.
Why You’ll Love Being Part of EML
You’ll enjoy a range of benefits designed to support your wellbeing, growth and success:
- Hybrid work options for better balance.
- Fitness Passport providing heavily discounted access to your local gyms, pools and fitness facilities.
- Discounts at 350+ retailers via RewardsHub plus discounts with corporate banking, super and private health insurance partners.
- Corporate wellbeing program, including gym and health insurance discounts.
- Comprehensive learning and development tailored to help you grow.
- More than a traditional Employee Assistance Program, our EAP provides access to professional medical advice and safety features for our employees and their families
- Company-wide celebration events that keep us connected.
- Annual incentive scheme + regular salary reviews.
Ready to Make an Impact?
If you're looking for a purposeful, people‑focused career with stability, balance and a culture that celebrates you we would love to hear from you.
Apply now and help people get their lives back.
Skills Required
- Full Australian working rights without restriction
- At least 7 years of IT experience
- At least 5 years of experience in DevOps, site reliability engineering, or cloud infrastructure
- At least 3 years leading, supervising, or formally mentoring a technical team
- Hands-on expertise across AWS and Azure hybrid environments
- Experience with Terraform, Ansible, Linux, and scripting
- Experience managing containerized applications using Docker and Kubernetes
- Experience building CI/CD pipelines using GitHub Actions or similar tools
- Experience applying GitOps and progressive delivery practices
- Experience supporting microservices, serverless computing, and APIs
- Experience applying cloud security frameworks and managing risk and disaster recovery
- Strong communication, troubleshooting, prioritization, coaching, stakeholder engagement, and technical documentation skills
- Basic AI or LLM knowledge
- Practical AI or LLM application in pipelines or operations
EML Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EML Group and has not been reviewed or approved by EML Group.
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Flexible Benefits — Hybrid work and rostered‑day‑off arrangements (such as a 9‑day fortnight or monthly RDO) provide meaningful schedule flexibility. These options can help balance high‑pressure roles with predictable time away from daily duties.
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Parental & Family Support — Paid parental leave for primary and secondary carers and family‑oriented initiatives signal concrete support for caregivers. Some materials also reference superannuation coverage alongside parental leave.
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Wellbeing & Lifestyle Benefits — Employee wellbeing is supported through EAP and internal care programs, discounted private health insurance and gyms, flu shots, and retailer discount programs. These offerings broaden total rewards beyond base pay.
EML Group Insights
What We Do
At EML we take great pride in helping people get their lives back after a workplace injury. Since our foundation in 1910 the EML Group have maintained a singular vision; to dedicate our services to improving work health and safety for the benefit of our members, workers and the broader community which we support. Today, we have over 4,000 specialists working in partnership with businesses, injured workers and government schemes across Australia, helping to make a difference. We are Australia’s largest provider of claims management services for self-insurers and focus on providing tailored injury prevention and return to work support. We have helped well over 350,000 injured workers get their lives back
