Top Tech Jobs & Startup Jobs

Reviews financial transactions to identify fraud, AML concerns, account takeovers, and other risks. Contacts customers and banking institutions to verify transactions, gathers KYC and compliance documents, documents findings, resolves escalations, supports customer service, and contributes to process improvement. The role requires accurate decision-making, strong communication, customer protection skills, computer proficiency, and willingness to work onsite in Pune on rotating shifts, weekends, and holidays.

Leads high-volume, end-to-end corporate recruitment campaigns, manages hiring pipelines and targets, and oversees a team of recruiters. Partners with hiring managers, operations, and HR to align workforce needs, provides recruitment reporting, improves sourcing and screening workflows, ensures policy compliance, and maintains a positive candidate experience.

Leads conversational AI engineering teams, including hiring, coaching, delivery planning, stakeholder management, and technical documentation. Oversees Cognigy and Amazon Lex/Amazon Q chatbot and voice-bot implementations, conversational design, NLU/LLM practices, testing, monitoring, integrations, reliability, observability, incident response, security, and compliance.

Provides prompt, accurate customer support through chat and phone for a global crypto and Web3 customer base. Handles escalations, explains Coinbase products, resolves issues, and supports VIP customers. Collaborates with QA, Training, and Operations teams while contributing to process improvements, documentation, workflows, and customer experience initiatives.

Conduct end-to-end volume recruitment for BPO and call-center roles, including candidate sourcing, screening, behavioral interviewing, profiling, presentation to hiring managers, interview scheduling, and accurate system data entry. Support internal hiring processes and team hiring targets while working onsite in a fast-paced, project-based environment with mid- to night-shift availability.

Manages a portfolio of seriously delinquent mortgage accounts as the primary customer contact. Contacts borrowers and authorized parties, explains loss mitigation options, analyzes financial situations, recommends solutions, negotiates alternatives, and initiates actions to reduce foreclosure losses. Reviews title searches, performs light skip tracing, updates reports and accounts, meets performance goals, and maintains compliance with investor, legal, and company requirements.

Create and execute manual and automated tests for web and mobile applications. Develop test plans, automate functional testing with Selenium and Appium, document defects, and support regression, performance, API, and exploratory testing. Collaborate within Agile teams, use test management and issue-tracking tools, analyze technical issues, and maintain current knowledge of testing technologies. The role requires working a 2 pm to 11 pm IST shift.

Coordinates residential REO assets from assignment through market readiness. Responsibilities include reviewing documentation, managing inspections, preservation bids, repairs, utilities, HOA issues, valuations, vendors, compliance requirements, timelines, expenses, and KPIs. The role serves as a liaison among asset managers, agents, clients, vendors, municipalities, and internal teams while resolving issues that could delay property marketing or disposition.

Supports Real Estate Owned operations by verifying deed recordings, researching and maintaining tax information, entering title data, following up on title reports, and maintaining accurate records. Coordinates with vendors, attorneys, recording offices, tax authorities, and internal teams. Monitors workflow queues, prioritizes assignments, resolves discrepancies, supports quality assurance, responds to inquiries, and assists with process improvements and documentation.

Coordinates eviction and occupancy resolution for foreclosed REO properties. Manages attorneys, field agents, and vendors; tracks inspections, vacancy, preservation, lockout, Cash for Keys, and eviction milestones. Reviews legal and property documentation, follows state and investor requirements, maintains system records, communicates status updates, and escalates delays or compliance issues. Handles a high-volume portfolio while meeting deadlines and ensuring timely property access.