About Us
Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.
We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental, and vision benefits, and the opportunity for high-potential career growth with a fast-growing company.
Our Core Values:
Integrity - Do what’s right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal
Our Mission: To create conditions within which people can thrive!
Duties and Responsibilities:
• Utilize ISTQB Foundation certification with SDLC, STLC, and testing concepts, such as regression
testing, performance testing, bug life cycle, boundary value analysis, positive vs. negative testing,
and AB testing.
• Strong conceptual knowledge of web and mobile automation encompassing WebDriver, Browser
Drivers, Supported Languages, Locators, Implicit and Explicit Waits, Page Object Model, Headless
Browsers, Selenium Grid, Appium Server, JSON wire protocol, Desired Capabilities, and Appium
Inspector
• Demonstrate proficiency in Selenium WebDriver for automating functionalities, including
browser drivers, locators, implicit and explicit waits, page object model, headless browsers, and
Selenium Grid.
• Create, execute, and document manual and automated test cases to ensure the quality and
reliability of software products.
• Develop and implement comprehensive test plans and optimized test execution strategies to
meet quality goals and project deadlines.
• Hands-on experience with test documentation and bug logging/tracking using tools such as
TestLink, TestRail, Jira, or Bugzilla.
• Proficient in programming/scripting languages such as Java, Ruby, Python, Cucumber and code
management systems like GitHub, Bitbucket, GitLab, Jenkins, or CircleCI.
• Basic understanding of performance testing (JMeter), and API testing (Postman) for
comprehensive testing coverage across different platforms and technologies.
• Proficiency in analyzing complex technical issues, collaborating with teams and stakeholders, and
exhibit a commitment to continuous learning by staying updated with the latest features,
technologies, and industry trends
• Experience in Agile software development methodologies, including working in Agile teams for
iterative development with proficiency in utilizing project management tools such as JIRA for
issue tracking, and team collaboration
• Willing to work in a shift from 2 pm to 11 pm (IST)
Skills Required
- ISTQB Foundation certification and knowledge of SDLC, STLC, regression testing, performance testing, bug life cycle, boundary value analysis, positive and negative testing, and A/B testing
- Conceptual knowledge of web and mobile automation using Selenium WebDriver, Selenium Grid, Appium Server, Appium Inspector, locators, waits, Page Object Model, headless browsers, and desired capabilities
- Proficiency with Selenium WebDriver for functional test automation
- Experience creating, executing, and documenting manual and automated test cases
- Experience developing test plans and test execution strategies
- Experience with test documentation and defect tracking tools such as TestLink, TestRail, Jira, or Bugzilla
- Proficiency in Java, Ruby, Python, or Cucumber
- Experience with code management or CI tools such as GitHub, Bitbucket, GitLab, Jenkins, or CircleCI
- Basic understanding of performance testing with JMeter and API testing with Postman
- Experience working in Agile software development teams and using Jira for issue tracking and collaboration
- Willingness to work from 2 pm to 11 pm IST
What We Do
Full Potential Solutions (FPS) is a new kind of performance-based outsourcing firm that puts culture and employees first, because we believe that happy, fulfilled teams accomplish great things. FPS develops comprehensive multichannel solutions for our partners to drive breakthrough business results. With a focus on increasing customer lifetime value and reducing acquisition costs for large brands, FPS couples the best people with our proprietary analytics and technology to implement effective strategies so our partners can reach their full potential. We develop and implement programs leveraging voice, email, and chat, coupled with direct mail and analytics to improve and optimize: sales / customer acquisition, lead generation, customer care, up-selling, retention and tech support. Our Culture We’re a group of trailblazers and doers. We love knocking down a complex problem and finding a solution. We challenge each other every day to perform our best, and take care of each other while doing it. At FPS, we are committed to creating an exciting culture of collaboration, innovation, leadership and fun. We take the time to invest in our people, providing them with comprehensive tools and training, and develop fulfilling paths for long-term career growth. Our team operates according to four core values that govern everything we do! - Integrity: Do what’s right and put team before self. - Excellence: Deliver exceptional results and reward performance. - Accountability: Take ownership and pride in our work. - Grace: Respect and appreciate one another; make your work personal! Interested? We're Hiring! We’re looking for smart, driven and talented people at all levels to join our rapidly growing team here in Kansas City, Missouri, USA, Waltham, Massachusetts, USA, Manila, Philippines and Chennai, India.
