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The Sr. Strategic Client Executive will drive enterprise sales with Fortune 500 clients, focusing on strategic account management, sales execution, and cross-functional leadership to close multi-million-dollar AI deals.

The Director of AI Customer Success will advise enterprise clients, ensuring successful delivery and adoption of AI solutions while driving retention and value realization. Responsibilities include customer strategy, developing success metrics, managing relationships, and collaborating with internal teams.

Own and close multi-million-dollar deals with Tier 1 GSIs, drive revenue tied to assigned partnerships, execute joint account plans, lead enterprise sales cycles, negotiate complex agreements, build senior relationships with GSI leaders, and align cross-functionally to ensure adoption and reporting in Salesforce.

Own and grow large enterprise accounts by selling AI-native solutions to Fortune 500/G2000 executives. Manage full sales cycle, close multi-million-dollar deals, build ROI-driven business cases, orchestrate cross-functional teams, and maintain pipeline coverage to meet ARR targets.

Lead thought leadership and content marketing to position Uniphore as a category-defining AI platform. Set strategy and editorial voice, build research and content programs, manage editorial calendar and social, align content to revenue goals, mentor a lean team and agencies, and measure content performance to drive pipeline.

Lead internal events, executive-ready content and employee communications. Plan and execute companywide meetings, develop polished presentations and messaging, manage intranet/knowledge base, coordinate vendors/speakers, track budgets and KPIs, and leverage AI tools to accelerate content workflows.

Lead end-to-end website and discoverability strategy for humans and AI agents. Own audience journeys, SEO/AEO/GEO, content structuring, CRO, AI-powered marketing operations, measurement dashboards, and cross-functional stakeholder alignment to improve brand visibility across search and AI answer surfaces.

Drive revenue through strategic engagement with Tier 1 Global System Integrators (GSIs). Own quota, execute joint account planning, lead enterprise sales cycles, negotiate complex deals, sustain senior-level partner relationships, and coordinate cross-functional teams to ensure adoption and expansion of GSI-driven AI deployments.

The Director of AI Customer Success oversees enterprise client relationships, ensuring success metrics and driving AI adoption, retention, and value realization through strategic consulting and collaboration with internal teams.

Lead enterprise AI advisory for C-suite clients: define AI strategy, responsible AI and governance, run executive discovery workshops, design solution blueprints for Uniphore Business AI Cloud, support pre-sales and post-sales value realization, mentor advisory teams, and inform product roadmaps to drive measurable ROI and scalable agentic AI adoption.