Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
About the role:
This role will lead the development and execution of high-impact internal events, executive-ready content and internal communications that connect employees to Uniphore’s strategy, priorities and culture. The role will bring strong storytelling, project management and design sensibility to create polished experiences and materials across companywide meetings, leadership communications, intranet/knowledge base programs and event touchpoints. This is a hands-on, cross-functional role for a strategic communicator who can move seamlessly from planning to execution, leverage AI-enabled tools to improve efficiency and deliver consistent, high-quality work that elevates engagement across the organization.
Responsibilities
This position is responsible for leading the planning and execution of internal event experiences, driving high-impact content development and supporting internal communications. The position will create, develop, and implement content, communications, and event programs that align with Uniphore’s vision and direction.
A key expectation of this role is the ability to deliver sophisticated event experiences and executive-ready content - high-quality, polished and thoughtfully designed programs and materials with consistency that elevate engagement and reinforce culture across Uniphore and beyond.
This role also has the opportunity for expansion to external event support within the corporate communications organization.
Content Development
Own the creation of high-quality presentations for executive, companywide and event audiences—translating strategy and priorities into clear, compelling, visually polished narratives.
Lead companywide email support, including drafting, editing and coordinating leadership and project email campaigns, ensuring messaging is consistent, on-brand and audience-appropriate.
Serve as a hands-on content owner across formats (presentations, written communications, digital/visual assets), partnering with brand and creative teams to maintain quality and consistency.
Leverage AI tools and platforms (e.g., generative AI, MCP-integrated tools) to accelerate content development, streamline drafting/editing workflows and improve efficiency across decks, emails and communications materials.
Build and maintain a library/repository of reusable content templates, decks and messaging frameworks to drive efficiency and consistency across teams.
Internal Events
Deliver exceptional event experiences by designing a cohesive event journey (pre-event communications, agenda creation, speaker coordination, on-site/virtual experience flow and post-event follow-up) and ensuring polished execution across all touchpoints.
Lead the planning and execution of multiple internal events annually (in-person, virtual and hybrid), ensuring a consistent, high-quality attendee experience.
Develop and maintain detailed event project plans, timelines, run-of-show documents and production schedules; track deliverables, owners, risks and dependencies.
Serve as the dedicated owner for event runbooks, timelines, vendor coordination and experience polish—improving reliability, quality and stakeholder confidence.
Run event planning meetings and workstream check-ins; distribute action items and status updates; drive on-time delivery across stakeholders.
Coordinate vendors, partners, keynote speakers, internal/executive speakers (venue, AV, production, print, event technology, shipping/fulfillment) and provide on-site support as needed.
Working closely with our internal brand and creative team, develop and produce event assets and materials including presentations and visual content, signage/printed materials, digital graphics and event communications; coordinate swag/ordering and logistics.
Create content and messaging aligning company strategies, priorities, and initiatives that resonate with audiences and are aligned with company values.
Track budgets, approvals, timelines and deliverables; escalate risks early and propose options to keep delivery on track.
Ensure brand consistency across event materials and internal communications; maintain templates and evergreen resources for efficiency and consistency.
Internal Communications
Support internal communication programming, such as leadership and project email campaigns, intranet content, video stories and photographs as applicable and companywide and town hall meetings.
Own and lead the intranet and knowledge base program, including content strategy, information architecture and ongoing maintenance—driving a consistent, easy-to-navigate employee experience.
Lead cross-functional workstreams to capture, organize and evolve the intranet/knowledge base approach, partnering with stakeholders across the business to define ownership, governance and content cadence.
Partner with business stakeholders to develop and execute communication strategies and plans for communicating key event initiatives and project updates to employees, accounting for different employee audiences.
Research, interview, write, edit and coordinate internal communications and storytelling content related to events or projects.
Identify and track key metrics to measure performance of channels and employee engagement with communications.
Populate and maintain intranet stories and content as appropriate; support the updating of audience distribution lists.
In collaboration with the Corporate Communications team, help manage the cadence of internal communications channels.
Understand and align messaging with the company's mission and pillars, championing the company's purpose through storytelling using live presentations, written and audio/video formats.
Create and maintain a library of presentations and video archives of event materials.
Qualifications
Bachelor's degree in communications, public relations, journalism, marketing, English, event management, hospitality, business or related field is preferred. Or eight (8) years of related work experience.
5+ years of related experience in internal and/or corporate communications, content development, event management or a blend of both.
Excellent oral, written and interpersonal communication skills.
Demonstrated ability to develop high-quality decks/presentations, communication plans, coordinate interviews/stakeholders, develop key messages and track KPIs.
Strong project/program management skills with the ability to manage multiple concurrent projects in a deadline-driven environment.
AI expertise and experience required, including practical fluency with AI tools and platforms (e.g., generative AI, MCP-integrated tools) to support content creation, communications and workflow efficiency.
Experience building and leading intranet, knowledge base, or content management programs, including running cross-functional workstreams to define approach, ownership and governance.
Proficient using PowerPoint and Microsoft O365 suite.
Ability to handle sensitive information with the utmost discretion.
Ability to collaborate cross functionally and build relationships at all levels of the organization and across business functions, establish credibility and act as a trusted partner.
Experience with complex, high-visibility internal events and/or large-scale meetings (multi-session, multi-stakeholder, tight production timelines).
Experience with event technology platforms (e.g., registration tools / mobile event apps).
Strong design sensibility and experience producing executive-ready presentations and communications assets.
Experience with video content planning/production for internal communications or event programming.
Benefits:
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference:
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
Skills Required
- 5+ years of related experience in internal/corporate communications, content development, event management or a blend of both
- AI expertise and practical fluency with AI tools and platforms (e.g., generative AI, MCP-integrated tools)
- Experience building and leading intranet, knowledge base, or content management programs
- Proficient using PowerPoint and Microsoft O365 suite
- Strong project/program management skills with ability to manage multiple concurrent projects
- Experience with complex, high-visibility internal events and/or large-scale meetings
- Experience with event technology platforms (registration tools / mobile event apps)
- Excellent oral, written and interpersonal communication skills
- Ability to handle sensitive information with the utmost discretion
- Strong design sensibility and experience producing executive-ready presentations and communications assets
- Experience with video content planning/production for internal communications or events
- Bachelor's degree in communications, public relations, journalism, marketing, English, event management, hospitality, business or related field
- Or eight (8) years of related work experience (alternative to degree)
Uniphore Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uniphore and has not been reviewed or approved by Uniphore.
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Healthcare Strength — Health coverage includes medical, dental, vision, mental‑health resources, and wellness programs, with multiple plan options (including HSA/FSA) indicating robust depth. Plan quality and affordability are highlighted relative to peers.
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Leave & Time Off Breadth — Time off includes generous PTO, paid holidays, and a paid birthday day off. Enhanced parental, caregiver, and bereavement leave extend coverage beyond standard policies.
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Retirement Support — Retirement offerings include a U.S. 401(k) with company match and pension/retirement plans with employer contributions in many countries. These programs support longer‑term financial security alongside core pay.
Uniphore Insights
What We Do
The Business AI Cloud is the only sovereign, composable and secure AI platform that enables businesses to rapidly adopt, significantly transform and immediately unlock the value of their data. Trusted by more than 2,500 of the world’s largest enterprises and recognized by Gartner, Forrester, IDC and the Deloitte Fast 500, Uniphore is where enterprise AI moves from ambitions to production. A Complete, Composable Platform Uniphore is designed to be: Sovereign — run on any public cloud, private cloud or on-premises with full control over your data and AI models. Composable — choose your layer, model, or component—vector DBs, knowledge graphs, data compute, and beyond. Secure — embedded guardrails, observability, and AI security ensure trusted, compliant, and enterprise-grade protection. Trusted at Scale Over 2,000 global businesses — including many of the Fortune 500 — rely on Uniphore every day to drive growth, improve efficiency, and deliver personalized customer experiences. Customers include leaders across industries, like Skechers, LastPass, Atlassian, HP, Allstate, Sony, and more. Industry Recognition Named to Inc.'s Best in Business List Listed on the Deloitte Technology Fast 500 Recognized in reports by Gartner, Forrester, and IDC From Pilot to Production Through strategic collaborations with industry leaders like KPMG, Cognizant, Rackspace, Databricks and Snowflake, Uniphore helps organizations move beyond experimental AI pilots to production-grade deployment — operationalizing AI agents across internal and client-facing workflows at scale.
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