Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
Enterprise Transformation Advisory
- Serve as a trusted executive advisor to C-suite leaders on AI strategy, responsible AI, governance, organizational readiness, and change management.
- Lead high-impact executive discovery workshops to uncover strategic priorities, pain points, and high-value use cases across business functions.
- Translate complex business challenges into strategic AI solution blueprints aligned to the Uniphore Business AI Cloud, including orchestration models, agentic workflows, data governance, and security.
- Develop compelling AI value propositions, success metrics, ROI frameworks, and business cases that resonate with enterprise stakeholders.
Pre-Sales & Strategic Pursuits
- Partner deeply with Sales, Solution Engineering, Product, and Marketing to shape transformative AI narratives tailored to enterprise scale.
- Represent Uniphore in executive-level engagements, including pursuits, RFP responses, and strategic presentations.
- Align BAIC capabilities with customer AI maturity, strategic priorities, and competitive differentiators to influence deal strategy and solution design.
Post-Sales Enablement & Value Realization
- Act as the strategic AI advisor through onboarding, implementation, and scaling phases to ensure outcomes are aligned to executive intent.
- Guide customers through use-case prioritization, sequencing, and road-mapping for scalable agentic AI adoption.
- Collaborate with Delivery, Customer Success, and Engineering to ensure advisory insights inform execution, risk mitigation, and adoption strategies.
- Lead executive value reviews, measure realized outcomes, and inform expansions or roadmap evolution.
Internal Advisory Leadership & Capability Growth
- Contribute to the development of reusable playbooks, frameworks, and methodologies that formalize AI advisory best practices across Uniphore.
- Mentor and elevate advisory team members to ensure consistent execution excellence and thought leadership.
- Provide strategic feedback into product and platform roadmaps based on enterprise insights, helping shape future BAIC innovation.
Hiring Pay Range:
Benefits:
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference:
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
Skills Required
- Proven experience advising C-suite leaders on AI strategy, responsible AI, governance, organizational readiness, and change management.
- Experience leading executive discovery workshops to identify strategic priorities, pain points, and high-value AI use cases.
- Ability to translate complex business challenges into strategic AI solution blueprints aligned to the Uniphore Business AI Cloud.
- Experience developing AI value propositions, success metrics, ROI frameworks, and business cases for enterprise stakeholders.
- Pre-sales experience partnering with Sales, Solution Engineering, Product, and Marketing; representing company in executive engagements and RFPs.
- Post-sales advisory experience through onboarding, implementation, scaling, and driving outcome alignment to executive intent.
- Experience guiding use-case prioritization, sequencing, and roadmapping for scalable agentic AI adoption.
- Track record collaborating with Delivery, Customer Success, and Engineering to ensure execution, risk mitigation, and adoption.
- Demonstrated ability to mentor and elevate advisory team members and develop reusable playbooks, frameworks, and methodologies.
- Domain knowledge of multimodal data (voice, video, text) capture and analytics and familiarity with generative/knowledge/emotion AI concepts.
- Experience providing strategic product and platform feedback based on enterprise insights to influence roadmap decisions.
Uniphore Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uniphore and has not been reviewed or approved by Uniphore.
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Healthcare Strength — Health coverage includes medical, dental, vision, mental‑health resources, and wellness programs, with multiple plan options (including HSA/FSA) indicating robust depth. Plan quality and affordability are highlighted relative to peers.
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Leave & Time Off Breadth — Time off includes generous PTO, paid holidays, and a paid birthday day off. Enhanced parental, caregiver, and bereavement leave extend coverage beyond standard policies.
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Retirement Support — Retirement offerings include a U.S. 401(k) with company match and pension/retirement plans with employer contributions in many countries. These programs support longer‑term financial security alongside core pay.
Uniphore Insights
What We Do
The Business AI Cloud is the only sovereign, composable and secure AI platform that enables businesses to rapidly adopt, significantly transform and immediately unlock the value of their data. Trusted by more than 2,500 of the world’s largest enterprises and recognized by Gartner, Forrester, IDC and the Deloitte Fast 500, Uniphore is where enterprise AI moves from ambitions to production. A Complete, Composable Platform Uniphore is designed to be: Sovereign — run on any public cloud, private cloud or on-premises with full control over your data and AI models. Composable — choose your layer, model, or component—vector DBs, knowledge graphs, data compute, and beyond. Secure — embedded guardrails, observability, and AI security ensure trusted, compliant, and enterprise-grade protection. Trusted at Scale Over 2,000 global businesses — including many of the Fortune 500 — rely on Uniphore every day to drive growth, improve efficiency, and deliver personalized customer experiences. Customers include leaders across industries, like Skechers, LastPass, Atlassian, HP, Allstate, Sony, and more. Industry Recognition Named to Inc.'s Best in Business List Listed on the Deloitte Technology Fast 500 Recognized in reports by Gartner, Forrester, and IDC From Pilot to Production Through strategic collaborations with industry leaders like KPMG, Cognizant, Rackspace, Databricks and Snowflake, Uniphore helps organizations move beyond experimental AI pilots to production-grade deployment — operationalizing AI agents across internal and client-facing workflows at scale.
